Victoria, Australia · On-site
· Gather, analyze, and document business and technical requirements for ServiceNow ITOM initiatives. · Conduct workshops with infrastructure, cloud, network, application, and operations teams to understand current-state …
Skills: ServiceNow ITOM, Discovery, Service Mapping, Event Management, CMDB
Sydney, New South Wales, Australia · On-site
Core (Skills and Experience Vendor and Stakeholder Management Demonstrated ability to effectively manage vendors, delivery partners, and business stakeholders. Strong communication, negotiation, and relationship manageme…
Skills: Vendor Management, Stakeholder Management, Solution Architecture, Architecture Governance, Agile Delivery
Victoria, Australia · On-site
Key Responsibilities Design, develop, configure, and implement ServiceNow ITOM solutions, including Discovery, Service Mapping, Event Management, CMDB, Cloud Discovery, and AIOps. Collaborate with Business Analysts, Arch…
Skills: ServiceNow ITOM, Discovery, Service Mapping, Event Management, CMDB
Sydney, New South Wales, Australia · On-site
Job Description: We are looking for an experienced Automation Test Engineer with expertise in the Contact Centre/Customer Service domain. The ideal candidate should have hands-on experience in automation testing, API tes…
Skills: Automation Testing, Selenium, Java, API Testing, Postman
Sydney, New South Wales, Australia · On-site
Must Have Skills: Playwright, Selenium, JAVA, CodeCeptJS Detailed Job Description Should have expertise in design and development of advanced automation frameworks using CodeCeptJS, Playwright and Java Selenium. Experien…
Skills: Playwright, Selenium, Java, CodeCeptJS, Maven
Sydney, New South Wales, Australia · On-site
Job Description: Must Have Skills: Strong experience in ETL data migration testing, including validating source to target data, transformation logic, and data accuracy using SQL and ETL tool. Stakeholder coordination exc…
Skills: ETL Testing, Data Migration, SQL, Data Accuracy, Transformation Logic
Victoria, Australia · On-site
Job Description Design, implement, and maintain cloud automation solutions across Kubernetes environments. · Deploy, configure, and support containerized applications using Kubernetes and related ecosystem tools. · Devel…
Skills: Kubernetes, Docker, Cloud Automation, CI/CD, Infrastructure-as-Code
Sydney, New South Wales, Australia · On-site
JOB DESCRIPTION: - Role Summary The Reporting Business Analyst (Tech BA – Reporting) provides specialist business analysis capability across data‑intensive reporting and analytics initiatives within the Collections and C…
Skills: Business Analysis, Data Analysis, SQL, Python, Alteryx
Greater Brisbane, Queensland, Australia · On-site
We are seeking an experienced Control Systems Manager to lead the design, implementation, maintenance, and support of industrial automation and control systems. The ideal candidate will have strong technical expertise in…
Skills: Control Systems, Industrial Automation, Citect SCADA, Siemens PLC, Rockwell PLC
Sydney, New South Wales, Australia · On-site
Must Have Skills: 5+ years of experience in DNS operations/support, with at least 2–3 years at L3 level Strong hands‑on experience with BIND (open‑source DNS) Deep understanding of: · DNS protocol internals · Authoritati…
Skills: DNS, BIND, Linux, Unix, TCP/IP
Sydney, New South Wales, Australia · On-site
Job Description: Role description - Business Analyst responsible for evaluating downstream impacts of UNITE transformation initiatives to the Complaints business in Customer Production and Support. Defines business requi…
Skills: Business Analysis, UNITE Transformation, API Integration, Banking Domain, Agile Delivery
Sydney, New South Wales, Australia · On-site
Must Have Skills: Strong GCP Solution Architecture : Strong expertise in designing solutions using core GCP services like BigQuery, Dataflow, Pub/Sub, Cloud Storage, and Cloud Run. Knowledge of End-to-End System Desi…
Skills: GCP Solution Architecture, BigQuery, Dataflow, Pub/Sub, Cloud Storage
Sydney, New South Wales, Australia · On-site
Must Have Skills: 5+ years of experience in DNS operations/support, with at least 2–3 years at L3 level Strong hands‑on experience with BIND (open‑source DNS) Deep understanding of: · DNS protocol internals · Authoritati…
Skills: DNS Operations, BIND, DNS Protocol, Authoritative DNS, Recursive DNS
Victoria, Australia · On-site
12+ Years of development and app modernization experience Experience in hosting and configuring the applications on IIS b.Experience in modernization of Applications to Azure PaaS platform along with migration experience…
Skills: Azure PaaS, Application Modernization, Kubernetes, AKS, Web Application Development
Greater Brisbane, Queensland, Australia · On-site
Job Description: -Define and own the test strategy aligned to business objectives, hybrid delivery methodology and risk profile - Create and maintain test plans, test schedules and entry/exit criteria - Work with the ven…
Skills: Test Strategy, Test Planning, Test Scheduling, System Testing, Integration Testing
Sydney, New South Wales, Australia · On-site
We are looking for a Senior Technical Business Analyst with solid ECM experience, exceptional stakeholder management skills, and outstanding communication capabilities. The ideal candidate will be comfortable engaging wi…
Skills: Enterprise Content Management, Stakeholder Management, Communication, Technical Business Analysis, Document Capture
Victoria, Australia · On-site
Must Have Skills: • Strong experience with SRE and New Relic for monitoring and log analysis • Understanding of IAM, security protocols, and authentication flows • Understanding of Java (debugging, minor enhancements) • …
Skills: SRE, New Relic, IAM, Java, Kubernetes
Sydney, New South Wales, Australia · On-site
12+ Years of development and app modernization experience Experience in hosting and configuring the applications on IIS b.Experience in modernization of Applications to Azure PaaS platform along with migration experience…
Skills: Azure PaaS, Application Modernization, Kubernetes, AKS, Azure Landing Zone
Sydney, New South Wales, Australia · On-site
We are seeking an experienced Technical Lead with strong expertise in .NET technologies and Enterprise Content Management (ECM) platforms. The candidate should have a proven track record of leading technical initiatives,…
Skills: .NET, Enterprise Content Management, ECM, Technical Leadership, Architectural Guidance
Sydney, New South Wales, Australia · On-site
- Manage, maintain, and support the operational requirements of storage infrastructure and data protection systems, ensuring reliability and compliance. - Implement and administer new storage infrastructure installations…
Skills: Hitachi SAN, Hitachi NAS, Brocade SAN switches, Cloudian HyperStore, Veeam Backup and Replication
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The Tech Lead will gather business requirements and design scalable ServiceNow ITOM solutions including Discovery, Service Mapping, and CMDB. They will also facilitate integrations with enterprise monitoring tools and support AIOps workflows.
The candidate must have 4-8 years of experience in ITOM initiatives and possess strong knowledge of CMDB data models and CSDM. Proficiency in translating technical specifications and coordinating UAT activities is required.
· Gather,
analyze, and document business and technical requirements for ServiceNow ITOM
initiatives.
· Conduct
workshops with infrastructure, cloud, network, application, and operations
teams to understand current-state processes and challenges.
· Translate
business requirements into functional and technical specifications for ITOM
modules including Discovery, Service Mapping, Event Management, and CMDB.
· Define
CMDB data model, CI classes, relationships, identification and reconciliation
rules aligned with CSDM.
· Work
with architects and technical teams to design scalable ITOM solutions and
integration requirements.
· Analyze
infrastructure, cloud, monitoring, and application landscapes to support
Discovery and Service Mapping implementations.
· Facilitate
integration requirements between ServiceNow and enterprise monitoring tools
such as SolarWinds, Splunk, Dynatrace, CloudWatch, Azure Monitor, and others.
· Support
Event Management and AIOps use cases by defining event correlation, alert
management, and operational workflows.
· Develop
user stories, process flows, use cases, acceptance criteria, and functional
design documents.
· Coordinate
UAT activities, defect management, solution validation, and stakeholder
sign-off.
· Support
data quality initiatives, CMDB governance, and continuous service improvement
programs.
Offices: MELBOURNE, VIC 3199, AU
Offices: MELBOURNE, VIC 3199, AU
