Imagine yourself… Doing meaningful work that makes an everyday impact on the world around you. Growing your expertise and expanding your skillset with every project. Owning your ambition and fueling your career growth. J…
Imagine yourself… Doing meaningful work that makes an everyday impact on the world around you. Growing your expertise and expanding your skillset with every project. Owning your ambition and fueling your career growth. T…
Imagine yourself… Doing meaningful work that makes an everyday impact on the world around you. Growing your expertise and expanding your skillset with every project. Owning your ambition and fueling your career growth. T…
Imagine yourself… Doing meaningful work that makes an everyday impact on the world around you. Growing your expertise and expanding your skillset with every project. Owning your ambition and fueling your career growth. I…
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About Us Veralto Veralto launched in October 2023 as a $5 billion global leader in essential technologies with a bold vision for creating an enduring positive impact for the world. Our operating companies are building on…
Imagine yourself… Doing meaningful work that makes an everyday impact on the world around you. Growing your expertise and expanding your skillset with every project. Owning your ambition and fueling your career growth. T…
Imagine yourself… Doing meaningful work that makes an everyday impact on the world around you. Growing your expertise and expanding your skillset with every project. Owning your ambition and fueling your career growth. T…
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Imagine yourself… Growing your expertise and expanding your skillset with every project. Owning your ambition and fueling your career growth. Thriving in a supportive team environment that inspires you to strive for exce…
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$71k–$125k/yr
Full-time
bachelor degree
Paid Time Off, Medical Insurance, Dental Insurance, Vision Insurance, 401(k)
Posted 30d ago
~40 hrs/week
Responsibilities
Serve as the global subject-matter expert for complex laser coder escalations and safety investigations. Collaborate across engineering and service teams to improve product reliability and support new product development.
Requirements
Requires a Bachelor's degree in laser, mechanical, or electrical engineering with 4+ years of experience in applied laser marking or industrial equipment support. Must be able to travel up to 20% and possess a valid U.S. passport.
Full job description
Imagine yourself…
Doing meaningful work that makes an everyday impact on the world around you.
Growing your expertise and expanding your skillset with every project.
Owning your ambition and fueling your career growth.
Joining a company with a proven track record of success and an exciting future.
It’s all possible with a role at Videojet, a Veralto company. You have likely purchased or used a product touched by Videojet Technologies this week—after all, Videojet is a world leader in the product identification market, providing in-line printing, coding and marking products, consumables, and software solutions. Videojet’s technologies play a critical role in ensuring the safety and authenticity of products sold across the globe in the food, beverage, pharmaceutical, and industrial marketplaces.
As part of the Videojet team and the broader Veralto network, you’ll work with products that make an everyday impact on the world around you—and along the way, you’ll have opportunities to make your mark on our business and your career with ongoing opportunities to deepen your skillset and pursue your ambitions.
If you’re a technically curious problem-solver who enjoys working across functions and turning complex customer issues into scalable improvements, this could be an exciting next step. As the Laser Applications Specialist you’ll serve as a trusted expert for complex laser applications and escalations, helping shape safer, more reliable, and more serviceable solutions for customers around the world.
Why Join Videojet
At Videojet, you’ll join a global leader in coding and marking solutions, helping protect the safety, quality, and authenticity of everyday essentials. As part of Veralto, you’ll have the opportunity to do meaningful work, collaborate with talented colleagues around the world, and grow your career while making a real impact.
About the Team
You’ll be part of a highly collaborative, globally connected team that works across engineering, service, quality, and customer support. This role is ideal for someone who combines technical depth with sound judgment, communicates clearly under pressure, and enjoys translating field challenges into product, process, and customer-experience improvements.
What You’ll Do
Support customers, safety, and field service:
Lead investigations into reported safety issues involving laser equipment
Act as the subject-matter expert for complex global laser coder escalations
Diagnose and resolve advanced field issues with service, technical support, quality, and engineering teams
Provide technical guidance to sales, service, and distribution partners
Drive quality and compliance
Support initiatives that improve laser coder reliability, print quality, and consistency
Help ensure compliance with internal standards, laser safety requirements, and related documentation
Contribute to innovation and product development
Represent Global Service in cross-functional laser new product development teams
Support maintenance-of-line and VAVE projects to ensure service requirements are addressed
Review and support engineering change orders and related project deliverables
Provide technical expertise across the business
Respond to diagnostics, troubleshooting, and repair inquiries for laser equipment
Recommend applications, system configurations, and line-integration solutions
Develop and maintain technical documentation, investigation summaries, field alerts, and escalation reports
Skills This Role Will Use Every Day
Structured troubleshooting and root-cause thinking
Technical judgment in high-visibility escalation situations
Clear communication with technical and non-technical stakeholders
Cross-functional partnership and influence
Ownership, urgency, and continuous-improvement mindset
What We’re Looking For
Bachelor’s degree in laser, mechanical, or electrical engineering, or a related scientific field
4+ years of experience in applied laser marking, industrial equipment service support, or consumer packaged goods manufacturing
Experience supporting customer-facing technical issues and escalations
Ability to interpret data, identify patterns, and make sound decisions
Experience working cross-functionally in a matrixed environment
Additional Details
Hybrid role based in Wood Dale, Illinois with an in-office expectation of three days per week
Up to 20% travel, including domestic and international travel
Valid U.S. passport required
US ONLY:
The below range reflects the range of possible compensation for this role at the time of this posting. We may ultimately pay more or less than the posted range. This range may be modified in the future. An associate’s position within the salary range will be based on several factors, including, but not limited to, relevant education, qualifications, certifications, experience, skills, seniority, geographic location, performance, shift, travel requirements, sales or revenue-based metrics, any collective bargaining agreements, and business or organizational needs.
The compensation range for this role is $88,000 - $105,000 USD per year.
We offer a comprehensive package of benefits including paid time off, medical/dental/vision insurance and 401(k) to eligible employees.
Note: No amount of pay is considered to be wages or compensation until such amount is earned, vested, and determinable. The amount and availability of any bonus, commission, benefits, or any other form of compensation and benefits that are allocable to a particular employee remains in the Company's sole discretion unless and until paid and may be modified at the Company’s sole discretion, consistent with the law.
US residents: In any materials you submit, you may redact or remove age-identifying information such as age, date of birth, or dates of school attendance or graduation. You will not be penalized for redacting or removing this information.
Veralto Corporation and all Veralto Companies are committed to equal opportunity regardless of race, color, national origin, religion, sex, age, marital status, disability, veteran status, sexual orientation, gender identity, or other characteristics protected by law. We value diversity and the existence of similarities and differences, both visible and not, found in our workforce, workplace and throughout the markets we serve.Our associates, customers and shareholders contribute unique and different perspectives as a result of these diverse attributes.
We will ensure that individuals with disabilities are provided reasonable accommodation to participate in the job application or interview process, to perform crucial job functions, and to receive other benefits and privileges of employment. Please contact us at [email protected] to request accommodation.
Unsolicited Assistance
We do not accept unsolicited assistance from any headhunters or recruitment firms for any of our job openings. All resumes or profiles submitted by search firms to any employee at any of the Veralto companies, in any form without a valid, signed search agreement in place for the specific position, approved by Talent Acquisition, will be deemed the sole property of Veralto and its companies. No fee will be paid in the event the candidate is hired by Veralto and its companies because of the unsolicited referral.
Videojet Technologies is a world leader in the product identification market, providing in-line printing, coding and marking products, consumables and software solutions. We serve more than 20 industries including food, beverage, pharmaceutical, personal care, electronics, chemical and aerospace industries as well as many more with an aim to preserve the safety, quality and authenticity of daily essentials for billions of consumers.
We have been the world leaders in marking and coding technology for over 40 years, having come to fruition in the 1960’s as a division of the A.B Dick Company. Today we operate in 135 countries with more than 4000 passionate employees worldwide, specializing in sales to application, technical, and service support we are committed to making a positive impact globally.
Our extensive product portfolio includes all technologies from pack to palette;
· Continuous Ink Jet printers (CIJ),
· Laser Marking Systems,
· Thermal Transfer Overprinters (TTO),
· Print and Apply Labeling (LPA),
· Thermal Inkjet Printers (TIJ),
· Commercial Graphics and Addressing, CLARiSUITE™, and Code Assurance.
Our success is built on four key brand pillars: adaptability, consistency, usability, and expertise, which guide us in providing innovative solutions tailored to our customers' coding and marking needs across various industries.
Join us on our journey as we safeguard the world's most vital resources through cutting-edge product identification solutions and shaping the future of industry standards and reliability.
Offices: 1500 Mittel Boulevard, Wood Dale, IL 60191, US
Product IdentificationContinuous Inkjet Printers (CIJ)Laser Marking SystemsThermal Transfer Overprinters (TTO)Case CodingPrint and Apply Labeling (LPA)Thermal Inkjet Printers (TIJ)Commercial Graphics and AddressingCLARiSUITE™and Code Assurance
Videojet Technologies is a world leader in the product identification market, providing in-line printing, coding and marking products, consumables and software solutions. We serve more than 20 industries including food, beverage, pharmaceutical, personal care, electronics, chemical and aerospace industries as well as many more with an aim to preserve the safety, quality and authenticity of daily essentials for billions of consumers.
We have been the world leaders in marking and coding technology for over 40 years, having come to fruition in the 1960’s as a division of the A.B Dick Company. Today we operate in 135 countries with more than 4000 passionate employees worldwide, specializing in sales to application, technical, and service support we are committed to making a positive impact globally.
Our extensive product portfolio includes all technologies from pack to palette;
· Continuous Ink Jet printers (CIJ),
· Laser Marking Systems,
· Thermal Transfer Overprinters (TTO),
· Print and Apply Labeling (LPA),
· Thermal Inkjet Printers (TIJ),
· Commercial Graphics and Addressing, CLARiSUITE™, and Code Assurance.
Our success is built on four key brand pillars: adaptability, consistency, usability, and expertise, which guide us in providing innovative solutions tailored to our customers' coding and marking needs across various industries.
Join us on our journey as we safeguard the world's most vital resources through cutting-edge product identification solutions and shaping the future of industry standards and reliability.
Offices: 1500 Mittel Boulevard, Wood Dale, IL 60191, US
Product IdentificationContinuous Inkjet Printers (CIJ)Laser Marking SystemsThermal Transfer Overprinters (TTO)Case CodingPrint and Apply Labeling (LPA)Thermal Inkjet Printers (TIJ)Commercial Graphics and AddressingCLARiSUITE™and Code Assurance