About this role
Responsibilities
• Manage and grow a portfolio of SME clients, ensuring strong relationships and customer satisfaction
• Identify new business opportunities and develop innovative solutions in digital services, IT, and workplace technology to meet client needs
• Achieve sales targets through proactive engagement and strategic account planning
• Collaborate with internal teams to deliver seamless service and support for clients
• Monitor market trends and competitor activities to maintain a competitive edge
Requirements
• Diploma or above in Business, Marketing, or related discipline
• 1years of experience in account management or B2B sales
• Strong communication, negotiation, and relationship-building skills
• Self-motivated, results-driven, and able to work independently
• Fresh graduate will be also considered
Other facts
About Ricoh
Ricoh is empowering digital workplaces using innovative technologies and services, thus enabling individuals to work smarter. With cultivated knowledge and organizational capabilities nurtured over its 85-years history, Ricoh is a leading provider of document management solutions, IT services, communications services, commercial and industrial printing, digital cameras, and industrial systems.
Headquartered in Tokyo, Ricoh Group has major operations throughout the world and its products and services now reach customers in approximately 200 countries and regions. In the financial year ended March 2021, Ricoh Group had worldwide sales of 1,682 billion yen (approx. 15.1 billion USD).
For further information, please visit www.ricoh-europe.com.
www.twitter.com/ricoheurope
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What you'll do
- The Account Manager will manage and grow a portfolio of SME clients while ensuring strong relationships and customer satisfaction. They will identify new business opportunities and collaborate with internal teams to deliver seamless service and support for clients.
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