Palmdale, California, United States · On-site
$57k–$103k/yr
RELOCATION ASSISTANCE: Relocation assistance may be available CLEARANCE REQUIRED FOR START: Yes CLEARANCE TYPE: Secret TRAVEL: Yes, 10% of the TimeDescription At Northrop Grumman, our employees have incredible opportunit…
Skills: Technical Support, Network Troubleshooting, PC Hardware Repair, ITIL, ITSM
Palmdale, California, United States · On-site
JOB TITLE: General Manager (GM) SUPERVISOR: Area Coach (AC), Director of Operations (DO) STATUS: Non-Exempt BASIC PURPOSE: The General Manager serves as a mentor and leads their team to success, ensuring optimal performa…
Skills: Team Development, Operational Excellence, P&L Management, Leadership, Training & Development
Palmdale, California, United States · On-site
Job Title: Assistant General Manager (AGM) Supervisor: General Manager (GM), Area Coach (AC), Director of Operations (DO) Status: Non-Exempt Basic Purpose The Assistant General Manager (AGM) plays a pivotal role in daily…
Skills: Team Leadership, Operational Excellence, Conflict Management, Decision Quality, Motivating Others
Palmdale, California, United States · On-site
$57k–$103k/yr
RELOCATION ASSISTANCE: Relocation assistance may be available CLEARANCE REQUIRED FOR START: Yes CLEARANCE TYPE: Secret TRAVEL: Yes, 10% of the TimeDescription At Northrop Grumman, our employees have incredible opportunit…
Skills: Technical Support, Network Troubleshooting, PC Hardware Repair, ITIL, ITSM
Palmdale, California, United States · On-site
$57k–$103k/yr
RELOCATION ASSISTANCE: Relocation assistance may be available CLEARANCE REQUIRED FOR START: Yes CLEARANCE TYPE: Secret TRAVEL: Yes, 10% of the TimeDescription At Northrop Grumman, our employees have incredible opportunit…
Skills: Technical Support, Network Troubleshooting, PC Hardware Repair, ITIL, ITSM
Palmdale, California, United States · On-site
$57k–$103k/yr
RELOCATION ASSISTANCE: Relocation assistance may be available CLEARANCE REQUIRED FOR START: Yes CLEARANCE TYPE: Secret TRAVEL: Yes, 10% of the TimeDescription At Northrop Grumman, our employees have incredible opportunit…
Skills: Technical Support, PC Troubleshooting, Network Connectivity, ITIL, ITSM
Palmdale, California, United States · On-site
JOB TITLE: General Manager (GM) SUPERVISOR: Area Coach (AC), Director of Operations (DO) STATUS: Non-Exempt BASIC PURPOSE: The General Manager serves as a mentor and leads their team to success, ensuring optimal performa…
Skills: Team Development, Operational Excellence, P&L Management, Leadership, Training & Development
Palmdale, California, United States · On-site
JOB TITLE: General Manager (GM) SUPERVISOR: Area Coach (AC), Director of Operations (DO) STATUS: Non-Exempt BASIC PURPOSE: The General Manager serves as a mentor and leads their team to success, ensuring optimal performa…
Skills: Team Development, Operational Excellence, P&L Management, Leadership, Training & Development
Palmdale, California, United States · On-site
$16/hr–$24/hr
Compensation Pay Range: $16.90 - $24.90 The actual hourly rate will equal or exceed the required minimum wage applicable to the job location. Additional compensation includes annual, quarterly performance, or premiums ma…
Skills: Safe Driving, Fleet Management Devices, Customer Service, Cash Handling, Inventory Management
Palmdale, California, United States · On-site
Job Title: Assistant General Manager (AGM) Supervisor: General Manager (GM), Area Coach (AC), Director of Operations (DO) Status: Non-Exempt Basic Purpose The Assistant General Manager (AGM) plays a pivotal role in daily…
Skills: Team Leadership, Operational Excellence, Conflict Management, Decision Quality, Staff Training
Palmdale, California, United States · On-site
$16/hr–$24/hr
Compensation Pay Range: $16.90 - $24.90 The actual hourly rate will equal or exceed the required minimum wage applicable to the job location. Additional compensation includes annual, quarterly performance, or premiums ma…
Skills: Organizational Skills, Basic Computer Skills, Teamwork, Stocking, Manual Transmission Driving
Palmdale, California, United States · On-site
$58k–$64k/yr
Position Purpose: The Clinic Supervisor is responsible for assisting in planning, coordinating, and monitoring all operational and financial aspects of the Wesley Health Center. In conjunction with providing effective le…
Skills: Healthcare Management, Staff Supervision, Budgeting, Regulatory Compliance, Patient Care Coordination
Palmdale, California, United States · On-site
$51k–$52k/yr
Position Description: Under the direct supervision of the Clinic Administrator/Supervisor, the Medical Assistant is a vital member of our care team, responsible for providing essential clinical support. This position pri…
Skills: Patient Care, Vital Signs Collection, Venipuncture, Immunization Administration, Electronic Health Records
Palmdale, California, United States · Hybrid
$23/hr–$28/hr
Location: Hybrid: Lancaster, CA. Location: Hybrid: Lancaster, CA> Work will be primarily performed onsite at our office or remotely by telecommuting from your home office 2 - 4 days per week. Employee may be required to …
Skills: Data Entry, Data Quality Management, Address Validation, Microsoft Excel, Google Sheets
Palmdale, California, United States · On-site
$22/hr–$22/hr
Your Role: As the Shift Lead at Angry Chickz, you're more than just an overseer; you're a guide, a mentor, and the anchor of the team. You'll ensure that operations run smoothly, customers are satisfied, and the team fee…
Skills: Leadership, Team Management, Customer Service, Food Preparation, Banking Tasks
Palmdale, California, United States · On-site
Description The TSE Coordinator will engage with Job seekers and businesses alike can access a comprehensive range of employment services at no cost, from training opportunities and placement assistance to candidate recr…
Skills: Case Management, Career Counseling, Workforce Development, Customer Service, Relationship Building
Palmdale, California, United States · On-site
OVERVIEW Experience a place of energy, passion, and excitement. A place where the joy of discovery and uncommon artistry blend to create exhilarating buying experiences—for true beauty enthusiasts. At Ulta Beauty, …
Skills: Cashiering, Guest Service, Training And Development, Point Of Sale System, Sales
Palmdale, California, United States · On-site
Job Type: Regular Work Location: Best Buy 106 - Palmdale, CA 93551 Overview: 2020 Companies, in partnership with our client, Meta, are now hiring part-time Sales Specialists! Pay: $22.00 per hour Schedule: 20 hours Frida…
Skills: Sales, Customer Engagement, Product Demonstration, Interpersonal Communication, Problem Solving
Palmdale, California, United States · On-site
$20/hr–$22/hr
Crafting the world’s finest coffee, one meaningful moment at a time We believe in creating a warm and welcoming space where every cup of coffee sparks connection. Every shift is a chance to brighten someone’s day. Whethe…
Skills: Customer Engagement, Beverage Preparation, Food Preparation, Cash Handling, Interpersonal Skills
Palmdale, California, United States · On-site
Store 2706056: 3851 E Palmdale Blvd, Palmdale, California 93550 Shift Availability Flexible (Days, Evenings, Overnights + Weekends) Time Type Part time Customer Service Representative We want you to join our team as a Cu…
Skills: Customer Care, Cashiering, Sales, Communication, Problem Solving
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Provide technical support for computers, networks, and software while maintaining security compliance in a classified environment. Resolve user issues via a ticket queue and coordinate with system administrators to ensure high customer satisfaction.
Requires a DOD Secret clearance and a DOD 8140 security certification such as Security+ CE. Education and experience requirements vary by level, ranging from a high school diploma with 4-6 years of experience to a bachelor's or master's degree.
At the heart of Defining Possible is our commitment to missions. In rapidly changing global security environments, Northrop Grumman brings informed insights and secure technological solutions to enable strategic objectives. We’re looking for innovators, who can help us keep building on our wide portfolio of secure, affordable, integrated, and multi-domain systems and technologies that fuel those missions. By joining in our shared mission, we will support yours of expanding your personal network and developing skills, whether you are new to the field or an industry thought leader. At Northrop Grumman, you will have the resources, support, and team to do some of the best work of your career.
The Northrop Grumman CIDO Classified Solutions team is seeking experienced End User Support to join its dynamic team of technical professionals. The qualified applicant will become part of Northrop Grumman’s Aeronautics Systems support team at our Palmdale, CA location.
Note: Due to the classified nature of the work being performed, this position does not offer any virtual or telecommute working options. Applicants are encouraged to apply, only if they are willing to work on-site.
Responsibilities will include but not be limited to the following:
Provides technical support for computers and associated networks.
Installs, troubleshoots, services, and repairs of personal computers, related PC software, telephones, cables, and connectors. Connects personal computers and terminals to existing data networks. Performs basic PC setups.
Instructs and assists users in the use of personal computers and networks. Investigates information, network, and communications needs of users, and makes recommendations regarding software and hardware purchases. Maintains trouble logs.
Completes paperwork and other tasks needed to satisfy Security requirements. Successfully follows all Security regulations, guidelines, and processes regarding the installation, maintenance, and retirement of PCs and PC-related hardware and software. Works with Security to remediate classified or unclassified data spillage incidents.
Coordinates with users, service desk, server administrators, network engineers, and customer and IT management.
Reviews the trouble ticket queue to identify issues that need to be addressed. Works through the ticket queue without intervening management direction (self-motivated). Resolves tickets within established SLAs. Raises issues that require management attention or involvement.
Establishes and maintains high levels of customer satisfaction according to defined objectives while adhering to established policies.
Works with system administrators and other staff to resolve support issues, escalating where appropriate.
Participates in new installations, testing and special projects as needed.
May spend portions of the day away from the desk when supporting users and moving equipment.
Exhibits good communication skills, an energetic approach, and patience with customers.
Use your technical understanding of Information Technology Infrastructure Library (ITIL) and Information Technology Service Management (ITSM) Operations, including Service Desk, Desktop, Network, Telecommunications, Data Center, Application Support, Service Level Management, and other areas of IT Operations.
Resolves technical problems and answers queries by telephone in support of internal and/or outside customer computer hardware, software, network, and telecommunications systems.
Diagnoses, identifies, isolates and analyzes problems utilizing historical database records.
Route calls to product line specialists. Maintains and updates records and tracking databases.
Alerts management to recurring problems and patterns of problems.
This position may filled at a higher level based on the qualifications listed below.
Master’s or Bachelor's degree with 0 years of experience; OR an Associate’s degree with 2 years of relevant experience; OR a High School Diploma (or equivalent) with 4 years of relevant experience is required
Must have a DOD 8140 security certification (examples: Security+ CE or greater)
Candidates must have a current DOD Secret level security clearance (at a minimum) with the ability to obtain and maintain a DOD Top Secret clearance in order to be considered
Candidates must have the ability to obtain, and maintain, access to Special Programs as a condition of continued employment
Experience in Microsoft Windows Desktop Operating Systems, Microsoft Office Product Suites, and remote deployment methods
Master’s degree with 0 years of relevant experience; OR a Bachelor's degree with 2 years of relevant experience; OR an Associate’s degree with 4 years of relevant experience; OR a High School Diploma (or equivalent) with 6 years of relevant experience is required
Must have a DOD 8140 security certification (examples: Security+ CE or greater)
Candidates must have a current DOD Secret level security clearance (at a minimum) with the ability to obtain and maintain a DOD Top Secret clearance in order to be considered
Candidates must have the ability to obtain, and maintain, access to Special Programs as a condition of continued employment
Experience in Microsoft Windows Desktop Operating Systems, Microsoft Office Product Suites, and remote deployment methods
Bachelor’s degree
Active DOD Top Secret, SCI, or SAP/SAR access is preferred
3 years of experience with IT related hardware in a classified environment
Microsoft Certifications (MCP, MCSE or MCSA) a plus
Proficiency in remote administration and troubleshooting of desktop PCs, SCCM, PowerShell
Experience with thin clients
Experience in Active Directory configuring user and computer accounts
Cross-platform experience (i.e. two or more: Windows, Linux, Solaris, OSX, UNIX, etc.)
Experience supporting VMware VDI (Virtual Desktop Infrastructure)
Knowledge of Windows operating systems, Active Directory administration, and LAN/WAN networking
We offer flexible work arrangements, phenomenal learning opportunities, exposure to a wide variety of projects and customers, and a very friendly team environment. Our diverse portfolio of programs means there are endless paths to cultivate your career. We also offer exceptional benefits/healthcare, a 9/80 work schedule, and a great 401k matching program. Come join us!
Primary Level Salary Range: $57,300.00 - $85,900.00Secondary Level Salary Range: $69,000.00 - $103,400.00The above salary range represents a general guideline; however, Northrop Grumman considers a number of factors when determining base salary offers such as the scope and responsibilities of the position and the candidate's experience, education, skills and current market conditions.Depending on the position, employees may be eligible for overtime, shift differential, and a discretionary bonus in addition to base pay. Annual bonuses are designed to reward individual contributions as well as allow employees to share in company results. Employees in Vice President or Director positions may be eligible for Long Term Incentives. In addition, Northrop Grumman provides a variety of benefits including health insurance coverage, life and disability insurance, savings plan, Company paid holidays and paid time off (PTO) for vacation and/or personal business.The application period for the job is estimated to be 20 days from the job posting date. However, this timeline may be shortened or extended depending on business needs and the availability of qualified candidates.Northrop Grumman is an Equal Opportunity Employer, making decisions without regard to race, color, religion, creed, sex, sexual orientation, gender identity, marital status, national origin, age, veteran status, disability, or any other protected class. For our complete EEO and pay transparency statement, please visit http://www.northropgrumman.com/EEO. U.S. Citizenship is required for all positions with a government clearance and certain other restricted positions.We are a close-knit community of big thinkers collaborating to keep the world safe. Our passion, creativity and expertise bring next-level technology solutions to life in autonomous systems, cyber, C4ISR, strike, space, and logistics and modernization for our customers around the globe. On the Northrop Grumman team, you’ll join our pursuit of excellence immersed in a dynamic culture of innovation and respect. Your unique perspective will help achieve our shared vision for the future of global security. Every step of the way, you'll be supported by world-class training, employee resource groups and a comprehensive benefits package that enables greater health and happiness for you and your family. Worldwide and across disciplines, we’re challenging what’s possible for technology to protect people and places from undersea to outer space and into cyberspace. And we see the impact of our performance every day. We are Northrop Grumman, and we work on what matters—now, you too can make a difference. Explore opportunities in engineering, IT, manufacturing, business management, cybersecurity and more at jobs.northropgrumman.com/careers. Northrop Grumman is an Equal Opportunity Employer, making decisions without regard to race, color, religion, creed, sex, sexual orientation, gender identity, marital status, national origin, age, veteran status, disability, or any other protected class. For our complete EEO and pay transparency statement, please visit http://www.northropgrumman.com/EEO. U.S. Citizenship is required for all positions with a government clearance and certain other restricted positions. Our careers site can be found at jobs.northropgrumman.com/careers. If you are contacted about a job at Northrop Grumman, please verify the email came from the domain @ngc.com before engaging with that contact. If you are contacted by a Northrop Grumman recruiter on LinkedIn, please that their profile includes the verified check mark to ensure the contact is legitimate.
Offices: 2980 Fairview Park Dr, Falls Church, VA 22042, US · 1580 W Nursery Rd, Linthicum Heights, MD 21090, US · 16765 W Bernardo Dr, San Diego, CA 92127, US
There are currently 205 open customer service & support positions in Palmdale, CA listed on Clera. New openings are added daily as companies post roles.
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