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Full-time
Flexible Work Arrangements, Inclusive Team Environment, Continuous Learning Opportunities
Posted 29d ago
Apply by Aug 4
~40 hrs/week
Responsibilities
The role involves managing and resolving production support tickets while maintaining a knowledge base in SNOW and Azure DevOps. Additionally, the engineer will contribute to application development, modernization, and project-based enhancement tasks.
Requirements
Candidates must have over 7 years of experience in application support and troubleshooting within enterprise environments. Proficiency in Java technologies is required, with Angular and AI-assisted development experience being a plus.
Full job description
YASH Technologies is a leading technology integrator specializing in helping clients reimagine operating models, enhance competitiveness, optimize costs, foster exceptional stakeholder experiences, and drive business transformation.
At YASH, we’re a cluster of the brightest stars working with cutting-edge technologies. Our purpose is anchored in a single truth – bringing real positive changes in an increasingly virtual world and it drives us beyond generational gaps and disruptions of the future.
We are looking forward to hire Java Professionals in the following areas :
Java Developer and Support Exp : 7+ Years
Overview
We are seeking a skilled Application Support & Development Engineer to provide ongoing support and contribute to development initiatives. The role involves handling production support tickets, collaborating on incident resolution, and contributing to project-based development work when not engaged in support activities.
Key Responsibilities
Application Support
Manage and resolve tickets (primarily P3 and P4 priority) for 2025–2026.
Handle non-urgent support requests received via
Phone
Email
Microsoft Teams
Azure DevOps
Log and document all support activities in SNOW and Azure DevOps to maintain a knowledge base for future reference.
Participate in incident management and ensure timely resolution.
Provide extended support beyond standard hours when working on active incidents.
Development & Project Work
Contribute to application development and enhancement tasks when not assigned to support tickets.
Assist in migration, modernization, or project-based work as needed.
Collaborate with cross-functional teams to deliver project milestones efficiently.
Work Schedule
Support Window: 8x5 model (8 hours/day, 5 days/week)
Primary Working Hours: 7:00 AM – 3:00 PM CST
Flexibility required to extend hours during active incidents or critical support situations.
Required Skills & Qualifications
Experience in application support and troubleshooting in enterprise environments.
Familiarity with ticketing systems (SNOW and Azure DevOps preferred).
Strong documentation and communication skills.
Ability to manage multiple support channels simultaneously.
Strong development experience in Java technologies and Angular is a plus.
Ability to balance support responsibilities with development work.
Exposure to AI-assisted development or migration projects is an advantage.
At YASH, you are empowered to create a career that will take you to where you want to go while working in an inclusive team environment. We leverage career-oriented skilling models and optimize our collective intelligence aided with technology for continuous learning, unlearning, and relearning at a rapid pace and scale.
Our Hyperlearning workplace is grounded upon four principles
Flexible work arrangements, Free spirit, and emotional positivity
Agile self-determination, trust, transparency, and open collaboration
All Support needed for the realization of business goals,
Stable employment with a great atmosphere and ethical corporate culture
Transform your business, go #digital with #automation.
#YASHTechnologies
Industry
IT Services and IT Consulting
Company size
5,001-10,000 employees
Founded
1996
Headquarters
East Moline, IL
LinkedIn followers
799,580
YASH Technologies is a consulting-led transformation partner with a proven track record of helping customers address their current and prospective digital transformation challenges. Recognized as "Large enough to transform and small enough to care," our customer-centricity and robust value systems have helped us earn the trust of our clients globally and enabled us to be the "Digital Partner of choice" of 75+ global F500 companies. We combine battle-tested consulting, technology, advisory, and outsourcing services capabilities "Glocally" with a consultative & value-centric approach to enable clients to achieve unprecedented performance and revenue growth at optimized costs. We are incredibly passionate about our mission - driving customer success, engaging with our associates, and giving back to the communities in which we live. We have fostered an environment that empowers associates and allows them to actualize themselves while enabling them to deliver exceptional experiences to our customers and partners.
We deeply treasure the trust evolve as an organization to bring our business, industry, and technology experience to develop and optimize innovative business-driven technology solutions for our customers. Regarding our vision, mission and values, YASH is focused on building long-term relationships and working with clients as an extended team. As such, YASH has created a culture where people feel empowered to make a difference; where every YASHian is passionate about innovation and collaboration; and where we take care of each other, our clients, our partners, and our communities just because it is the right thing to do.
Offices: 605, 17th Avenue, East Moline, IL 61244, US · US Development Center, 841 Avenue of the Cities, East Moline, IL 61244, US · Development Center, India, Raheja Plaza, Unit No. 701/A L.B.S.Road Ghatkopar - West, Mumbai, MH 400086, IN · 150 Presidential Way, Suite 230, Woburn, MA 01801, US · Missouri (US Regional Center), Suite 135 One CityPlace Drive,, St. Louis, MO 63141, US
Information Management ServicesInfrastructure ServicesLifecycle ManagementMobility ServicesQuality Assurance and Testing ServicesData Analytics RPAmachinelearningautomationbig data
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