Marriott International Hotels, Inc.Desaru, Johor, Malaysia · On-site
POSITION SUMMARY Ensure staff is working together as a team. Inspect grooming and attire of staff and rectify any deficiencies. Communicate with guests, other employees, or departments to ensure guest needs are met. Resp…
Skills: Team Leadership, Banquet Operations, Staff Supervision, Guest Relations, Event Coordination
Marriott International Hotels, Inc.Desaru, Johor, Malaysia · On-site
POSITION SUMMARY Provide massage services to guests using props and/or products. Provide body treatments to guests using body scrubs, wraps, and/or hydrotherapy. Assess guest needs and inquire about contraindications (e.…
Skills: Massage therapy, Body treatments, Hydrotherapy, Customer service, Retail sales
Marriott International Hotels, Inc.Desaru, Johor, Malaysia · On-site
POSITION SUMMARY Personally contribute to the youth program’s team goal of providing fun, educational and caring services to the children of members and guests, in a warm and welcoming environment. Build rapport with and…
Skills: Childcare, Customer Service, Communication, First Aid, CPR
Marriott International Hotels, Inc.Desaru, Johor, Malaysia · On-site
POSITION SUMMARY Process all reservation requests, changes, and cancellations received by phone, fax, or mail. Identify guest reservation needs and determine appropriate room type. Verify availability of room type and ra…
Skills: Reservation Management, Customer Service, Sales Techniques, Data Entry, Communication Skills
Desaru, Johor, Malaysia · On-site
Job Location: Anantara Desaru Coast Resort & Villas Anantara Hotels & Resorts is a global luxury hotel and resort brand rooted in Thai culture, with an intrinsic sense of authentic hospitality. Inspired by the Sanskrit w…
Skills: Staff Training, Inventory Management, Quality Control, Health & Safety Compliance, Team Leadership
Marriott International Hotels, Inc.Desaru, Johor, Malaysia · On-site
POSITION SUMMARY Answer, record, and process all guest requests, questions, or concerns via telephone, email, chat, and mobile communication devices. Operate telephone switchboard, process guest requests for wake-up call…
Skills: Telephone Etiquette, Guest Relations, Switchboard Operation, Conflict Resolution, Point Of Sale Systems
Marriott International Hotels, Inc.Desaru, Johor, Malaysia · On-site
POSITION SUMMARY Serve food courses and alcoholic beverages to guests. Set tables according to type of event and service standards. Answer questions on menu selections. Communicate with the kitchen regarding menu questio…
Skills: Food Service, Beverage Service, Customer Service, MICROS System, Table Setting
Desaru, Johor, Malaysia · On-site
Job Location: Anantara Desaru Coast Resort & Villas Overview Minor Hotels is an international hotel owner, operator and investor, currently with a diverse portfolio of over 530 properties designed intelligently to appeal…
Skills: Mixology, Beverage Development, Guest Service, Bar Setup, Order Processing
Marriott International Hotels, Inc.
Desaru, Johor, Malaysia • On-site
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The Event Executive is responsible for overseeing banquet staff, ensuring high-quality event execution, and maintaining company standards for guest service and room setup. They also assist management with administrative tasks such as scheduling, training, and performance counseling.
Candidates must have at least one year of related work experience and one year of supervisory experience. A high school diploma or G.E.D. equivalent is required, along with the physical ability to lift up to 75 pounds and work in a fast-paced hospitality environment.
Ensure staff is working together as a team. Inspect grooming and attire of staff and rectify any deficiencies. Communicate with guests, other employees, or departments to ensure guest needs are met. Respond to and try to fulfill any special banquet event arrangements. Set up banquet area/room, ensuring cleanliness and proper set up of furniture/equipment. Inspect and maintain table set-ups for cleanliness, neatness and agreement with group requirements and company standards, and resolve any problems. Document pertinent information in appropriate department logbook.
Assist management in hiring, training, scheduling, evaluating, counseling, disciplining, and motivating and coaching employees. Develop and maintain positive working relationships with others, and support team to reach common goals. Follow all company and safety and security policies and procedures; report accidents, injuries, and unsafe work conditions to manager; and complete safety training and certifications. Ensure uniform and personal appearance are clean and professional, maintain confidentiality of proprietary information, and protect company assets. Welcome and acknowledge all guests according to company standards, anticipate and address guests’ service needs, assist individuals with disabilities, and thank guests with genuine appreciation. Speak with others using clear and professional language, and answer telephones using appropriate etiquette. Ensure adherence to quality expectations and standards. Read and visually verify information in a variety of formats (e.g., small print). Stand, sit, or walk for an extended period of time or for an entire work shift. Move, lift, carry, push, pull, and place objects weighing less than or equal to 50 pounds without assistance and objects weighing in excess of 75 pounds with assistance. Grasp, turn, and manipulate objects of varying size and weight, requiring fine motor skills and hand-eye coordination. Move over sloping, uneven, or slippery surfaces as well as up and down stairs and/or service ramps. Reach overhead and below the knees, including bending, twisting, pulling, and stooping. Perform other reasonable job duties as requested.
Education: High school diploma or G.E.D. equivalent.
Related Work Experience: At least 1 year of related work experience.
Supervisory Experience: At least 1 year of supervisory experience.
License or Certification: None
At Marriott International, we are dedicated to being an equal opportunity employer, welcoming all and providing access to opportunity. We actively foster an environment where the unique backgrounds of our associates are valued and celebrated. Our greatest strength lies in the rich blend of culture, talent, and experiences of our associates. We are committed to non-discrimination on any protected basis, including disability, veteran status, or other basis protected by applicable law.
Marriott International Hotels, Inc. is a hospitality company based out of 10400 FERNWOOD RD, Bethesda, Maryland, United States.
Offices: 10400 FERNWOOD RD, Bethesda, Maryland 20817, US
There are currently 8 open customer service & support positions in Desaru, Malaysia listed on Clera. New openings are added daily as companies post roles.
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