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Ricoh

IT Services and IT Consulting10,001+ employeesWebsite

Ricoh, an established player in the IT Services and IT Consulting industry, is currently seeking talented individuals to join its team. With a workforce exceeding 10,001 employees, Ricoh offers a wide range of career opportunities. As of now, there are 58 open positions available. Ricoh is actively hiring for various roles, including: * **Business Process Consultant:** This on-site role involves managing and creating demand for complex workflow solutions, developing client relationships, and driving market-based competitive intelligence. Candidates should have 7+ years of experience leading complex workflow, workflow integration and outsourcing deals and with the direct management of complex solutions and business development. * **Senior On-Site Service Specialist:** Several on-site positions are available, requiring individuals to perform a variety of operational tasks. These may include operating high-volume duplicating equipment, performing copying tasks, handling mail and shipping, and providing copier maintenance. Some positions may also include reception duties. * **Senior Engineer, R&D Projects:** This on-site role focuses on leading and managing projects related to surgical planning tools, 3D-printed surgical guides, and medical device development. Requires a Bachelor’s degree (or higher) in Biomedical Engineering, Process Engineering, Mechanical Engineering, or a related field with 3-5 years of relevant R&D experience. * **Senior Site Manager:** This on-site position is available. * **Copy and Print Specialist:** On-site opportunities for Legal On-Site Services Specialists are available, involving operating high-volume duplicating and scanning equipment, along with other tasks within a legal office environment. * **Field Representative II, Cross Functional Service:** On-site roles involving providing direct hands-on support in a legal office setting, including IT-related setups, remote IT support, copy/production, scanning, and other office support duties. * **Mailroom Specialist:** On-site positions are available for Senior On-Site Service Specialists, involving mail and office supply distribution, printing project coordination, and equipment maintenance. * **On-Site Services Specialist:** On-site positions are available, where you will operate duplicating and scanning equipment, and handle mail processing. * **Senior On-Site Service Specialist:** On-site positions are available. These specialists handle mail distribution, printing, machine maintenance and equipment maintenance. The job postings highlight the following technologies and skillsets: * Business Process Management * Sales Process Management * Technical Understanding * Solution Development * Client Relationship Management * Strategic Planning * Negotiation Skills * Interpersonal Skills * Time Management * Organizational Skills * Leadership Skills * Problem Solving * Data Analysis * Communication Skills * Team Collaboration * Market Assessment * Copying * Troubleshooting * Customer Relations * Mail Handling * Equipment Maintenance * Document Scanning * Quality Control * Record Keeping * Logistics * Basic Electronics Knowledge * Flexibility * Independence * Biomedical Engineering * Mechanical Engineering * 3D Modeling * CAD Software * Additive Manufacturing * Regulatory Compliance * Project Management * Analytical Skills * Quality Assurance * Risk Management * Verification Testing * Validation Testing * Information Seeking * Customer Obsessed * Collaboration * High-Performance Team * Excellence * Digital Workplaces * Innovation * Customer Experience * Microsoft Office Suite * Mail Processing * Office Equipment * Job Coordination * Self-Motivation * Project Coordination * Document Scanning * Mail Distribution * Equipment Maintenance * Customer Service * Technical Support * Documentation * Audio Visual Setup * Office Support * Hospitality Assistance * Records Management * End User Training * Network Support * Application Testing * Help Desk Management * Microsoft Office 365 * Windows 10 * High Volume Duplicating Equipment * Communication Skills The majority of the listed positions are on-site roles, requiring employees to work from a Ricoh office or a client's location. Here are some frequently asked questions about working at Ricoh based on the job postings: 1. **What benefits does Ricoh offer?** Ricoh offers a broad selection of medical, dental, life, and disability insurance options. You can also contribute to financial security with a Retirement Savings Plan (401K), Health Savings Account (HSA), and Flexible Spending Account (FSA) investments. Additionally, team members have access to tuition assistance programs and enjoy paid vacation time and paid holidays annually. 2. **What qualifications are typically required for the Senior On-Site Service Specialist roles?** Most Senior On-Site Service Specialist positions typically require a high school diploma or GED, and at least one or two years of related work experience. Competency in basic computer skills, including proficiency in MS Office Suite, is also expected. 3. **What is the typical work environment like?** The work environment for many roles involves an office setting, with potential for some travel depending on the specific position. 4. **What skills are important for the Copy and Print Specialist positions?** Technical aptitude with printers, copy and postage machines, good customer service and organizational skills are important for Copy and Print Specialist positions. 5. **What are the key responsibilities of a Senior Engineer, R&D Projects?** The Senior Engineer, R&D Projects will be responsible for leading and managing projects focused on the design, development, and optimization of surgical planning tools and 3D printed guides. 6. **What are the responsibilities for Field Representative II, Cross Functional Service?** This position handles a variety of responsibilities including providing technical support, IT-related setups, copy/production, scanning and IT support. 7. **Is there opportunity for growth at Ricoh?** The "Come Create at Ricoh" section in the job descriptions emphasizes a commitment to supporting employee's personal and professional development.

About the Company

Ricoh is empowering digital workplaces using innovative technologies and services, thus enabling individuals to work smarter. With cultivated knowledge and organizational capabilities nurtured over its 85-years history, Ricoh is a leading provider of document management solutions, IT services, communications services, commercial and industrial printing, digital cameras, and industrial systems. Headquartered in Tokyo, Ricoh Group has major operations throughout the world and its products and services now reach customers in approximately 200 countries and regions. In the financial year ended March 2021, Ricoh Group had worldwide sales of 1,682 billion yen (approx. 15.1 billion USD). For further information, please visit www.ricoh-europe.com. www.twitter.com/ricoheurope www.facebook.com/ricoheurope www.youtube.com/ricoheurope

Quick Facts

Founded
1936

Open Positions

58
Client Services Program Lead
Parma, Ohio, United States

Program Lead, ASG Position Profile The Program Lead independently oversees assigned critical correspondence programs that require substantial resources and a high level of functional integration. This...

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Program ManagementCommunicationProblem SolvingOrganizational SkillsDocumentation Skills
Advisory Services, Legal Operations Manager
Richmond, Virginia, United States

Advisory Services, Legal Operations Manager POSITION PROFILE: Advisory Services Operations Manager The Advisory Services Operations Manager serves as the primary operational point of contact for assig...

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Customer Relationship ManagementProject ManagementEmployee DevelopmentOperational EffectivenessAnalytical Thinking
Office Team Lead
Palo Alto, United States

Job Title: Site Leader, Legal Three Sentence Summary: Join our legal office environment as a Site Leader, where you will oversee the day-to-day operations of a specialized 1-to-3-person site, fosterin...

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LeadershipCoachingMentoringCustomer ServiceInterpersonal Skills
Sr Solutions Sales Executive
Mississauga, Ontario, Canada

We’re looking for a Sr. Solutions Sales Executive at Ricoh to lead our most valued clients into the digital age. Embracing a challenger mindset, the successful Solutions Consultant manages, orchestrat...

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SalesConsultative SellingBusiness DevelopmentClient EngagementRelationship Building
Senior Area Customer Service Coordinator, Hospitality
Washington, District of Columbia, United States

Senior Area Customer Service Coordinator, Hospitality POSITION PROFILE Under the direction of the Field Manager this key position supports daily operations, implementations, expansions, and administra...

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Organizational SkillsCoordination SkillsProfessionalismIntegrityVerbal Communication
Senior On-Site Service Specialist
Edmonton, Alberta, Canada

Senior On-Site Service Specialist - Data Entry/Indexing Responsibilities: Data Entry & Indexing Input, update, and maintain data across multiple systems and databases. Review documents to extract requ...

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Data EntryIndexingDocument ManagementQuality ControlOperational Support
Field Representative II, MS Onsite Technical Support
Racine, Wisconsin, United States

Job Title: Field Representative II, MS Onsite Technical Support Summary: In this dynamic role, you'll be the heart of our high-end equipment support team, engaging in a variety of tasks including pres...

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Customer ServiceEquipment OperationTroubleshootingOrganizational SkillsTechnical Training
Legal On-Site Services Specialist
New York, United States

Legal On-Site Services Specialist POSITION PROFILE Provides operations functions in one or all of the following areas within a Legal office/environment: operates high volume duplicating equipment, per...

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Customer ServiceDocument ManagementMail ProcessingCopyingScanning
Account Sales Manager
Las Vegas, Nevada, United States

Account Sales Manager Position Profile The Account Manager solves critical business challenges while cultivating new and expanded customer relationships. This role focuses on understanding each custom...

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Business DevelopmentRelationship BuildingCommunicationPresentation SkillsResearch
Field Representative I, Business Process Outsourcing, BSS
Parma, Ohio, United States

Field Representative I, Business Process Outsourcing, BSS POSITION PROFILE Provides high-speed manual key data entry and verification from incoming hardcopy documents. Provides document classification...

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Data EntryDocument ClassificationData ValidationQuality ControlCheck Processing
Site Leader
Edmonton, Alberta, Canada

Site Leader, MS Ricoh is currently looking for career-oriented individual to supervise the day-to-day operations and staff of specified location. The Assistant Manager may run shifts or site solo. Fun...

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Interpersonal SkillsSelf-MotivationCommunication SkillsMicrosoft OfficeDocument Specialist
Scanning Clerk (3 month contract)
Toronto, CA, Canada

Scanning Clerk (3-month contract) Responsibilities: Sorting and distribution of mail and office supplies, including interoffice, couriers and overnight mail Delivery of mail and printing projects thro...

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Interpersonal SkillsSelf-MotivationCommunication SkillsMicrosoft OfficeMail Sorting
Specialist I, Production
Parma, Ohio, United States

Specialist I, Production POSITION PROFILE Assists in managing additive manufacturing (AM) production systems, processes, controls, and measurement standards based in Ricoh’s Cleveland, OH facility. Ac...

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3D PrintingCADQuality ControlAdditive ManufacturingCustomer Support
Senior Site Manager
Toronto, CA, Canada

Come Create at Ricoh: If you are seeking a team driven by passion and purpose, come create with us at Ricoh. We are a team of information seekers and customer-obsessed collaborators who aspire to deli...

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Information SeekingCustomer ObsessedCollaborationHigh-Performance TeamExcellence
Commis de Bureau / Office Clerk
Montreal, CA, Canada

Commis de bureau Le commis de bureau est chargé d'aider à fournir des services de soutien administratif de base dans les locaux de nos clients. Le poste consiste principalement à établir des relations...

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Interpersonal SkillsCommunication SkillsSelf-MotivationMicrosoft Office Knowledge
Administrative Assistant
Victoria, British Columbia, Canada

Administrative Assistant The Administrative Assistant is responsible for providing exceptional support and service related to clerical and administrative duties through all mediums including correspon...

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Interpersonal SkillsSelf-MotivationCommunication SkillsMicrosoft OfficeTime Management
Site Manager (12-18 month contract)
Toronto, CA, Canada

Site Manager (12–18-month contract) Ricoh is currently looking for a career-oriented individual to provide leadership and direction to the day-to-day operations and staff. The Site Manager develops im...

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ManagementCustomer InterfaceTrainingPayroll AccuracyQuality Control
Analyst II, Customer & Portfolio Analytics
Canada, CA, Canada

Analyst II, Customer & Portfolio Analytics Position Profile: Perform in-depth business analyses reviewing and supporting the results of our various pricing strategies. Assist marketing in assessing co...

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Analytical SkillsBusiness AnalysisPricing StrategiesData GovernanceCommunication Skills
Intern, Finance
Exton, Pennsylvania, United States

Intern, Finance Job Title: Tax Co-opCompany: Ricoh USA, Inc.Location: On-site at Exton, PA (Flexible work hours available)Duration: 6-month Co-op starting Spring/Summer 2026 About the Role Ricoh USA, ...

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Tax AccountingData AnalysisMicrosoft ExcelProblem SolvingCommunication
Field Representative II, First Responder Print
San Francisco, United States

Job Title: Field Representative II - First Responder Print In this dynamic role, you'll be the first point of contact for ensuring the seamless operation and support of RICOH managed devices across a ...

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Technical SupportCustomer ServiceIT Help Desk SupportApplication SupportHardware Support
Senior Site Manager_ 3rd shift
Parma, Ohio, United States

Senior Site Manager – MS Offsite Position Profile The Senior Site Manager supervises the day‑to‑day operations and staff of Managed Services (MS) sites. Approximately 80% of time is dedicated to manag...

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ManagementCustomer InteractionTrainingProduction Equipment OperationQuality Control
Office Services Specialist
Palo Alto, United States

Job Title: Legal Senior On-Site Service Specialist Summary: Join our dynamic team as a Legal Senior On-Site Service Specialist, where you will play a pivotal role in transforming our clients' experien...

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Customer ServiceLegal KnowledgeDocument ManagementTroubleshootingCommunication Skills
Field Representative II, Cross Functional Service
Los Angeles, California, United States

Field Representative II, Cross Functional Service POSITION PROFILE Provides direct hands-on support within a legal office environment setting. Performs various office support tasks which may include o...

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Customer ServiceTechnical SupportDocumentationTroubleshootingAudio Visual Setup
Business Process Consultant
Minneapolis, Minnesota, United States

Business Process Consultant Position Profile The Business Process Consultant manages and creates demand for complex multi-line of business, integrated workflow solutions in concert with client stated ...

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Business Process ManagementSales Process ManagementTechnical UnderstandingSolution DevelopmentClient Relationship Management
Senior On-Site Service Specialist
New Haven, Connecticut, United States

Senior On-Site Service Specialist POSITION PROFILE Provides operations functions in one or all of the following areas: operates high volume duplicating, production, sorting, mailing, or bindery equipm...

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CopyingTroubleshootingCustomer RelationsMail HandlingEquipment Maintenance
Senior On-Site Service Specialist
Vancouver, British Columbia, Canada

Senior On-Site Service Specialist Responsibilities: Sorting and distribution of mail and office supplies, including interoffice, couriers and overnight mail Delivery of mail and printing projects thro...

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Interpersonal SkillsSelf-MotivationCommunication SkillsMicrosoft OfficeProblem Solving
District Manager
United States, United States

District Manager Position Profile The Sales District Manager drives, leads, and develops a team of Account Managers to demonstrate customer‑focused, consultative selling within the district. This role...

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Sales LeadershipTeam ManagementCoachingBusiness ManagementConsultative Selling
Senior Engineer, R&D Projects
Winston-Salem, North Carolina, United States

Senior Engineer, R&D Projects POSITION PROFILE The Research and Development (R&D) project engineer role is a full-time position with the Ricoh 3D for Healthcare team. The R&D project engineer will be ...

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Biomedical EngineeringMechanical Engineering3D ModelingCAD SoftwareAdditive Manufacturing
Project Executive _ TP (OS)

Product manager (OS)  智能辦公解決方案  專案經理Job Description 1. 智能辦公室解&#x...

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Product ManagementService PlanningMarket AnalysisProject ExecutionVendor Development
Associate, Warehouse Field Distribution
Nashville, Tennessee, United States

Associate, Warehouse POSITION PROFILE Responsible for performing various duties within a given department in the warehouse. Position requires the ability to complete assigned tasks and meet productivi...

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Material HandlingShippingReceivingStockingOrder Pulling
Multi Site Customer Service Coordinator
Portland, Oregon, United States

Area Customer Service Coordinator Job Title: Area Customer Service Coordinator Summary: Join our team as an Area Customer Service Coordinator, where you'll be a vital link in ensuring exceptional serv...

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Customer ServiceOperational ProcessesData-Driven InsightsCommunicationAdaptability
Receptionist
Toronto, CA, Canada

Receptionist Responsibilities: Manage current workflow and external/internal customer requirements at reception/switchboard: Provide reception coverage in the lobby of the facility between 8:00 am and...

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Verbal CommunicationWritten CommunicationInterpersonal SkillsSelf-MotivationTime Management
Print Production Specialist
Clemson, South Carolina, United States

a { text-decoration: none; color: #464feb; } tr th, tr td { border: 1px solid #e6e6e6; } tr th { background-color: #f5f5f5; } Field Representative I, Fulfillment POSITION PROFILE Provides operations f...

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High-Volume PrintingCopyingMail HandlingCustomer ServiceTroubleshooting
Delivery & Install Driver
Independence, Missouri, United States

Delivery & Install Driver POSITION PROFILE Responsible for an efficient and quality pick-up, relocation, and delivery, of office equipment in a safe manner. Installation and networking of gear may be ...

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Safe DrivingTechnical SkillsCustomer ServiceInstallationNetworking
Mailroom Specialist
San Francisco, California, United States

Job Title: Senior On-Site Service Specialist Summary: Join our dynamic team as a Senior On-Site Service Specialist, where you will play a pivotal role in transforming our clients' experience through t...

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Customer ServiceTroubleshootingEquipment OperationRecord KeepingInventory Management
On-Site Services Specialist
Chicago, United States

On-Site Services Specialist POSITION PROFILE Provides operations functions in one or all of the following areas: operates duplicating equipment, performs associated copying tasks, scanning equipment, ...

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Customer ServiceOrganizationCommunicationTechnical AptitudeBasic Computer Skills
Senior Associate, Warehouse
Downers Grove, Illinois, United States

Senior Associate, Warehouse POSITION PROFILE Responsible for completing specific warehouse duties on a regular basis. Position requires ability to perform all warehouse tasks including shipping, recei...

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Warehouse OperationsShippingReceivingOrder FillingMaterial Handling
Field Specialist, Field Services Support CIP
Scranton, Pennsylvania, United States

Field Services Support Specialist II CIP POSITION PROFILE This position requires multi-specialist technology level skills to work independently as a product/services solution's specialist in servicing...

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Technical SkillsCustomer ServiceProblem SolvingData AnalysisTraining
Senior On-Site Service Specialist
New Haven, Connecticut, United States

Senior On-Site Service Specialist POSITION PROFILE Provides operations functions in one or all of the following areas: operates high volume duplicating, production, sorting, mailing, or bindery equipm...

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CopyingMailingTroubleshootingCustomer ServiceEquipment Maintenance
Project Executive_TP (智能辦公解決方案)

Product manager (OS)  智能辦公解決方案  專案經理工作描述 1. 智能辦公&#...

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Product ManagementService PlanningMarket AnalysisProject ExecutionVendor Development
Courier
El Paso, Texas, United States

Courier POSITION PROFILE Ensures customers' satisfaction by making pick-ups and deliveries in a proficient and timely manner. This position reports directly to the Site Manager, Site Supervisor or Ass...

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Customer ServiceCommunication SkillsMap ReadingWritten InstructionsPaperwork Accuracy
Delivery and Set up Driver
Baton Rouge, Louisiana, United States

Delivery & Setup Driver POSITION PROFILE Responsible for an efficient and quality pick-up, relocation, and delivery, of office equipment in a safe manner. Installation and networking of gear may be ne...

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Safe DrivingTechnical SkillsCustomer Relation SkillsProblem SolvingInventory Management
Senior On-Site Service Specialist
Kingsport, Tennessee, United States

Senior On‑Site Service Specialist Position Profile The Senior On‑Site Service Specialist provides operational support in one or more of the following areas: high‑volume duplicating/production, sorting...

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Customer ServiceTroubleshootingEquipment OperationMail DistributionDocument Scanning
Area Customer Service Coordinator
San Francisco, United States

$500 Sign On Bonus For New RIcoh Employees! Job Title: Area Customer Service Coordinator Summary: Join our team as an Area Customer Service Coordinator, where you'll be a vital link in ensuring except...

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Customer ServiceCommunicationData-DrivenInnovativeAdaptability
Coordonnateur·rice d’étage – Floor/Mezzanine Coordinator
Montreal, CA, Canada

Coordonnateur·rice d’étage/mezzanine Ce poste nouvellement créé soutient l'ouverture de notre espace client et café Mezzanine. L'espace comprendra des salles de réunion et d'événements, servant de cen...

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Client ServiceEvent ManagementInventory ManagementCommunication SkillsOrganizational Skills
Site Manager
Chicago, United States

Job Title: Site Manager Summary: As a Site Manager, you are the guiding force behind our team, blending warmth and efficiency to ensure seamless operations. Leading by example, you nurture a supportiv...

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LeadershipTeam ManagementCustomer ServiceProblem SolvingCommunication
DOT Delivery Driver
Harrisonburg, Virginia, United States

Onsite DOT Delivery Driver – POSITION PROFILE Responsible for quality delivery, pick-up and relocation of customer packages and mail in a safe manner and according to Customer requirements. Position r...

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Safe DrivingCustomer ServiceLog Book MaintenancePackage HandlingRoute Navigation
Senior Field Representative, Field Services Support
Columbus, Ohio, United States

Corporate HR Specialist Senior Field Representative, Field Services Support POSITION PROFILE Services and repairs a variety of office equipment at customer locations, usually within a specific geograp...

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Technical SkillsCustomer ServiceProblem SolvingElectro-Mechanical KnowledgeInterpersonal Skills
Administrator, Technical Support Production
Parma, Ohio, United States

Administrator, Technical Support Production POSITION PROFILE May do one or more of the following for high-end equipment (segment 5+); roll-fed press operation, copier operation, bindery, fulfillment, ...

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Customer ServiceOrganizational SkillsTechnical AptitudeEquipment CalibrationTroubleshooting
Specialist Graphic Designer
Tacoma, Washington, United States

Print Service Graphic Designer POSITION PROFILE Ricoh is seeking an experienced graphic designer to participate in and contribute to the development of print operations with our client. Position will ...

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Graphic DesignCustomer ServiceAdobe Creative SuiteInDesignPhotoshop
Field Service Technician / Senior Field Representative, Technology Service
Toronto, CA, Canada

Service Technician / Senior Field Representative, Technology Services - Downtown Toronto Territory The Service Technician services and repairs a variety of office equipment (Multi-Function Printers) a...

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Electro-Mechanical DevicesElectronicsInterpersonal SkillsVerbal CommunicationProblem Solving
Mailroom Delivery Specialist
Coppell, Texas, United States

Job Title: Senior On-Site Service Specialist Summary: Join our dynamic team as a Senior On-Site Service Specialist, where you will play a pivotal role in transforming our clients' experience through t...

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Customer ServiceTroubleshootingEquipment MaintenanceRecord KeepingInventory Management
Copy and Print Specialist
New York, United States

Legal On-Site Services SpecialistPOSITION PROFILE Provides operations functions in one or all of the following areas within a Legal office/environment: operates high volume duplicating equipment, perf...

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CopyingScanningMail ProcessingCustomer ServiceDocument Management
Office Clerk
Burnaby, British Columbia, Canada

Office Clerk Responsibilities: Manage all Company Store and Concierge transactions across online platforms and point-of-sale (POS) systems, ensuring accuracy, efficiency, and compliance with company s...

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Customer ServiceCommunicationOrganizational SkillsProblem SolvingMulti-tasking
Site Coordinator
San Francisco, United States

Site Coordinator POSITION PROFILE Accountable for daily operations of solo-person site. Responsible for performing the contracted office services including, but not limited to: Copy services, Courier ...

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Customer ServiceTechnical AptitudeProblem-SolvingCommunicationOffice Equipment Operation
Senior On-Site Service Specialist
Kingsport, Tennessee, United States

Summary Join our dynamic team as a Senior On-Site Service Specialist, where you will play a pivotal role in transforming our clients' experience through top-notch operations support. You will engage w...

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Customer ServiceTroubleshootingEquipment MaintenanceRecord KeepingInventory Management
Office Services Lead
San Diego, California, United States

Job Title: Site Leader, Legal Three Sentence Summary: Join our legal office environment as a Site Leader, where you will oversee the day-to-day operations of a specialized 1-to-3-person site, fosterin...

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Interpersonal SkillsCustomer ServiceOrganizational SkillsCoachingMentoring
Account Manager

Responsibilities •    Manage and grow a portfolio of SME clients, ensuring strong relationships and customer satisfaction•    Identify new business opportunities and ...

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Account ManagementB2B SalesCommunicationNegotiationRelationship Building

Frequently Asked Questions

What does Ricoh do?
Ricoh is empowering digital workplaces using innovative technologies and services, thus enabling individuals to work smarter. With cultivated knowledge and organizational capabilities nurtured over its 85-years history, Ricoh is a leading provider of document management solutions, IT services, co...
How many employees does Ricoh have?
Ricoh has 10,001+ employees employees.
What industry is Ricoh in?
Ricoh operates in the IT Services and IT Consulting industry.
How many open jobs does Ricoh have?
Ricoh currently has 58 open positions on Clera.