We're currently recruiting in our Stroud Premier Inn. Working 32 hours per week, paying up to £13.86 per hour. Duty Manager – Stroud Premier Inn This isn’t a desk job. You’ll spend your shift help…
Skills: Leadership, Problem Solving, Team Coaching, Customer Service, Decision Making
We're currently recruiting in our Aberdeen Airport (Dyce) Premier Inn. Working 32 hours per week, paying up to £14.31 per hour. Hotel Kitchen Team Leader – Aberdeen Airport (Dyce) Premier Inn Join our team at…
We're currently recruiting in our Luton Airport Premier Inn. Working 24 hours per week, paying up to £13.06 per hour. Ground Floor Team Member – Luton Airport Premier Inn You are the first person many of our …
Skills: Customer Service, Guest Relations, Check-in Procedures, Food and Beverage Service, Problem Solving
We're currently recruiting in our Hagley Premier inn. Working 16 hours per week, paying up to £13.06 per hour. Ground Floor Team Member – Hagley Premier Inn You are the first person many of our guests meet. A…
Skills: Customer Service, Guest Relations, Reception Management, Food and Beverage Service, Problem Solving
We're currently recruiting in our London Romford (Mercury Gardens). Working 20 hours per week, paying up to £13.56 per hour. Kitchen Team Member – Premier Inn This isn’t just about cooking. You’ll…
We're currently recruiting in our Bangor Gwynedd, North Wales Premier Inn. Working 16 hours per week, paying up to £13.86 an hour. Duty Manager – Bangor (Gwynedd, North Wales) Premier Inn This isn’t a d…
Skills: Leadership, Problem Solving, Team Coaching, Customer Service, Decision Making
We're currently recruiting in our Caenarfon Premier Inn. Working 16 hours per week, paying up to £13.06 per hour. Ground Floor Team Member – Caenarfon Premier Inn You are the first person many of our guests m…
Skills: Customer Service, Guest Relations, Reception Management, Food and Beverage Service, Problem Solving
We're currently recruiting in The Somerford Beefeater. Working 40 hours per week, paying up to £14.16 per hour. Grill Chef – The Somerford Beefeater – Restaurant Come and be a Chef at The Somerford Beef…
Newcastle-under-Lyme, England, United Kingdom · On-site
Mid level$189M raised
We're currently recruiting in our Newcastle Under Lyme Premier Inn. Working 32 hours per week, paying up to £13.86 per hour. Duty Manager - Newcastle Under Lyme Premier Inn Come and be a Duty Manager at Premier Inn…
Skills: Leadership, Team Management, Customer Experience, Communication, Organizational Skills
We're currently recruiting in our Evesham Premier Inn. Working 24 hours per week, paying up to £13.06 per hour. Ground Floor Team Member – Evesham - Premier Inn You are the first person many of our guests mee…
Skills: Customer Service, Guest Relations, Reception Management, Food and Beverage Service, Problem Solving
Newark on Trent, England, United Kingdom · On-site
Mid level$189M raised
We're currently recruiting in our Premier Inn in (Newark). Working 25 hours per week, paying up to £13.86 per hour. Duty Manager - Premier Inn Come and be a Duty Manager at Premier Inn in (Newark). Lead our dream t…
Skills: Leadership, Customer Experience, Team Management, Communication, Organizational Skills
We're currently recruiting in our Premier Inn in Dunstable South (A5). Working 18 hours per week, paying up to £13.06 per hour. Kitchen Team Member – Dunstable South A5 – Premier Inn Come and be a Kitch…
We're currently recruiting in our Macclesfield North Premier Inn. Working 8 hours per week, paying up to £13.06 per hour. Ground Floor Team Member – Premier Inn You are the first person many of our guests mee…
Skills: Customer Service, Guest Relations, Reception Management, Food and Beverage Service, Problem Solving
We're currently recruiting in our Birmingham Oldbury (M5, J2). Working 40 hours per week, paying up to £13.06 per hour. Kitchen Team Leader – Birmingham Oldbury (M25, J2) – Premier Inn Join our team at …
Skills: Kitchen Management, Team Leadership, Rota Management, Food Ordering, Stock Control
We're currently recruiting in our Somerford Beefeater. Working 25 hours per week, paying up to £13.06 per hour. Kitchen Team Member –The Somerford Beefeater – Restaurant Come and be a Kitchen Team Membe…
We're currently recruiting in our Bicester Premier Inn. Working 28 hours per week, paying up to £13.06 per hour. Front of House – Bicester Premier Inn Come and be a Front of House Team Member at Premier Inn i…
Skills: Customer Service, Guest Relations, Food and Beverage Service, Housekeeping, Communication Skills
We're currently recruiting in our Bournemouth West Cliff Premier Inn. Working 20 hours per week, paying up to £13.06 per hour. Kitchen Team Member – Premier Inn This isn’t just about cooking. You’…
We're currently recruiting in our Dunstable South (A5) Premier Inn Working 24 hours per week, paying up to £13.06 per hour. Kitchen Team Member – Dunstable South (A5) – Premier Inn Hotel Come and be a K…
Metropolitan Borough of Solihull, England, United Kingdom · On-site
Entry level$189M raised
We're currently recruiting in our Balsall Common (Near Nec) Premier Inn. Working 16 hours per week, paying up to £13.06 per hour. Front of House – Balsall Common (Near Nec) Premier Inn Come and be a Front of …
Skills: Customer Service, Guest Relations, Food and Beverage Service, Housekeeping, Cocktail Making
We're currently recruiting in our Swindon West (M4,J16) Premier Inn. Working 12 hours per week, paying up to £13.06 per hour. Ground Floor Team Member – Swindon West (M4,J16) Premier Inn You are the first per…
Skills: Customer Service, Guest Relations, Reception Management, Food and Beverage Service, Problem Solving
Sign up with Clera and we'll reach out the moment a role actually fits you — no more spraying applications into the void.
Full-time
Whitbread Benefits Card, Up to 60% off Premier Inn rooms, Company pension, Save As You Earn scheme, Shopping discounts, Travel discounts
Posted 17d ago
~32 hrs/week
Responsibilities
Lead hotel shifts across reception, housekeeping, and restaurant departments to ensure smooth operations and guest satisfaction. Provide pre-shift briefings, coach team members, and resolve guest issues on the floor.
Requirements
Previous experience leading people in a busy customer-facing environment such as retail, hospitality, or healthcare is required. Candidates must be confident decision-makers who can stay calm under pressure.
Full job description
We're currently recruiting in our Stroud Premier Inn. Working 32 hours per week, paying up to £13.86 per hour.
Duty Manager – Stroud Premier Inn
This isn’t a desk job.
You’ll spend your shift helping guests, leading your team and keeping the hotel running smoothly.
One moment you might be helping reception with a guest query. The next, you could be supporting housekeeping, checking rooms, helping during a busy breakfast service or briefing the team before the next rush.
If you enjoy leading from the front, solving problems and making things happen, this could be your next step.
And if you’d like to become a Hotel Manager one day, this is a brilliant place to start.
Pay, hours and location
Pay: Up to £13.86 per hour
Contract: Permanent – we don’t do zero-hours contracts.
Shifts: 4 days a week, Includes evenings, weekends and busy guest periods.
What you’ll do
As Duty Manager, you’ll help lead the hotel during your shift. You’ll work across reception, housekeeping and the restaurant to make sure our guests have a great stay and your team has everything they need. You’ll:
Lead shifts across the hotel and deliver clear pre-shift briefings
Support and coach team members throughout the day
Help guests with questions and sort out problems
Jump in to support different teams, from reception to the restaurant
Spot issues early and put them right
Help keep guests safe and the hotel running the way it should
Work closely with the Hotel Manager and wider leadership team
This isn’t a role where you stand back and supervise.
You’ll be out on the floor, helping your team wherever you’re needed.
You don’t need hotel experience
Some of our best Duty Managers joined us from retail, supermarkets, restaurants, pubs, leisure, healthcare and customer service.
If you’ve led people before, we can teach you the hotel.
You may have worked as a:
Team Leader
Supervisor
Shift Manager
Assistant Manager
Any role where you’ve been responsible for leading people in a busy customer-facing environment would suit us.
What matters most is that you’re confident making decisions, enjoy helping people and stay calm when things get busy.
Why join Premier Inn?
We’re proud to be the UK’s biggest hotel brand, but it’s our people that make the difference.
As a Duty Manager, you’ll learn how an entire hotel operates – not just one department.
You’ll work alongside experienced managers, build your leadership skills and gain experience that can help you progress into a Hotel Manager role.
If you’re ambitious, we’ll help you keep moving.
What you’ll get
Permanent contract with guaranteed hours
Full training and support from day one
A clear career path with real opportunities to progress
Whitbread Benefits Card – up to 60% off Premier Inn rooms
Company pension and Save As You Earn scheme
Discounts on shopping, travel, cinema, supermarkets and more
Is this role right for you?
If you:
Like being busy and working with people
Enjoy leading by example
Stay calm under pressure
Take ownership instead of waiting to be asked
Want a role where every day is different…
…then we’d love to hear from you.
Apply today and start building a career that never stops.
Related keywords
HospitalityHotel ManagementDuty ManagerGuest RelationsShift LeadershipHousekeepingReceptionRestaurant ServiceCustomer ExperiencePremier Inn
We're the UK’s largest operator of hotels and restaurants with some of the country’s most successful hospitality brands.
Industry
Hospitality
Company size
10,001+ employees
Headquarters
Houghton Regis, Dunstable
LinkedIn followers
99,174
Total funding
$189M
Whitbread PLC is the owner of the UK’s favourite hotel chain, Premier Inn, as well as restaurant brands, Beefeater, Brewers Fayre, Table Table, Bar + Block and Cookhouse and Pub.
Whitbread employs more than 35,000 people in more than 1,200 Premier Inn hotels and restaurants across the UK and Germany, serving over five million customers every month.
At Whitbread we are committed to being a force for good in the communities in which we operate. Our Sustainability programme, ‘Force for Good’ is focused on enabling people to live and work well and is built around three pillars of Opportunity, Community and Responsibility.
Whitbread PLC is listed on the London Stock Exchange and is a constituent of the FTSE 100. It is also a member of the FTSE4Good Index.
Offices: Whitbread Court, Houghton Hall Business Park, Porz Avenue, Houghton Regis, Dunstable, LU5 5XE, GB
HospitalityFoodCorporate responsibilityand HotelsHospitalityRetailFood and BeverageTravel
We're the UK’s largest operator of hotels and restaurants with some of the country’s most successful hospitality brands.
Industry
Hospitality
Company size
10,001+ employees
Headquarters
Houghton Regis, Dunstable
LinkedIn followers
99,174
Total funding
$189M
Whitbread PLC is the owner of the UK’s favourite hotel chain, Premier Inn, as well as restaurant brands, Beefeater, Brewers Fayre, Table Table, Bar + Block and Cookhouse and Pub.
Whitbread employs more than 35,000 people in more than 1,200 Premier Inn hotels and restaurants across the UK and Germany, serving over five million customers every month.
At Whitbread we are committed to being a force for good in the communities in which we operate. Our Sustainability programme, ‘Force for Good’ is focused on enabling people to live and work well and is built around three pillars of Opportunity, Community and Responsibility.
Whitbread PLC is listed on the London Stock Exchange and is a constituent of the FTSE 100. It is also a member of the FTSE4Good Index.
Offices: Whitbread Court, Houghton Hall Business Park, Porz Avenue, Houghton Regis, Dunstable, LU5 5XE, GB
HospitalityFoodCorporate responsibilityand HotelsHospitalityRetailFood and BeverageTravel