Fort Worth, Texas, United States · On-site
$11/hr–$13/hr
YMCA of Metropolitan Fort Worth Employment Application MEMBER SERVICES REPRESENTATIVE As a YMCA Member Service Representative, you will be the first point of contact for current and prospective members. You will provide …
Skills: Customer service, Interpersonal skills, Communication skills, Multitasking, Problem-solving
Granbury, Texas, United States · On-site
POSITION SUMMARY: This position supports the work of the Y, a leading nonprofit committed to strengthening community through youth development, healthy living and social responsibility. Delivers excellent service to all …
Skills: Customer service, Sales, Interpersonal skills, Problem-solving, Communication
Granbury, Texas, United States · On-site
POSITION SUMMARY: This position supports the work of the Y, a leading nonprofit committed to strengthening community through youth development, healthy living and social responsibility. Provides a quality experience to c…
Skills: Child supervision, Communication, First aid, CPR, Conflict resolution
Granbury, Texas, United States · On-site
POSITION SUMMARY: This position supports the work of the Y, a leading nonprofit committed to strengthening community through youth development, healthy living and social responsibility. Interacts with new and existing me…
Skills: Wellness coaching, Behavior change support, Member engagement, Customer service, Relationship building
Fort Worth, Texas, United States · On-site
$12/hr–$13/hr
YMCA of Metropolitan Fort Worth Employment Application MEMBER SERVICES REPRESENTATIVE As a YMCA Member Service Representative, you will be the first point of contact for current and prospective members. You will provide …
Skills: Customer service, Communication skills, Interpersonal skills, Multitasking, Problem-solving
Bedford, Texas, United States · On-site
$60k–$70k/yr
YMCA of Metropolitan Fort Worth Employment Application The YMCA of Metropolitan Fort Worth is seeking an experience, energetic, and relationship-focused leader to serve as the Operations Director for the Bedford Center Y…
Skills: Aquatics operations, Youth programming, Staff supervision, Budget management, Risk management
Fort Worth, Texas, United States · On-site
$85k–$105k/yr
YMCA of Metropolitan Fort Worth Employment Application The Senior Staff Accountant supports the work of the YMCA of Metropolitan Fort Worth, a leading nonprofit committed to strengthening community through Youth Developm…
Skills: General ledger, Financial reporting, Grant accounting, Account reconciliation, Audit support
Fort Worth, Texas, United States · On-site
$11/hr–$12/hr
The Playhouse Attendant is responsible for providing a safe, engaging, and nurturing environment for children in the YMCA playhouse area. The attendant ensures the well-being of the children, leads activities, and mainta…
Skills: Child supervision, Communication, Interpersonal skills, Teamwork, Emergency response
Fort Worth, Texas, United States · On-site
$11/hr–$12/hr
YMCA of Metropolitan Fort Worth Employment Application The Playhouse Attendant is responsible for providing a safe, engaging, and nurturing environment for children in the YMCA playhouse area. The attendant ensures the w…
Skills: Child supervision, Communication, Interpersonal skills, Teamwork, Emergency response
Fort Worth, Texas, United States · On-site
$75k–$85k/yr
YMCA of Metropolitan Fort Worth Employment Application The YMCA of Metropolitan Fort Worth is seeking an experienced, visionary, and community-focused leader to serve as the Executive Director of the Northpark YMCA. This…
Skills: Strategic leadership, Financial development, Fundraising, Community partnerships, Staff leadership
Bedford, Texas, United States · On-site
POSITION SUMMARY: This position supports the work of the Y, a leading nonprofit committed to strengthening community through youth development, healthy living and social responsibility. Instructs group classes in a safe,…
Skills: Group Exercise Instruction, Fitness Training, Community Building, First Aid, CPR
Granbury, Texas, United States · On-site
YMCA of Metropolitan Fort Worth Employment Application As a YMCA Lifeguard, you will be responsible for ensuring the safety and well-being of all pool patrons by preventing and responding to emergencies. You will maintai…
Skills: Pool Surveillance, Emergency Response, First Aid, CPR, Chemical Testing
Benbrook, Texas, United States · On-site
$11/hr–$12/hr
YMCA of Metropolitan Fort Worth Employment Application The Playhouse Attendant is responsible for providing a safe, engaging, and nurturing environment for children in the YMCA playhouse area. The attendant ensures the w…
Skills: Child Supervision, Activity Planning, Communication, Emergency Response, Interpersonal Skills
Benbrook, Texas, United States · On-site
YMCA of Metropolitan Fort Worth Employment Application Job Title Wellness Coach Nonexempt Pay Grade Reports To Wellness Director, Coordinator, or other Director Pay Code POSITION SUMMARY: This position supports the work …
Skills: Behavior Change Coaching, Relationship Building, Wellness Program Management, Member Engagement, CPR
Fort Worth, Texas, United States · On-site
YMCA of Metropolitan Fort Worth Employment Application PLAYHOUSE ATTENDANT The Playhouse Attendant is responsible for providing a safe, engaging, and nurturing environment for children in the YMCA playhouse area. The att…
Skills: Child Supervision, Activity Planning, Emergency Response, Communication, Interpersonal Skills
Alvarado, Texas, United States · On-site
$13/hr–$15/hr
YMCA of Metropolitan Fort Worth Employment Application About the YMCA of Metropolitan Fort Worth The YMCA of Metropolitan Fort Worth is one of the fastest-growing Y associations in Texas, serving over 50,000 individuals …
Skills: Childcare, Youth Development, Classroom Management, Communication, Patience
Alvarado, Texas, United States · On-site
$16/hr–$18/hr
YMCA of Metropolitan Fort Worth Employment Application About the YMCA of Metropolitan Fort Worth The YMCA of Metropolitan Fort Worth is one of the fastest-growing Y associations in Texas, serving over 50,000 individuals …
Skills: Program Management, Staff Supervision, Youth Development, Lesson Planning, Compliance Management
Benbrook, Texas, United States · On-site
$11/hr–$12/hr
YMCA of Metropolitan Fort Worth Employment Application As a YMCA Member Service Representative, you will be the first point of contact for current and prospective members. You will provide excellent customer service, ass…
Skills: Interpersonal Communication, Multitasking, Basic Computer Skills, Problem-solving, Attention to Detail
Fort Worth, Texas, United States · On-site
YMCA of Metropolitan Fort Worth Employment Application Early Learning Teacher Provides direction for the children in the classroom, and implements program curriculm. Provides a quality experience to children and parents …
Skills: Curriculum Implementation, Child Supervision, Parent Communication, Classroom Management, Observation and Evaluation
Fort Worth, Texas, United States · On-site
$15/hr–$15/hr
YMCA of Metropolitan Fort Worth Employment Application YMCA Camp Carter is a beautiful 360-acre year-round summer camp located right in the heart of Fort Worth, TX. At camp, we offer 11 weeks of care that runs from Tuesd…
Skills: Archery Instruction, Youth Development, Group Management, Risk Management, Outdoor Education
Fort Worth, Texas, United States • On-site
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The Member Services Representative serves as the primary point of contact for members, managing inquiries, registrations, and facility access. They are also responsible for processing payments, maintaining accurate records, and promoting YMCA programs to prospective members.
Candidates must be at least 16 years of age and possess strong communication and interpersonal skills. Previous customer service experience is preferred, and candidates should be willing to obtain CPR, First Aid, and AED certifications within 30 days.
YMCA of Metropolitan Fort Worth Employment Application
MEMBER SERVICES REPRESENTATIVE
As a YMCA Member Service Representative, you will be the first point of contact for current and prospective
members. You will provide excellent customer service, assist with membership inquiries, and support various
administrative tasks to ensure a positive member experience.
Key Responsibilities:
• Greet and welcome members, guests, and visitors in a friendly and professional manner.
• Provide information about YMCA programs, services, and membership options.
• Assist members with inquiries, registration, and resolving issues.
• Promote YMCA membership benefits and programs to prospective members.
• Conduct membership tours and orientation sessions.
• Assist with membership sales and renewals.
• Process membership applications, cancellations, and changes.
• Handle cash transactions, including membership fees and program payments.
• Maintain accurate records and member information in the database.
• Ensure the front desk area is clean, organized, and welcoming.
• Monitor access to the facility, ensuring that only authorized members and guests enter.
• Report any maintenance or safety concerns to the appropriate staff.
• Work collaboratively with other YMCA staff to support overall member experience.
• Participate in team meetings and contribute to improving member services.
• Assist with special events and community outreach as needed.
Qualifications:
• Must be minimum 16yrs of age.
• CPR, First Aid, and AED certification preferred (or willingness to obtain within the first 30 days of
employment).
• Previous customer service experience preferred.
• Experience working in a community-focused organization or membership-based facility preferred.
Skills:
• Strong interpersonal and communication skills.
• Ability to multitask and handle stressful situations with professionalism.
• Proficiency in basic computer skills and familiarity with member management software.
• Strong problem-solving skills and attention to detail.
MISSION
To put Christian principles into practice through programs, services and relationships that build a healthy spirit, mind
and body for all.
AREAS OF IMPACT
The YMCA is an organization that serves all people, from all backgrounds and all walks of life. Our purpose is to
strengthen community. Our areas of impact include:
• Youth Development: Empowering young people to reach their full potential.
• Healthy Living: Improving individual and community well-being.
• Social Responsibility: Providing support and inspiring action in our communities.
OUR CULTURE:
Our mission and core values are brought to life by our culture. In the Y, we strive to live our cause of strengthening
communities with purpose and intentionality every day.
We are welcoming: we are open to all. We are a place where you can belong and become.
We are genuine: we value you and embrace your individuality.
We are hopeful: we believe in you and your potential to become a catalyst in the world.
We are nurturing: we support you in your journey to develop your full potential.
We are determined: above all else, we are on a relentless quest to make our community stronger beginning with
you.
MAKE A DIFFERENCE. WORK AT THE Y.
This job description is not intended to be all inclusive. It is understood that the employee will also perform other reasonable association duties and will be responsible for implementation of the policies, procedures and standards established by the Metropolitan Board, the branch Board of Managers and the Association Leadership. Job descriptions are reviewed periodically and may be revised at the discretion of management. This job description is not a written or implied contract.
We stand for healthy living, youth development and social responsibility.
The YMCA impacts the community daily through programs that emphasize youth development, encourage healthy living, and empower social responsibility. The non-profit organization offers diverse family programs including youth sports, youth and government, camping, child care, swimming and drowning prevention, wellness, diabetes management, and senior-specific adult programs in addition to fitness memberships. The Y has branches in Tarrant, Johnson, and Hood counties. Additionally, it owns and operates YMCA Camp Carter, a year-round facility offering both day-camp programs and residential opportunities for youth. It also owns and operates the YMCA Sports Complex in southwest Fort Worth, providing soccer, baseball, and other youth sports. Mission: To put Christian principles into practice through programs, services and relationships that build healthy spirit, mind and body for all. Vision: Preparing youth to succeed and serve. Values: Our values embrace the universal truths inherent in relationships with others - Respect, Responsibility, Caring and Honesty.
Offices: Fort Worth, Texas, US
We stand for healthy living, youth development and social responsibility.
The YMCA impacts the community daily through programs that emphasize youth development, encourage healthy living, and empower social responsibility. The non-profit organization offers diverse family programs including youth sports, youth and government, camping, child care, swimming and drowning prevention, wellness, diabetes management, and senior-specific adult programs in addition to fitness memberships. The Y has branches in Tarrant, Johnson, and Hood counties. Additionally, it owns and operates YMCA Camp Carter, a year-round facility offering both day-camp programs and residential opportunities for youth. It also owns and operates the YMCA Sports Complex in southwest Fort Worth, providing soccer, baseball, and other youth sports. Mission: To put Christian principles into practice through programs, services and relationships that build healthy spirit, mind and body for all. Vision: Preparing youth to succeed and serve. Values: Our values embrace the universal truths inherent in relationships with others - Respect, Responsibility, Caring and Honesty.
Offices: Fort Worth, Texas, US
