Job Purpose To manage, maintain, and optimize the organization’s server infrastructure across Linux, Windows, and VMware platforms as part of L2 Support. The role involves ensuring system availability, performance, secur…
Skills: Linux, Windows Server, VMware, Active Directory, Shell Scripting
Job Purpose To manage, maintain, and optimize the organization’s server infrastructure across Linux, Windows, and VMware platforms as part of L2 Support. The role involves ensuring system availability, performance, secur…
Skills: Linux Administration, Windows Server, VMware, Active Directory, Shell Scripting
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Full-time
bachelor degree, postgraduate degree
Posted 160d ago
~40 hrs/week
Responsibilities
The Account Manager is responsible for building long-term client relationships and implementing strategic sales plans to grow assigned accounts. They must analyze customer needs to provide IT solutions and collaborate with internal teams to ensure high customer satisfaction.
Requirements
Candidates need at least 4-5 years of experience in IT services or products sales, preferably with BFSI or Fintech clients. A bachelor's degree in Business or Marketing is required, with an MBA being an added advantage.
Full job description
Role: Account Manager
Location: Bangalore
Responsibilities:
Client Relationship
Management:
Build and maintain strong, long-lasting relationships with clients.
Sales Strategy Development: Develop and implement
strategic sales plans to achieve company goals.
Account Growth: Identify and grow
opportunities within assigned accounts.
Negotiation and Closing: Negotiate contracts and
close agreements to maximize profits.
Customer Needs Analysis: Understand customer needs
and provide appropriate IT solutions.
Performance Metrics: Track and analyze key
account metrics, such as sales results and forecasts.
Collaboration: Work closely with internal
teams, including marketing, support and product development, to ensure
customer satisfaction.
Problem Resolution: Handle customer complaints
and provide solutions to ensure a high level of customer satisfaction.
Reporting: Prepare regular reports on
account status and sales performance.
Qualifications:
Experience: At least 4 years of
experience in IT services/products sales. Experience handling BFSI/Fintech
clients would be an added advantage.
Education: Bachelor's degree in
Business Administration, Marketing, or a related field. MBA would be an
added advantage.
Communication Skills: Excellent verbal and
written communication skills.
Negotiation Skills: Strong negotiation and
closing skills.
Technical Knowledge: Familiarity with IT
industry, including software, hardware, networks, and data centers.
Analytical Skills: Ability to analyze sales
data and metrics.
Customer Focus: Strong customer service
orientation.
Team Player: Ability to work
collaboratively with cross-functional teams.
Problem-Solving Skills: Strong problem-solving and
conflict resolution skills.
Related keywords
IT ServicesBFSIFintechSoftwareHardwareNetworksData CentersSales PerformanceAccount ManagementContract NegotiationIT SolutionsTechnology Industry