Redditch, England, United Kingdom · On-site
We're currently recruiting in our Redditch North A441 Premier Inn. Working 25 hours per week, paying up to £13.06 per hour. Ground Floor Team Member – Redditch North A441 Premier Inn You are the first person …
Skills: Customer Service, Guest Relations, Reception Management, Food and Beverage Service, Problem Solving
Dover, England, United Kingdom · On-site
We're currently recruiting in our Dover Central (Eastern Ferry Terminal) Premier Inn. Working 35 hours per week, paying up to £13.86 per hour. Duty Manager – Dover Central (Eastern Ferry Terminal) Premier Inn…
Skills: Leadership, Problem Solving, Team Coaching, Customer Service, Decision Making
North West Leicestershire, England, United Kingdom · On-site
We're currently recruiting in our East Midlands Airport Premier Inn.. Working 20 hours per week, paying up to £13.06 per hour. Ground Floor Team Member – East Midlands Airport Premier Inn. You are the first p…
Skills: Customer Service, Guest Relations, Reception Management, Food and Beverage Service, Problem Solving
Bath, England, United Kingdom · On-site
We're currently recruiting in our Bath Premier Inn. Working 16 hours per week, paying up to £13.06 per hour. Ground Floor Team Member – Bath Premier Inn You are the first person many of our guests meet. And o…
Skills: Customer Service, Guest Relations, Reception Management, Food And Beverage Service, Problem Solving
Wells, England, United Kingdom · On-site
We're currently recruiting in our Wells (Somerset) Premier Inn. Working 8 hours per week, paying up to £13.06 per hour. Housekeeper – Wells (Somerset) – (Premier Inn) Hotel Come and be a Housekeeper at …
Skills: Cleaning, Housekeeping, Time Management, Attention To Detail
Durham, England, United Kingdom · On-site
We're currently recruiting in our Durham North Premier Inn. Working 18 hours per week, paying up to £13.06 per hour. Ground Floor Team Member – Durham North Premier Inn You are the first person many of our gu…
Skills: Customer Service, Guest Relations, Reception Management, Food and Beverage Service, Problem Solving
Oban, Scotland, United Kingdom · On-site
We're currently recruiting in our Oban Premier Inn. Working 22 hours per week, paying up to £14.16 per hour. Nights Team Member – Oban Premier Inn Come and be a Nights Team Member at Premier Inn in. As the go…
Skills: Customer Service, Problem Solving, Health And Safety, Guest Relations, Night Shift Operations
Nottingham, England, United Kingdom · On-site
We're currently recruiting in our Nottingham Castle Marina Premier Inn. Working 16 hours per week, paying up to £13.06 per hour. Housekeeper – Nottingham Castle Marina – (Premier Inn) Hotel Come and be …
Skills: Cleaning, Housekeeping, Time Management, Attention To Detail
Birmingham, England, United Kingdom · On-site
We're currently recruiting in our Birmingham City Centre (Exchange Square) Premier Inn. Working 25 hours per week, paying up to £13.06 per hour. Housekeeper – Birmingham City Centre (Exchange Square) Premier …
Skills: Cleaning, Housekeeping, Time Management, Attention To Detail
Ashford, England, United Kingdom · On-site
We're currently recruiting in our Ashford North Premier Inn. Working 21 hours per week, paying up to £13.06 per hour. Ground Floor Team Member – Ashford North Premier Inn You are the first person many of our …
Skills: Customer Service, Guest Relations, Reception Management, Food and Beverage Service, Problem Solving
City of Milton Keynes, England, United Kingdom · On-site
We're currently recruiting in our Milton Keynes Central Premier Inn. Working 24 hours per week, paying up to £13.86 per hour. Hotel Duty Manager – Milton Keynes Central Premier Inn This isn’t a desk job…
Skills: Leadership, Problem Solving, Team Coaching, Customer Service, Decision Making
Redditch, England, United Kingdom · On-site
We're currently recruiting in our Redditch North (A441) Premier Inn. Working 20 hours per week, paying up to £13.06 per hour. Kitchen Team Member – Redditch North (A441) Premier Inn This isn’t just abou…
Skills: Food Preparation, Cooking, Plating, Kitchen Cleaning, Stock Management
Newcastle upon Tyne, England, United Kingdom · On-site
We're currently recruiting in our Newcastle (Holystone) Premier Inn. Working 8 hours per week, paying up to £13.06 per hour. . Housekeeping Team Member – Newcastle (Holystone) Premier Inn Come and be a Housek…
Skills: Cleaning, Housekeeping, Time Management, Attention To Detail
Weymouth, England, United Kingdom · On-site
We're currently recruiting in our Weymouth Seafront Premier Inn. Working 40 hours per week, paying up to £13.86 per hour. Duty Manager – Weymouth Seafront Premier Inn This isn’t a desk job. You’ll…
Skills: Leadership, Problem Solving, Team Coaching, Customer Service, Decision Making
Birmingham, England, United Kingdom · On-site
We're currently recruiting in our Birmingham City Centre (Exchange Square) Premier Inn. Working 25 hours per week, paying up to £13.06 per hour. Housekeeping Team Member – Birmingham City Centre (Exchange Squ…
Skills: Cleaning, Housekeeping, Time Management, Attention To Detail
Swansea, Wales, United Kingdom · On-site
We're currently recruiting in our Swansea North Premier Inn. Working 30 hours per week, paying up to £13.86 per hour. Duty Manager – Swansea North Premier Inn This isn’t a desk job. You’ll spend y…
Skills: Leadership, Problem Solving, Team Coaching, Customer Service, Decision Making
Sittingbourne, England, United Kingdom · On-site
We're currently recruiting in our Sittingbourne Kent Premier Inn. Working 30 hours per week, paying up to £13.06 per hour. Ground Floor Team Member – Sittingbourne Kent Premier Inn You are the first person ma…
Skills: Customer Service, Guest Relations, Reception Management, Food And Beverage Service, Problem Solving
Torquay, England, United Kingdom · On-site
We're currently recruiting in our Belgrave Beefeater. Working 16 hours per week, paying up to £13.06 per hour. Kitchen Team Member – Belgrave Beefeater – Restaurant Come and be a Kitchen Team Member at …
Skills: Food Preparation, Cooking, Food Service, Kitchen Operations
Portsmouth, England, United Kingdom · On-site
We're currently recruiting in our Portsmouth Dockyard Premier Inn. Working 16 hours per week, paying up to £13.66 per hour. Nights Team Member – Portsmouth Dockyard Premier Inn Come and be a Nights Team Membe…
Skills: Customer Service, Problem Solving, Health And Safety Knowledge, Guest Relations, Night Shift Management
Newquay, England, United Kingdom · On-site
We're currently recruiting in our Newquay (Seafront) hotel. Working 20 hours per week, paying up to £13.06 per hour. Kitchen Team Member – Newquay (Seafront) hotel Come and be a Kitchen Team Member at Premier…
Skills: Food Preparation, Cooking, Food Service, Kitchen Operations
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Welcome guests, manage check-ins, and provide general assistance to ensure a smooth stay. Responsibilities also include serving breakfast and dinner and maintaining the cleanliness of public areas.
No prior hotel experience is required, but candidates should be friendly and able to stay calm under pressure. Experience in retail, cafes, pubs, or general customer service is highly valued.
We're currently recruiting in our Redditch North A441 Premier Inn. Working 25 hours per week, paying up to £13.06 per hour.
As a Ground Floor Team Member, you’ll welcome guests, help them check in, answer questions, serve breakfast or dinner and do whatever it takes to help their stay go smoothly.
No two shifts are quite the same. One moment you could be helping a family check in before their holiday. The next you might be serving breakfast, recommending somewhere local to eat or helping solve a problem for a guest.
Pay, hours and location
Pay: Up to £13.06 per hour
Contract: Fixed Term Contract until 29/10/2026 – we don’t do zero-hours contracts.
Hours: 25 guaranteed hours per week.
Location: Redditch North A441 Premier Inn, Bordesley Chambers, Bordesley Ln, Alvechurch Hwy, Redditch B97 6AQ
Shifts: Includes evenings, weekends and busy guest periods.
As a Ground Floor Team Member, no two shifts look exactly the same.
Depending on where you’re needed, you might:
This isn’t a role where you'll spend your shift in one place. You’ll be helping guests, supporting teammates and keeping the hotel running smoothly.
Some of our best Ground Floor Team Members have joined us from retail, cafés, pubs, restaurants, leisure, travel and customer service.
If you’re friendly, enjoy helping people and can stay calm when it’s busy, we’ll teach you the rest.
You’ll be joining a team that supports each other from day one.
We’ll give you the training to feel confident in every part of the role, whether you’re checking in guests, serving breakfast or helping someone who’s had a long day and just wants to get settled.
As you build your experience, you’ll have opportunities to learn new skills and explore different roles across Premier Inn.
If you:
…then we’d love to hear from you.
Apply today and help make every stay a great one.
We're the UK’s largest operator of hotels and restaurants with some of the country’s most successful hospitality brands.
Whitbread PLC is the owner of the UK’s favourite hotel chain, Premier Inn, as well as restaurant brands, Beefeater, Brewers Fayre, Table Table, Bar + Block and Cookhouse and Pub. Whitbread employs more than 35,000 people in more than 1,200 Premier Inn hotels and restaurants across the UK and Germany, serving over five million customers every month. At Whitbread we are committed to being a force for good in the communities in which we operate. Our Sustainability programme, ‘Force for Good’ is focused on enabling people to live and work well and is built around three pillars of Opportunity, Community and Responsibility. Whitbread PLC is listed on the London Stock Exchange and is a constituent of the FTSE 100. It is also a member of the FTSE4Good Index.
Offices: Whitbread Court, Houghton Hall Business Park, Porz Avenue, Houghton Regis, Dunstable, LU5 5XE, GB
We're the UK’s largest operator of hotels and restaurants with some of the country’s most successful hospitality brands.
Whitbread PLC is the owner of the UK’s favourite hotel chain, Premier Inn, as well as restaurant brands, Beefeater, Brewers Fayre, Table Table, Bar + Block and Cookhouse and Pub. Whitbread employs more than 35,000 people in more than 1,200 Premier Inn hotels and restaurants across the UK and Germany, serving over five million customers every month. At Whitbread we are committed to being a force for good in the communities in which we operate. Our Sustainability programme, ‘Force for Good’ is focused on enabling people to live and work well and is built around three pillars of Opportunity, Community and Responsibility. Whitbread PLC is listed on the London Stock Exchange and is a constituent of the FTSE 100. It is also a member of the FTSE4Good Index.
Offices: Whitbread Court, Houghton Hall Business Park, Porz Avenue, Houghton Regis, Dunstable, LU5 5XE, GB
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