Melbourne, Victoria, Australia · Hybrid
Job Advert Senior Software Engineer, AI Enablement The role & impact You'll join a small team that builds the tools, platforms and best practices helping engineers across Xero work with AI. Rather than shipping something…
Skills: C#, .NET, AWS, Python, TypeScript
Melbourne, Victoria, Australia · Hybrid
The role & impact As a Customer Experience Specialist – Accounting, you’ll be a first point of contact for small business owners, bookkeepers, and accountants when they need help getting the most from Xero. You’ll suppor…
Skills: Accounting Fundamentals, Bookkeeping, Customer Experience, Problem Solving, Outbound Calling
Auckland, Auckland, New Zealand · Hybrid
The role & it's impact: As a Sales Development Representative, you are the first point of contact for new Partners, serving as a vital expression of the Xero brand. You will play a critical role in qualifying leads and o…
Skills: Lead Qualification, Outbound Prospecting, Salesforce, Relationship Building, Discovery
Wellington, Wellington, New Zealand · Hybrid
The role & it's impact: As a Sales Development Representative, you are the first point of contact for new Partners, serving as a vital expression of the Xero brand. You will play a critical role in qualifying leads and o…
Skills: Lead Qualification, Onboarding, Outbound Prospecting, Salesforce, Discovery
Napier City, Hawke's Bay, New Zealand · Hybrid
The role & impact As a Customer Experience Specialist – Accounting, you’ll be a first point of contact for small business owners, bookkeepers, and accountants when they need help getting the most from Xero. You’ll suppor…
Skills: Accounting Fundamentals, Bookkeeping, Customer Experience, Problem Solving, Communication
Napier City, Hawke's Bay, New Zealand · Hybrid
The role & it's impact: As a Sales Development Representative, you are the first point of contact for new Partners, serving as a vital expression of the Xero brand. You will play a critical role in qualifying leads and o…
Skills: Lead Qualification, Outbound Prospecting, Salesforce, Relationship Building, Discovery
Auckland, Auckland, New Zealand · Hybrid
The role & impact As a Customer Experience Specialist – Accounting, you’ll be a first point of contact for small business owners, bookkeepers, and accountants when they need help getting the most from Xero. You’ll suppor…
Skills: Accounting Fundamentals, Bookkeeping, Customer Experience, Problem Solving, Outbound Calling
Wellington, Wellington, New Zealand · Hybrid
The role & impact As a Customer Experience Specialist – Accounting, you’ll be a first point of contact for small business owners, bookkeepers, and accountants when they need help getting the most from Xero. You’ll suppor…
Skills: Accounting Fundamentals, Bookkeeping, Customer Experience, Problem Solving, Outbound Calling
San Mateo, California, United States · Hybrid
$320k–$390k/yr
About Xero Xero is a global cloud accounting platform built for small businesses and the accountants and bookkeepers who serve them. With nearly 5 million subscribers across 180 countries — including the UK, Australia, t…
Skills: Product Marketing, Go-To-Market Strategy, AI Strategy, Positioning And Messaging, Global Team Leadership
United States · Remote OK
$148k–$190k/yr
The role / impact As the commercial owner and senior people leader for our Accountant & Bookkeeping Partner Channel in the US, you will shape the strategy, execution, and performance of our Enterprise business. In this h…
Skills: Strategic Account Management, Revenue Forecasting, Enterprise SaaS, B2B Sales, Cross-functional Collaboration
Denver, Colorado, United States · Hybrid
$138k–$173k/yr
The role / impact In this high-visibility role, you will drive transformation across Xero’s global sales function, combining strategy, data, and commercial impact. By leveraging best-in-class artificial intelligence tool…
Skills: Sales Operations, Revenue Operations, Go-To-Market Analytics, AI Tools, CRM
Toronto, Ontario, Canada · Hybrid
$186k–$236k/yr
The role / impact You will focus on solving engineering problems at scale, moving beyond feature delivery to influence the architecture and implementation of distributed systems. By refactoring complex, monolithic system…
Skills: Distributed Systems, System Architecture, C#, .Net, React
London, England, United Kingdom · Hybrid
As an Engineer in our newly formed UK Regional Team, you will deliver the features most critical to Xero’s success in the UK. You will play a vital role in responding to the voice of our customers, ensuring we have the r…
Skills: Software Design, Agile Development, Problem Solving, Stakeholder Engagement, Technical Excellence
Vancouver, British Columbia, Canada · Hybrid
$188k–$236k/yr
The role / impact As an Engineering Manager, you will drive the delivery of high-quality software by leading high-performing, inclusive teams. You won’t just manage the work; you will act as a technical anchor, maintaini…
Skills: Software Architecture, Agile Methodologies, Engineering Leadership, AI Engineering, Technical Modernization
Denver, Colorado, United States · Hybrid
$66k–$83k/yr
The role / impact In this role, you will drive the growth and development of Xero's commercial relationships with accounting and bookkeeping partners within your designated territory. By collaborating closely with these …
Skills: Consultative Selling, Relationship Management, SaaS Sales, Pipeline Management, Salesforce
Manchester, England, United Kingdom · Hybrid
The role & impact As a Customer Experience Specialist for Melio, you will be a key brand ambassador, providing essential support and guidance to small business owners, accountants, and bookkeepers. You will act as a trus…
Skills: Customer Experience, Communication Skills, Salesforce, Zendesk, Problem Solving
Auckland, Auckland, New Zealand · Hybrid
The role / impact In the role of Change & Delivery Manager, you will be at the forefront of driving pivotal transformations across the Customer Growth & Experience team. Your leadership will direct the strategic integrat…
Skills: Change Management, Project Management, Strategic Integration, Process Optimisation, Stakeholder Management
London, England, United Kingdom · Hybrid
The role / impact As the BI/Analytics Lead for the UK region, you will act as a strategic intelligence hub, empowering our sales teams to make data-driven decisions at the right time. This is a senior individual contribu…
Skills: SQL, Tableau, Snowflake, DBT, Data Storytelling
Wellington, Wellington, New Zealand · Hybrid
The role / impact In the role of Change & Delivery Manager, you will be at the forefront of driving pivotal transformations across the Customer Growth & Experience team. Your leadership will direct the strategic integrat…
Skills: Change Management, Project Management, Strategic Integration, Process Optimisation, Stakeholder Management
Melbourne, Victoria, Australia · Hybrid
Our Purpose At Xero, we’re here to make life better for people in small business, their advisors and communities around the world. By making small businesses more efficient every day, connecting them with big business te…
Skills: Data Engineering, Platform Engineering, Strategic Planning, Operating Model Design, AI Transformation
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Build and own tools, platforms, and best practices to enable engineers across the organization to work with AI. Develop an internal skills marketplace and AI distribution platform while collaborating with vendors like AWS, Microsoft, and GitHub.
Requires hands-on software engineering experience, preferably with C#, .NET, and AWS, and a track record of building reliable internal platforms. Candidates should possess strong communication skills and a deep curiosity for AI-native tools and coding agents.
You'll join a small team that builds the tools, platforms and best practices helping engineers across Xero work with AI. Rather than shipping something once and moving on, you'll own it end to end from early experimentation through to production, including the run books, monitoring and rollback thinking that keep it reliable once real engineers depend on it day to day.
This is a role with real influence. You'll help shape the technical direction of an internal skills marketplace and AI distribution platform used across the wider engineering organisation, work directly with vendors like AWS, Microsoft and GitHub on technology that isn't public yet, and help guide and challenge a team that's still early in its AI journey.
The AI Enablement team sits within Engineering Experience and focuses on helping product engineering teams work faster and better with AI through platforms, tooling and practical guidance rather than just standard tooling. It's a close-knit team, spread across Melbourne, Sydney and the Sunshine Coast, with a product manager based in Wellington, who stay connected through regular syncs and a genuinely collaborative way of working despite the distance.
Our current stack is C#, .NET and AWS, with Python and TypeScript picked up along the way for AI tooling
Building an internal skills marketplace and a distribution platform for AI tools used across Xero's engineering org
Developing guidance and best practice for authoring agent skills, including agents for remediation tasks
Collaborating directly with AWS, Microsoft and GitHub on early-access technology not yet available in market
You can be based anywhere in Australia, and we're also open to candidates based in New Zealand. The team works in a hybrid way and is used to connecting across time zones, with regular in person boost days to come together, plan and collaborate as a team.
You bring hands-on software engineering experience, ideally with C#, .NET and AWS — if your background is elsewhere, we're still keen to talk, as good engineers pick up new stacks quickly
You've built internal tools or platforms that other engineers genuinely relied on
Production discipline matters to you: You write runbooks, set up monitoring and think through rollback before anything goes live
You communicate clearly and know how to bring people along with an idea, not just ship code quietly in the background
You're curious about coding agents and AI-native tools, and you keep an eye on where AI engineering is heading
You can challenge a decision directly and respectfully, and you learn new things in a structured, quality-focused way
Apply even if your experience isn't a perfect match! At Xero, we hire based on your skills, passion, and the unique perspective you can bring to enhance our culture and team.
Powerful enough for your accountant, simple enough for you.
Trusted by 4.4M+ around the world on the most loved SMB accounting platform. Xero's Community Guidelines: https://www.xero.com/support/community-guidelines/
Offices: 19-23 Taranaki Street, Te Aro, Wellington 6142, NZ · 100 Avebury Boulevard, 5th Floor, Milton Keynes, England MK9 1FH, GB · 260 Burwood Rd, Level 3, Hawthorn, Victoria 3122, AU · 1615 Platte St, 4th Floor, Denver, Colorado 80202, US · 188 York Way, 8th Floor, London, England N79AS, GB
Powerful enough for your accountant, simple enough for you.
Trusted by 4.4M+ around the world on the most loved SMB accounting platform. Xero's Community Guidelines: https://www.xero.com/support/community-guidelines/
Offices: 19-23 Taranaki Street, Te Aro, Wellington 6142, NZ · 100 Avebury Boulevard, 5th Floor, Milton Keynes, England MK9 1FH, GB · 260 Burwood Rd, Level 3, Hawthorn, Victoria 3122, AU · 1615 Platte St, 4th Floor, Denver, Colorado 80202, US · 188 York Way, 8th Floor, London, England N79AS, GB
