Who We Are VML, part of WPP, is a leading creative company that combines brand experience, customer experience, and commerce, creating connected brands to drive growth. VML is celebrated for its innovative and human firs…
Who We Are VML, part of WPP, is a leading creative company that combines brand experience, customer experience, and commerce, creating connected brands to drive growth. VML is celebrated for its innovative and human firs…
Who We Are VML, part of WPP, is a leading creative company that combines brand experience, customer experience, and commerce, creating connected brands to drive growth. VML is celebrated for its innovative and human firs…
Who We Are VML, part of WPP, is a leading creative company that combines brand experience, customer experience, and commerce, creating connected brands to drive growth. VML is celebrated for its innovative and human firs…
Skills: Art direction, Visual design, Adobe creative suite, Photoshop, Typography
Who We Are VML, part of WPP, is a leading creative company that combines brand experience, customer experience, and commerce, creating connected brands to drive growth. VML is celebrated for its innovative and human firs…
Skills: Community Management, Content Creation, Social Media Management, Video Editing, Short-form Video
Who We Are VML, part of WPP, is a leading creative company that combines brand experience, customer experience, and commerce, creating connected brands to drive growth. VML is celebrated for its innovative and human firs…
Skills: Digital Strategy, Customer Journey Analysis, Omnichannel Marketing, Data Storytelling, Digital Analytics
Who We Are VML, part of WPP, is a leading creative company that combines brand experience, customer experience, and commerce, creating connected brands to drive growth. VML is celebrated for its innovative and human firs…
Who We Are VML, part of WPP, is a leading creative company that combines brand experience, customer experience, and commerce, creating connected brands to drive growth. VML is celebrated for its innovative and human firs…
Skills: Personalisation Platforms, Analytics Suites, Content Management Systems, Customer Data Platforms, Data-Driven Decision Making
Who We Are VML, part of WPP, is a leading creative company that combines brand experience, customer experience, and commerce, creating connected brands to drive growth. VML is celebrated for its innovative and human firs…
Who We Are VML, part of WPP, is a leading creative company that combines brand experience, customer experience, and commerce, creating connected brands to drive growth. VML is celebrated for its innovative and human firs…
Who We Are VML, part of WPP, is a leading creative company that combines brand experience, customer experience, and commerce, creating connected brands to drive growth. VML is celebrated for its innovative and human firs…
Who We Are VML, part of WPP, is a leading creative company that combines brand experience, customer experience, and commerce, creating connected brands to drive growth. VML is celebrated for its innovative and human firs…
Skills: Social Commerce Strategy, TikTok Shop, Meta Platforms, Paid and Organic Integration, Content Strategy
Who We Are VML, part of WPP, is a leading creative company that combines brand experience, customer experience, and commerce, creating connected brands to drive growth. VML is celebrated for its innovative and human firs…
Skills: Data modeling, SQL, Power BI, DAX, Consulting
Who We Are VML, part of WPP, is a leading creative company that combines brand experience, customer experience, and commerce, creating connected brands to drive growth. VML is celebrated for its innovative and human firs…
Skills: Program management, Omnichannel production, Agile methodologies, PI planning, Project estimation
Who We Are VML, part of WPP, is a leading creative company that combines brand experience, customer experience, and commerce, creating connected brands to drive growth. VML is celebrated for its innovative and human firs…
Who We Are VML, part of WPP, is a leading creative company that combines brand experience, customer experience, and commerce, creating connected brands to drive growth. VML is celebrated for its innovative and human firs…
Who We Are VML, part of WPP, is a leading creative company that combines brand experience, customer experience, and commerce, creating connected brands to drive growth. VML is celebrated for its innovative and human firs…
Skills: Product management, Digital product lifecycle, Stakeholder management, Automotive industry knowledge, Data-driven decision making
Who We Are VML, part of WPP, is a leading creative company that combines brand experience, customer experience, and commerce, creating connected brands to drive growth. VML is celebrated for its innovative and human firs…
Skills: Account management, 360 communication campaigns, Social media content management, Client relationship management, Media planning
Who We Are VML, part of WPP, is a leading creative company that combines brand experience, customer experience, and commerce, creating connected brands to drive growth. VML is celebrated for its innovative and human firs…
Who We Are VML, part of WPP, is a leading creative company that combines brand experience, customer experience, and commerce, creating connected brands to drive growth. VML is celebrated for its innovative and human firs…
Sign up with Clera and we'll reach out the moment a role actually fits you — no more spraying applications into the void.
Internship
bachelor degree
Posted 3d ago
~40 hrs/week
Responsibilities
The intern will write clear and engaging copy for various digital touchpoints including websites, apps, and chatbots. They will also collaborate with cross-functional teams to support customer journey development and content mapping.
Requirements
Candidates should be currently studying or hold a qualification in English, Journalism, Communications, Marketing, or Copywriting. Strong written communication skills, attention to detail, and a passion for customer-first experiences are required.
Full job description
Who We Are
VML, part of WPP, is a leading creative company that combines brand experience, customer experience, and commerce, creating connected brands to drive growth. VML is celebrated for its innovative and human first, award-winning work for blue chip client partners including AstraZeneca, Colgate-Palmolive, Dell, Ford, Microsoft, Nestlé, The Coca-Cola Company, and Wendy's. The agency is recognized by the Forrester Wave™ Reports, as a Leader among Marketing Creative and Content Service Providers, Commerce Services, Global Digital Experience Services, Global Marketing Services and, most recently, Marketing Measurement & Optimization. In addition, VML’s specialist health network, VML Health, is one of the world’s largest and most awarded health agencies. VML’s global network is powered by 26,000 talented people across 55+ markets, with principal offices in Kansas City, New York, Detroit, London, São Paulo, Shanghai, Singapore, and Sydney.
About WPP
WPP is the trusted growth partner for the world’s leading brands. We unite cutting-edge media intelligence and data solutions, world-class creativity, next-generation production, transformative enterprise solutions and expert strategic counsel in a single company – powered by exceptional talent and our agentic marketing platform, WPP Open, to help our clients navigate change, capture opportunity and deliver transformational growth. For more information, visit WPP.com.
CX Writer- Intern
At VML South Africa, we create ideas that connect brands with people in meaningful ways. As a team of creatives, strategists, and innovators, we're passionate about shaping culture through creativity, technology, and storytelling. If you're ready to learn, create, and grow in one of South Africa's leading creative agencies, we'd love to meet you
We're looking for a curious, empathetic, and detail-oriented CX Writer Intern to join our CX team. If you love words, enjoy solving problems from a customer's perspective, and are passionate about creating clear, human-centered content, this internship is for you.
What You'll Do ;
Write clear, concise, and engaging copy across digital customer experiences.
Create content for websites, apps, emails, SMS, chatbots, and other digital touchpoints.
Support the development of customer journeys by ensuring content is helpful, consistent, and easy to understand.
Collaborate with UX Designers, CX Strategists, Researchers, Developers, and Creative teams.
Assist with content audits and content mapping exercises.
Ensure all content aligns with brand tone of voice and accessibility best practices.
Contribute ideas during brainstorming and design thinking workshops.
Learn how content influences customer behavior and overall user experience.
What You'll Need;
A qualification (or currently studying) in: English/ Journalism/ Communications/ Marketing/ Copywriting Or a related field) .
Excellent written communication skills.
Strong attention to detail and grammar.
A passion for storytelling and creating customer-first experiences.
Curious, collaborative, and eager to learn.
Ability to receive and apply feedback.
An interest in UX Writing, Content Design, and Customer Experience.
We believe the best work happens when we're together, fostering creativity, collaboration, and connection. That's why we’ve adopted a hybrid approach, with teams in the office an average of four days a week. If you require accommodations or flexibility, please discuss this with the hiring team during the interview process.
WPP (VML) is an equal opportunity employer and considers applicants for all positions without discrimination or regard to characteristics. We are committed to fostering a culture of respect in which everyone feels they belong and has the same opportunities to progress in their careers.
VML is a WPP agency (NYSE: WPP). For more information, please visit www.vml.com, and follow along on Instagram, LinkedIn, and X.
When you click "Submit Application", this will send any information you add below to VML. Before you do this, we think it's a good idea to read through our Recruitment Privacy Policy. California residents should read our California Recruitment Privacy Notice. This explains what we do with your personal data when you apply for a role with us, and, how you can update the information you have provided us with or how to remove it.
VML is a global powerhouse born from the unification of Wunderman Thompson and VMLY&R — two of the world's most powerful and accomplished creative agencies with complementary capabilities and geographic strengths. We have an industry-unique opportunity to provide our client partners with a fully integrated offering across brand experience, customer experience and commerce practices — powered by deep data and technology experience. For more information, visit www.vml.com.
Offices: 3 WTC 175 Greenwich Street, New York, New York, US · Kansas City, Missouri, US · London, GB · Sao Paulo, BR · Singapore, SG
VML is a global powerhouse born from the unification of Wunderman Thompson and VMLY&R — two of the world's most powerful and accomplished creative agencies with complementary capabilities and geographic strengths. We have an industry-unique opportunity to provide our client partners with a fully integrated offering across brand experience, customer experience and commerce practices — powered by deep data and technology experience. For more information, visit www.vml.com.
Offices: 3 WTC 175 Greenwich Street, New York, New York, US · Kansas City, Missouri, US · London, GB · Sao Paulo, BR · Singapore, SG