Job DetailsJob Location: Albany Retail Branch - Albany, OR 97322Position Type: Full TimeJob Category: ManagementAssistant Branch Manager
Willamette Valley Bank is seeking a detail oriented individual with strong customer-focus for an Assistant Branch Manager role. The ABM will support the Branch Manager in growing the bank and leading a team of retail branch employees. This role is responsible for staff development, operational oversight, and ensuring high-quality client experience while meeting sales and service goals.
Some of the Key Responsibilities Include
Ensure a high-quality client experience with every interaction, supporting the bank’s service standards and customer satisfaction goals
Assist the Branch Manager in coaching, developing, and motivating branch staff to achieve performance goals
Oversee internal and external audits and ensure compliance with all regulatory requirements, and manage the implementation an revision of branch operations
Ensure branch staff adhere to all applicable laws, regulations, and internal policies, including completing mandatory compliance training
Promote staff development in sales, service, compliance, and leadership
What We Offer
Competitive compensation and benefits package
A caring, stable and safe working environment
Experienced and helpful leadership
QualificationsQualifications
Minimum of 2 years sales experience preferred
Bachelor’s degree in business or related field or equivalent work experience preferred
In-depth knowledge of bank products, services, policies and procedures
Strong PC skills, including Microsoft Office
Excellent customer service and sales management capabilities
Effective written and verbal communication skills
Strong interpersonal and self-direction skills
About Us
Where Local Means Everything…
If you ask us, local means that our connection to the places in which we work goes beyond geography, it means we are ingrained in the local economy, we are part of the culture, and we help support our neighbors through volunteering, community outreach, and charitable donations.
Banking Local means your money gets reinvested into your local communities and keeps your small towns thriving. When you put your money in a local bank, you are helping to provide a tractor to local farmers, an oven for the neighborhood bakery, and a home for the family next door.
Willamette Valley Bank is an equal opportunity and affirmative action employer. All qualified applicants will receive consideration for employment without regard to race, color, national origin, religion, sex, age, sexual orientation, gender identity, gender expression, protected veteran status, disability, or any other applicable protected status or characteristics. If you require an accommodation to complete the application or interview(s), please let us know by email: [email protected]