Montreal, Quebec, Canada · Hybrid
$47k–$67k/yr
Work Location: Montréal, Quebec, Canada Hours: 37.5 Line of Business: Personal & Commercial Banking Pay Details: 47 200 $/$47,200 - 66 600 $/$66,600 CAD TD is committed to providing fair and equitable compensation opport…
Skills: Bilingualism, Customer Service, Conflict De-escalation, Multitasking, Digital Literacy
Montreal, Quebec, Canada · On-site
BIXI est un acteur clé de la mobilité́ durable dans la région métropolitaine de Montréal ainsi qu’en Estrie, avec un réseau comptant maintenant plus de 12 500 vélos et 1 000 stations répartis dans treize villes du Québec…
Skills: Driving, Vehicle Maintenance, Physical Stamina, Time Management, Stress Management
Montreal, Quebec, Canada · On-site
La pharmacie Uniprix Pierre Bergeon situé au 5435 Rue Bélanger à Montréal est présentement à la recherche d’un préposé à la production CPO pour se joindre à son équipe. Un déménagement est prévu dès juillet dans une nouv…
Skills: Pill Organizer Preparation, Quality Control, Prescription Entry, Customer Service, Inventory Management
Montreal, Quebec, Canada · On-site
Position Department: Admissions - Undergraduate Position Type: Staff Full-Time Overview: This is an entry level position within the admissions department responsible for the recruitment of undergraduate students to the U…
Skills: Student Recruitment, Admissions Counseling, Slate, Banner, Interpersonal Communication
Montreal, Quebec, Canada · On-site
F&B Manager About us: Playground is an internationally renowned gaming destination located a short 15-minute drive south of downtown Montreal, within the Mohawk territory of Kahnawake. We are currently expanding, unveili…
Skills: Restaurant Management, Revenue Growth, Staff Coaching, Customer Service, POS Systems
Montreal, Quebec, Canada · On-site
Join us and inspire with every cup! At Starbucks, it’s all about connection. People are at the heart of who we are, especially the people that are a part of our store team. We connect with each other, our customers and o…
Skills: Customer Service, Cash Handling, Teamwork, Communication Skills, Beverage Preparation
Montreal, Quebec, Canada · On-site
$16/hr–$17/hr
Come make your difference in communities across Canada, where authenticity, trust and making connections is valued – as we shape the future of Canadian retail, together. Our unique position as one of the country's larges…
Skills: Customer Service, Inventory Management, Merchandising, Attention To Detail, Teamwork
Montreal, Quebec, Canada · Hybrid
$65k–$120k/yr
Senior System & Lab Administrator / Administrateur système et laboratoire senior This role has been designed as ‘’Onsite’ with an expectation that you will primarily work from an HPE office. Who We Are: Hewlett Packard E…
Skills: KVM Virtualization, Docker, Linux Administration, Network Troubleshooting, Python
Montreal, Quebec, Canada · Hybrid
$65k–$120k/yr
Senior System & Lab Administrator / Administrateur système et laboratoire senior This role has been designed as ‘’Onsite’ with an expectation that you will primarily work from an HPE office. Who We Are: Hewlett Packard E…
Skills: KVM Virtualization, Docker, Linux Administration, Network Troubleshooting, Python
Montreal, Quebec, Canada · Hybrid
$65k–$120k/yr
Senior System & Lab Administrator / Administrateur système et laboratoire senior This role has been designed as ‘’Onsite’ with an expectation that you will primarily work from an HPE office. Who We Are: Hewlett Packard E…
Skills: KVM Virtualization, Docker, Linux Administration, Network Troubleshooting, Python
Montreal, Quebec, Canada · On-site
Description de l'entreprise À propos de Chit Chats Chez Chit Chats, notre mission est d’aider les Canadiens à expédier leurs marchandises partout dans le monde à des tarifs d’affranchissement imbattables. Nous sommes une…
Skills: Customer Service, Shipment Processing, Sorting, Inventory Management, Administrative Tasks
Montreal, Quebec, Canada · On-site
Quelques-unes des tâches En tant que superviseur des services et de l’impression chez Bureau en Gros, vous dirigerez une équipe pour offrir une expérience client exceptionnelle, stimuler les ventes et maintenir l’excelle…
Skills: Customer Service, Team Leadership, Retail Management, Graphic Arts Principles, Print Production
Montreal, Quebec, Canada · On-site
Quelques-unes des tâches Offrir un service à la clientèle exceptionnel et reconnaître de manière proactive les occasions d’améliorer l’engagement et la satisfaction de la clientèle.Contribuer à la réussite des rayons de …
Skills: Customer Service, Retail Sales, Print Services Management, Point Of Sale (POS), Inventory Control
Montreal, Quebec, Canada · On-site
3890 Rue Wellington, Verdun, Quebec H4G 1V3 Horaire : Principalement les soirs et les fins de semaine Salaire de jour : $17.75 (prime incluse**) Pourquoi tu devrais choisir un emploi chez Couche-Tard : • Assurance collec…
Skills: Personnel Management, Retail Management, Human Resources Management, Customer Service, Financial Reporting
Montreal, Quebec, Canada · On-site
About Us Nomic was founded to make biology easier to measure—and to enable scientists to extend lives by making proteomics accessible, scalable, and routine. Our story began at McGill University, where our co-founders an…
Skills: Flow Cytometry, Instrument Maintenance, Troubleshooting, Fluidics, Optics
Montreal, Quebec, Canada · On-site
$18/hr–$26/hr
Req Id: 430896 Tout part d’une connexion. Elle nous pousse à innover, à explorer et à rester proches de ce qui compte le plus pour nous. Chez Bell, nous bâtissons un avenir plus connecté grâce à des réseaux de calibre mo…
Skills: Retail Sales, Customer Service, Communication, Technology Sales, Relationship Building
Montreal, Quebec, Canada · On-site
$18/hr–$26/hr
Req Id: 430896 Connection is everything. It drives us to innovate, explore, and stay close to what matters to us most. At Bell, we’re building a more connected future through world-class networks, AI-powered solutions, a…
Skills: Retail Sales, Customer Service, Hospitality, Sales Target Achievement, Product Articulation
Montreal, Quebec, Canada · On-site
$18/hr–$26/hr
Req Id: 430898 Joignez-vous à nous alors que nous entamons ce nouveau parcours, combinant le meilleur de la vente au détail technologique avec des services de télécommunications de pointe. Chez Best Buy Express, nous cro…
Skills: Retail Sales, Customer Service, Communication, Active Listening, Technology Expertise
Montreal, Quebec, Canada · On-site
$18/hr–$26/hr
Req Id: 430898 Join us as we embark on this new journey, blending the best in tech retail with cutting-edge telecommunications services. At Best Buy Express we believe one of our most important assets is our people. We p…
Skills: Retail Sales, Customer Service, Telecommunications, Communication Skills, Listening Skills
Montreal, Quebec, Canada · On-site
$16/hr–$17/hr
Come make your difference in communities across Canada, where authenticity, trust and making connections is valued – as we shape the future of Canadian retail, together. Our unique position as one of the country's larges…
Skills: Customer Service, Inventory Management, Stocking, Attention To Detail, Teamwork
Montreal, Quebec, Canada • Hybrid
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Provide legendary customer service by assisting inbound callers with account inquiries and recommending TD products. Resolve customer issues efficiently while meeting performance objectives and compliance regulations.
Requires a high school diploma and bilingual proficiency in French and English. Candidates should possess strong communication skills and the ability to navigate computer systems accurately in a fast-paced environment.
Pay Details:
47 200 $/$47,200 - 66 600 $/$66,600 CADTD is committed to providing fair and equitable compensation opportunities to all colleagues. Growth opportunities and skill development are defining features of the colleague experience at TD. Our compensation policies and practices have been designed to allow colleagues to progress through the salary range over time as they progress in their role. The base pay actually offered may vary based upon the candidate's skills and experience, job-related knowledge, geographic location, and other specific business and organizational needs.
As a candidate, you are encouraged to ask compensation related questions and have an open dialogue with your recruiter who can provide you more specific details for this role.
Department Overview
Helping is at the heart of everything we do at our contact centres, and we’re proud of the value that we can deliver 24-hours a day, 7-days a week for more than 27 million TD customers. At Fraud Loss Prevention, we are passionate in supporting and educating our customers to protect them from potential fraud. Alongside caring colleagues and supportive leaders, you’ll make a meaningful difference to our business, our customers, and our communities.
Job Details
What You’ll Do
As the voice of TD, you’ll be passionate about understanding our customers. Whether you’re assisting in-bound callers with account inquiries, or resolving an issue by providing advice and recommending a TD product or service, you’ll help us offer trusted support to our clients whenever they need it. You’ll consistently deliver legendary customer service by providing each caller with the right solutions to meet their unique banking needs.
As a valued member of our Contact Centre Team, you will:
Make people’s day: consistently deliver an outstanding customer service experience by offering friendly support through your knowledge of TD products, services and solutions.
Solve problems efficiently: resolve customer inquiries at the first point of contact by asking questions and responding with empathy to their concerns.
Achieve your goals: consistently reach performance objectives, including customer experience survey results, advice and quality goals, compliance regulations, and productivity targets.
Never stop learning: actively participate in ongoing training and coaching support to help you continue to grow and develop in your role.
Where You’ll Work
After completing in-person training and onboarding sessions, you’ll work primarily offsite. Since most of your work activities can be performed independently, you’ll spend about 95% of your time at your secure, private workspace with a stable internet connection. Your remaining time will be spent at a TD location for in-person team events and experiences. The hiring manager will provide more information about how this works for their team.
Job Requirements
What You Need to Succeed
We’re proud to work with a group of diverse colleagues. If you have relevant experience that isn’t mentioned below, tell us about it in your resume or cover letter.
High School Diploma or equivalent
Bilingual (French & English)
Exceptional communication and listening skills and a curiosity to help customers meet their needs and resolve concerns. (Preference given to those with experience in financial or service industries.)
Ability to de-escalate in stressful environments/situations with empathy, care and urgency
Ability to multitask and navigate through computer systems, applications, and multiple screens with speed and accuracy while balancing performance to meet a variety of metrics.
Digital literacy across a broad range of devices (e.g., smartphones, tablets, laptops, headsets, etc.).
Flexibility, resiliency, and a positive attitude when responding to challenging situations.
Ability to work both independently and as part of a team.
Integrity when managing sensitive customer information in alignment with Regulatory and Compliance guidelines related to servicing and sales practices.
Additional Information
We’re delighted that you’re considering building a career with TD. Through regular colleague development conversations, training programs, and a competitive benefits plan, we’re committed to providing the support our colleagues need to thrive both at work and at home.
Colleague Development
If you’re interested in a specific career path or are looking to build certain skills, we want to help you succeed. You’ll have regular career, development, and performance conversations with your manager, as well as access to a variety of mentoring programs to help you unlock future opportunities. Whether you have a passion about helping customers and want to expand your experience, or you want to coach and inspire your colleagues, there are many different career paths within our organization at TD – and we’re committed to helping you identify opportunities that support your goals.
Training & Onboarding
We’re hosting in-person training and onboarding sessions at [LOCATION] for 90 days to ensure you’ve got everything you need to succeed in your new role.
Interview Process
We’ll reach out to candidates of interest to schedule an interview. We do our best to communicate outcomes to all applicants by email or phone call.
National Occupation Classification (NOC) Code
14201 – Banking, insurance and other financial clerks (NOC)
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#IN-NACO
TD is one of the world's leading global financial institutions and is the fifth largest bank in North America by branches/stores. Every day, we strive to make every interaction, product, and experience remarkably human and refreshingly simple for over 27 million households and businesses in Canada, the United States and around the world. More than 95,000 TD colleagues bring their skills, talent, and creativity to foster deeper relationships, ensure disciplined execution, and build a simpler, faster banking experience. TD is deeply committed to being a leader in client experience, that is why we believe that all colleagues, no matter where they work, are client facing. Together, we are reimagining what banking can be for our clients, colleagues and communities.
Our Total Rewards Package
Our Total Rewards package reflects the investments we make in our colleagues to help them and their families achieve their financial, physical, and mental well-being goals. Total Rewards at TD includes a base salary, variable compensation, and several other key plans such as health and well-being benefits, savings and retirement programs, paid time off, banking benefits and discounts, career development, and reward and recognition programs. Learn more
Additional Information:
We’re delighted that you’re considering building a career with TD. Through regular development conversations, training programs, and a competitive benefits plan, we’re committed to providing the support our colleagues need to thrive both at work and at home.
Please be advised that this job opportunity is subject to provincial regulation for employment purposes. It is imperative to acknowledge that each province or territory within the jurisdiction of Canada may have its own set of regulations, requirements.
Colleague Development
If you’re interested in a specific career path or are looking to build certain skills, we want to help you succeed. You’ll have regular career, development, and performance conversations with your manager, as well as access to an online learning platform and a variety of mentoring programs to help you unlock future opportunities.
If you’re passionate about helping clients and building deep, lasting relationships, TD offers diverse career paths where you can grow your expertise and make a meaningful impact.
We're committed to your success and foster a respectful workplace where diverse perspectives are valued, everyone has fair opportunities to grow, and you can unlock your full potential to achieve your career goals. Here at TD, we hire and develop the best.
Training & Onboarding
We will provide training and onboarding sessions to ensure that you’ve got everything you need to succeed in your new role.
Interview Process
We’ll reach out to candidates of interest to schedule an interview. We do our best to communicate outcomes to all applicants by email or phone call.
Accommodation
Your accessibility is important to us. Please let us know if you’d like accommodations (including accessible meeting rooms, captioning for virtual interviews, etc.) to help us remove barriers so that you can participate throughout the interview process.
We look forward to hearing from you!
The Toronto-Dominion Bank & its subsidiaries are collectively known as TD Bank Group (TD). TD is the sixth largest bank in North America by assets & serves approx. 28 million customers in a number of locations in key financial centres around the globe. With over 95,000 employees, TD ranks among the world's leading online financial firms, with more than 17 million active online and mobile customers. Delivering legendary customer experiences is who we are & is part of our goal to be the Better Bank. Visit our Careers page to learn more about TD & why TD is a great place to work.
Offices: Toronto-Dominion Centre, P.O. Box 1, Toronto, Ontario M5K 1A2, CA · 525 Avenue Viger O, Montreal, QC H2Z 0B2, CA · 31 W 52nd St, New York, NY 10019, US · 4140 Church Rd, Mt. Laurel, New Jersey 08054, US
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