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Full-time
Posted 2d ago
~40 hrs/week
Responsibilities
The QA Technician is responsible for inspecting packing lines and grinders, performing quality checks on roast color and moisture, and documenting results. They also manage nonconforming goods, analyze customer complaints, and prepare samples for sensory cupping.
Requirements
Candidates must possess proficiency in Microsoft Office and strong mathematical skills, including the ability to calculate averages and standard deviations. Physical ability to lift 50 lbs and proven reliability are also required.
Full job description
We are currently seeking a Quality Assurance Technician for our QA Deprtament.
Inspect the set-up of all packing lines and grinders at the beginning of the day, verifying the readings and recording the results
Verify, inspect and record all grinder/dump executions and packing line changes during the course of a day
Perform quality checks (roast color, % moisture, grind analysis, dust content, weights, etc.) of product soon after a grinder/packing line has undergone an item change
Document results of quality checks
Identify and segregate nonconforming goods for proper disposition and notify QA Supervisor or Lead QA Technician
Visually inspect returned goods delivered by warehouse and, if necessary, perform analysis on goods and record results
Determine disposition of returned goods
Receive and analyze certain customer complaints
Retrieve production samples (after deemed acceptable) of each blend and forward to Cupping Lab for sensory analysis
Log blend change samples and quality issues for ISO purposes
Ensure physical blend "target" samples are properly maintained and updated
Perform general daily housekeeping in work area to maintain a quality/safe working environment
Collect, organize and set up product samples for sensory cupping
Qualifications
Computer Skills including Word, Excel, Outlook etc.
Excellent oral and written communication skills
Sound Math skills e.g. Percent Calculations, averages, means, Standard deviation etc.
Supplying the world's most iconic brands with the most transformative coffee, tea, and extracts products.
Industry
Food and Beverage Services
Company size
1,001-5,000 employees
Founded
2009
Headquarters
Little Rock, Arkansas
LinkedIn followers
20,821
Total funding
$794M
Westrock Coffee is an integrated beverage solutions platform serving the world's largest brands across coffee, tea, ready-to-drink energy, and functional beverage categories. With our global manufacturing and sourcing footprint, the Company formulates, manufactures, and packages beverages in cans, glass, multi-serve bottles, single-serve capsules, bulk extract and concentrates, backed by a digitally traceable supply chain. With operations spanning 10 countries, Westrock partners with brands across retail, foodservice, convenience, CPG, and hospitality to bring scalable beverage programs to market.
Offices: 4009 N. Rodney Parham Road, Little Rock, Arkansas 72212, US · 30 Collins Industrial Place, North Little Rock, AR 72113, US · 300 Concord Pkwy S, Concord, North Carolina 28027, US · 480 Exchange Ave, Conway, Arkansas 72032, US
Supplying the world's most iconic brands with the most transformative coffee, tea, and extracts products.
Industry
Food and Beverage Services
Company size
1,001-5,000 employees
Founded
2009
Headquarters
Little Rock, Arkansas
LinkedIn followers
20,821
Total funding
$794M
Westrock Coffee is an integrated beverage solutions platform serving the world's largest brands across coffee, tea, ready-to-drink energy, and functional beverage categories. With our global manufacturing and sourcing footprint, the Company formulates, manufactures, and packages beverages in cans, glass, multi-serve bottles, single-serve capsules, bulk extract and concentrates, backed by a digitally traceable supply chain. With operations spanning 10 countries, Westrock partners with brands across retail, foodservice, convenience, CPG, and hospitality to bring scalable beverage programs to market.
Offices: 4009 N. Rodney Parham Road, Little Rock, Arkansas 72212, US · 30 Collins Industrial Place, North Little Rock, AR 72113, US · 300 Concord Pkwy S, Concord, North Carolina 28027, US · 480 Exchange Ave, Conway, Arkansas 72032, US