Doha, Qatar · On-site
Job Summary The Call Center Agent answers incoming calls from patients who want to book/change/cancel appointments, respond to inquiries, manage complaints, and provide general information. They will be a member of the p…
Skills: Phone Communication, Verbal Communication, Active Listening, Customer Focus, Multi-tasking
Marriott International Hotels, Inc.Doha, Qatar · On-site
POSITION SUMMARY Greet guests and determine the number in their party. Seat guests by finding a clean, available table; pulling out chairs; placing clean/current menu in front of guest, etc. Guide guests through the dini…
Skills: Guest Relations, Customer Service, Telephone Etiquette, Dining Room Management, Professional Communication
Marriott International Hotels, Inc.Doha, Qatar · On-site
POSITION SUMMARY Our jobs aren’t just about giving guests a clean room and a freshly made bed. Instead, we want to build an experience that is memorable and unique. Our Guest Environment Experts are skilled in a wide ran…
Skills: Housekeeping, Cleaning, Guest Relations, Time Management, Attention To Detail
Doha, Qatar · On-site
Your passion and energy will be infection as you welcome our guests and support them through their check in and check out procedure. Your natural down to earth manner will result in being able to manage guest expectation…
Skills: Customer Service, Communication Skills, Attention To Detail, Opera PMS, Arabic Language
Doha, Qatar · On-site
Exceptional Hospitality Starts with You Picture yourself brightening someone’s day. When you join our Hotels team, that’s exactly what you’ll do every time you come to work! As a Guest Service Agent- Telephone Operator, …
Skills: Telephone Operation, Guest Services, Hospitality Management, Communication Skills, Customer Experience
Doha, Qatar · On-site
Exceptional Hospitality Starts with You Picture yourself brightening someone’s day. When you join our Hotels team, that’s exactly what you’ll do every time you come to work! As a Guest Service Agent, you’re not just ensu…
Skills: Guest Service, Luggage Handling, Hospitality, Communication, Teamwork
Marriott International Hotels, Inc.Doha, Qatar · On-site
POSITION SUMMARY Our jobs aren’t just about giving guests a smooth check-in and check-out. Instead, we want to build and experience that is memorable and unique. Our Guest Experience Experts take the initiative to delive…
Skills: Guest Relations, Front Desk Operations, Customer Service, Luggage Handling, Reporting
Doha, Qatar · On-site
Passionate about football (soccer) AND about business? Stranger Soccer is expanding to key cities around the world. We are looking for a License Owner to open and operate the Stranger Soccer business in Doha. This is not…
Skills: Business Management, Customer Service, Entrepreneurship, Sales, Digital Marketing
Marriott International Hotels, Inc.Doha, Qatar · On-site
POSITION SUMMARY Our jobs aren’t just about putting food on the table that our guests will enjoy until they ask for their bill. Instead, we want to build an experience that is memorable and unique – with food and drinks …
Skills: Guest Service, Table Setting, Communication, Cleaning, Menu Management
Marriott International Hotels, Inc.Doha, Qatar · On-site
POSITION SUMMARY Ensure staff is working together as a team to ensure optimum service and that guest needs are met. Inspect grooming and attire of staff, and rectify any deficiencies. Complete opening and closing duties …
Skills: Staff Supervision, Banquets Management, Inventory Management, Guest Relations, Training and Coaching
Doha, Qatar · On-site
Company Description Raffles Hotels & Resorts The Birthplace of stories and legends since 1887, Raffles is a legendary brand, steeped in history and loved by generations past, present and future. Raffles, at distinguished…
Skills: Restaurant Management, Team Leadership, Guest Service, Inventory Control, Cost Management
Doha, Qatar · On-site
Exceptional Hospitality Starts with You Picture yourself brightening someone’s day. When you join our Hotels team, that’s exactly what you’ll do every time you come to work! As a Barista, you’re not just providing food a…
Skills: Food and Drink Service, Hospitality, Customer Experience, Teamwork, Leadership
Doha, Qatar · On-site
Exceptional Hospitality Starts with You Picture yourself brightening someone’s day. When you join our Hotels team, that’s exactly what you’ll do every time you come to work! As a Venue Manager, you’re not just managing d…
Skills: Hospitality, Leadership, Teamwork, Integrity, Accountability
Marriott International Hotels, Inc.Doha, Qatar · On-site
POSITION SUMMARY Our Spa Specialists play an important role in support of a number of vital Spa functions. At our hotels these associates work to build an experience that is memorable and unique – with Spa services on th…
Skills: Guest Relations, Appointment Scheduling, Payment Processing, Retail Sales, Reservation Software
Marriott International Hotels, Inc.Doha, Qatar · On-site
Rivaaj Restaurant Indian heritage cuisine is inspired by centuries of regional tradition. Timeless flavors are elevated with global spices in every dish. A Michelin-selected destination offering a refined journey through…
Skills: Restaurant Management, Staff Supervision, Customer Service, Sanitation Standards, Menu Planning
Marriott International Hotels, Inc.Doha, Qatar · On-site
POSITION SUMMARY Our jobs aren’t just about putting food on the table that our guests will enjoy until they ask for their bill. Instead, we want to build an experience that is memorable and unique – with food and drinks …
Skills: Guest Service, Food and Beverage Service, Table Setting, Communication, Cleaning
Marriott International Hotels, Inc.Doha, Qatar · On-site
POSITION SUMMARY Our jobs aren’t just about putting food on the table that our guests will enjoy until they ask for their bill. Instead, we want to build an experience that is memorable and unique – with food and drinks …
Skills: Guest Service, Table Setting, Communication, Luxury Service, Hospitality Management
Doha, Qatar · On-site
Qatar Airways are pleased to announce an incredibly exciting opportunity to join our team as a Spa Therapist who is responsible for providing an excellent and consistent level of service to the Guests of the Spa through …
Skills: Massage Therapy, Body Treatments, Facials, Manicure, Pedicure
Doha, Qatar · On-site
Job Location: Al Najada Doha Hotel By Tivoli Tivoli Hotels & Resorts is a collection of luxury hotels and resorts set in idyllic beaches and cosmopolitan locations, from iconic destinations in Europe to the Middle East, …
Skills: Leadership, Team Management, Communication, Interpersonal Abilities, Problem-Solving
Marriott International Hotels, Inc.Doha, Qatar · On-site
Build upon your classroom studies through our Hotel Internship Program opportunities. You will learn first-hand about a hotel's operations. Our Hotel Internship Program allows you to truly experience the industry from th…
Skills: Hotel Operations, Food and Beverage Service, Hotel Management, Customer Service
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The agent manages incoming patient calls for appointment scheduling, inquiries, and complaint resolution. They are also responsible for following up with patients and recommending appropriate doctor services to meet patient needs.
Candidates should have 1-2 years of experience and a diploma or certificate in a related field. Proficiency in SAP/ERP functional skills and strong communication abilities are required.
The Call Center Agent answers incoming calls from patients who want to book/change/cancel appointments, respond to inquiries, manage complaints, and provide general information. They will be a member of the primary contact team for patients interested in the services we offer and will be responsible for assisting them over the phone. They will also remind/ follow-up with the patients about their appointments.
This role also to make sales or recommendations for doctor services that may better suit patient’s needs. Take part in training and other learning opportunities to expand knowledge of company and position.
Maintain a positive, empathetic, and professional attitude toward patients on the phone always.
Answer phones from patients professionally and respond promptly to patient inquiries and complaints.
Handle and resolve patient complaints.
Follow up and reminder the patients.
Research required information using available resources.
Provide patients with the SAC’s services information.
Identify, escalate priority issues and report to Marketing & Business Development Manager.
Route inbound calls to the appropriate resources.
Communicate and coordinate with colleagues, as necessary.
Other duties as assigned.
1-2 years
Power International Holding (PIH) is a diversified business conglomerate with global reach, structured into six core groups: Energy, Concessions & Construction Industries & Services Telecommunication & Technology Agriculture & Food Industries Real Estate Lifestyle: Hospitality, Entertainment & Catering Our commitment to sustainable growth is reinforced by a structured approach to resource allocation and centralized functional support, enabling agility and continuous development across sectors. Each group operates with focused specialization while contributing to PIH’s overarching strategy of delivering long-term value. Through a culture of excellence and collaboration, PIH harnesses the collective strength of its leadership teams, ensuring that each business flourishes while advancing economies and communities. This synergistic model allows PIH to maintain its distinctiveness as a group while driving sustained impact on both a local and global scale.
Offices: COM 39, Lusail, Doha 24590, QA
There are currently 502 open customer service & support positions in Doha, Qatar listed on Clera. New openings are added daily as companies post roles.
Companies currently hiring include Marriott International Hotels, Inc., Hilton, Minor Hotels, Accor, Qatar Airways, among others. Browse the listings above to see every active employer.
Yes — 4 of the 502 open customer service & support positions offer remote or hybrid work (0 remote, 4 hybrid).
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