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Customer Service & Support Jobs in Desaru, Malaysia (Now Hiring) — 5 open

Minor Hotels logoMinor Hotels

Reservations Agent

Desaru, Johor, Malaysia · On-site

Entry level

Job Location: Anantara Desaru Coast Resort & Villas Anantara Hotels & Resorts is a global luxury hotel and resort brand rooted in Thai culture, with an intrinsic sense of authentic hospitality. Inspired by the Sanskrit w…

Skills: Reservations Management, Inventory Management, Revenue Maximization, Guest Relations, SOP Adherence

Minor Hotels logoMinor Hotels

Bartender

Desaru, Johor, Malaysia · On-site

Mid level

Job Location: Anantara Desaru Coast Resort & Villas Overview Minor Hotels is an international hotel owner, operator and investor, currently with a diverse portfolio of over 530 properties designed intelligently to appeal…

Skills: Mixology, Beverage Development, Guest Service, Bar Setup, Order Processing

Minor Hotels logoMinor Hotels

Resort Manager

Desaru, Johor, Malaysia · On-site

Senior+

Job Location: Anantara Desaru Coast Resort & Villas Overview Minor Hotels is an international hotel owner, operator and investor, currently with a diverse portfolio of over 530 properties designed intelligently to appeal…

Skills: Operational Leadership, Strategic Planning, Budget Management, Team Mentoring, Public Relations

Marriott International Hotels, Inc. logoMarriott International Hotels, Inc.

Front Desk Agent

Desaru, Johor, Malaysia · On-site

Entry level

POSITION SUMMARY Process all guest check-ins by confirming reservations, assigning room, and issuing and activating room key. Process all payment types such as room charges, cash, checks, debit, or credit. Process all ch…

Skills: Guest Relations, Payment Processing, Reservation Management, Communication Skills, Cash Handling

Minor Hotels logoMinor Hotels

Resort Manager

Desaru, Johor, Malaysia · On-site

Senior+

Job Location: Anantara Desaru Coast Resort & Villas Overview Minor Hotels is an international hotel owner, operator and investor, currently with a diverse portfolio of over 530 properties designed intelligently to appeal…

Skills: Operational Leadership, Strategic Planning, Budget Management, Team Mentoring, Public Relations

Minor Hotels logo

Reservations Agent

Minor Hotels

Desaru, Johor, Malaysia • On-site

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Entry level

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  • Full-time
  • Posted 3d ago
  • ~40 hrs/week

Responsibilities

Support the Reservations Manager in driving team performance and ensuring strict adherence to standard operating procedures. Manage inventory, including allotments and rate codes, while monitoring daily arrivals to ensure guest requests are fulfilled.

Requirements

The candidate should possess a passion for heartfelt hospitality and generosity. They must be able to maintain high accuracy in guest reservations to maximize revenue and guest satisfaction.

Full job description

Job Location:

Anantara Desaru Coast Resort & Villas

Anantara Hotels & Resorts is a global luxury hotel and resort brand rooted in Thai culture, with an intrinsic sense of authentic hospitality. Inspired by the Sanskrit word meaning ‘without end’, our spirit embodies freedom, movement, and harmony. We believe every journey should leave a lasting impression — for our guests and for our people.


Founded in 2001 in Thailand, we have since expanded across the world, welcoming guests in some of the world’s most captivating locales — from pristine beaches and private islands to ancient sites and vibrant metropolises. If you are driven by a passion for generosity, warmth and heartfelt hospitality, Anantara offers a career without limits.


As Reservations Agent, you will directly support the Reservations Manager in driving the performance of the reservations team on property. You will ensure that all SOP's are being adhered to. You will further assist in maintaining and improving reservations operations to ensure a high degree of accuracy in guest reservations, maximising revenue opportunities and satisfaction of guests and team members.

You will ensure monitoring of daily arrivals for all guest requests to be carried out and communicated to. You will be working on inventory management, including allotments, groups blocks and rate codes in all applicable systems.

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Related keywords

HospitalityLuxury HotelReservations AgentInventory ManagementRevenue ManagementGuest SatisfactionSOPAnantaraMinor InternationalHotel Operations

About Minor Hotels

LinkedInVisit site
Industry
Hospitality
Company size
10,001+ employees
Headquarters
Bangkok, Klongtoey
LinkedIn followers
342,987

Minor Hotels is a global hospitality leader with over 560 hotels and resorts across six continents, a diverse portfolio of F&B businesses and a selection of luxury transportation services. With over four decades of experience, we build stronger brands, foster lasting partnerships, and drive business success by staying focused on what matters most to our guests, team members and partners. Our diverse hotel brands - from the luxury of Anantara and Tivoli to the vibrant style of Avani and nhow - bring our guests to the most desirable hotel and resort destinations around the world. We also own a collection of related hospitality businesses, including luxury residences, private jets, restaurants and bars, spa and wellness, and river cruises and rail journeys. #MinorHotels

Offices: 88 The PARQ Building, 12th Fl. Ratchadaphisek Road, Bangkok, Klongtoey 10110, TH

Hospitality
View all jobs at Minor Hotels

Frequently asked questions

How many Customer Service & Support jobs are open in Desaru, Malaysia right now?

There are currently 5 open customer service & support positions in Desaru, Malaysia listed on Clera. New openings are added daily as companies post roles.

Which companies are hiring for Customer Service & Support roles in Desaru, Malaysia?

Companies currently hiring include Minor Hotels, Marriott International Hotels, Inc., among others. Browse the listings above to see every active employer.

How do I apply for Customer Service & Support jobs in Desaru, Malaysia?

Each listing links directly to the employer's application page. Apply early — fresh listings get the most recruiter attention in the first two weeks.

Customer Service & Support jobs in other cities

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