Employment Type: Casual sonographer Hours: as needed Salary: As per award Location: Mercy Hospital for Women Upload with Application: Resume, cover letter, and all relevant qualifications Contact: Gabrielle Fedai: gfedai…
Skills: Obstetric Scanning, Gynaecology Scanning, General Scanning, Patient-Centred Care, Time Management
Employment Type: Full time & part time. Fixed term contracts until July 2027 Hours: All shifts, 7 days a week Salary: As per EBA Location: Werribee Mercy Hospital Upload with Application: Resume, cover letter, and all re…
Skills: Neonatal Care, Postnatal Support, Patient-Centred Care, Clinical Skills, Time Management
Employment Type: Permanent full time Hours: 76 hours per fortnight Location: Werribee Mercy Hospital Upload with Application: Resume, cover letter, and all relevant qualifications Contact: Anne Harrison E: AHarrison@merc…
Skills: Musculoskeletal Clinical Care, Patient-Centred Care, Clinical Leadership, Staff Supervision, Time Management
Employment Type: Permanent part time Location: Myrtleford Lodge, 73 Prince Street, Myrtleford VIC 3737 Upload with Application: Resume, cover letter, and all relevant qualifications Contact details: Leisha Salter, Servic…
Skills: Compassion, Time Management, Organizational Skills, Communication Skills, Problem-Solving
Your work days are brighter here. We’re obsessed with making hard work pay off, for our people, our customers, and the world around us. As a Fortune 500 company and a leading AI platform for managing people, money, and a…
Your work days are brighter here. We’re obsessed with making hard work pay off, for our people, our customers, and the world around us. As a Fortune 500 company and a leading AI platform for managing people, money, and a…
Skills: Technical Product Management, Enterprise Data & Analytics, Go-to-Market Strategy, Stakeholder Management, AI Integration
Employment Type: Casual Hours: Availability across Monday-Friday Location: Ballarat Region Upload with application: Resume, cover letter, and all relevant qualifications Contact: Jo Morabito | Clinical Lead-Home Care | j…
Skills: Clinical Skills, Time Management, Organizational Skills, Communication Skills, Problem Solving
Your work days are brighter here. We’re obsessed with making hard work pay off, for our people, our customers, and the world around us. As a Fortune 500 company and a leading AI platform for managing people, money, and a…
Skills: Contract Negotiation, Team Leadership, Sourcing, Risk Management, Program Management
Your work days are brighter here. We’re obsessed with making hard work pay off, for our people, our customers, and the world around us. As a Fortune 500 company and a leading AI platform for managing people, money, and a…
Your work days are brighter here. We’re obsessed with making hard work pay off, for our people, our customers, and the world around us. As a Fortune 500 company and a leading AI platform for managing people, money, and a…
About the Company As a global medical device company originating from Japan, we pursue reliable quality and technology to contribute to healthcare in more than 160 countries and regions around the globe. We promise to wa…
Skills: Phone Handling, Data Analysis, Written Communication, SAP, Salesforce CRM
Your work days are brighter here. We’re obsessed with making hard work pay off, for our people, our customers, and the world around us. As a Fortune 500 company and a leading AI platform for managing people, money, and a…
Skills: Workday Financials, Business Analysis, Financial Application Administration, Process Improvement, Project Management
Your work days are brighter here. We’re obsessed with making hard work pay off, for our people, our customers, and the world around us. As a Fortune 500 company and a leading AI platform for managing people, money, and a…
Employment Type: Causal Location: Mercy Place Mount, 61 Campbell St, Young New South Wales 2594 Upload with Application: Resume, cover letter, and all relevant qualifications Contact: Karen Campbell | KarenMaree.Campbell…
Skills: Personal Care, Mobility Assistance, Feeding Support, Medication Reminders, Infection Control
Your work days are brighter here. We’re obsessed with making hard work pay off, for our people, our customers, and the world around us. As a Fortune 500 company and a leading AI platform for managing people, money, and a…
Employment Type: Permanent full time, part time and casual positions available Hours: Rotating roster shifts, up to 80 hours per fortnight available Location: Mercy Health Albury Contact: Craig Cogdell, Nurse Unit Manger…
Your work days are brighter here. We’re obsessed with making hard work pay off, for our people, our customers, and the world around us. As a Fortune 500 company and a leading AI platform for managing people, money, and a…
Your work days are brighter here. We’re obsessed with making hard work pay off, for our people, our customers, and the world around us. As a Fortune 500 company and a leading AI platform for managing people, money, and a…
Skills: Team Leadership, Python, Node.js, React, Angular
Administrative Officer - Referral Management Centre
Sign up with Clera and we'll reach out the moment a role actually fits you — no more spraying applications into the void.
Part-time
Posted 35d ago
Apply by Aug 10
~12 hrs/week
Responsibilities
The Administrative Officer provides administrative support to the Outpatients Referral Management Centre, including processing referrals and scheduling appointments. Responsibilities include registering new patients, managing waitlists, and handling phone and email communications.
Requirements
Candidates must possess strong organizational and communication skills, intermediate computer proficiency, and a compassionate approach to patient care. Required documentation includes a Police Check, Working with Children Check, and proof of vaccination status.
Full job description
Employment Type: Permanent Part time Hours: 22.80 hours per fortnight
7.60 hour shifts (0824 - 1630) Classification: HS1 ($29.58 per hour) Location: Mercy Hospital for Women Heidelberg Application: Please submit your expression of interest and CV Contact: The Leadership team on MHWPatientServicesMgt[email protected]
Where there’s life, there’s Mercy.
Where there’s care, there’s You.
Through the battles and the breakthroughs, we're there. Where will you be?
For over a century, our incredible teams have provided care for people when they need it most. Our people feel great pride in this, and they value the security and stability we offer. But it also means so much opportunity - to build on all that’s gone before, to grow your impact and gain experience that’s hard to find elsewhere.
At Mercy Health, it’s all about taking what we have and making it better.
To do that, we need you. Join us at Mercy Hospital for Women and help us deliver even greater outcomes for our patients, families, communities, and you.
About the opportunity
The Patient Services Department is a dynamic, friendly team of over one hundred staff who provide administrative support to the clinical areas across the hospital. There are often many opportunities to grow and develop your career.
The Administrative Officer plays an integral role in the functioning of MHW through the provision of exceptional customer service and administrative support.
More about the role:
You will undertake tasks in relation to the Outpatients Referral Management Centre including finalising Mercy Hospital for Women referrals, creating first appointments for Obstetrics, Physicians and Gynaecology patients
Register new patients in IPM
Index referrals to appropriate specialty
Action emails regularly
Answer phone calls relating to referrals
Answer phone calls relating to an obstetric or physician appointments
Enter patients onto the waitlist
Print and send communication to referrer's
Other duties within the Patient Services Department as requested by the Patient Services Leadership Team
What you’ll bring:
You will be compassionate, resilient, enthusiastic, motivated, adaptable and have a positive, can do approach.
You will be committed to delivering an exceptional patient experience whilst displaying the Mercy values.
To thrive in this role, you will have:
Excellent time management, organisational and communication skills, with the ability to adapt and problem solve.
Exceptional attention to detail is essential
Intermediate computer skills with the ability to learn and utilise new software systems and programs as required.
A compassionate, flexible and positive approach to effective patient care and management.
The ability to nurture friendly, respectful relationships and contribute to a collaborative team environment.
You will also be required to provide evidence of, or in the process of obtaining:
A current Police Check and Working with Children Check.
Proof of current influenza vaccination and other vaccination status consistent with public health orders.
Ready to help us shape the future of healthcare?
Join us and make a meaningful difference in people’s lives - and your career.
Are you ready to apply for this role? Click Apply now
Please contact us if you would like to find out more or communicate any requirements to ensure we provide you with a fair and equitable interview and selection process.
We acknowledge the Wurundjeri Woi-wurrung peoples, traditional Custodians of the Land in which our Head Office is based, on traditional lands of the Kulin Nation and recognise their deep connections to the land, sea, and culture.
We extend this acknowledgment to the many Traditional Lands that we operate across Australia and pay our respects to Elders past and present.
The team at Mercy Health is as wonderfully diverse as the patients, residents, clients and communities we support. We’re proud to be recognised as an Employer of Choice for Gender Equality by the Workplace Gender Equality Agency (WGEA). Mercy Health strongly encourages applications from Aboriginal and Torres Strait Islander peoples, and people of all ages, sexualities, genders, abilities and cultural backgrounds.
Related keywords
Referral ManagementPatient ServicesHealthcare AdministrationIPMObstetricsGynaecologyWaitlist ManagementPatient RegistrationMedical AdministrationMercy Health
By unifying HR and Finance on an open, trusted platform powered by AI, Workday delivers high-impact outcomes our customers can count on. At the heart of our platform is Sana from Workday—the superintelligence that puts AI agents to work for you and your people. Welcome to a new work day.
Offices: 6110 Stoneridge Mall Rd, Pleasanton, California 94588, US · 3350 Peachtree Rd NE, Suite 1000, Atlanta, Georgia 30326, US · 3815 S Capital of Texas Hwy, Suite 140, Austin, Texas 78704, US · 4145 SW Watson Ave, Suite 300, Beaverton, Oregon 97005, US · 33 Arch St, Suite 2200, Boston, Massachusetts 02110, US
By unifying HR and Finance on an open, trusted platform powered by AI, Workday delivers high-impact outcomes our customers can count on. At the heart of our platform is Sana from Workday—the superintelligence that puts AI agents to work for you and your people. Welcome to a new work day.
Offices: 6110 Stoneridge Mall Rd, Pleasanton, California 94588, US · 3350 Peachtree Rd NE, Suite 1000, Atlanta, Georgia 30326, US · 3815 S Capital of Texas Hwy, Suite 140, Austin, Texas 78704, US · 4145 SW Watson Ave, Suite 300, Beaverton, Oregon 97005, US · 33 Arch St, Suite 2200, Boston, Massachusetts 02110, US