Join a team that puts client experience at the heart of every decision. This role focuses on building strong relationships while serving as a point-of-sale expert for deposit and lending products. You’ll engage in …
Location: Seattle office - 601 Union Street, Seattle, WA 98101 Schedule: Monday thru Friday, 8:30am to 5:00pm. Regular, reliable attendance required for this onsite/in office role. Washington Trust Bank is looking for a …
Skills: Customer Service, Written Communication, Verbal Communication, Time Management, Organization
Spokane Valley, Washington, United States · On-site
$20/hr–$26/hr
Entry level
Join a team that puts client experience at the heart of every decision. This role focuses on building strong relationships while serving as a point-of-sale expert for deposit and lending products. You’ll engage in …
The Forward Deployed Engineer, AI Enablement partners with business areas across the Bank to identify, design, build, document, and improve AI-enabled workflows and capabilities that make it easy to Sell, Service, and Sc…
Skills: AI Workflow Design, Agentic AI, Python, C#, JavaScript
The Business Data Analyst works closely with business lines to solve complex data and process improvement problems. Helps to define problem, data needs and definitions to make recommendations on a solution. Supports the …
Skills: Data Analysis, SQL Server, T-SQL Scripting, Power BI, Python
Partners with Treasury Management Officers (TMO) to successfully manage and oversee all ongoing Treasury Management service and retention activities for Commercial Banking relationships. Provides direct support to TMO(s)…
This technical and professional position is responsible for providing independent assessments and audits of the Bank and Holding Company’s internal control and regulatory compliance mechanisms, accounting systems, …
Join a team that puts client experience at the heart of every decision. This role focuses on building strong relationships while serving as a point-of-sale expert for deposit and lending products. You’ll engage in …
Location: Bellevue Financial Center - 10500 NE 8th Street, Suite 1100, Bellevue, WA 98004 This position embodies the WTB culture by focusing on the customer experience in generating, retaining and expanding customer rela…
Skills: Customer Service, Sales, Communication, Cash Handling, Problem Solving
Douglas County, Washington, United States · On-site
$20/hr–$26/hr
Mid level
Join a team that puts client experience at the heart of every decision. This role focuses on building strong relationships while serving as a point-of-sale expert for deposit and lending products. You’ll engage in …
Skills: Relationship Management, Sales Strategies, Product Knowledge, Cross-selling, Customer Service
Assists Relationship Managers (RM) in the credit analysis and evaluation process of existing and potential loan customers. Provides analytical support to the RMs under the supervision of more senior team members. With di…
“Washington Trust Bank is a place where laughing and enjoying work are part of our DNA. Working hard to make sure we take care of the customer and the bank. The culture is about doing the right thing! It makes it e…
Skills: Small Business Lending, Financial Analysis, Relationship Management, Business Development, Risk Assessment
Join a team that puts client experience at the heart of every decision. This role focuses on building strong relationships while serving as a point-of-sale expert for deposit and lending products. You’ll engage in …
Join a team that puts client experience at the heart of every decision. This role focuses on building strong relationships while serving as a point-of-sale expert for deposit and lending products. You’ll engage in …
The purpose of this position is to assist the Manager of Appraisal Review and Environmental Risk with providing appraisal services. The primary responsibility for this position is to review commercial appraisals. The pos…
The Treasury Management Officer (TMO) is responsible for coordinating and directing treasury management sales activities to include development of new business, expansion of existing business relationships, and serving c…
Spokane County, Washington, United States · On-site
$20/hr–$26/hr
Entry level
Join a team that puts client experience at the heart of every decision. This role focuses on building strong relationships while serving as a point-of-sale expert for deposit and lending products. You’ll engage in …
Under the direction of the Chief Investment Officer and Wealth Management, the Economic Analyst supports Washington Trust Bank's economic research, thought leadership, and market intelligence initiatives. This position i…
Skills: Economic Research, Financial Analysis, Data Visualization, Macroeconomics, Market Intelligence
Location: Seattle Office - 601 Union St. Ste 3100 Seattle, WA 98101 Annual salary plus performance-based incentive program. Hiring salary based on experience. As a member of our Private Banking Team, this role serves as …
Join a team that puts client experience at the heart of every decision. This role focuses on building strong relationships while serving as a point-of-sale expert for deposit and lending products. You’ll engage in …
Skills: Relationship Management, Sales Strategies, Product Knowledge, Cross-selling, Customer Service
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$20/hr–$26/hr
Part-time
Health Benefits, Financial Benefits, Retirement Benefits, Work/Life Benefits, Incentive Compensation Plan
Posted 2d ago
~29 hrs/week
Responsibilities
The role focuses on building strong client relationships and serving as a point-of-sale expert for deposit and lending products. Responsibilities include proactive selling, managing branch-related products, and mitigating fraudulent activities through policy compliance.
Requirements
Candidates must possess excellent communication skills, technical proficiency in Microsoft Suite, and the ability to handle multiple tasks with attention to detail. A Mortgage Loan Originator registration (NMLS) may be required.
Full job description
Join a team that puts client experience at the heart of every decision. This role focuses on building strong relationships while serving as a point-of-sale expert for deposit and lending products. You’ll engage in individual and team sales strategies, receive comprehensive training on Washington Trust Bank’s products, and develop top-tier service and regulatory knowledge to support both internal and external clients.
"The culture here at WTB really is like no other company. I'm lucky to be able to be a part of such a family-oriented organization, and I love welcoming people into it and showing them what makes this such a special place to work." - Becky Sechler, Director of Retail Banking and Client Delivery
Location: Hayden Branch - 8050 N. Government Way, Hayden, ID 83835
Schedule: Approximately 28.5 Hours per week. Monday, Tuesday, Friday, 9:15am to 6:15pm and Saturdays 9:45am to 2:15pm. Schedule may vary, must be flexible. Regular, reliable attendance required.
Essential Functions
Client Relationships and Service
Establishes and maintains effective relationships with clients, gaining their trust and respect by providing accurate and timely service and information.
Provides high quality service, retention, development and expansion of client relationships.
Works with other bank personnel to proactively meet client needs in an efficient manner across all departments.
Product Knowledge and Selling
Provides product opportunities to clients using proactive selling techniques; efficiently and accurately opens all branch-related products.
Maintains current knowledge of all Retail Banking products, to identify and resolve clients’ needs.
Introduce and cross-sell new and existing bank products by identifying client needs through thoughtful, needs-based conversations. Leverage strategic questioning to match products with client goals.
Sales and Marketing
Engage with clients both over the phone and in person as they walk into the branch, identifying opportunities to present products and services that meet their needs.
Responsible for marketing consumer and small business banking products including preparing for client calls, making sales calls, and call follow-up.
Identifies opportunities and continually prospects for new clients. Generates leads through existing relationships; asks clients for referrals.
Participates in call plans tailored to increase the market penetration and client usage of bank services and identifies needs in prospects to establish them as clients. Uncovers clients’ needs by asking the right questions; utilizes need-based selling. Reports on results will be recorded and reported on a regular basis.
Additional Responsibilities
Perform transactions, new account and lending responsibilities to best serve the needs of the client.
Maintains accountability for individual contributions to the achievement of branch and team goals, encouraging self and others to achieve results.
Meets with manager to discuss sales strategy calls and report results related to current branch focus.
Participate in community affairs and activities where warranted for effective business development and community exposure.
Sets and monitors proactive client contact standards for each individual client relationship they establish
Proactively identifies and mitigates potential risks and fraudulent activities by following established policies, monitoring transactions for irregularities, and escalating concerns as appropriate.
Administrative
Complies with all Bank policies and procedures.
Participate in branch audits.
Maintains knowledge of compliance and regulatory issues as appropriate.
Perform compliance and risk management duties as required or assigned.
Regular, reliable attendance is required.
Qualifications
Excellent written and verbal communication and interpersonal skills with clients, co-workers and management, building appropriate rapport at all levels.
Ability to listen and ask appropriate questions to best serve the client.
Flexible and adaptable to change.
Strong ability to prioritize and handle multiple tasks with accurate attention to detail.
Strong problem solving and decision-making skills, using logic to solve problems with effective solutions.
High degree of PC based technical skills, including proficiency with Microsoft Suite of products and other necessary applications.
Required to maintain the security and confidentiality of Bank and client information.
May be required to have or obtain a Mortgage Loan Originator registration number through the Nationwide Mortgage Licensing System & Registry (NMLS).
Join us in one of our 40+ Washington, Idaho, or Oregon branches as we work toward maintaining a strong, trust-based community in our branches, our bank, with our clients, and in our greater communities.
Pay Range:
Personal Banker I-II: $20.00 to $26.75
The compensation range represents the low and high end of the base compensation range for this position located in Hayden, ID. Actual compensation will vary and may be above or below the range based on various factors including but not limited to location, experience, and performance. This position is also eligible to participate in an applicable incentive compensation plan.
What Our Culture Can Offer You:
Our benefit philosophy is to provide you with a comprehensive package to secure your overall wellness and help you become and remain a fulfilled and productive employee. Our benefits include Health, Financial, Retirement and Work/Life Benefits. We are proud to share an overview of our benefits HERE as part of your total compensation.
Washington Trust Bank celebrates diversity in the workplace and actively recruits talent to help reflect the unique communities where we live and work. We are proud to be an equal opportunity employer and prohibit discrimination or harassment based on race, religion, sex, gender identity, sexual orientation, national origin, age, pregnancy, disability, genetic information and any other protected characteristics outline by state, federal and local laws. We believe strength comes from the diverse backgrounds and experiences of our team, and we are dedicated to fostering a supportive and inclusive work environment.
Privately Owned. Built in the Northwest.
Member FDIC. Equal Housing Lender.
Industry
Banking
Company size
1,001-5,000 employees
Founded
1902
Headquarters
Spokane, WA
LinkedIn followers
11,913
Community-driven and relationship-focused, built for the long term. At Washington Trust Bank, banking is centered on people, not just transactions.
As an independently owned bank, decisions are made locally by teams who understand the communities they serve. That means supporting small businesses, investing in neighborhoods, and helping clients navigate financial decisions with confidence through a more personal, relationship-driven approach.
That same philosophy shapes the employee experience. A collaborative, people-first culture, competitive benefits, and opportunities for growth across the organization create a place where careers can develop with purpose.
Privately Owned. Built in the Northwest.
Member FDIC. Equal Housing Lender.
Industry
Banking
Company size
1,001-5,000 employees
Founded
1902
Headquarters
Spokane, WA
LinkedIn followers
11,913
Community-driven and relationship-focused, built for the long term. At Washington Trust Bank, banking is centered on people, not just transactions.
As an independently owned bank, decisions are made locally by teams who understand the communities they serve. That means supporting small businesses, investing in neighborhoods, and helping clients navigate financial decisions with confidence through a more personal, relationship-driven approach.
That same philosophy shapes the employee experience. A collaborative, people-first culture, competitive benefits, and opportunities for growth across the organization create a place where careers can develop with purpose.