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Jobs at Playground (Now Hiring) — 16 open

Playground logoPlayground

Security Lead/Chef d'équipe – Sécurité

Kahnawake, Quebec, Canada · On-site

Mid level

About us: Playground is an internationally renowned gaming destination located a short 15-minute drive south of downtown Montreal, within the Mohawk territory of Kahnawake. We are currently expanding, unveiling new gamin…

Skills: Security Operations, Leadership, De-escalation Techniques, Emergency Response Planning, Incident Reporting

Playground logoPlayground

Overnight F&B Manager / Gérant de la restauration de nuit

Kahnawake, Quebec, Canada · On-site

Mid level

F&B Manager - Gaming About us: Playground is an internationally renowned gaming destination located a short 15-minute drive south of downtown Montreal, within the Mohawk territory of Kahnawake. We are currently expanding…

Skills: Restaurant Management, Team Leadership, Revenue Growth, Customer Service, Staff Training

Playground logoPlayground

Receiving Clerk/Commis

Kahnawake, Quebec, Canada · On-site

Entry level

Position Overview: The Receiving Clerk ensures seamless stock management, inventory handling, and workspace maintenance within the gift redemption process. This position involves receiving, preparing, and organizing inve…

Skills: Stock Management, Inventory Handling, Organization, Communication, Attention To Detail

Playground logoPlayground

Guest Services Attendant / Préposé au service aux invités

Kahnawake, Quebec, Canada · On-site

Mid level

Playground is an internationally renowned gaming destination located a short 15-minute drive south of downtown Montreal, within the Mohawk territory of Kahnawake. We are currently expanding, unveiling new gaming floors, …

Skills: Bilingualism, Customer Service, Communication, Interpersonal Skills, Organizational Skills

Playground logoPlayground

Cage Cashier - Caissier/Caissière de cage

Kahnawake, Quebec, Canada · On-site

$24/hr–$24/hr

Mid level

Playground is an internationally renowned gaming destination located a short 15-minute drive south of downtown Montreal, within the Mohawk territory of Kahnawake. We are currently expanding, unveiling new gaming floors, …

Skills: Cash Handling, Mathematics, Foreign Currency Exchange, Customer Service, Microsoft Office

Playground logoPlayground

Security Officer - Agent de sécurité

Kahnawake, Quebec, Canada · On-site

Mid level

About us: Located just 15 minutes south of downtown Montreal, within the Mohawk territory of Kahnawake, Playground is an internationally renowned gaming and entertainment destination currently undergoing a major expansio…

Skills: Access Control, Conflict Resolution, De-escalation Techniques, First Aid, CPR

Playground logoPlayground

Parking Lot Security Officer /Agent de sécurité du stationnement

Kahnawake, Quebec, Canada · On-site

$21/hr–$21/hr

Entry level

Playground is an internationally renowned gaming destination located a short 15-minute drive south of downtown Montreal, within the Mohawk territory of Kahnawake. We are currently expanding, unveiling new gaming floors, …

Skills: Security Patrolling, Customer Service, Incident Response, Conflict Resolution, De-escalation

Playground logoPlayground

Takeout Attendant/Préposé aux commandes à emporter

Kahnawake, Quebec, Canada · On-site

Entry level

Takeout Attendant About us: Playground is an internationally renowned gaming destination located a short 15-minute drive south of downtown Montreal, within the Mohawk territory of Kahnawake. We are currently expanding, u…

Skills: Customer Service, Order Processing, POS Systems, Communication Skills, Attention To Detail

Playground logoPlayground

Cocktail Server/Serveur de cocktails

Montreal, Quebec, Canada · On-site

Mid level

Cocktail Server/Serveur de cocktails About us: Playground is an internationally renowned gaming destination located a short 15-minute drive south of downtown Montreal, within the Mohawk territory of Kahnawake. We are cur…

Skills: Customer Service, Menu Knowledge, Payment Processing, Cash Handling, Multitasking

Playground logoPlayground

Bartender/Barman

Montreal, Quebec, Canada · On-site

Mid level

Gaming Bartender About us: Playground is an internationally renowned gaming destination located a short 15-minute drive south of downtown Montreal, within the Mohawk territory of Kahnawake. We are currently expanding, un…

Skills: Mixology, Customer Service, Payment Processing, Inventory Management, Cash Handling

Playground logoPlayground

Restaurant Hostess/Host - Hôtesse / Hôte

Montreal, Quebec, Canada · On-site

Mid level

Hostess About us: Playground is an internationally renowned gaming destination located a short 15-minute drive south of downtown Montreal, within the Mohawk territory of Kahnawake. We are currently expanding, unveiling n…

Skills: Bilingualism, Customer Service, Reservation Management, Communication, Interpersonal Skills

Playground logoPlayground

Busser/Aide-serveur(se)

Montreal, Quebec, Canada · On-site

Entry level

Gaming Busser About us: Playground is an internationally renowned gaming destination located a short 15-minute drive south of downtown Montreal, within the Mohawk territory of Kahnawake. We are currently expanding, unvei…

Skills: Bilingualism, Communication, Interpersonal skills, Multitasking, Customer service

Playground logoPlayground

Parking Lot Attendant / Préposé au stationnement

Kahnawake, Quebec, Canada · On-site

$18/hr–$18/hr

Entry level

Playground is an internationally renowned gaming destination located a short 15-minute drive south of downtown Montreal, within the Mohawk territory of Kahnawake. We are currently expanding, unveiling new gaming floors, …

Skills: Customer Service, Traffic Management, Organization, Professional Communication, Quick Thinking

Playground logoPlayground

Facilities Technician / Technicien d'installations

Kahnawake, Quebec, Canada · On-site

$23/hr–$23/hr

Mid level

About us: Playground is an internationally renowned gaming destination located a short 15-minute drive south of downtown Montreal, within the Mohawk territory of Kahnawake. We are currently expanding, unveiling new gamin…

Skills: HVAC Maintenance, Electrical Troubleshooting, Plumbing, Painting, Plastering

Playground logoPlayground

Checkpoint Operator/Opérateur de point de contrôle

Kahnawake, Quebec, Canada · On-site

Mid level

About us: Playground is an internationally renowned gaming destination located a short 15-minute drive south of downtown Montreal, within the Mohawk territory of Kahnawake. We are currently expanding, unveiling new gamin…

Skills: Access Control, Live Surveillance Monitoring, Credential Management, Emotional Intelligence, Situational Awareness

Playground logoPlayground

F&B Manager

Montreal, Quebec, Canada · On-site

Mid level

F&B Manager About us: Playground is an internationally renowned gaming destination located a short 15-minute drive south of downtown Montreal, within the Mohawk territory of Kahnawake. We are currently expanding, unveili…

Skills: Restaurant Management, Revenue Growth, Staff Coaching, Customer Service, POS Systems

Playground logo

Security Lead/Chef d'équipe – Sécurité

Playground

Kahnawake, Quebec, Canada • On-site

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Mid level

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  • Full-time
  • professional certificate
  • Paid time off, Ongoing paid training, Discounts on food, Free 24/7 access to a fully equipped gym, Opportunities for career advancement, Parking on site
  • Posted 2d ago
  • Apply by Sep 24
  • ~40 hrs/week

Responsibilities

Supervise daily security operations and frontline officers to ensure safety protocols and guest service standards are met. Handle escalated incidents, coordinate emergency responses, and collaborate with other departments to maintain a professional environment.

Requirements

Requires 3-5 years of security experience with 1-2 years in a supervisory role, preferably in hospitality or casinos. Must hold valid First Aid/CPR certifications and be physically capable of demanding tasks and patrolling.

Full job description

 

About us:

Playground is an internationally renowned gaming destination located a short 15-minute drive south of downtown Montreal, within the Mohawk territory of Kahnawake. We are currently expanding, unveiling new gaming floors, a luxurious hotel, and specialized dining options.

Position Overview:

As a Security Supervisor, you will act as a vital link between departmental leadership and frontline operations. You will be responsible for the direct supervision of Security Officers during assigned shifts, ensuring that all safety protocols are strictly followed and that our high standards for guest service are maintained. You will provide real-time guidance, handle escalated incidents, and ensure the seamless execution of daily security operations.

What we have to offer:

  • Competitive compensation ($25/hour)
  • Paid time off
  • Ongoing paid training
  • Discounts on food
  • Free 24/7 access to a fully equipped gym
  • Opportunities for career advancement
  • Parking on site
  • Company-wide events
  • Playground Cares volunteer opportunities
 

Responsibilities:

  • Supervise the daily activities of Security Officers, ensuring they are positioned effectively and performing their duties according to company policy.
  • Act as the primary point of contact for security-related issues during the shift, providing immediate direction and support to the team.
  • Monitor access control, floor activity, and surveillance to ensure the safety of team members, guests, and assets.Intervene in and de-escalate complex or problematic situations, including guest disturbances or intoxications.
  • Conduct on-the-job coaching and training for Security Officers to ensure compliance with protocols and service standards.
  • Write complete, accurate, detailed, and comprehensive incident reports.
  • Coordinate immediate responses to emergencies, alarms, or medical incidents, including the administration of First Aid or CPR if necessary.
  • Ensure all security equipment and technology are functional and being utilized correctly by the team.
  • Collaborate with other departments (Gaming, F&B, Surveillance) to resolve operational issues and maintain a professional environment.
 

Requirements:

  • Minimum of 3–5 years of experience in security operations, with at least 1–2 years in a lead or supervisory capacity, preferably in a casino or hospitality environment.
  • Strong knowledge of security principles, emergency response planning, and de-escalation techniques.
  • Must be physically fit and capable of performing demanding physical tasks, including standing for extended periods, patrolling large areas, lifting equipment, and intervening in physical de-escalation or emergency situations.
  • Valid Certificate in First Aid and CPR.
  • Excellent leadership skills with the ability to motivate and guide a diverse team in a fast-paced environment.
  • Exceptional communication skills in English; proficiency in French is considered a strong asset.
  • Demonstrated ability to remain calm, professional, and impartial under pressure or during crisis situations.
  • Strong analytical and problem-solving skills with a high attention to detail.
  • Proficiency in MS Office and a high level of literacy for professional report writing.
  • Flexibility to work various shifts, including nights, weekends, and holidays.
  • Must adhere to high ethical standards and maintain confidentiality at all times.
  • Must complete a 1-month training period as regular officer 
  • Must successfully complete a 1-month training period as a supervisor 
  • Must also successfully complete Level 1 de-escalation training within 2 months.
     

Join our team and become a vital part of an exceptional journey. Here, your unique talents and ambitions will flourish, finding the perfect environment to thrive. Apply today!

 

À propos de nous :

Playground est une destination de jeu internationalement reconnue située à seulement 15 minutes en voiture au sud du centre-ville de Montréal, sur le territoire mohawk de Kahnawake. Nous sommes actuellement en expansion, dévoilant de nouveaux espaces de jeu, un hôtel luxueux et des options de restauration spécialisées.

Aperçu du rôle : 

En tant que Superviseur de la sécurité, vous agirez comme un lien essentiel entre la direction du département et les opérations de première ligne. Vous serez responsable de la supervision directe des agents de sécurité pendant les quarts de travail assignés, en veillant à ce que tous les protocoles de sécurité soient strictement suivis et que nos normes élevées de service à la clientèle soient maintenues. Vous fournirez des conseils en temps réel, gérerez les incidents escaladés et assurerez l'exécution fluide des opérations de sécurité quotidiennes

Ce que nous offrons :

  • Rémunération concurrentielle (25$/heure)
  • Congés payés
  • Formation continue rémunérée
  • Rabais sur la nourriture
  • Accès gratuit 24/7 à une salle de sport entièrement équipée
  • Possibilités d’avancement
  • Stationnement sur place
  • Événements organisés par l’entreprise
  • Possibilités de bénévolat pour Playground Cares

Responsabilités :

  • Superviser les activités quotidiennes des agents de sécurité, en s'assurant qu'ils sont postés efficacement et qu'ils accomplissent leurs tâches conformément aux politiques de l'entreprise.
  • Agir à titre de premier point de contact pour les questions liées à la sécurité durant le quart de travail, en fournissant une orientation et un soutien immédiats à l'équipe.
  • Surveiller le contrôle des accès, l'activité sur le plancher et la vidéosurveillance afin d'assurer la sécurité des membres de l'équipe, des clients et des actifs.
  • Intervenir et désamorcer les situations complexes ou problématiques, y compris les perturbations causées par les clients ou les cas d'intoxication.
  • Assurer l'encadrement et la formation continue des agents de sécurité afin de garantir le respect des protocoles et des normes de service.
  • Rédiger des rapports d'incident complets, précis, détaillés et exhaustifs.
  • Coordonner les interventions immédiates en cas d'urgence, d'alarme ou d'incident médical, incluant l'administration des premiers soins ou de la RCR si nécessaire.
  • S'assurer que tout l'équipement et les technologies de sécurité sont fonctionnels et utilisés correctement par l'équipe.
  • Collaborer avec les autres départements (Jeux, Restauration, Surveillance) pour résoudre les problèmes opérationnels et maintenir un environnement professionnel.
 

Exigences :

  • Minimum de 3 à 5 ans d'expérience en opérations de sécurité, avec au moins 1 à 2 ans dans un rôle de premier responsable ou de superviseur, de préférence dans un environnement de casino ou d'hospitalité.
  • Solide connaissance des principes de sécurité, de la planification de l'intervention d'urgence et des techniques de désamorçage.
  • Doit être en excellente forme physique et capable d'accomplir des tâches physiques exigeantes, notamment rester debout pendant de longues périodes, patrouiller de vastes zones, soulever de l'équipement et intervenir lors de situations d'urgence ou de désamorçage physique.
  • Certificat valide en Premiers Soins et RCR.
  • Excellentes compétences en leadership avec la capacité de motiver et de guider une équipe diversifiée dans un environnement à rythme rapide.
  • Excellentes compétences en communication en anglais ; la maîtrise du français est considérée comme un atout important.
  • Capacité démontrée à rester calme, professionnel et impartial sous pression ou lors de situations de crise.
  • Fortes compétences en analyse et en résolution de problèmes avec une grande attention aux détails.
  • Maîtrise de MS Office et un niveau élevé de rédaction pour les rapports professionnels.
  • Flexibilité pour travailler divers quarts de travail, y compris les nuits, les fins de semaine et les jours fériés.
  • Doit adhérer à des normes éthiques élevées et maintenir la confidentialité en tout temps.
  • Doit compléter une période de formation d’un mois en tant qu’agent de sécurité.
  • Doit réussir une période de formation d’un mois à titre de superviseur.
  • Doit également réussir la formation en désamorçage de niveau 1 dans un délai de deux mois.

Joignez notre équipe et devenez un élément vital d’un parcours exceptionnel. Ici, vous serez dans l’environnement parfait pour l’épanouissement de vos talents uniques et ambitions. Postulez maintenant!

* L'utilisation du genre masculin inclut le féminin et n'est utilisée que pour faciliter la lecture.



 

Related keywords

Security OperationsCasino SecurityHospitalityDe-escalationFirst AidCPRAccess ControlSurveillanceIncident ReportsEmergency ResponseMS OfficeTeam SupervisionPhysical SecurityKahnawakeGuest Services

About Playground

LinkedInVisit site

For Players, By Players

Industry
Hospitality
Company size
1,001-5,000 employees
Founded
2010
Headquarters
Kahnawake, Quebec
LinkedIn followers
9,625

🏆 2024 Fans Choice: Best Poker Room – Global Poker Awards 🌎 Home of the Two Largest Bad Beat Jackpots in Poker History Playground is a world-class gaming and entertainment destination located in the Mohawk Territory of Kahnawake, just minutes from downtown Montreal. Since opening in 2010, we have built a reputation as the #1 poker destination in the world, hosting premier events such as the World Poker Tour (WPT) and the World Series of Poker Circuit (WSOP-C). Our award-winning poker room features 44 tables, offering daily cash games and tournaments, catering to both casual and high-stakes players. We don’t just break records—we set them. Playground is home to the two largest Bad Beat Jackpots in poker history, proving that life-changing moments happen here. Beyond poker, our state-of-the-art gaming floor boasts over 1,100 gaming machines, including electronic table games like Blackjack, Roulette, and Baccarat. Players enjoy near-daily promotions, complimentary drinks, and top-tier service in an electrifying atmosphere. Playground also delivers exceptional dining and lounge experiences: 🍽️ The Rail – A go-to for fresh, comforting meals. 🍣 Drunken Dragon – A premium sushi and Japanese dining experience. 🥩 etc. Steakhouse – Perfectly aged steaks in an upscale setting. From poker and gaming to dining and entertainment, Playground offers an unmatched experience for players and guests alike. Whether you're here for high-stakes action, world-class events, or an unforgettable night out, Playground is where it all happens. 🌎 Join us and experience why we’re the best in the game! 🔗 Visit our website to learn more.

Offices: 1500 QC-138, Kahnawake, Quebec J0L 1B0, CA

PersonalizationSocial MediaCommunitiesSoftwareGuidesInternetMobileSocial Network
View all jobs at Playground

About Playground

LinkedInVisit site

For Players, By Players

Industry
Hospitality
Company size
1,001-5,000 employees
Founded
2010
Headquarters
Kahnawake, Quebec
LinkedIn followers
9,625

🏆 2024 Fans Choice: Best Poker Room – Global Poker Awards 🌎 Home of the Two Largest Bad Beat Jackpots in Poker History Playground is a world-class gaming and entertainment destination located in the Mohawk Territory of Kahnawake, just minutes from downtown Montreal. Since opening in 2010, we have built a reputation as the #1 poker destination in the world, hosting premier events such as the World Poker Tour (WPT) and the World Series of Poker Circuit (WSOP-C). Our award-winning poker room features 44 tables, offering daily cash games and tournaments, catering to both casual and high-stakes players. We don’t just break records—we set them. Playground is home to the two largest Bad Beat Jackpots in poker history, proving that life-changing moments happen here. Beyond poker, our state-of-the-art gaming floor boasts over 1,100 gaming machines, including electronic table games like Blackjack, Roulette, and Baccarat. Players enjoy near-daily promotions, complimentary drinks, and top-tier service in an electrifying atmosphere. Playground also delivers exceptional dining and lounge experiences: 🍽️ The Rail – A go-to for fresh, comforting meals. 🍣 Drunken Dragon – A premium sushi and Japanese dining experience. 🥩 etc. Steakhouse – Perfectly aged steaks in an upscale setting. From poker and gaming to dining and entertainment, Playground offers an unmatched experience for players and guests alike. Whether you're here for high-stakes action, world-class events, or an unforgettable night out, Playground is where it all happens. 🌎 Join us and experience why we’re the best in the game! 🔗 Visit our website to learn more.

Offices: 1500 QC-138, Kahnawake, Quebec J0L 1B0, CA

PersonalizationSocial MediaCommunitiesSoftwareGuidesInternetMobileSocial Network
View all jobs at Playground

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