Your Responsibilities Programme Advisors are responsible for promoting Gisma’s programme portfolio to potential students via phone, e-mail and online meetings, forming a vital and integral part of the sales team. The pur…
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Intro Wardow ist europaweit der führende Online-Spezialist für hochwertige Taschen, Reisegepäck und Accessoires im Premiumsegment. "Immer das Beste. Immer an Deiner Seite." – das ist unser Versprechen. Mit höchstem Anspr…
Intro Wardow ist europaweit der führende Online-Spezialist für hochwertige Taschen, Reisegepäck und Accessoires im Premiumsegment. "Immer das Beste. Immer an Deiner Seite." – das ist unser Versprechen. Mit höchstem Anspr…
Skills: Customer service, E-commerce, Communication, Problem solving, ERP systems
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Full-time, Temporary
Professional development, Personal development, Campus events, International culture
Posted 6d ago
~40 hrs/week
Responsibilities
The Programme Consultant is responsible for managing the student application pipeline from initial enquiry to tuition payment. They provide tailored advice to prospective students and support them through the entire application and enrollment process.
Requirements
Candidates should have a proven track record in consultative sales and relationship management. The role requires the ability to work independently, meet set targets, and handle student enquiries regarding programmes and visa compliance.
Full job description
Your Responsibilities
Programme Advisors are responsible for promoting Gisma’s programme portfolio to potential students via phone, e-mail and online meetings, forming a vital and integral part of the sales team. The purpose of the role is to manage the pipeline of students from initial application right through to payment of tuition fees, offering international students support through the entire application process.
You will work with minimal day-to-day supervision, leading on and managing the consultative sales process within established parameters and procedures. They will require a thorough understanding of relevant systems/processes, Gisma products, or the working environment. Role holders will strive to achieve set targets and organize their own day-to-day work to meet clear objectives.
Independence and initiative will be required to react to changing priorities and work circumstances, with the scope to make decisions within clear parameters and contribute actively to improving processes.
Your tasks:
Providing individually tailored advice to all prospective students, adapting to different communication styles
Consulting students through the full application circle: from initial conversation through to finalising and closing their application to study with Gisma
Exploring possible career paths for students and assertively matching them with specific Gisma offerings
For international students: advising / making students aware of visa, immigration issues and compliance • Handling student enquiries regarding different programmes and adapting to different communication needs
Proven track record of cultivating meaningful client relationships and delivering tailored solutions
Providing outstanding customer service to all students and all stakeholders, in a timely and efficient manner, and encouraging students to choose Gisma
Portraying a positive and professional image of Gisma at all times.
Account Managing students’ applications from initial enquiry up to payment of tuition fees and registration
Leveraging available technology and keeping all records up to date
Correct and time-efficient management of leads pipeline
Your profile
Programme Consultants are responsible for promoting Gisma’s programme portfolio to potential students via phone, e-mail and online meetings, forming a vital and integral part of the sales team. The purpose of the role is to manage the pipeline of students from initial application right through to payment of tuition fees, offering international students support through the entire application process.
You will work with minimal day-to-day supervision, leading on and managing the consultative sales process within established parameters and procedures. They will require a thorough understanding of relevant systems/processes, Gisma products, or the working environment. Role holders will strive to achieve set targets and organize their own day-to-day work to meet clear objectives.
Independence and initiative will be required to react to changing priorities and work circumstances, with the scope to make decisions within clear parameters and contribute actively to improving processes
Interested? Your application should include the following documents: CV, Cover Letter and References, Salary Expectation and possible start date.
As an employer, we are committed to equal opportunity and support for minorities. We do not discriminate based on ethnic origin, skin colour, religion, sexual orientation, gender identity, national origin, disability, or legally protected status.
Why us?
Opportunity to work with a great team in a dynamic and international culture
A workplace in our modern, centrally located campus in Potsdam
Numerous campus events from the fields of art, culture, business, and science
Opportunity to develop and implement new ideas and concepts
Personal and professional development
About us
Gisma University of Applied Sciences, first established in 1999 as Gisma Business School, is a leading university of applied sciences for innovative and creative international business, technology, and engineering innovation. Our Global MBA program has been recognized for its excellence through the highly acclaimed AMBA accreditation, reinforcing our reputation in the industry. Recently, we have expanded our programme portfolio into the fields of Computer Science, Software Engineering, Data Science, and Artificial Intelligence. Our unique teaching approach combines practical experience in these fields with the development of analytical skills and an understanding of contemporary theories through personalized, hands-on, and interactive learning. Gisma is part of Global University Systems (GUS), an international education business, which is represented by over 87,000 students in nearly 60 locations across the globe, providing students with opportunities for global exposure and a unique learning experience.
GUS Germany GmbH (GGG) is a dynamic network of world-class higher education institutions in Germany, Europe, and beyond.
Industry
Education
Company size
11-50 employees
Headquarters
Berlin, BE
LinkedIn followers
3,252
We are united by a bold vision to cultivate a culture of innovation and excellence in education, empowering our students with the knowledge and skills they need to effect positive change in the world. Our mission is to nurture visionary leaders who are capable of driving meaningful impact for society. With a thriving student body of over 15,000+ learners across our various institutions, we offer a wide range of academic disciplines, including business, technology, data science, engineering, sports, and the fine arts. Students seeking to enroll in one of our esteemed institutions can choose from a selection of prime locations. GUS Germany GmbH is part of the Global University Systems (GUS) with over 60.000 students worldwide.
GUS Germany GmbH is home to the following institutions:
University of Europe for Applied Sciences (UE)
Berlin School of Business & Innovation
Gisma University of Applied Sciences
htk academy
University of Applied Sciences Europe Amsterdam - UE Amsterdam
Our institutions are located all around Europe (Berlin, Hamburg, Potsdam, Iserlohn, Barcelona, Paris, Amsterdam) as well as Dubai, where we offer the first German degree in the UAE.
Offices: Stresemannstraße 121, Berlin, BE 10963, DE
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How many Customer Service & Support jobs are open in Potsdam, Germany right now?
There are currently 99 open customer service & support positions in Potsdam, Germany listed on Clera. New openings are added daily as companies post roles.
Which companies are hiring for Customer Service & Support roles in Potsdam, Germany?
Companies currently hiring include REWE Group, MANGO, Audi Interaction GmbH, Kaufland, GALERIA, among others. Browse the listings above to see every active employer.
Are there remote or hybrid Customer Service & Support jobs in Potsdam, Germany?
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