Reggio Emilia, Emilia-Romagna, Italy · On-site
Job Description The Retail Supervisor is responsible for managing all the sales outlet activities assigned to them. Guaranteeing that the quantitative objectives (budget, turnover, profitability) and qualitative objectiv…
Skills: Retail management, Budgeting, Sales analysis, Staff training, Team leadership
Reggio Emilia, Emilia-Romagna, Italy · On-site
$11k–$26k/yr
Chi e' JD Group Fondato nel 1981 e quotato nell'indice FTSE 100, JD Group è un retailer multicanale leader a livello mondiale nei settori della moda sportiva, dell'outdoor e del fitness. Guidati dall'innovazione, dall'ec…
Skills: Inventory management, Stock processing, Loss prevention, Retail operations, Communication skills
Reggio Emilia, Emilia-Romagna, Italy · On-site
$600/hr–$800/hr
Chi e’ JD Group Fondato nel 1981 e quotato nell'indice FTSE 100, JD Group è un retailer multicanale leader a livello mondiale nei settori della moda sportiva, dell'outdoor e del fitness. Guidati dall'innovazione, dall'ec…
Skills: Customer service, Sales, Visual merchandising, Communication, Stock management
Reggio Emilia, Emilia-Romagna, Italy · On-site
$11k–$25k/yr
Chi e' JD Group Fondato nel 1981 e quotato nell'indice FTSE 100, JD Group è un retailer multicanale leader a livello mondiale nei settori della moda sportiva, dell'outdoor e del fitness. Guidati dall'innovazione, dall'ec…
Skills: Customer service, Sales support, Teamwork, Communication, Retail operations
Reggio Emilia, Emilia-Romagna, Italy · On-site
$12k–$26k/yr
Chi e' JD Group Fondato nel 1981 e quotato nell'indice FTSE 100, JD Group è un retailer multicanale leader a livello mondiale nei settori della moda sportiva, dell'outdoor e del fitness. Guidati dall'innovazione, dall'ec…
Skills: Customer service, Retail sales, Teamwork, Communication, Cash handling
Mirpuri Group USA - PANDORA Jewelry DivisionReggio Emilia, Emilia-Romagna, Italy · On-site
Se hai mai sognato di far parte della più grande azienda di gioielli al mondo, ecco la tua occasione! Pandora è il più grande marchio di gioielli al mondo, specializzato nella progettazione, creazione e commercializzazio…
Skills: Sales, Customer service, Proactivity, Creativity, Collaboration
Mirpuri Group USA - PANDORA Jewelry DivisionReggio Emilia, Emilia-Romagna, Italy · On-site
Se hai mai sognato di far parte della più grande azienda di gioielli al mondo, ecco la tua occasione! Pandora è il più grande marchio di gioielli al mondo, specializzato nella progettazione, creazione e commercializzazio…
Skills: Customer service, Sales, Relationship building, Problem solving, Proactivity
Reggio Emilia, Emilia-Romagna, Italy · On-site
Job Description The Retail Excellence Specialist is responsible for the execution of the projects assigned in the Customer Experience area by the Retail Excellence Manager for the perimeter of the Marina Rinaldi direct s…
Skills: Retail management, Project management, E-learning design, Training delivery, Customer experience
Reggio Emilia, Emilia-Romagna, Italy · On-site
Job Description The Retail Excellence Specialist is responsible for the execution of the projects assigned in the Customer Experience area by the Retail Excellence Manager for the perimeter of the Marina Rinaldi direct s…
Skills: Retail Excellence, Customer Experience, E-learning Design, Training Delivery, Project Management
Reggio Emilia, Emilia-Romagna, Italy · On-site
Job Description The Retail Excellence Specialist is responsible for the execution of the projects assigned in the Customer Experience area by the Retail Excellence Manager for the perimeter of the Marina Rinaldi direct s…
Skills: Retail Excellence, Customer Experience, E-learning Design, Training Delivery, Project Management
Reggio Emilia, Emilia-Romagna, Italy · On-site
Job Description The Help Desk Attendant is responsible for ensuring effective first-level support (by telephone or email) to office-based and/or retail users in order to resolve technical problems. The core responsibilit…
Skills: First-level Support, Technical Troubleshooting, Incident Management, Remote Diagnostics, Ticket Tracking
Reggio Emilia, Emilia-Romagna, Italy · On-site
Company Description Max Mara Fashion Group è riconosciuta in tutto il mondo come il precursore del pret-à-porter moderno. Prima azienda di confezione italiana, nata nel 1951, con l’intento di proporre abbigliamento femmi…
Skills: Problem solving, Problem setting, English language, Teamwork, Communication
Reggio Emilia, Emilia-Romagna, Italy · On-site
Company Description Max Mara Fashion Group è riconosciuta in tutto il mondo come il precursore del pret-à-porter moderno. Prima azienda di confezione italiana, nata nel 1951, con l’intento di proporre abbigliamento femmi…
Skills: First Level Support, Problem Solving, English Proficiency, Teamwork, Priority Management
Reggio Emilia, Emilia-Romagna, Italy · On-site
Company Description Max Mara Fashion Group è riconosciuta in tutto il mondo come il precursore del pret-à-porter moderno. Prima azienda di confezione italiana, nata nel 1951, con l’intento di proporre abbigliamento femmi…
Skills: First Level Support, Problem Solving, Problem Setting, Teamwork, English Proficiency
Reggio Emilia, Emilia-Romagna, Italy · On-site
Descrizione dell'azienda ABOUT MAX MARA FASHION GROUP Max Mara Fashion Group è riconosciuta in tutto il mondo come il precursore del pret-à-porter moderno. Prima azienda di confezione Italia, nata nel 1951, con l’intento…
Skills: Customer Orientation, Styling, English Language, Retail Sales, Digital Proficiency
Reggio Emilia, Emilia-Romagna, Italy · On-site
$26k–$30k/yr
Per l'ufficio commerciale e e-commerce di un'azienda che commercializza e produce filtri aria con sede a Reggio Emilia cerchiamo una figura commerciale/e-commerce. Riporterà alla direzione e si occuperà di supportare le …
Skills: E-commerce Management, Marketplace Management, SEO, Catalog Management, Data Analysis
Reggio Emilia, Emilia-Romagna, Italy · On-site
Job Description The Retail Supervisor is responsible for managing all the sales outlet activities assigned to them. Guaranteeing that the quantitative objectives (budget, turnover, profitability) and qualitative objectiv…
Skills: Retail Management, Budgeting, Profitability Analysis, Staff Development, Brand Image Management
Reggio Emilia, Emilia-Romagna, Italy · On-site
Job Description VIC Engagement Specialist The Very Important Customer Specialist is responsible for activating the Customer Data Base (Actual and Prospect) of the Consumer Cluster as defined by the CRM based on the defin…
Skills: CRM Activation, Omnichannel Strategy, Customer Acquisition, Customer Retention, Event Planning
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The Retail Supervisor manages sales outlet activities to achieve quantitative and qualitative business objectives, including budget, turnover, and profitability. They are responsible for staff development, maintaining brand standards, and implementing tactical solutions to ensure long-term store growth.
Candidates must have at least two years of previous experience in a similar role and possess strong analytical skills. A C1 level of English proficiency and full availability to travel are required.
The Retail Supervisor is responsible for managing all the sales outlet activities assigned to them. Guaranteeing that the quantitative objectives (budget, turnover, profitability) and qualitative objectives (Brand image) defined are achieved, in line with the Brand guidelines and company standards. The core responsibilities of the role include: 1) guaranteeing that quantitative and qualitative objectives of the reference stores are achieved in economic terms (budget, turnover, profitability) and in terms of the correct Brand image; 2) analyzing and conducting "diagnostic" studies to provide a rapid response (tactically) based on the specific needs and context of the stores, focusing on a long-term strategy. In the case of DOS (Directly Operated Stores) or Concessions, they are directly responsible for resources (people, costs, investments).
1.01 Achieves business targets (budget, turnover, profitability) and promotes the growth of stores in its reference area, in compliance with company guidelines
1.02 Manages all costs consistently with the allocated budget
1.03 Maintains and improves the image of the points of sale, the performance of the staff, the products, guaranteeing the customer a level of service in line with company standards and the philosophy of the Brand
1.04 Manages and controls the staff of the POS in terms of selection, development and assignment of adequate tasks and targets, in accordance with the business objectives and performance expectations of the stores in the assigned area
1.05 Monitors ongoing activities in the stores, both proactively and reactively, in order to implement quick solutions that allow you to maintain in line with business objectives
1.06 Is responsible for enhancing staff knowledge through suitable training activities, such as: products, customers, sales techniques, coordination of store activities with the other touchpoints of the Brand
1.07 Manages, coordinates and controls the assigned resources (people, costs and investments)
1.08 Promotes the development of Role learning through proactive, team and digital activities, aimed at innovation and improving the effectiveness/efficiency of one's Responsibilities
1.09 Promotes, adopts and develops the use of digital technologies within its function in relation to both process management and in relations with internal and external interlocutors involved in the business
1.10 Adopts significant behaviors and promotes operational/cultural actions for Sustainable Development, understood as an interconnection of practices oriented towards the Care of the Environment, Business Processes and Organizational Community
- Good Knowledge of English (C1)
- Analytical skills
- Full availability to travel
- Previous experience in the role (at least 2 years)
Max Mara, Sportmax, Weekend, Marina Rinaldi, Marella, MAX&Co., Pennyblack, EMME, i BLUES, Intrend
An Italian House of Brands, Family Owned Since 1951. Passion, commitment and tradition have created a unique fashion style: today 10 Main Brands and more than 60 different Collections find common ground in quality, style and respect for the distinctive feature that make Max Mara Fashion Group one of the most famous worldwide. Max Mara Fashion Group, with 41 companies and over 5,500 employees, operates in 105 countries. Our ecosystem includes Fashion Design, Marketing, Operations, Retail, Stores, ICT, Architecture Design, Economics, BI, etc. in an Holistic approach to our Customers and leveraging all the new digital competences. We are looking for travel companions. Travelers willing to explore new skills and abilities that have the shape of water and can adapt to different situations and find new paths not yet covered.
Offices: Via Giulia Fontanesi Maramotti, 4, Reggio Emilia, RE 42124, IT
There are currently 17 open customer service & support positions in Reggio Emilia, Italy listed on Clera. New openings are added daily as companies post roles.
Companies currently hiring include Max Mara Fashion Group, JD Sports Fashion, Mirpuri Group USA - PANDORA Jewelry Division, CURSUS srl - consulenza aziendale, among others. Browse the listings above to see every active employer.
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