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Customer Service & Support Jobs in Nairobi, Kenya (Now Hiring) — 20 open

Old Mutual South Africa logoOld Mutual South Africa

Faulu MFB -Sales Consultant (Direct Sales Representative ) Development Program

Nairobi, Kenya · On-site

Entry level

Lets Write Africa's Story Together! Old Mutual is a firm believer in the African opportunity and our diverse talent reflects this. Job Description A Temporary employee in the Rest of Africa business. Provides a service a…

Skills: Customer Acquisition, Relationship Management, Business Development, Financial Services Sales, Negotiation

The Aga Khan University Hospital (Pakistan) logoThe Aga Khan University Hospital (Pakistan)

Unit Coordinator, Nursing

Nairobi, Kenya · On-site

Entry level

Unit Coordinator- Temporary Department Nursing Entity Aga Khan University Hospital, Nairobi Location Nairobi, Kenya Introduction Aga Khan University Hospital, Nairobi is a private not-for-profit teaching hospital that pr…

Skills: Bed Allocation, Patient Billing, Records Management, Front Office Management, Computer Operations

NTT DATA, Inc. logoNTT DATA, Inc.

Associate Client Manager - Fixed Term Contract

Nairobi, Kenya · On-site

Entry level

Make an impact with NTT DATA Join a company that is pushing the boundaries of what is possible. We are renowned for our technical excellence and leading innovations, and for making a difference to our clients and society…

Skills: Client Management, Sales Business Acumen, Client Engagement, Sales Solution Skills, Sales Pursuit

TIBU Health logoTIBU Health

Medical Aesthetician / Aesthetic Skin Therapist

Nairobi, Kenya · On-site

Mid level

<p>Tibu Health is seeking a highly skilled, passionate, and client-centric <strong>Medical Aesthetician</strong> to join our expanding advanced skincare team. As a tech-forward, premium healthcare provider, we bridge the…

Skills: Advanced Aesthetic Treatments, Skin Care, Client Consultation, Clinical Collaboration, Retail Management

Solenis logoSolenis

BDM - Cleaning and Hygiene solutions (Hospitality, Cleaning services, Education & Government

Nairobi, Kenya · On-site

Senior

This is a direct selling and customer facing role to maintain & grow existing customers and aquire new one - key revenue drivers. The role will manage assigned customer accounts on a regular basi while engaging a superio…

Skills: Account Management, Direct Selling, Technical Troubleshooting, Market Intelligence, Prospecting

Old Mutual South Africa logoOld Mutual South Africa

Relationship Officer -Alternative Channels

Nairobi, Kenya · On-site

Senior+

Lets Write Africa's Story Together! Old Mutual is a firm believer in the African opportunity and our diverse talent reflects this. Job Description The Relationship Manager for Alternative Channel will be responsible for …

Skills: Consultative Selling, Customer Relationship Management (CRM), Business Development, Negotiation, Microinsurance

Network International logoNetwork International

Application Support Engineer

Nairobi, Kenya · On-site

Senior$30M raised

About Us Network International is the largest Financial Technology company in Middle East and Africa. Payments is our core business where we provide services in more than 50 countries – UAE, Jordan, South Africa, Egypt a…

Skills: SQL, Oracle, Microsoft SQL Server, PostgreSQL, Java

United Nations logoUnited Nations

UN Women ICT Associate, Nairobi, KENYA, NPSA6

Nairobi, Kenya · On-site

Senior

Background: UN Women, grounded in the vision of equality enshrined in the Charter of the United Nations, works for the elimination of discrimination against women and girls; the empowerment of women; and the achievement …

Skills: ICT Helpdesk Support, Microsoft 365 Administration, ITSM Tools, Network Troubleshooting, Hardware Configuration

Accor logoAccor

Bartender

Nairobi, Kenya · On-site

Mid level$4.3B raised

Company Description The MGallery Hotel Collection features boutique hotels, each with its own original design and unique stories to tell. Choosing to join MGallery is choosing to live and experience Memorable Moments. MG…

Skills: Beverage Preparation, Cocktail Recipes, Upselling, Customer Service, Mise-en-place

Old Mutual South Africa logoOld Mutual South Africa

Faulu MFB - Business Growth and Development Manager - Ngong Road Branch

Nairobi, Kenya · On-site

Senior

Lets Write Africa's Story Together! Old Mutual is a firm believer in the African opportunity and our diverse talent reflects this. Job Description Manages a small to medium-sized team of advisors to develop, maintain, an…

Skills: Business Strategy Implementation, People Management, Sales, Marketing, Financial Analysis

Old Mutual South Africa logoOld Mutual South Africa

Faulu MFB - Collections Officer

Nairobi, Kenya · On-site

Mid level

Lets Write Africa's Story Together! Old Mutual is a firm believer in the African opportunity and our diverse talent reflects this. Job Description Performs simple clerical duties by applying office procedures including a…

Skills: Debt Recovery, Credit Management, Portfolio At Risk (PAR) Management, Data Analysis, Client Relationship Management

Turaco logoTuraco

Partnerships Success Manager - Kenya

Nairobi, Kenya · On-site

Mid level$16M raised

About Turaco It is urgent to find a way to insure those who are not currently insured. Turaco’s mission is to relieve people from the fear of financial shocks. Our vision is to insure a billion people, effectively doubli…

Skills: Account Management, Stakeholder Management, Financial Analysis, CRM Management, Commercial Development

Turaco logoTuraco

Partnerships Success Manager - Kenya

Nairobi, Kenya · On-site

Mid level$16M raised

About Turaco It is urgent to find a way to insure those who are not currently insured. Turaco’s mission is to relieve people from the fear of financial shocks. Our vision is to insure a billion people, effectively doubli…

Skills: Account Management, Stakeholder Management, Financial Analysis, CRM Management, Commercial Development

Old Mutual South Africa logoOld Mutual South Africa

Faulu MFB -Debt Recovery Officer

Nairobi, Kenya · On-site

Mid level

Lets Write Africa's Story Together! Old Mutual is a firm believer in the African opportunity and our diverse talent reflects this. Job Description Performs simple clerical duties by applying office procedures including a…

Skills: Debt Recovery, Credit Management, Portfolio Monitoring, Risk Management, Client Negotiation

NTT DATA, Inc. logoNTT DATA, Inc.

Managed Services Client Delivery Specialist

Nairobi, Kenya · Hybrid

Senior

Make an impact with NTT DATA Join a company that is pushing the boundaries of what is possible. We are renowned for our technical excellence and leading innovations, and for making a difference to our clients and society…

Skills: Contract Management, Service Delivery, Client Relationship Management, Project Management, Financial Acumen

Accor logoAccor

Bartender

Nairobi, Kenya · On-site

Mid level$4.3B raised

Company Description Nestled in the heart of Nairobi since 1904, Fairmont The Norfolk is one of the city’s most iconic landmarks, where timeless elegance meets modern luxury. Set within serene tropical gardens, the hotel …

Skills: Mixology, Customer Service, Point Of Sale (POS), Inventory Management, Communication

Accor logoAccor

Assistant Executive Housekeeper

Nairobi, Kenya · On-site

Mid level$4.3B raised

Company Description Nestled in the heart of Nairobi since 1904, Fairmont The Norfolk is one of the city’s most iconic landmarks, where timeless elegance meets modern luxury. Set within serene tropical gardens, the hotel …

Skills: Housekeeping Management, Staff Supervision, Budget Management, Labor Cost Monitoring, Performance Management

KOFISI Africa - Centres of Productivity logoKOFISI Africa - Centres of Productivity

F&B Host (Waiters/ Waitresses)

Nairobi, Kenya · On-site

Mid level

Job Purpose We are looking for enthusiastic individuals to join our team as Hosts/Servers. As a Server, you will play a crucial role in creating a positive dining experience for our guests by providing excellent customer…

Skills: Customer Service, Order Management, POS Systems, Table Maintenance, Upselling

KOFISI Africa - Centres of Productivity logoKOFISI Africa - Centres of Productivity

Lead Event Host

Nairobi, Kenya · On-site

Mid level

Department: Food and Beverage Reports To: Hospitality Manager Job Summary: We are seeking a dynamic and engaging Lead Event Host to manage and execute a variety of events. The Lead Events Host will be responsible for ens…

Skills: Event Coordination, Hospitality Management, Team Leadership, Customer Service, Organizational Skills

KOFISI Africa - Centres of Productivity logoKOFISI Africa - Centres of Productivity

Barista

Nairobi, Kenya · On-site

Mid level

Job Purpose We are currently looking for experienced bar and barista staff to join our team within Nairobi in our fast-paced, high-quality Centres. We are proud of our teams, packed with diversity in experience, strength…

Skills: Customer Service, Coffee Preparation, Tea Preparation, Stock Management, Point Of Sale (POS)

Old Mutual South Africa logo

Faulu MFB -Sales Consultant (Direct Sales Representative ) Development Program

Old Mutual South Africa

Nairobi, Kenya • On-site

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Entry level

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  • Temporary
  • associate degree, bachelor degree
  • Structured Sales And Banking Development Program, Practical Field Experience, Coaching And Mentorship, Competitive Remuneration, Performance-based Incentives, Career Progression Opportunities
  • Posted 2d ago
  • Apply by Jul 24
  • ~40 hrs/week

Responsibilities

Acquire new customers and promote the bank's products and services through field sales and engagement initiatives. Drive account opening, deposit mobilization, and loan acquisition while maintaining strong customer relationships.

Requirements

Requires a Diploma or Bachelor's degree in Business, Marketing, Finance, Banking, Economics, or a related field. Open to fresh graduates or those with up to two years of experience, preferably in banking or direct sales.

Full job description

Lets Write Africa's Story Together!

Old Mutual is a firm believer in the African opportunity and our diverse talent reflects this.

Job Description

A Temporary employee in the Rest of Africa business.

Provides a service as a temporary employee covering many fields.

Launch your sales career with Faulu Microfinance Bank. We are seeking ambitious, energetic, and results-oriented individuals to join our Sales Consultant (Direct Sales Representative) Development Program. This opportunity is designed for individuals who are passionate about building a rewarding career in sales, banking, and future sales leadership. Successful candidates will receive structured training, coaching, and mentorship while gaining hands-on experience in customer acquisition, relationship management, business development, and financial services sales. Sales Consultants will be deployed across our business regions, including Nairobi, Rift, Nyanza, Coast, Western, Eastern, and Central. Applicants are therefore encouraged to indicate their preferred region of deployment when submitting their application to support the placement process.

What You'll Do

  • Acquiring new customers within assigned markets.

  • Promote and sell the Bank's products and services.

  • Drive account opening, deposit mobilization, and loan acquisition.

  • Conduct field sales activities, activations, and customer engagement initiatives.

  • Build and maintain strong customer relationships.

  • Achieve assigned sales and business growth targets.

  • Gather market intelligence and identify business opportunities.

What We Offer

  • Structured sales and banking development program.

  • Practical field experience and on-the-job learning.

  • Coaching and mentorship from experienced sales leaders.

  • Competitive remuneration and performance-based incentives.

  • Career progression opportunities into sales and leadership roles.

  • An opportunity to make a meaningful impact through financial inclusion.

Who Should Apply?

  • Diploma or Bachelor’s Degree in Business, Marketing, Finance, Banking, Economics, or a related field.

  • Fresh graduates and candidates with up to two (2) years' experience are encouraged to apply.

  • Experience in banking, microfinance, Insurance or direct sales will be an added advantage.

  • Strong communication, interpersonal, and negotiation skills.

  • Self-driven, resilient, and passionate about sales.

  • Willingness to work within assigned markets.

Why Faulu?

At Faulu, we don't just offer jobs, we develop future sales professionals and leaders. If you are driven by results, enjoy engaging customers, and want to build a rewarding career in financial services, this opportunity is for you.

 

Skills

Competencies

Education

Closing Date

23 July 2026 , 23:59

The Old Mutual Story!

Related keywords

MicrofinanceDirect SalesFinancial InclusionBankingCustomer EngagementSales LeadershipMarket IntelligenceFinancial ServicesAccount OpeningDeposit Mobilization

About Old Mutual South Africa

LinkedInVisit site
Industry
Financial Services
Company size
10,001+ employees
Headquarters
Sandton, Gauteng
LinkedIn followers
504,076

Old Mutual Limited is a premium pan-African financial services group that offers a broad spectrum of financial solutions to retail and corporate customers across key markets in 14 countries. We have been helping our customers achieve their lifetime financial goals for over 170 years by investing their funds in ways that create positive futures for them, their families, their communities and broader society. In this way, we significantly contribute to improving the lives of our customers and their communities while ensuring a sustainable future for our business. We employ more than 30 000 people and operate in 14 countries across two regions Africa (South Africa, Namibia, Botswana, Zimbabwe, Kenya, Malawi, Tanzania, Nigeria, Ghana, Uganda, Rwanda, South Sudan and eSwatini) as well as Asia (China) So why work here? We believe you can shape the future with us – a future where we build a better Africa together. That’s why we’re committed to creating opportunities that will give you an edge on the rest. Once you’re part of our team, you will have access to the best breed of advice, tools and frameworks that will equip you to be your exceptional best. #MomentsThatMatter

Offices: 107 Rivonia Road, Sandton, Gauteng 2196, ZA · Jan Smuts Drive, Pinelands, Cape Town, Western Cape 7405, ZA

Financial Planning & AdviceInsurance SolutionsRetirement PlanningAdvice and Invetmentsand Investment SolutionsLife InsuranceInsuranceFinancial Services
View all jobs at Old Mutual South Africa

Frequently asked questions

How many Customer Service & Support jobs are open in Nairobi, Kenya right now?

There are currently 20 open customer service & support positions in Nairobi, Kenya listed on Clera. New openings are added daily as companies post roles.

Which companies are hiring for Customer Service & Support roles in Nairobi, Kenya?

Companies currently hiring include Old Mutual South Africa, Accor, KOFISI Africa - Centres of Productivity, NTT DATA, Inc., Turaco, among others. Browse the listings above to see every active employer.

Are there remote or hybrid Customer Service & Support jobs in Nairobi, Kenya?

Yes — 1 of the 20 open customer service & support positions offer remote or hybrid work (0 remote, 1 hybrid).

How do I apply for Customer Service & Support jobs in Nairobi, Kenya?

Each listing links directly to the employer's application page. Apply early — fresh listings get the most recruiter attention in the first two weeks.

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