Bengaluru, Karnataka, India · On-site
Company Description WNS (Holdings) Limited (NYSE: WNS) is a global Business Process Management (BPM) leader. WNS offers business value to 400+ global clients by combining operational excellence with deep domain expertise…
Skills: Voice Support, Non-Voice Support, Chat Support, Blended Support, AML
Bucharest, Bucharest, Romania · On-site
Company Description WNS, part of Capgemini, is an Agentic AI-powered leader in intelligent operations and transformation, serving more than 700 clients across 10 industries, including Banking and Financial Services, Heal…
Skills: General Ledger, Accruals, Reconciliations, Cost Accounting, Financial Reporting
Gurgaon, Haryana, India · On-site
Company Description WNS, part of Capgemini, is an Agentic AI-powered leader in intelligent operations and transformation, serving more than 700 clients across 10 industries, including Banking and Financial Services, Heal…
Skills: Portfolio Analytics, Cyber Insurance Pricing, Rating Tools, Data Validation, Data Cleaning
Santa Ana, Costa Rica · On-site
Company Description WNS, part of Capgemini, is an Agentic AI-powered leader in intelligent operations and transformation, serving more than 700 clients across 10 industries, including Banking and Financial Services, Heal…
Skills: Patient Scheduling, Insurance Verification, Customer Service, Communication Skills, Microsoft Office
Santa Ana, Costa Rica · On-site
Company Description WNS, part of Capgemini, is an Agentic AI-powered leader in intelligent operations and transformation, serving more than 700 clients across 10 industries, including Banking and Financial Services, Heal…
Skills: Patient Scheduling, Insurance Verification, Customer Service, Communication Skills, Microsoft Office
Santa Ana, Costa Rica · On-site
Company Description WNS, part of Capgemini, is an Agentic AI-powered leader in intelligent operations and transformation, serving more than 700 clients across 10 industries, including Banking and Financial Services, Heal…
Skills: Patient Scheduling, Insurance Verification, Customer Service, Communication Skills, Microsoft Office
Santa Ana, Costa Rica · On-site
Company Description WNS, part of Capgemini, is an Agentic AI-powered leader in intelligent operations and transformation, serving more than 700 clients across 10 industries, including Banking and Financial Services, Heal…
Skills: Patient Scheduling, Insurance Verification, Customer Service, Communication Skills, Microsoft Office
Cape Town, Western Cape, South Africa · On-site
Company Description WNS, part of Capgemini, is an Agentic AI-powered leader in intelligent operations and transformation, serving more than 700 clients across 10 industries, including Banking and Financial Services, Heal…
Skills: Procurement Services, Supply Chain Management, Accounts Payable, Financial Reporting, Team Leadership
Visakhapatnam, Andhra Pradesh, India · On-site
Company Description WNS (Holdings) Limited (NYSE: WNS), is a leading Business Process Management (BPM) company. We combine our deep industry knowledge with technology and analytics expertise to co-create innovative, digi…
Skills: Verbal Communication, Written Communication, Medical Record Review, Medical Record Interpretation, Typing Speed
Houston, Texas, United States · Remote Solely
Company Description WNS, part of Capgemini, is an Agentic AI-powered leader in intelligent operations and transformation, serving more than 700 clients across 10 industries, including Banking and Financial Services, Heal…
Skills: Concurrent Review, Utilization Management, InterQual Criteria, Clinical Collaboration, Medical Necessity Determination
Cape Town, Western Cape, South Africa · On-site
Company Description WNS, part of Capgemini, is an Agentic AI-powered leader in intelligent operations and transformation, serving more than 700 clients across 10 industries, including Banking and Financial Services, Heal…
Skills: Debt Recovery, Customer Service, Collections, Communication Skills, Numerical Ability
Cape Town, Western Cape, South Africa · On-site
Company Description WNS, part of Capgemini, is an Agentic AI-powered leader in intelligent operations and transformation, serving more than 700 clients across 10 industries, including Banking and Financial Services, Heal…
Skills: Customer Service, Conflict Resolution, Airline Reservation Systems, Communication Skills, Multitasking
Bengaluru, Karnataka, India · On-site
Company Description WNS, part of Capgemini, is an Agentic AI-powered leader in intelligent operations and transformation, serving more than 700 clients across 10 industries, including Banking and Financial Services, Heal…
Skills: Sales, Customer Success, Account Management, Client Relationship Management, Relationship Management
Santa Ana, Costa Rica · On-site
Company Description WNS, part of Capgemini, is an Agentic AI-powered leader in intelligent operations and transformation, serving more than 700 clients across 10 industries, including Banking and Financial Services, Heal…
Skills: End User Computing, IT Operations, Infrastructure Support, Windows OS, Microsoft 365
Mumbai, Maharashtra, India · On-site
Company Description WNS, part of Capgemini, is an Agentic AI-powered leader in intelligent operations and transformation, serving more than 700 clients across 10 industries, including Banking and Financial Services, Heal…
Skills: Communication Skills, Customer Service, Typing, Webchat, Multitasking
Cape Town, Western Cape, South Africa · On-site
Company Description WNS, part of Capgemini, is an Agentic AI-powered leader in intelligent operations and transformation, serving more than 700 clients across 10 industries, including Banking and Financial Services, Heal…
Skills: Customer Service, Call Centre Operations, Insurance Knowledge, Conflict Resolution, De-escalation
Cape Town, Western Cape, South Africa · On-site
Company Description WNS, part of Capgemini, is an Agentic AI-powered leader in intelligent operations and transformation, serving more than 700 clients across 10 industries, including Banking and Financial Services, Heal…
Skills: Customer Service, Communication Skills, Conflict Resolution, Numerical Ability, Analytical Skills
Cape Town, Western Cape, South Africa · On-site
Company Description WNS, part of Capgemini, is an Agentic AI-powered leader in intelligent operations and transformation, serving more than 700 clients across 10 industries, including Banking and Financial Services, Heal…
Skills: Customer Service, Conflict Resolution, Insurance Knowledge, Billing Systems, Multitasking
Bengaluru, Karnataka, India · On-site
Company Description WNS, part of Capgemini, is an Agentic AI-powered leader in intelligent operations and transformation, serving more than 700 clients across 10 industries, including Banking and Financial Services, Heal…
Skills: Business Analysis, Retail Banking, Corporate Banking, Digital Banking, Loans
Bengaluru, Karnataka, India · On-site
Company Description WNS, part of Capgemini, is an Agentic AI-powered leader in intelligent operations and transformation, serving more than 700 clients across 10 industries, including Banking and Financial Services, Heal…
Skills: Business Analysis, Retail Banking, Corporate Banking, Digital Banking, Loans
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The role involves handling various customer interaction channels including voice, chat, and blended support. Responsibilities also extend to specialized processes such as AML, KYC, and mortgage processing.
Candidates must be either graduates or undergraduates. No specific years of experience are mentioned, suggesting an entry-level requirement.
WNS (Holdings) Limited (NYSE: WNS) is a global Business Process Management (BPM) leader. WNS offers business value to 400+ global clients by combining operational excellence with deep domain expertise in key industry verticals, including Banking and Financial Services, Consulting and Professional Services, Healthcare, Insurance, Manufacturing, Retail and Consumer Packaged Goods, Shipping and Logistics, Telecommunications, Travel and Utilities. WNS South Africa has been in operation since 2003 and built a reputation as the industry leader for Business Process Outsourcing (BPO) in South Africa, with a growing footprint into Africa. We are a strategic partner for delivering a full range of basic to complex processes from our eight delivery centers across South Africa, employing 4000+ people.
Why join us?We promise our employees to experience role clarity, coaching and mentoring, professional development and structured career path through our 5 people promises and keeping employee experience at the core. Experience the culture of outperformance, engagement, celebration and also contribute to society through our WNS Cares Foundation, where you have the opportunity to support meaningful initiatives and make an impact in the community.
This CRF is to register on Smart Recruiter for processing the candidature ahead with WNS.
Key Profiles Hiring For: Voice/Non-Voice/Chat/Blended/AML/KYC/Mortgage
Grad/Under Grad
WNS, part of Capgemini, is a global Agentic AI-powered intelligent operations and transformation company
WNS, part of Capgemini, is a global Agentic AI-powered intelligent operations and transformation company. WNS combines deep industry knowledge with technology, analytics, and process expertise to co-create innovative, digitally-led transformational solutions with over 700+ clients across various industries. WNS delivers an entire spectrum of transformative solutions that entail industry-specific offerings, customer experience services, finance and accounting, human resources, procurement, and data-led analytics solutions to solve operational challenges and drive strategic growth journeys for businesses. As of June 30, 2025, WNS has 66,000+ professionals across 64 delivery centers worldwide, including facilities in the United States, the United Kingdom, Canada, Turkey, Poland, Romania, China, Costa Rica, Malaysia, the Philippines, South Africa, Sri Lanka, and India.
Offices: New York, US · Mumbai, IN · London, GB
WNS, part of Capgemini, is a global Agentic AI-powered intelligent operations and transformation company
WNS, part of Capgemini, is a global Agentic AI-powered intelligent operations and transformation company. WNS combines deep industry knowledge with technology, analytics, and process expertise to co-create innovative, digitally-led transformational solutions with over 700+ clients across various industries. WNS delivers an entire spectrum of transformative solutions that entail industry-specific offerings, customer experience services, finance and accounting, human resources, procurement, and data-led analytics solutions to solve operational challenges and drive strategic growth journeys for businesses. As of June 30, 2025, WNS has 66,000+ professionals across 64 delivery centers worldwide, including facilities in the United States, the United Kingdom, Canada, Turkey, Poland, Romania, China, Costa Rica, Malaysia, the Philippines, South Africa, Sri Lanka, and India.
Offices: New York, US · Mumbai, IN · London, GB
