This position will assist with the booking of loads, customer service needs, troubleshooting of problems, verifying of load statuses, and general clerical support. ESSENTIAL JOB FUNCTIONS Collect, review and enter shipme…
Skills: Customer service, Data entry, Shipment tracking, Scheduling, Clerical support
The main purpose of this position is to provide effective parts and equipment support for company vehicle maintenance programs. Manages an inventory program encompassing parts, consumables, lubricants, tires and equipmen…
Skills: Inventory management, Equipment support, Vehicle maintenance, Supervision, Team leadership
The main purpose of this position is to diagnose and repair all systems on a diesel tractor to include, but not limited to: engine, transmission, front axle, rear axle, suspension, air conditioning and heating, electrica…
The main purpose of this position is to ensure that all Safety/Risk Department rules and policies are being documented, enforced, and resolved. Essential Job Functions: Provide customer service to drivers calling in and …
Skills: DOT Regulations, Compliance Monitoring, Customer Service, AS-400, Microsoft Office
The main purpose of this position is to ensure that all Safety/Risk Department rules and policies are being documented, enforced, and resolved. Essential Job Functions: Provide customer service to drivers calling in and …
Skills: DOT Regulations, Compliance Monitoring, Customer Service, AS-400, Microsoft Office
The Associate Logistics Manager is responsible and has operational oversight for the day-to-day transportation operations under the direction of the Dedicated Logistics Manager, which includes driver management, load pla…
Essential Job Functions: Responsible for high customer interactions, including prospecting, cold calling, closing deals, and daily account management.Negotiate transactional rates with prospects and closed customers to w…
Skills: Prospecting, Cold Calling, Account Management, Negotiation, Lead Generation
The Dedicated Logistics Manager has ownership of the dedicated account’s profitability through the day to day operations, which include driver management, load planning, and all customer service functions needed to ensur…
The Driver Onboarding and Relations Specialist will collaborate with Werner drivers to ensure an excellent driver experience from the day they are assigned to a transportation manager. This role develops and executes a p…
Skills: Empathy, De-escalation, Problem Resolution, Professional Communication, Fleet Management
Senior Director of Digital Talent Acquisition and Recruitment Marketing
Omaha, Nebraska, United States · On-site
Senior+
A Senior Director of Digital Talent Acquisition & Recruitment Marketing is a high-impact leadership role focused on driving our competitive edge through human capital. You will design, execute, and scale integrated marke…
The Sr. Manager of Product is a leadership role focused on leveraging deep industry expertise, market vision, and customer understanding. The Sr. Manager Product successfully leads a portfolio of products and creates bus…
Our Load Planners ensure the effective management and logistical planning of assigned territories while working closely with Customer Service Managers, Customer Service Assistants, and Fleet Managers and Coordinators. Ad…
The main purpose of this position is to diagnose and repair all systems on a diesel tractor to include, but not limited to: engine, transmission, front axle, rear axle, suspension, air conditioning and heating, electrica…
The main purpose of this position is to ensure the effective management and logistical planning of assigned territories while working closely with Customer Service Managers, Customer Service Assistants, and Fleet Manager…
External Job Posting The Dedicated Transportation Coordinators manage, coordinate, and communicate with our truck fleet during the off-hours through satellite and telephone networks. - Continuously answer and process mes…
Skills: Fleet Management, Dispatching, Logistics Coordination, Driver Communication, Problem Solving
Our A Body Mechanics repair cab and body damage on a Diesel Tractor to include; body, cab, cab extenders, bumpers, chrome accessories and components. This will include such responsibilities as but not limited to; assessi…
Skills: Body Repair, Welding, Painting, Fiberglass Work, Surface Preparation
This role is responsible for managing the bid process, partnering with pricing teams, and performing analysis on both incumbent and new business opportunities. The ideal candidate will be comfortable working cross-functi…
The main purpose of this position is to maintain and repair all equipment to meet minimum standards set forth by the Department of Transportation. Also the technician must meet the standards of Werner Enterprises and its…
EXCELLENT ADVANTAGES AHEAD Working on the newest trailers on the market while using the latest technology in tools and diagnostic equipment! JOB SUMMARY The main purpose of this position is to maintain and repair all equ…
The main purpose of this position is to ensure that all Safety/Risk Department rules and policies are being documented, enforced, and resolved. Essential Job Functions: Provide customer service to drivers calling in and …
Sign up with Clera and we'll reach out the moment a role actually fits you — no more spraying applications into the void.
Full-time
high school
Medical plan, Dental plan, Vision plan, 401(k) plan, Stock purchase plan, Paid time off
Posted 15d ago
~40 hrs/week
Responsibilities
The role involves managing shipment data, tracking load statuses, and coordinating pick-up and delivery appointments with customers and carriers. Additionally, the assistant provides clerical support, generates status reports, and maintains stakeholder records within the company system.
Requirements
Candidates must have a high school diploma or equivalent and basic computer proficiency. One to three years of customer service experience is preferred, along with zero to six months of experience in customer transportation.
Full job description
This position will assist with the booking of loads, customer service needs, troubleshooting of problems, verifying of load statuses, and general clerical support.
ESSENTIAL JOB FUNCTIONS
Collect, review and enter shipment information in the computer (i.e., reference numbers, location information, schedules, rates and carrier information.), using Microsoft Word, Access, Excel, and the Internet. This data is collected via phone, fax or electronic methods.
Handle customer and carrier inquiries regarding the status, and location of scheduled and en-route shipments. This involves contacting carriers to request the information or accessing the computer system(s) to find the information and trace shipments
Schedule pick up and delivery appointments for shipments with customers and carriers.
Prepare shipping paperwork as needed
Generate shipment status and other reports for internal and external customers.
Maintain stakeholder files within the computer system(s) for assigned customer project(s) (name, locations, phone numbers, contacts, etc.)
EDUCATION AND EXPERIENCE
High school graduate or equivalent experience.
P.C. computer experience required.
One to three years customer service experience preferred.
Zero to six months customer transportation experience preferred.
Climbing, stooping, squatting and kneeling. 0-24 %
Dexterity: utilizing phone, typing, and writing. 75-100 %
Lift in excess of 10 pounds. 0-24 %

We know benefits are critical and we are committed to offering comprehensive and affordable options for you and your loved ones. This position is eligible for benefits, which include medical, dental and vision plans. We also offer a 401(k) plan, stock purchase plan, paid time off, life insurance, disability plans and other optional supplemental coverage.
Werner Enterprises provides equal employment opportunities to all employees and applicants for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, age, disability, marital status, genetic information or veteran status or other status protected by law. We encourage applicants of all ages as we do not discriminate on the basis of an applicant's age.
By clicking “Submit” you are expressly consenting to our Privacy Policy (available at https://www.werner.com/privacy-policy/) and to Werner Enterprises, Inc., its representatives, and affiliates (“Werner”) contacting you about your inquiry, and that Werner may collect sensitive information about you to consider your employment as explained further in our Privacy Policy. All information collected will be handled and retained as explained in the Privacy Policy.
Related keywords
Customer ServiceLogisticsShipment TrackingData EntryMicrosoft OfficeClerical SupportTransportationSchedulingReportingCarrier CoordinationLoad BookingDocumentationAdministrative Support
Werner Enterprises, Inc. was founded in 1956 and is a premier transportation and logistics company, with coverage throughout North America. Werner maintains its corporate headquarters in Omaha, Nebraska and maintains offices in the United States, Canada and Mexico. Werner is among the five largest truckload carriers in the United States, with a diversified portfolio of transportation services that includes dedicated; medium-to-long-haul, regional and expedited van; and temperature-controlled. The Werner Logistics portfolio includes truck brokerage, freight management, intermodal, international and final mile services. International services are provided through Werner’s domestic and global subsidiary companies and include ocean, air and ground transportation; freight forwarding; and customs brokerage. To learn more visit: https://www.werner.com/supply-chain-solutions/
Offices: 14507 Frontier Rd, Omaha, NE 68138, US · 5448 Oak View Dr, Allentown, Pennsylvania 18104, US · 1444 Blairs Bridge Rd, Lithia Springs, Georgia 30122, US · 8701 Peterbilt Ave, Dallas, Texas 75241, US · 9239 Brighton Rd, Henderson, Colorado 80640, US
Werner Enterprises, Inc. was founded in 1956 and is a premier transportation and logistics company, with coverage throughout North America. Werner maintains its corporate headquarters in Omaha, Nebraska and maintains offices in the United States, Canada and Mexico. Werner is among the five largest truckload carriers in the United States, with a diversified portfolio of transportation services that includes dedicated; medium-to-long-haul, regional and expedited van; and temperature-controlled. The Werner Logistics portfolio includes truck brokerage, freight management, intermodal, international and final mile services. International services are provided through Werner’s domestic and global subsidiary companies and include ocean, air and ground transportation; freight forwarding; and customs brokerage. To learn more visit: https://www.werner.com/supply-chain-solutions/
Offices: 14507 Frontier Rd, Omaha, NE 68138, US · 5448 Oak View Dr, Allentown, Pennsylvania 18104, US · 1444 Blairs Bridge Rd, Lithia Springs, Georgia 30122, US · 8701 Peterbilt Ave, Dallas, Texas 75241, US · 9239 Brighton Rd, Henderson, Colorado 80640, US