Kyiv, Ukraine · Remote OK
Ciklum is looking for a Support Engineer to join our team full-time in Ukraine. We are a custom product engineering company that supports both multinational organizations and scaling startups to solve their most complex …
Skills: Customer Service, Technical Troubleshooting, Communication Skills, Problem-solving, Time Management
Kyiv, Ukraine · Remote OK
Gen.Visa — візовий сервіс в екосистемі Genesis. Ми допомагаємо людям отримувати візи до США, Великобританії, Японії та ще 7 напрямків — без черг, паперового хаосу і зайвого стресу. Наш продукт — це не просто оформлення д…
Skills: Financial Reporting, Excel, Google Sheets, English B1+, CRM Management
Kyiv, Ukraine · Remote OK
Gen.Visa — візовий сервіс в екосистемі Genesis. Ми допомагаємо людям отримувати візи до США, Великобританії, Японії та ще 7 напрямків — без черг, паперового хаосу і зайвого стресу. Наш продукт — це не просто оформлення д…
Skills: Financial Reporting, Excel, Google Sheets, English B1+, CRM Management
Kyiv, Ukraine · On-site
Job Description Retail Vertical Customer Success Executive Job Summary Act as the face of the company and its digital solutions, driving customer ROI, value creation, and business growth through strategic insights and an…
Skills: CPG Industry Knowledge, Data Analytics, Category Management, Market Research, Microsoft Excel
Kyiv, Ukraine · Hybrid
У Райфі ми дбаємо, щоб ти міг зосередитися на головному — роботі, що має значення. Решту ми беремо на себе: стабільність, розвиток, підтримка та комфортні умови. Детальніше про наші переваги та умови даної вакансії — дал…
Skills: Cash operations, Currency exchange, Money transfers, Cash accounting, Customer service
Kyiv, Ukraine · Hybrid
У Райфі ми дбаємо, щоб ти міг зосередитися на головному — роботі, що має значення. Решту ми беремо на себе: стабільність, розвиток, підтримка та комфортні умови. Детальніше про наші переваги та умови даної вакансії — дал…
Skills: Cash Operations, Currency Exchange, Money Transfers, Customer Service, Cash Accounting
Kyiv, Ukraine · On-site
У Райфі ми дбаємо, щоб ти міг зосередитися на головному — роботі, що має значення. Решту ми беремо на себе: стабільність, розвиток, підтримка та комфортні умови. Детальніше про наші переваги та умови даної вакансії — дал…
Skills: Customer Service, Banking Product Sales, Account Management, Cash Operations, Documentation Management
Kyiv, Ukraine · Hybrid
About us 3Shape develops 3D scanners and software solutions that enable dental and hearing professionals to treat more people, more effectively. Our products are market leading innovative solutions that make a real diffe…
Skills: German Language, English Language, Technical Support, Customer Service, Problem Solving
Kyiv, Ukraine · Hybrid
About us 3Shape develops 3D scanners and software solutions that enable dental and hearing professionals to treat more people, more effectively. Our products are market leading innovative solutions that make a real diffe…
Skills: French Fluency, English Proficiency, Customer Relationship Management, Software Training, Remote Onboarding
Kyiv, Ukraine · On-site
Опис компанії Ми — найкраща команда ever! Данський бренд JYSK має понад 3000 магазинів у 52 країнах світу! В Україні відкрито 114 магазинів та ми не зупиняємося! Наразі у нашій команді вже більше 8000 активних та амбітни…
Skills: Customer Communication, Phone Support, Email Communication, Chat Support, Order Processing
Kyiv, Ukraine · Hybrid
У JTI ми цінуємо різноманітність, де кожен та кожна відчуває себе частиною команди. 46 000 працівників з усього світу постійно створюють свою унікальну історію успіху разом із нами. 83% працівників відчувають себе щаслив…
Skills: eCRM Strategy, Digital Media Campaigns, Loyalty Program Management, Customer Lifecycle Management, Project Management
Kyiv, Ukraine · On-site
AstraZeneca — міжнародна інноваційна біофармацевтична компанія, представлена у 100+ країнах. Наразі в ми пошуках IT-фахівця з досвідом підтримки Windows-користувачів і базовим системним адмініструванням. Ви відповідатиме…
Skills: Windows Support, System Administration, IT Helpdesk, TCP/IP, DNS
Kyiv, Ukraine · Remote OK
SupportYourApp — міжнародна Intelligent Support-as-a-Service компанія, що надає надійні послуги технічної та клієнтської підтримки, а також сервіси, пов’язані з покращенням клієнтського досвіду зростаючим компаніям вже п…
Skills: System Administration, Network Administration, Linux, Windows Server, Active Directory
Kyiv, Ukraine · Remote OK
SupportYourApp — міжнародна Intelligent Support-as-a-Service компанія, що надає надійні послуги технічної та клієнтської підтримки, а також сервіси, пов’язані з покращенням клієнтського досвіду зростаючим компаніям вже п…
Skills: System Administration, Network Administration, Linux, Windows Server, Active Directory
Kyiv, Ukraine · Remote OK
About Superhuman Grammarly is now part of Superhuman, the AI productivity platform on a mission to unlock the superhuman potential in everyone. The Superhuman suite of apps and agents brings AI wherever people work, inte…
Skills: Customer Service, Written English, Spoken English, Critical Thinking, Problem Solving
Kyiv, Ukraine · Remote Solely
$800/hr–$1k
WE ARE HIRING EXPERIENCED INTERPRETERS PER MINUTE!!! LANGUAGE: UKRAINIAN INTERPRETER Requirements: 90% English proficiency Steady wired internet connectionUSB Wired headsetWindows 10 or MacOSWHAT WE OFFER YOU:Fully remot…
Skills: Ukrainian Interpretation, English Proficiency, Medical Interpretation, Active Listening, Note-taking
Kyiv, Ukraine · Hybrid
Job Description Tieto Tech Consulting, is looking for a highly skilled and motivated Senior Messaging Engineer, a professional who will join a project within a Telecom Team for our respectful client BICS. Join the team o…
Skills: SMS, MMS, SMS Firewall, SS7, SIGTRAN
Kyiv, Ukraine · Hybrid
Job Description Tieto Tech Consulting, is looking for a highly skilled and motivated Senior Telco Engineer (Messaging), a professional who will join a project within a Telecom Team for our respectful client BICS. Join th…
Skills: SMS, MMS, SMS Firewall, SS7, SIGTRAN
Kyiv, Ukraine · Hybrid
Job Description Do you have a Telco background, passion for problem-solving, and want to join one of the largest tech companies in the Nordics? Then this is the role for you! Tieto Tech Consulting is looking for a Traine…
Skills: L1 Network Support, Fraud Detection, GSM Network Structure, Signalling Protocols, IP Networks
Kyiv, Ukraine · Hybrid
Job Description Do you have a Telco background, passion for problem-solving, and want to join one of the largest tech companies in the Nordics? Then this is the role for you! Tieto Tech Consulting is looking for a Junior…
Skills: L1 Network Support, Fraud Detection, GSM Network Structure, Signalling Protocols, IP Networks
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Serve as the first point of contact for customers to resolve technical issues and assist with platform navigation. Collaborate with product and engineering teams to communicate customer feedback and maintain support documentation.
Requires at least one year of customer support experience and proficiency in Microsoft Office. Candidates must possess strong communication skills and the ability to work Eastern Time hours.
Ciklum is looking for a Support Engineer to join our team full-time in Ukraine.
We are a custom product engineering company that supports both multinational organizations and scaling startups to solve their most complex business challenges. With a global team of over 4,000 highly skilled developers, consultants, analysts and product owners, we engineer technology that redefines industries and shapes the way people live.
As a Support Engineer, become a part of a cross-functional development team engineering experiences of tomorrow.
We are seeking a motivated and customer-focused Customer Experience Specialist to join our team. In this entry-level role, you will serve as the first point of contact for our customers, helping them navigate our platform, resolve issues, and maximize the value of our software. This is an excellent opportunity for someone who enjoys problem-solving and communicating with people.
Schedule:
Monday through Friday, 9:00 AM–6:00 PM Eastern Time (4:00 PM to 1:00 AM UA time). Applicants must be able to work and be available during these hours, regardless of their location.
At Ciklum, we are always exploring innovations, empowering each other to achieve more, and engineering solutions that matter. With us, you’ll work with cutting-edge technologies, contribute to impactful projects, and be part of a One Team culture that values collaboration and progress.
As one of Ukraine’s largest IT companies and a top employer recognized by Forbes, we’ve spent over 20 years delivering meaningful tech solutions. We proudly support diverse talent and military veterans, recognizing their unique skills and perspectives they bring to shaping the future.
Interested already? We would love to get to know you! Submit your application. We can’t wait to see you at Ciklum.
#LI-NO1
Experiences of Tomorrow, Engineered Together!
Ciklum is a global Experience Engineering firm that stands at the forefront of innovation, blending next-generation product engineering, exceptional customer experiences, and cutting-edge AI. The business revolutionizes the way people live by developing technologies that reimagine, reshape, and redefine the future. For over 20 years, Ciklum has been a trusted partner to global enterprises and digital disruptors, spearheading the creation of digital solutions that tackle complex corporate challenges while propelling businesses toward accelerated growth and success. Its global team of over 4,000 highly skilled engineers, experience design specialists and consultants joins forces to engineer technology that paves the way for the future of your business. Ciklum builds tailored digital solutions that leverage emerging technologies for such clients as Just Eat, Metro Markets, EFG International, Zurich Insurance and others. For more information about us visit www.ciklum.com
Offices: 21-33 Great Eastern Street, FORA - Shoreditch, London, England EC21 3EJ, GB · 12 Amosova St., Kyiv, 03680, UA · Fruebjergvej 3, København Ø, Capital Region 2100, DK · 200 Broadway, New York, 10038, US · 24 Raoul Wallenberg, Tel-Aviv, 69719, IL
There are currently 84 open customer service & support positions in Kyiv, Ukraine listed on Clera. New openings are added daily as companies post roles.
Companies currently hiring include Tieto, Raiffeisen Bank Ukraine, 3Shape, H&M Group, NIQ for Digital Commerce, among others. Browse the listings above to see every active employer.
Yes — 55 of the 84 open customer service & support positions offer remote or hybrid work (27 remote, 28 hybrid).
Each listing links directly to the employer's application page. Apply early — fresh listings get the most recruiter attention in the first two weeks.
