York, England, United Kingdom · On-site
Catering Assistant YHA York, 42 Water End, Clifton, York, North Yorkshire, YO30 6LP Permanent, flexible contract Minimum 15 hours per week £12.71 per hour (applies to all, including those under the age of 21) As Catering…
Skills: Food safety, Hygiene, Customer service, Teamwork, Timekeeping
York, England, United Kingdom · On-site
Housekeeping Assistant YHA York, 42 Water End, Clifton, York, North Yorkshire, YO30 6LP Fixed term, flexible contract - September 2026 to June 2027 Minimum 15 hours per week £12.71 per hour (applies to all, including tho…
Skills: Cleaning, Customer service, Teamwork, Time management, Hospitality
Derbyshire Dales, England, United Kingdom · On-site
Hospitality Team Member YHA Ravenstor, Millers Dale, Buxton, Derbyshire, SK17 8SS Seasonal, flexible contract - August to October 2026 Minimum 25 hours per week £12.71 per hour (applies to all, including those under the …
Skills: Customer service, Reception duties, Housekeeping, Food preparation, Food and beverage service
Greater London, England, United Kingdom · On-site
Hospitality Team Member YHA London Thameside, 20 Salter Road, Rotherhithe, London, SE16 5PR Fixed term, flexible contract - September 2026 to August 2027 Minimum 25 hours per week £12.71 per hour plus £1.20 per hour Loca…
Skills: Customer service, Reception duties, Housekeeping, Food preparation, Food and beverage service
Buxton, England, United Kingdom · On-site
Seasonal Hospitality Team Member YHA Hartington Hall, Hall Bank, Hartington, Buxton, Derbyshire, SK17 0AT Fixed term, flexible contract - August 2026 to February 2027 Minimum 0 hours per week £12.71 per hour (applies to …
Skills: Customer service, Housekeeping, Food and beverage service, Reception duties, Teamwork
Stratford-on-Avon, England, United Kingdom · On-site
Housekeeping Manager YHA Stratford-upon-Avon, Hemmingford House, Alveston, Stratford-upon-Avon, Warwickshire, CV37 7RG Fixed term, flexible contract - September 2026 to October 2027 Minimum 25 hours per week £13.63 per h…
Skills: Hospitality management, Team leadership, Budget management, Cleaning standards, Inventory management
Henshaw, England, United Kingdom · On-site
Housekeeping Assistant YHA The Sill at Hadrians Wall, Military Road, Bardon Mill, Northumberland, NE47 7AN Seasonal, flexible contract - August to November 2026 0 hours per week £12.71 per hour (applies to all, including…
Skills: Housekeeping, Cleaning, Customer service, Teamwork, Time management
Buxton, England, United Kingdom · On-site
Hospitality Team Member YHA Hartington Hall, Hall Bank, Hartington, Buxton, Derbyshire, SK17 0AT Seasonal, flexible contract - August to October 2026 Minimum 25 hours per week £12.71 per hour (applies to all, including t…
Skills: Customer service, Teamwork, Timekeeping, Flexibility, Prioritization
Derbyshire Dales, England, United Kingdom · On-site
Seasonal Hospitality Team Member YHA Ravenstor, Millers Dale, Buxton, Derbyshire, SK17 8SS Seasonal, flexible contract - August to End of October 2026 10 - 42.5 hours per week £12.71 per hour (applies to all, including t…
Skills: Customer service, Reception duties, Housekeeping, Food preparation, Food and beverage service
Stratford-on-Avon, England, United Kingdom · On-site
Hospitality Team Member YHA Stratford-upon-Avon, Hemmingford House, Alveston, Stratford-upon-Avon, Warwickshire, CV37 7RG Fixed term, flexible contract - August 2026 to Februsry 2027 Minimum 25 hours per week £12.71 per …
Skills: Customer service, Teamwork, Timekeeping, Housekeeping, Food preparation
Ambleside, England, United Kingdom · On-site
Duty Manager YHA Ambleside, Waterhead, Ambleside, Cumbria, LA22 0EU Permanent, flexible contract Minimum 25 hours per week £13.63 per hour Staff accommodation is available at a rate of £74.62 per week Are you looking for…
Skills: Hospitality management, Customer service, Team leadership, Operational management, Budget management
City of London, England, United Kingdom · On-site
Hospitality Team Member YHA London St Pauls, 36 Carter Lane, London, EC4V 5AB Fixed term, flexible contract - July 2026 to July 2027 Minimum 20 hours per week £12.71 per hour plus £1.20 per hour Local Living Allowance (a…
Skills: Customer service, Reception, Housekeeping, Food preparation, Food and beverage service
Hawkshead, England, United Kingdom · On-site
$36k–$42k/yr
Hostel Manager (Maternity Cover) YHA Hawkshead, Hawkshead, Ambleside, Cumbria, LA22 0QD Fixed term contract - October 2026 to October 2027 Full time, 42.5 hours per week £35,655 - £41,949 per annum Are you looking for a …
Skills: Hospitality management, People management, Customer service, Budget management, P&L management
Stratford-on-Avon, England, United Kingdom · On-site
Duty Manager YHA Stratford-upon-Avon, Hemmingford House, Alveston, Stratford-upon-Avon, Warwickshire, CV37 7RG Seasonal, flexible contract - August to October 2026 Minimum 25 hours per week £13.63 per hour Are you lookin…
Skills: Hospitality management, Team leadership, Customer service, Budget management, Safeguarding
Robin Hood's Bay, England, United Kingdom · On-site
Hospitality Team Member YHA Boggle Hole, Mill Beck, Fylingthorpe, Whitby, North Yorkshire, YO22 4UQ Seasonal, flexible contract - August to September 2026 Minimum 25 hours per week £12.71 per hour (applies to all, includ…
Skills: Customer Service, Front-of-House Service, Housekeeping, Reception Management, Food Preparation
Ambleside, England, United Kingdom · On-site
$31k–$35k/yr
Deputy Manager YHA Ambleside, Waterhead, Ambleside LA22 0EU Fixed, permanent contract Full time, 42.5 hours per week £31,101 - £34,875 per annum Staff accommodation is available at a rate of £74.62 per week As a Deputy M…
Skills: Hospitality Management, Customer Service, Team Leadership, Budget Management, Revenue Maximisation
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The Catering Team Member will prepare and serve high-quality meals while maintaining food hygiene and safety standards. They will work across front and back of house to ensure a positive guest experience and assist in other hostel departments as needed.
Candidates should have experience in customer service or hospitality and possess strong teamwork and time management skills. A Food Safety Level 2 Certificate is desirable, though training can be provided.
As Catering Assistant you will be diving into our busy kitchen, preparing meals for families, individuals, and groups, large and small. You will be working between the kitchen, buffet service and front of house, communicating with the rest of our team and our guests to ensure a great experience for all. A keen eye for food safety, hygiene and presentation are key for success in this position.
Situated on the leafy bank of the River Ouse, YHA York is a stone’s throw away from York’s quirky and historic city centre to one side and the gorgeous North Yorkshire countryside on the other. York is the perfect place for history, art and nature lovers alike. YHA York really does a bit of everything!
We welcome families, individual travellers and tonnes of groups of all ages, as well as running our local cafe and hosting events. We are proud of our team’s creativity and hard work. As a Catering Assistant, you'll work across both front and back of house, helping to maintain our 45-bedroom hostel to a high standard. You'll prepare and serve delicious, high-quality meals for families, individuals and groups, support our buffet breakfast service, and deliver exceptional café service to both hostel guests and local customers.
Join our team and enjoy a range of exclusive staff benefits that support your well-being and career growth:
10 nights free hostel stays per year for you and up to 3 friends or family
Access to YHA’s staff discount and cash back portal
Free YHA Membership each year
Access to support via our Employee Assistance Program
There are many more benefits to working for YHA so please visit our YHA Jobs website for more information.
While this role primarily focuses on the catering aspects of our hostel, you may also be called upon to assist in other hostel departments.
We are a friendly team and will provide the training required for you to undertake the role. However, there is plenty for you to get stuck into from day one, including:
Ensuring adherence to food hygiene standards in food storage, preparation, and delivery.
Upholding health and safety regulations, ensuring timely and accurate completion of kitchen checks.
Taking pride in the preparation, presentation, and service of high-quality food.
Recording food wastage in accordance with your hostel's procedures, focussing on minimizing waste to maximize profit.
Assisting in the preparation of food and serving food and drinks with genuine warmth, hospitality, and pride that will influence in more sales.
Our Catering Team Members undertake a wide range of customer facing duties within the hostel, delivering an excellent service to all guests and visitors.
To provide this service to our guests we are looking for the following qualities in our Catering Team Members:
Experience of working face to face with customers
Experience of working in hospitality or customer service (desirable)
Food Safety Level 2 Certificate (desirable) – otherwise will be required to complete within hostel
Experience of working in a team – can help others to achieve a common goal
Excellent timekeeping, with flexibility to cover different shifts – punctual, can work to deadlines
Ability to manage varying pressures, include peaks in workload demands – can prioritise, able to deal with conflicting duties
Basic IT skills (ideally Microsoft Office) – able to use Microsoft Word, Outlook, Excel
Knowledge and understanding of the core purpose of YHA – what YHA does and how we do it
Demonstration of our HEART values – they’re part of everything we do, and we look for team members who bring them to life in their everyday work
For more information about the role and the skills and experience required, please refer to the job description.
At YHA, we understand the richness of life experiences, and we place just as much importance on lived experiences as we do on skills and knowledge. We provide a robust induction, ongoing training, and opportunities for personal growth. While certain roles may require specific skills, we welcome applicants from all backgrounds. For more information about how we are creating an inclusive workplace please visit our jobs website.
YHA is a social enterprise with a mission to enrich the lives of all, especially young people. YHA does this by providing brilliant hostel stays and experiences that improve physical health, mental wellbeing and life skills.
If you would like to find out more about YHA the charity, the culture, the heritage and so much more please visit our jobs website.
Submit your CV and complete the application form. For more information about our recruitment process, visit the job website. If you need any assistance, please email [email protected]
Once the hiring manager has reviewed your application we will contact shortlisted candidates. We aim to get in touch within a reasonable amount of time after the closing date. You can also check on the progress of your application if you have signed up to Connect - our online candidate portal
If you require reasonable adjustments during the recruitment process, please get in touch by emailing [email protected].
PLEASE NOTE All relevant checks are in place to ensure safeguarding and legal requirements of safer recruitment are adhered to. We do reserve the right to close this advertisement early if we receive a high volume of suitable applications.
YHA Job Title: Team Member
Because where you go changes who you become.
YHA is a charity with a clear vision: We believe travel, adventure and discovery transforms young lives. We create opportunities to explore, learn, share and grow in inspirational places. We do this by providing a unique range of accommodation and activities in rural, coastal and urban locations. YHA is aiming to reach out and enhance the lives of all young people. We operate a network of more than 200 Youth Hostels, bunkhouses and camping barns across England and Wales. We’re also part of an international network of Youth Hostels in 60 countries around the world. The first Youth Hostel was started 100 years ago and since then the idea has spread right around the world. We’re proud of our history and of the part we play in creating Growth in skills, confidence, self reliance and well being Engagement with diverse people and communities Exploration of wider horizons of culture and location, particularly for young people. Anyone can stay with YHA. We are open to all. Our accommodation and social spaces, our tradition of sharing, offers everyone the chance to mix with and meet people from other communities and from around the world. Through YHA, people are able to explore new places, to understand different cultures: an experience which encourages and enhances the growth of all.
Offices: Trevelyan House, Dimple Road, Matlock, Derbyshire DE43YH, GB
Because where you go changes who you become.
YHA is a charity with a clear vision: We believe travel, adventure and discovery transforms young lives. We create opportunities to explore, learn, share and grow in inspirational places. We do this by providing a unique range of accommodation and activities in rural, coastal and urban locations. YHA is aiming to reach out and enhance the lives of all young people. We operate a network of more than 200 Youth Hostels, bunkhouses and camping barns across England and Wales. We’re also part of an international network of Youth Hostels in 60 countries around the world. The first Youth Hostel was started 100 years ago and since then the idea has spread right around the world. We’re proud of our history and of the part we play in creating Growth in skills, confidence, self reliance and well being Engagement with diverse people and communities Exploration of wider horizons of culture and location, particularly for young people. Anyone can stay with YHA. We are open to all. Our accommodation and social spaces, our tradition of sharing, offers everyone the chance to mix with and meet people from other communities and from around the world. Through YHA, people are able to explore new places, to understand different cultures: an experience which encourages and enhances the growth of all.
Offices: Trevelyan House, Dimple Road, Matlock, Derbyshire DE43YH, GB
