San José, San José, Costa Rica · Hybrid
Your work days are brighter here. We’re obsessed with making hard work pay off, for our people, our customers, and the world around us. As a Fortune 500 company and a leading AI platform for managing people, money, and a…
Skills: Contract Negotiation, Churn Reduction, B2B SaaS Sales, Account Management, Financial Forecasting
Pleasanton, California, United States · Hybrid
$134k–$201k/yr
Your work days are brighter here. We’re obsessed with making hard work pay off, for our people, our customers, and the world around us. As a Fortune 500 company and a leading AI platform for managing people, money, and a…
Skills: Consultative Selling, Account Planning, Deal Management, Upselling, C-Level Negotiation
Chicago, Illinois, United States · Hybrid
$137k–$168k/yr
Your work days are brighter here. We’re obsessed with making hard work pay off, for our people, our customers, and the world around us. As a Fortune 500 company and a leading AI platform for managing people, money, and a…
Skills: SaaS Sales, Cloud ERP, HCM, Financial Planning, C-Level Negotiation
San Francisco, California, United States · Hybrid
$134k–$201k/yr
Your work days are brighter here. We’re obsessed with making hard work pay off, for our people, our customers, and the world around us. As a Fortune 500 company and a leading AI platform for managing people, money, and a…
Skills: Consultative Selling, Account Planning, Deal Management, Upselling, C-Level Negotiation
San José, San José, Costa Rica · Hybrid
Your work days are brighter here. We’re obsessed with making hard work pay off, for our people, our customers, and the world around us. As a Fortune 500 company and a leading AI platform for managing people, money, and a…
Skills: Sourcing and Procurement, Contract Management, Negotiation, Program Management, Relationship Building
San José, San José, Costa Rica · Hybrid
Your work days are brighter here. We’re obsessed with making hard work pay off, for our people, our customers, and the world around us. As a Fortune 500 company and a leading AI platform for managing people, money, and a…
Skills: Accounting Operations, Record to Report, Accounts Receivable, Accounts Payable, Revenue Accounting
Dublin, Leinster, Ireland · Hybrid
$72k–$108k/yr
Your work days are brighter here. We’re obsessed with making hard work pay off, for our people, our customers, and the world around us. As a Fortune 500 company and a leading AI platform for managing people, money, and a…
Skills: TypeScript, Python, REST, SOAP, GraphQL
Reston, Virginia, United States · Hybrid
$144k–$258k/yr
Your work days are brighter here. We’re obsessed with making hard work pay off, for our people, our customers, and the world around us. As a Fortune 500 company and a leading AI platform for managing people, money, and a…
Skills: Data Lakehouse Architecture, Apache Iceberg, Delta Lake, AWS EMR, AWS Athena
Pleasanton, California, United States · Hybrid
$187k–$281k/yr
Your work days are brighter here. We’re obsessed with making hard work pay off, for our people, our customers, and the world around us. As a Fortune 500 company and a leading AI platform for managing people, money, and a…
Skills: Enterprise Architecture, ServiceNow, DevSecOps, AI-Forward Design, Python
Reston, Virginia, United States · Hybrid
$144k–$258k/yr
Your work days are brighter here. We’re obsessed with making hard work pay off, for our people, our customers, and the world around us. As a Fortune 500 company and a leading AI platform for managing people, money, and a…
Skills: AWS SageMaker, MLflow, Feature Stores, Vector Databases, Apache Spark
pune, Maharashtra, India · Hybrid
Your work days are brighter here. We’re obsessed with making hard work pay off, for our people, our customers, and the world around us. As a Fortune 500 company and a leading AI platform for managing people, money, and a…
Skills: Procure-to-Pay, Source-to-Pay, Purchase Order Processing, Invoice Reconciliation, Supplier Management
Dublin, Leinster, Ireland · Hybrid
$80k–$120k/yr
Your work days are brighter here. We’re obsessed with making hard work pay off, for our people, our customers, and the world around us. As a Fortune 500 company and a leading AI platform for managing people, money, and a…
Skills: Data Science, Machine Learning, Responsible AI, Python, R
Dublin, Leinster, Ireland · Hybrid
$86k–$130k/yr
Your work days are brighter here. We’re obsessed with making hard work pay off, for our people, our customers, and the world around us. As a Fortune 500 company and a leading AI platform for managing people, money, and a…
Skills: TypeScript, Python, REST API, GraphQL, OpenAPI
Richmond, Queensland, Australia · Hybrid
Employment Type: Permanent Full time Hours: 76 hours/fortnight Location: Richmond with hybrid work on offer Upload with application: Resume & cover letter Contact: Simone Gunsberger / [email protected] Where there…
Skills: Workforce Planning, Performance Analytics, Roster Optimisation, Stakeholder Engagement, Financial Modelling
London, England, United Kingdom · Hybrid
Your work days are brighter here. We’re obsessed with making hard work pay off, for our people, our customers, and the world around us. As a Fortune 500 company and a leading AI platform for managing people, money, and a…
Skills: Partner Marketing, Demand Generation, B2B Marketing, Strategic Planning, Channel Marketing
Cairns, Queensland, Australia · On-site
Employment Type: Part Time Location: Mercy Place Cairns Application: Please upload resume, cover letter, driver licence, police check, VISA status, relevant qualifications and other documentation. Contact: Julia Hanson -…
Skills: Sustainable Gardening, Horticulture, Garden Maintenance, Pruning, Planting
Pleasanton, California, United States · Hybrid
$122k–$217k/yr
Your work days are brighter here. We’re obsessed with making hard work pay off, for our people, our customers, and the world around us. As a Fortune 500 company and a leading AI platform for managing people, money, and a…
Skills: US GAAP, General Ledger Accounting, Financial Statements, Variance Analysis, Account Reconciliations
Atlanta, Georgia, United States · Hybrid
$149k–$264k/yr
Your work days are brighter here. We’re obsessed with making hard work pay off, for our people, our customers, and the world around us. As a Fortune 500 company and a leading AI platform for managing people, money, and a…
Skills: Stakeholder Management, C-Level Relationship Management, Cloud SaaS ERP Deployment, Account Strategy, Customer Retention
Dubai, Dubai, United Arab Emirates · Hybrid
Your work days are brighter here. We’re obsessed with making hard work pay off, for our people, our customers, and the world around us. As a Fortune 500 company and a leading AI platform for managing people, money, and a…
Skills: Lead Generation, Lead Qualification, Market Assessment, B2B Sales, Strategic Sales
City of Banyule, Victoria, Australia · On-site
$45/hr–$79/hr
Employment Type: Fixed Term Full Time Hours: 76 hours per fortnight. Depending on individual classification you may be eligible for an additional 10 hours training time per fortnight. Salary: $45.85 -$ 79.44 (HM12 - HM30…
Skills: Neonatal Care, Paediatric Medicine, Clinical Knowledge, Interpersonal Communication, Time Management
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Lead the end-to-end renewal process for global Adaptive Planning accounts to maximize retention and minimize churn. Collaborate with Account Executives and Customer Success Managers to identify growth opportunities and resolve complex commercial roadblocks.
Requires 5+ years of experience in quota-carrying sales or account management within a B2B SaaS environment. Must be fluent in English and possess advanced skills in negotiating complex multi-year subscription contracts.
We’re obsessed with making hard work pay off, for our people, our customers, and the world around us. As a Fortune 500 company and a leading AI platform for managing people, money, and agents, we’re shaping the future of work so teams can reach their potential and focus on what matters most. The minute you join, you’ll feel it. Not just in the products we build, but in how we show up for each other. Our culture is rooted in integrity, empathy, and shared enthusiasm. We’re in this together, tackling big challenges with bold ideas and genuine care. We look for curious minds and courageous collaborators who bring sun-drenched optimism and drive. Whether you're building smarter solutions, supporting customers, or creating a space where everyone belongs, you’ll do meaningful work with Workmates who’ve got your back. In return, we’ll give you the trust to take risks, the tools to grow, the skills to develop and the support of a company invested in you for the long haul. So, if you want to inspire a brighter work day for everyone, including yourself, you’ve found a match in Workday, and we hope to be a match for you too.
Workday is seeking an experienced and results-driven Renewal Manager to lead the end-to-end renewal process for a large, strategically important portfolio of global planning accounts. This role requires deep commercial expertise, a strong ability to manage complex deal cycles, and a strategic mindset to maximize contract value while enhancing customer trust and strategic value realization.
As a Renewal Manager, you will:
Key Responsibilities:
Strategic Ownership & Churn Reduction: Own, drive, and proactively manage the renewals process for a strategic segment of global Adaptive Planning accounts, ensuring high gross retention and on-time closure, with the primary objective of minimizing product churn.
Negotiation Expertise: Develop and execute win/win negotiation strategies that maximize contract value, leverage value realization conversations with customers, and secure favorable long-term commercial terms.
Forecasting, Risk & Process Control: Maintain a precise, rolling 120-day forecast of your territory, proactively communicating all renewal risk. Maintain strict adherence to process and ensure consistent stage movements, providing accurate pipeline visibility and predictability.
Growth Identification: Maximize account growth opportunities by actively collaborating with the Account Executives and Customer Success Managers to identify up-sells, cross-sells, and add-ons during the renewal cycle.
Roadblock Resolution: Identify customer requirements, uncover complex roadblocks (commercial, technical, or legal), and demonstrate strong account management capabilities to drive deals to completion.
Executive Visibility: Provide executive management with clear visibility into renewal pipeline health and solicit executive involvement as required for complex or distressed accounts.
Work in a flex model environment (50% in office/50% remote) each fiscal quarter.
Basic Qualifications:
5+ years of demonstrated success in a Quota-Carrying Sales, Deal Operations, or Account Management capacity within a B2B SaaS environment.
Fluent in English
Other Qualifications:
Advanced proficiency and track record of success with complex contract renewal processes.
Experience managing and negotiating complex multi-year services and subscription contracts through every stage of the cycle.
Deep knowledge of Workday Planning product value proposition, capabilities, and best practices.
Expertise with an enterprise CRM or CPQ system (Salesforce experience a significant plus).
Technology Adoption: Experience in leveraging or critically thinking about how to integrate AI/Automation into deal processes to drive efficiency and predictability (e.g., risk scoring and quoting).
Demonstrated ability to contribute to process improvement, policies, and tools related to renewals.
Exceptional customer management and advanced negotiation skills, with proven success leading persuasive value conversations at a senior/executive level.
Demonstrated ability to apply a strategic mindset to commercial terms and financial structuring.
Strong financial acumen and process management skills necessary to navigate and apply organizational policies.
Autonomous & Self-Driven: Highly self-driven and autonomous, comfortable managing a large global territory with minimal supervision.
Highly adaptable, able to thrive in high-stakes environments and react efficiently to rapid shifts in priorities.
A problem-solver who anticipates commercial issues and proactively brings solutions to the forefront.
Pursuant to applicable Fair Chance law, Workday will consider for employment qualified applicants with arrest and conviction records.
Workday is an Equal Opportunity Employer including individuals with disabilities and protected veterans.
Are you being referred to one of our roles? If so, ask your connection at Workday about our Employee Referral process!
By unifying HR and Finance on an open, trusted platform powered by AI, Workday delivers high-impact outcomes our customers can count on. At the heart of our platform is Sana from Workday—the superintelligence that puts AI agents to work for you and your people. Welcome to a new work day.
Offices: 6110 Stoneridge Mall Rd, Pleasanton, California 94588, US · 3350 Peachtree Rd NE, Suite 1000, Atlanta, Georgia 30326, US · 3815 S Capital of Texas Hwy, Suite 140, Austin, Texas 78704, US · 4145 SW Watson Ave, Suite 300, Beaverton, Oregon 97005, US · 33 Arch St, Suite 2200, Boston, Massachusetts 02110, US
By unifying HR and Finance on an open, trusted platform powered by AI, Workday delivers high-impact outcomes our customers can count on. At the heart of our platform is Sana from Workday—the superintelligence that puts AI agents to work for you and your people. Welcome to a new work day.
Offices: 6110 Stoneridge Mall Rd, Pleasanton, California 94588, US · 3350 Peachtree Rd NE, Suite 1000, Atlanta, Georgia 30326, US · 3815 S Capital of Texas Hwy, Suite 140, Austin, Texas 78704, US · 4145 SW Watson Ave, Suite 300, Beaverton, Oregon 97005, US · 33 Arch St, Suite 2200, Boston, Massachusetts 02110, US
