Cambridge, Ontario, Canada · On-site
$49k–$69k/yr
289 HWY 401 EASTBOUND, CAMBRIDGE, N2G 3H5 ONroute Brand Manager ONroute is a Canadian company that provides a clean, safe & friendly environment at our 23 travel centres along the busy 401 and 400 highways in Ontario. We…
Skills: Operations Management, Team Leadership, Inventory Management, Staff Training, Customer Service
Cambridge, Ontario, Canada · On-site
$20/hr–$22/hr
Position: Preventative Maintenance Technician Level 1 Location: Cambridge, ON Type: Full-Time, Permanent Pay: $20.00 - $22.00 hourly, depending on experience At Battlefield Equipment Rentals, we don’t just rent out…
Skills: Preventative maintenance, Mechanical repair, Equipment inspection, Oil changes, Filter replacement
Cambridge, Ontario, Canada · On-site
$22/hr–$24/hr
Position: Small Engines Technician Location: Cambridge, ON Type: Full-Time, Permanent Pay: $22.00-24.00 hourly, depending on experience At Battlefield Equipment Rentals, we don’t just rent out top-tier construction…
Skills: Small engine repair, Troubleshooting, Preventative maintenance, Hydraulic system knowledge, Customer service
Cambridge, Ontario, Canada · On-site
We want to ELECTRIFY your work experience! Cormorant delivers integrated power infrastructure solutions for utilities, industrial/mining, renewable energy, and data centre customers—from engineering and constructio…
Skills: Project coordination, Contract administration, Service administration, Job costing, Progress invoicing
Cambridge, Ontario, Canada · On-site
$17/hr–$22/hr
TJX Canada At TJX Canada, every day brings new opportunities for growth, exploration, and achievement. You’ll be part of our vibrant team that embraces diversity, fosters collaboration, and prioritizes your development. …
Skills: Customer service, Cashiering, Communication, Teamwork, Adaptability
Cambridge, Ontario, Canada · On-site
$56k–$60k/yr
Overview Join a hospital where everyone makes a difference! Cambridge Memorial Hospital (CMH) is a thriving community hospital that proudly provides acute care services including: Emergency, Surgery, Medicine, Women’s an…
Skills: Health Office Administration, Patient Registration, Appointment Scheduling, Meditech, Microsoft Office Suite
Cambridge, Ontario, Canada · On-site
Company Description At Freedom, we’re proud to be leaders in a movement that brings affordable wireless services to Canadians – we’re always on the lookout for go-getters that are committed to disrupt the status quo. Doe…
Skills: Customer service, Sales, Communication, Product demonstration, Device support
Cambridge, Ontario, Canada · Hybrid
POSITION PROFILE: The Marketing Administrator is responsible for supporting and executing digital marketing initiatives, social media strategy, and sales enablement efforts across the organization. The Marketing Administ…
Skills: Digital marketing, Social media strategy, Content creation, Sales enablement, Meta Ads Manager
Cambridge, Ontario, Canada · On-site
$17/hr–$18/hr
Join the True North Cannabis Team! This dynamic role supports both Nicotine Vape and cannabis retail operations, while also fulfilling responsibilities during keyholder shifts. The ideal candidate brings energy, integrit…
Skills: Customer Service, Sales, Product Knowledge, Upselling, Cross-selling
Cambridge, Ontario, Canada · On-site
Established in 1973, Roots is a proudly Canadian lifestyle brand that celebrates authenticity, quality, and community. Inspired by the great outdoors, we create timeless, sustainable apparel and leather goods designed fo…
Skills: Retail Leadership, POS Management, Customer Service, Banking Procedures, Problem Solving
Cambridge, Ontario, Canada · On-site
Established in 1973, Roots is a proudly Canadian lifestyle brand that celebrates authenticity, quality, and community. Inspired by the great outdoors, we create timeless, sustainable apparel and leather goods designed fo…
Skills: Customer Service, Retail Sales, Relationship Building, Cash Handling, Merchandise Presentation
Cambridge, Ontario, Canada · On-site
289 HWY 401 EASTBOUND, CAMBRIDGE, N2G 3H5 Working at ONroute means that you will have the opportunity to earn and learn, flexibility, and a safe and inclusive work environment. You have the chance to work in our busy and…
Skills: Customer Service, Cash Handling, Order Processing, Food Preparation, Drink Preparation
Cambridge, Ontario, Canada · On-site
Enercare Inc. is one of Canada’s largest home and commercial services companies servicing over one million customers across Ontario, Manitoba, Saskatchewan, Alberta, British Columbia, Quebec and New Brunswick. Ener…
Skills: HVAC Installation, Gas Fitting, Air Conditioning, Customer Service, Mechanical Aptitude
Cambridge, Ontario, Canada · On-site
$26/hr–$28/hr
Overview Join a hospital where everyone makes a difference! Cambridge Memorial Hospital (CMH) is a thriving community hospital that proudly provides acute care services including: Emergency, Surgery, Medicine, Women’s an…
Skills: Patient Registration, Medical Scheduling, Meditech, Cerner, Oceans
Cambridge, Ontario, Canada · On-site
$80k–$90k/yr
Bell Sales & Marketing Representative Competitive Base Salary + Car Allowance + Unlimited Commission Earn $90,000+ per year , Top performers consistently achieve six-figure incomes. Do you enjoy meeting new people, takin…
Skills: Sales, Marketing, Customer Service, Communication, Goal Orientation
Cambridge, Ontario, Canada · On-site
289 HWY 401 EASTBOUND, CAMBRIDGE, N2G 3H5 Working at ONroute means that you will have the opportunity to earn and learn, flexibility, and a safe and inclusive work environment. You have the chance to work in our busy and…
Skills: Customer Service, Cash Handling, Food Preparation, Order Processing, Payment Processing
Cambridge, Ontario, Canada · On-site
Join us and inspire with every cup! At Starbucks, it’s all about connection. People are at the heart of who we are, especially the people that are a part of our store team. We connect with each other, our customers and o…
Skills: Customer Service, Cash Handling, Teamwork, Communication Skills, Beverage Preparation
Cambridge, Ontario, Canada · On-site
Some of what you will do As a Wireless Sales Consultant, you are a champion of the customer experience in the wireless department. You enable our work, learn, and grow culture for our customers and associates. Passionate…
Skills: Wireless Sales, Customer Service, Selling Ability, Coaching, Communication
Cambridge, Ontario, Canada · On-site
Some of what you will do Deliver exceptional customer service and enhance customer engagement and satisfaction.Drive sales in the furniture, technology and supplies areas of the store.Set and achieve sales and margin goa…
Skills: Customer Service, Sales, Communication, Point of Sale (POS), Conflict De-escalation
Cambridge, Ontario, Canada · On-site
Some of what you will do Deliver exceptional customer service and proactively identify opportunities to enhance customer engagement and satisfaction.Contribute to the success of the print and customer service areas of th…
Skills: Customer Service, Print Production, POS Systems, Sales, Inventory Control
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The Brand Manager is responsible for overseeing day-to-day operations, including inventory management, staff scheduling, and ensuring brand standards are met. They also act as the Manager-in-Charge to ensure high-quality customer service and compliance with all safety and operational policies.
Candidates must have 3-5 years of experience in a supervisory or management role within the food and beverage or retail industry. Proficiency in POS systems and Microsoft Office is required, along with the ability to lead, train, and develop a team.
289 HWY 401 EASTBOUND, CAMBRIDGE, N2G 3H5
ONroute Brand Manager
ONroute is a Canadian company that provides a clean, safe & friendly environment at our 23 travel centres along the busy 401 and 400 highways in Ontario. We are open 24/7/365 to proudly serve over 40 million customers each year who stop in to our plazas for our quick service food brands and convenience needs.
Using a focused tactical approach, the ONroute Brand Manager is accountable and responsible for effectively managing the day-to-day operations of their assigned brand(s). Reporting to the General Manager (or Associate General Manager), you will collaborate with the plaza team to deliver overall results and objectives. You will oversee the brand’s hourly team and ensure each shift delivers ONroute’s financial goals, franchise brand standards and customer service excellence.
As a Brand Manager, your accountabilities and core responsibilities include:
Inventory and Ordering Accountability: You are accountable for the inventory levels at your assigned brand(s), and for delivering budgeted food cost targets including waste, par builds and variances, while being responsible for setting up and maintaining accurate data in the inventory management system. You are responsible to ensure orders are placed, received, stored, and reconciled on time. All financial targets and goals will be provided to you by your General Manager. You are responsible for training, coaching, and managing food cost on the floor daily with your team, including posting pro-active action plans, production build charts that are current and followed and waste is entered and reviewed daily for accuracy.
Brand, Audit & Customer Service Accountability: You are accountable to role model and ensure all team, Crew Members and Shift Supervisors, are trained to deliver results that meets or exceeds all brand, audit and customer service standards including but not limited to, franchise audits, MTO Audits, Mystery Shop, Health Department, MOL, Employment Standards Act Ontario, EcoSure. You are responsible for completing self-audits and assessments completed at required intervals (i.e., daily, weekly) using the tools provided by the brands and ONroute; and subsequently developing action plans to immediately address and correct opportunities. You are responsible to achieve the highest quality of customer service at all times and you will work alongside your team in the brand at peak times to monitor customer interaction and provide coaching and adjustments as required.
Team and Health & Safety Accountability: You are accountable for hiring, training, coaching and developing your team of Crew Members and Shift Supervisors. This includes communicating clear performance expectations and providing feedback, coaching and training to ensure expectations are met. You recognize positive performance on a regular basis. You are accountable for all scheduling and the achievement of labour targets for your assigned brand(s), while meeting the needs of the business to ensure proper coverage and customer service at all times. This includes posting of schedules three weeks out at all times.
In order to provide a safe environment for our teams and customers, you are responsible to ensure all day-to-day Health & Safety processes and procedures are followed, with training at or above 90% (in the ONroute Health & Safety Portal) and ensuring each shift has the required trained Shift Supervisor/ Crew Member representation in areas such as First Aid, ServSafe, Joint Health & Safety Committee, to meet all requirements for auditing purposes. You are also accountable for the effective communication and enforcement of the employee code of conduct, all employee relations, asset management and all other ONroute policies and procedures. You hold your employee team accountable to follow all of ONroute procedures and policies.
Manager-in-Charge Accountability: Where the General Manager or Associate General Manager is not present in the plaza, you will be responsible and accountable as the Manager-In-Charge ensuring the overall needs of the total plaza are your first priority. This includes but is not limited to working collaboratively across all brands, ensuring the delivery of the highest customer service levels, effectively managing all day-to-day plaza activities and ensuring compliance with all ONroute and governmental standards, regulations, and policies.
Minimum Qualifications, Knowledge, and Competencies:
New Position: No
Backfill Position: Yes
Minimum Salary: $49,300
Maximum Salary Range: $69,000
Salary Range Disclaimer
The base salary range represents the low and high ends of the ONroute salary range for this position. Actual salaries will vary depending on factors including but not limited to job duties, experience, and performance. The range(s) listed are just one component of ONroute’s total compensation package for employees. Other rewards may include bonuses, benefits, and Paid Time Off
Please note that employer-sponsored LMIA support is not available for this position.
ONroute is committed to providing accessible hiring and employment practices that comply with the Accessibility for Ontarians with Disabilities Act (the "AODA") and the Human Rights Code of Ontario. If you require accommodation for disability during any stage of the recruitment process, please indicate this in your cover letter or on the electronic application form.
ONroute is an equal opportunity employer that is committed to having a diverse, equitable, and inclusive workplace for all. We value team members with diverse backgrounds and experiences, as we believe it makes our company a better place to work and for our customers to experience. We welcome all applicants and offer reasonable accommodations for people with disabilities upon request throughout the hiring process.
ONroute is recognized under the Temporary Foreign Worker Program’s Recognized Employer Pilot (REP)
Ontario’s Highway Service Centres | We’re ON It! | Follow us on social @visitonroute
ONroute is a Canadian operated company that provides a clean, safe & friendly environment at our rest stops along the 400 and 401 highway series in Ontario. We proudly serve over 40 million customers per year in our 23 locations, open 24 hours a day, 365 days a year. ONroute proudly partners with highly recognized brands in the quick service food industry to offer our customers variety and choice as they travel along the highway to their destination. Whether it be individual families, commuters, or fleet & tour operators, we are here to help our travellers along their journey.
Offices: Mississauga, Ontario L4V 1R9, CA · 6400 Hwy 400 Southbound, Innisfil, Ontario L9S 3R7, CA · Cambridge, Ontario N3C2V6, CA · King City, Ontario L7B1A8, CA · Woodstock, Ontario N4S7W8, CA
There are currently 231 open customer service & support positions in Cambridge, Canada listed on Clera. New openings are added daily as companies post roles.
Companies currently hiring include Global Elite Consultants, Farm Boy Inc., Loblaw Companies Limited, Crunch Fitness Canada, ONroute, among others. Browse the listings above to see every active employer.
Yes — 44 of the 231 open customer service & support positions offer remote or hybrid work (41 remote, 3 hybrid).
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