Senior Project Manager - Generative AI Data Operations
Asiago, Veneto, Italy · Remote Solely
Mid level$34M raised
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Thessaloniki, Macedonia and Thrace, Greece · Hybrid
Mid level$34M raised
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Skills: L1-L2 Technical Support, Zendesk, Windows, macOS, Microsoft Intune
Senior Project Manager - Generative AI Data Operations
Asiago, Veneto, Italy · Remote Solely
Mid level$34M raised
If you have a Candidate Login already, but have forgotten your password please use the steps to reset your password. If you have forgotten your email login, please contact [email protected] subject Workday Candi…
About Welocalize Welocalize, a Welo Global brand, serves localization teams through AI-enabled multilingual content solutions that enable enterprises to operate and scale globally. Welocalize combines AI, automation, and…
About Welocalize Welocalize, a Welo Global brand, serves localization teams through AI-enabled multilingual content solutions that enable enterprises to operate and scale globally. Welocalize combines AI, automation, and…
About Welocalize Welocalize, a Welo Global brand, serves localization teams through AI-enabled multilingual content solutions that enable enterprises to operate and scale globally. Welocalize combines AI, automation, and…
Overview As an Expert Rater (ER), you will specialize in providing Rater's support and guidance. You will be instrumental in enhancing the knowledge and skills of other Raters, with a particular focus on developing their…
Skills: French Language, English B2, Google Workspace, Content Evaluation, Data Collection Methodologies
About Welocalize Welocalize, a Welo Global brand, serves localization teams through AI-enabled multilingual content solutions that enable enterprises to operate and scale globally. Welocalize combines AI, automation, and…
Skills: French Canadian Fluency, Accessibility Testing, Screen Reader Testing, WCAG 2.1, WCAG 2.2
About Welocalize Welocalize, a Welo Global brand, serves localization teams through AI-enabled multilingual content solutions that enable enterprises to operate and scale globally. Welocalize combines AI, automation, and…
About Welocalize Welocalize, a Welo Global brand, serves localization teams through AI-enabled multilingual content solutions that enable enterprises to operate and scale globally. Welocalize combines AI, automation, and…
About Welocalize Welocalize, a Welo Global brand, serves localization teams through AI-enabled multilingual content solutions that enable enterprises to operate and scale globally. Welocalize combines AI, automation, and…
Welo Data, part of Welocalize, is a global AI data company with 500,000+ contributors delivering high-quality, ethical data to train the world’s most advanced AI systems. We’re building smarter, more human AI with a dive…
Skills: Maori Fluency, English Proficiency, Data Annotation, Prompt Engineering, LLM Evaluation
About the Role: We are seeking native-level French (France) contributors with professional voice recording experience, including voice actors, dubbing artists, podcasters, and radio or broadcast hosts, to join the Hydrus…
Data Collection (Onsite Project) - Seattle Area (USA)
On-site
$1/hr–$2/hr
Entry level$34M raised
Locations San Francisco Bay Area (near Sunnyvale, CA) and the Seattle Metro Area Project Type Short-term, paid, in-person research sessions Time Commitment Approximately 1 hour Get Paid to Help Shape the Future of Techno…
About Welo Data Welo Data, a Welo Global brand, is the multilingual data and evaluation partner for foundation labs and enterprises deploying GenAI systems globally. They deliver the human judgment, data infrastructure, …
About Welo Data Welo Data, a Welo Global brand, is the multilingual data and evaluation partner for foundation labs and enterprises deploying GenAI systems globally. They deliver the human judgment, data infrastructure, …
About the Role: We are seeking native-level Spanish (Spain) contributors with professional voice recording experience, including voice actors, dubbing artists, podcasters, and radio or broadcast hosts, to join the Hydrus…
Onsite Data Collection Project - (San Francisco Bay Area Based)
San Francisco, California, United States · On-site
Entry level$34M raised
Overview Get Paid to Help Shape the Future of Technology We are building a community of participants for upcoming in-person data collection projects in San Francisco Bay Area. These projects help improve the next generat…
Skills: Following Instructions, Data Collection
Senior Project Manager - Generative AI Data Operations
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Full-time
bachelor degree
Posted 11d ago
Apply by Aug 31
~40 hrs/week
Remote in Asiago, Veneto, Italy
Responsibilities
The Senior Project Manager oversees multi-project portfolios for AI training data programs, focusing on delivery, capacity planning, and vendor management. They also drive process automation, ensure quality consistency, and manage financial outcomes while coaching team members.
Requirements
Candidates must have a bachelor's degree and 2–3 years of experience leading multi-project portfolios in AI data or content review. Strong skills in portfolio governance, capacity planning, and communication with senior stakeholders are required.
Full job description
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Oversees multi-project portfolios for AI training data programs. Leads delivery and scale: capacity planning, vendor management, and process automation. Ensures quality is consistent across projects, drives performance improvements, and plans work jointly with the Sr. Quality Analyst. Oversees a portfolio of programs that deliver and scale Generative AI data operations, including capacity planning, vendor management, and process automation.”
Key Responsibilities
Portfolio delivery: Plan and run a group of projects (collection, labeling, evaluation) end-to-end; set priorities, milestones, and handoffs across time zones.
Governance & reporting: Run cadence (status, risk, exec updates); align scope and budget with account and operations leads.
Capacity planning: Forecast and secure rater/annotator capacity; balance shifts, throughput, and skills across vendors and internal teams.
Quality consistency: Partner with the Sr. Quality Analyst on acceptance criteria, audits, and corrective actions; keep guidelines aligned across projects.
Process automation & tooling:Identify manual steps; pilot automation with Ops Tech (templates, scripts, RPA, API-driven flows); scale what works.
Vendor management: Set expectations, SLAs, and playbooks; review performance and drive improvements or changes as needed.
Financial control: Build and track budgets, burn, and margins; manage change orders to protect financial outcomes.
Risk, issue & change:Lead root-cause and action plans; escalate high-impact items with options and impact.
Client and stakeholder management: Lead planning and QBR-style reviews; explain results, risks, and next steps in clear terms.
Team enablement: Coach P1 PMs and C2–C3 Coordinators on planning, QA, and tools; support onboarding and skills growth (no formal line management required).
Compliance & security: Ensure data handling, privacy, and access controls are followed across all workstreams.
People Management: Gather feedback, provide training and coaching, foster team cohesion through team-building activities, conduct performance reviews, and support staffing and retention efforts. Additionally, collaborate with PST, Finance and recruiters for onboarding, offboarding, and addressing employee needs, while maintaining clear communication and updated SOPs to guide team.
Collaboration with Recruitment:Work closely with the recruiting team to manage hiring efforts by communicating requirements (e.g., language needs), upcoming projects, and candidate statuses. Review, evaluate, and select qualified candidates from recruiters and decide on next steps (e.g., assessments, interviews, or client presentation).
Additional Job Details:
Education
Bachelor’s degree or equivalent experience in business, operations, data/engineering, or similar
Experience
2–3 years leading multi-project portfolios or large multi-workstream programs in AI data, content review, labeling/annotation, or related fields
Background in capacity planning, vendor coordination, and quality systems; experience piloting or scaling process automation is a plus
Skills
Portfolio planning and governance across several projects at once
Clear communication with senior clients and internal leaders; runs planning and QBR-style reviews
Strong use of spreadsheets, PM/task boards, and basic BI; familiarity with SQL/ETL concepts is a plus
Sound judgment on scope, time, cost, and quality trade-offs
Negotiation and escalation to resolve risks, issues, and change
Coaching mindset; guides P1 PMs and C2–C3 Coordinators
Comfortable working with global, distributed teams (intermediate to advanced English)
Additional Qualifications (P1+)
Near-native English with strong writing and editorial skills
Hands-on experience with generative AI tools (text, voice, or video)
Background in QA testing, rubric design, or AI safety/ethics evaluation
Familiarity with data-annotation platforms and model-evaluation tools
Ability to interpret code, datasets, and system workflows at a conceptual level (no coding required)
Able to work independently and manage workflows effectively in a remote environment
Multilingual ability beyond English
Scope & Autonomy (P3 Alignment)
Owns outcomes for a portfolio of small/medium projects or a large multi-workstream program
Works independently; defines delivery approach and engages leaders for non-standard items
Joint planning and shared responsibility for quality and client outcomes with the Sr. Quality Analyst
Welocalize, a Welo Global brand, serves localization teams through AI-enabled multilingual content solutions that enable enterprises to operate and scale globally. Welocalize combines AI, automation, and human expertise to support enterprises in more than 300 languages, enabling accurate, culturally aligned, and compliant multilingual content at scale. Welocalize’s Opal Platform comprises patented technology designed to automate multilingual content and improve workflow performance for enterprises. Opal functions as an agentic system that orchestrates AI, automation, and human expertise to coordinate content workflows across the lifecycle, improving speed, scalability, and operational control for global enterprises. These solutions operate within a secure and compliant environment supported by seven ISO certifications. Welocalize is headquartered in New York with offices worldwide.
Offices: 136 Madison Avenue, 6th Floor, New York, NY 10016, US · Strada Henri Barbusse 44-46, Cluj-Napoca, Cluj 400616, RO · Via Alserio, 22, Milan, Lomb. 20159, IT · 123 NE 3rd Ave, Portland, Oregon 97232, US
Welocalize, a Welo Global brand, serves localization teams through AI-enabled multilingual content solutions that enable enterprises to operate and scale globally. Welocalize combines AI, automation, and human expertise to support enterprises in more than 300 languages, enabling accurate, culturally aligned, and compliant multilingual content at scale. Welocalize’s Opal Platform comprises patented technology designed to automate multilingual content and improve workflow performance for enterprises. Opal functions as an agentic system that orchestrates AI, automation, and human expertise to coordinate content workflows across the lifecycle, improving speed, scalability, and operational control for global enterprises. These solutions operate within a secure and compliant environment supported by seven ISO certifications. Welocalize is headquartered in New York with offices worldwide.
Offices: 136 Madison Avenue, 6th Floor, New York, NY 10016, US · Strada Henri Barbusse 44-46, Cluj-Napoca, Cluj 400616, RO · Via Alserio, 22, Milan, Lomb. 20159, IT · 123 NE 3rd Ave, Portland, Oregon 97232, US