About this role
Commis de bureau
Le commis de bureau est chargé d'aider à fournir des services de soutien administratif de base dans les locaux de nos clients. Le poste consiste principalement à établir des relations avec les clients tout en fournissant un soutien administratif important. À ce poste, vous serez chargé de fournir des services de copie/impression, des services postaux, des services d'expédition et d'autres tâches administratives.
Responsabilités :
- Utiliser une photocopieuse à haut débit et effectuer des travaux de reliure et de finition.
- S'assurer que les photocopieuses fonctionnent correctement, en vérifiant leur qualité lors d'inspections quotidiennes.
- Éliminer les bourrages papier et informer les techniciens des problèmes spécifiques.
- Trier et distribuer le courrier et les fournitures de bureau, y compris le courrier interne, les coursiers et le courrier express au personnel de l'entreprise et/ou aux points de dépôt désignés.
- Calculer les frais pour les travaux effectués et tenir à jour les registres de facturation.
- Répondre à tous les appels de service requis par les clients et les coordonner.
- Peut effectuer des tâches de classement en fonction des demandes spécifiques des clients.
- Autres tâches requises par le responsable.
Qualifications :
- Diplôme d'études secondaires ou expérience équivalente.
- Au moins 1 an d'expérience dans une salle du courrier ou un centre de photocopie.
Compétences :
- Excellentes compétences interpersonnelles et capacité à développer rapidement des relations professionnelles.
- Forte motivation personnelle pour obtenir des résultats.
- Excellentes compétences en communication orale et écrite.
- Connaissances de base des applications Microsoft Office.
Office Clerk
The Office Clerk is responsible for helping to provide entry-level office support services within our customer locations. The position's primary focus is building relationships with customers while providing important office support. In this position you will be responsible for providing copy/print services, mail services, shipping and other office related tasks.
Responsibilities:
- Runs high volume copy machine and performs binding and finishing work
- Ensures convenience copiers are working properly, checking for quality via daily inspections
- Clear paper jams and informs technicians of specific problems
- Sorting and distribution of mail and office supplies, including interoffice, couriers and overnight mail to company personnel and/or designated drop-off points
- Calculates charges for jobs performed and maintains billing logs
- Responds to and coordinates all service calls required by customer
- May perform filing duties in conjunction with specific client requests
- Other duties as required by manager
Qualifications:
- High School Diploma or equivalent experience
- Minimum of 1 year experience working in a mail room or copy centre
Skills:
- Excellent interpersonal skills with the ability to quickly develop business relationships
- Strong self-motivation to drive results
- Excellent communication skills both verbal and written
- Basic knowledge of Microsoft Office applications
Come Create at Ricoh:
If you are seeking a team driven by passion and purpose, come create with us at Ricoh. We are a team of information seekers and customer-obsessed collaborators who aspire to deliver the services, solutions, and technologies that empower business success. We are looking for talented, inspired individuals to join us to help drive high-performance team and our commitment to excellence.
Ricoh is an integrated solutions provider and partner that connects people and technology, creates outstanding customer experiences, and delivers innovation for businesses worldwide. We empower digital workplaces by enabling individuals to work smarter from any location and harness the power of information—how it is collected, stored, managed, and shared—to unlock the potential in every organization. We deliver services and technologies that inspire our customers’ success and guide them toward a better and more sustainable future. If you are seeking a purpose-driven and passionate team, come create with us, and help drive our high-performance culture of excellence into tomorrow.
Invest in Yourself:
At Ricoh, you can:
- Select the medical, dental, life, and disability insurance coverage that fits your needs.
- Contribute to your financial security with Ricoh Canada’s Retirement plan, with company matching contributions.
- Augment your education with team member tuition assistance programs.
- Enjoy paid vacation time and paid holidays annually.
- Tap into many other benefits to enhance your health, wellness such and ongoing personal and professional development.
Other facts
About Ricoh
Ricoh is empowering digital workplaces using innovative technologies and services, thus enabling individuals to work smarter. With cultivated knowledge and organizational capabilities nurtured over its 85-years history, Ricoh is a leading provider of document management solutions, IT services, communications services, commercial and industrial printing, digital cameras, and industrial systems.
Headquartered in Tokyo, Ricoh Group has major operations throughout the world and its products and services now reach customers in approximately 200 countries and regions. In the financial year ended March 2021, Ricoh Group had worldwide sales of 1,682 billion yen (approx. 15.1 billion USD).
For further information, please visit www.ricoh-europe.com.
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What you'll do
- The Office Clerk is responsible for providing essential office support services, including copy/print services and mail handling. The role involves building relationships with customers while performing various administrative tasks.
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