YASH Technologies is a leading technology integrator specializing in helping clients reimagine operating models, enhance competitiveness, optimize costs, foster exceptional stakeholder experiences, and drive business tra…
YASH Technologies is a leading technology integrator specializing in helping clients reimagine operating models, enhance competitiveness, optimize costs, foster exceptional stakeholder experiences, and drive business tra…
Skills: Microsoft Dynamics 365, Power Platform, Power Apps, Power Automate, Dataverse
YASH Technologies is a leading technology integrator specializing in helping clients reimagine operating models, enhance competitiveness, optimize costs, foster exceptional stakeholder experiences, and drive business tra…
YASH Technologies is a leading technology integrator specializing in helping clients reimagine operating models, enhance competitiveness, optimize costs, foster exceptional stakeholder experiences, and drive business tra…
Skills: SAP PP, SAP QM, SAP PM, MRP Live, MES Integration
YASH Technologies is a leading technology integrator specializing in helping clients reimagine operating models, enhance competitiveness, optimize costs, foster exceptional stakeholder experiences, and drive business tra…
Skills: Citrix Cloud Management, Citrix DaaS Configuration, Virtual Delivery Agent (VDA), Windows Server Administration, PowerShell Scripting
YASH Technologies is a leading technology integrator specializing in helping clients reimagine operating models, enhance competitiveness, optimize costs, foster exceptional stakeholder experiences, and drive business tra…
Skills: Aspen Plant Equipment Manager (APEM), Aspen Production Record Manager (APRM), Computer System Validation (CSV), Operational Qualification (OQ), Asset Performance Management (APM)
YASH Technologies is a leading technology integrator specializing in helping clients reimagine operating models, enhance competitiveness, optimize costs, foster exceptional stakeholder experiences, and drive business tra…
YASH Technologies is a leading technology integrator specializing in helping clients reimagine operating models, enhance competitiveness, optimize costs, foster exceptional stakeholder experiences, and drive business tra…
Skills: SAP PS, WBS, Network, Milestones, Cost Planning
YASH Technologies is a leading technology integrator specializing in helping clients reimagine operating models, enhance competitiveness, optimize costs, foster exceptional stakeholder experiences, and drive business tra…
Skills: SAP ABAP, ABAP Objects, Dialog Programming, User-exits, BADI
YASH Technologies is a leading technology integrator specializing in helping clients reimagine operating models, enhance competitiveness, optimize costs, foster exceptional stakeholder experiences, and drive business tra…
Skills: SAP Security, Role Administration, Change Management, Cyber Security, SoD/SOX Reviews
YASH Technologies is a leading technology integrator specializing in helping clients reimagine operating models, enhance competitiveness, optimize costs, foster exceptional stakeholder experiences, and drive business tra…
Skills: SAP MM, SAP PP, SAP S/4HANA, Plan-to-Stock, Material Master
YASH Technologies is a leading technology integrator specializing in helping clients reimagine operating models, enhance competitiveness, optimize costs, foster exceptional stakeholder experiences, and drive business tra…
Skills: SAP BW, SAP HANA, CDS Views, Data Warehouse Design, Eclipse Tool
YASH Technologies is a leading technology integrator specializing in helping clients reimagine operating models, enhance competitiveness, optimize costs, foster exceptional stakeholder experiences, and drive business tra…
Skills: SAP EWM, SAP LE, SAP MM, Warehouse Management, Logistics Processes
YASH Technologies is a leading technology integrator specializing in helping clients reimagine operating models, enhance competitiveness, optimize costs, foster exceptional stakeholder experiences, and drive business tra…
Skills: Microsoft Intune, Microsoft Entra, MS Graph API, SCCM, Service-now
Experience 1-3 Years Job Description ROLE AND RESPONSIBILITIES: Provisioning: Deploy and configure Linux servers and VMware virtual machines. Monitoring: Track system health daily using AWS CloudWatch and vCenter. Troubl…
Skills: Linux Administration, VMware vSphere, AWS, AWS CloudWatch, RHEL
YASH Technologies is a leading technology integrator specializing in helping clients reimagine operating models, enhance competitiveness, optimize costs, foster exceptional stakeholder experiences, and drive business tra…
Skills: SAP CPI, iFlow Design, SAP BTP, Groovy, SAP PI/PO
YASH Technologies is a leading technology integrator specializing in helping clients reimagine operating models, enhance competitiveness, optimize costs, foster exceptional stakeholder experiences, and drive business tra…
Skills: Windows Server Administration, VMware vSphere, Azure Cloud, Active Directory, PowerShell Scripting
Sr. Software Engineer - Full Stack development-Java Job
pune, Maharashtra, India · On-site
Senior
YASH Technologies is a leading technology integrator specializing in helping clients reimagine operating models, enhance competitiveness, optimize costs, foster exceptional stakeholder experiences, and drive business tra…
YASH Technologies is a leading technology integrator specializing in helping clients reimagine operating models, enhance competitiveness, optimize costs, foster exceptional stakeholder experiences, and drive business tra…
YASH Technologies is a leading technology integrator specializing in helping clients reimagine operating models, enhance competitiveness, optimize costs, foster exceptional stakeholder experiences, and drive business tra…
Skills: Story Creation, Agile Methodology, Requirements Gathering, User Stories, Scrum Ceremonies
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Full-time
Flexible Work Arrangements, Inclusive Team Environment, Continuous Learning Opportunities, Ethical Corporate Culture
Posted 1d ago
Apply by Jun 30
~40 hrs/week
Responsibilities
Responsible for the end-to-end administration, configuration, and optimization of the Amazon Connect contact center platform. This includes managing enterprise voice services, routing logic, and ensuring system reliability and scalability.
Requirements
Requires over 5 years of experience as an Amazon Connect Administrator. Candidates must be proficient in managing contact flows, voice infrastructure, and troubleshooting connectivity issues.
Full job description
YASH Technologies is a leading technology integrator specializing in helping clients reimagine operating models, enhance competitiveness, optimize costs, foster exceptional stakeholder experiences, and drive business transformation.
At YASH, we’re a cluster of the brightest stars working with cutting-edge technologies. Our purpose is anchored in a single truth – bringing real positive changes in an increasingly virtual world and it drives us beyond generational gaps and disruptions of the future.
We are looking forward to hire Amazon Connect Professionals in the following areas :
Amazon Connect Administrator
Exp: 5+ Years
Role Overview - The Amazon Connect Administrator is responsible for providing end-to-end administration, configuration, optimization, and operational support for Amazon Connect contact center platform and enterprise voice services. The role focuses on improving system reliability, customer experience, and operational efficiency
Key Responsibilities
Amazon Connect Platform Management
Configure, maintain, and optimize:
Contact flows
Queues and routing profiles
Agents and agent hierarchy
Contact Control Panel (CCP)
Design and enhance routing logic to improve:
Call handling efficiency
First call resolution
Monitoring & Support
Monitor system performance, availability, and operational health
Troubleshoot and resolve Amazon Connect issues
Ensure scalability aligned with business demand and cost efficiency
Enterprise Voice Services Support
Administer and support enterprise voice infrastructure, including:
Session Border Controllers (SBCs)
SIP trunks and DID services
Routers and voice gateways
Manage integration between Amazon Connect and enterprise voice platforms
Troubleshoot:
Voice quality issues
Routing and connectivity problems
Ensure availability, resiliency, and security of voice systems supporting global operations
At YASH, you are empowered to create a career that will take you to where you want to go while working in an inclusive team environment. We leverage career-oriented skilling models and optimize our collective intelligence aided with technology for continuous learning, unlearning, and relearning at a rapid pace and scale.
Our Hyperlearning workplace is grounded upon four principles
Flexible work arrangements, Free spirit, and emotional positivity
Agile self-determination, trust, transparency, and open collaboration
All Support needed for the realization of business goals,
Stable employment with a great atmosphere and ethical corporate culture
Transform your business, go #digital with #automation.
#YASHTechnologies
Industry
IT Services and IT Consulting
Company size
5,001-10,000 employees
Founded
1996
Headquarters
East Moline, IL
LinkedIn followers
786,677
YASH Technologies is a consulting-led transformation partner with a proven track record of helping customers address their current and prospective digital transformation challenges. Recognized as "Large enough to transform and small enough to care," our customer-centricity and robust value systems have helped us earn the trust of our clients globally and enabled us to be the "Digital Partner of choice" of 75+ global F500 companies. We combine battle-tested consulting, technology, advisory, and outsourcing services capabilities "Glocally" with a consultative & value-centric approach to enable clients to achieve unprecedented performance and revenue growth at optimized costs. We are incredibly passionate about our mission - driving customer success, engaging with our associates, and giving back to the communities in which we live. We have fostered an environment that empowers associates and allows them to actualize themselves while enabling them to deliver exceptional experiences to our customers and partners.
We deeply treasure the trust evolve as an organization to bring our business, industry, and technology experience to develop and optimize innovative business-driven technology solutions for our customers. Regarding our vision, mission and values, YASH is focused on building long-term relationships and working with clients as an extended team. As such, YASH has created a culture where people feel empowered to make a difference; where every YASHian is passionate about innovation and collaboration; and where we take care of each other, our clients, our partners, and our communities just because it is the right thing to do.
Offices: 605, 17th Avenue, East Moline, IL 61244, US · US Development Center, 841 Avenue of the Cities, East Moline, IL 61244, US · Development Center, India, Raheja Plaza, Unit No. 701/A L.B.S.Road Ghatkopar - West, Mumbai, MH 400086, IN · 150 Presidential Way, Suite 230, Woburn, MA 01801, US · Missouri (US Regional Center), Suite 135 One CityPlace Drive,, St. Louis, MO 63141, US
Information Management ServicesInfrastructure ServicesLifecycle ManagementMobility ServicesQuality Assurance and Testing ServicesData Analytics RPAmachinelearningautomationbig data
Transform your business, go #digital with #automation.
#YASHTechnologies
Industry
IT Services and IT Consulting
Company size
5,001-10,000 employees
Founded
1996
Headquarters
East Moline, IL
LinkedIn followers
786,677
YASH Technologies is a consulting-led transformation partner with a proven track record of helping customers address their current and prospective digital transformation challenges. Recognized as "Large enough to transform and small enough to care," our customer-centricity and robust value systems have helped us earn the trust of our clients globally and enabled us to be the "Digital Partner of choice" of 75+ global F500 companies. We combine battle-tested consulting, technology, advisory, and outsourcing services capabilities "Glocally" with a consultative & value-centric approach to enable clients to achieve unprecedented performance and revenue growth at optimized costs. We are incredibly passionate about our mission - driving customer success, engaging with our associates, and giving back to the communities in which we live. We have fostered an environment that empowers associates and allows them to actualize themselves while enabling them to deliver exceptional experiences to our customers and partners.
We deeply treasure the trust evolve as an organization to bring our business, industry, and technology experience to develop and optimize innovative business-driven technology solutions for our customers. Regarding our vision, mission and values, YASH is focused on building long-term relationships and working with clients as an extended team. As such, YASH has created a culture where people feel empowered to make a difference; where every YASHian is passionate about innovation and collaboration; and where we take care of each other, our clients, our partners, and our communities just because it is the right thing to do.
Offices: 605, 17th Avenue, East Moline, IL 61244, US · US Development Center, 841 Avenue of the Cities, East Moline, IL 61244, US · Development Center, India, Raheja Plaza, Unit No. 701/A L.B.S.Road Ghatkopar - West, Mumbai, MH 400086, IN · 150 Presidential Way, Suite 230, Woburn, MA 01801, US · Missouri (US Regional Center), Suite 135 One CityPlace Drive,, St. Louis, MO 63141, US
Information Management ServicesInfrastructure ServicesLifecycle ManagementMobility ServicesQuality Assurance and Testing ServicesData Analytics RPAmachinelearningautomationbig data