New York, New York, United States · On-site
$350k–$400k/yr
Viceroy Hotels Viceroy Hotels & Resorts offers a fresh take on hospitality, centered on the richness of experiences and cultural connection. A leader in modern luxury, Viceroy is committed to creating unique, immersive e…
Skills: Strategic leadership, Financial management, Luxury hospitality, Operational excellence, Team leadership
New York, New York, United States · On-site
$60k–$65k/yr
Viceroy Hotels Viceroy Hotels & Resorts offers a fresh take on hospitality, centered on the richness of experiences and cultural connection. A leader in modern luxury, Viceroy is committed to creating unique, immersive e…
Skills: Front Office Management, Guest Services, Team Leadership, Conflict Resolution, Upselling
New York, New York, United States · On-site
$180k–$185k/yr
Viceroy Hotels Viceroy Hotels & Resorts offers a fresh take on hospitality, centered on the richness of experiences and cultural connection. A leader in modern luxury, Viceroy is committed to creating unique, immersive e…
Skills: Revenue Management, Pricing Strategy, Inventory Control, Forecasting, Budgeting
New York, New York, United States · On-site
$30/hr–$33/hr
Viceroy Hotels Viceroy Hotels & Resorts offers a fresh take on hospitality, centered on the richness of experiences and cultural connection. A leader in modern luxury, Viceroy is committed to creating unique, immersive e…
Skills: Administrative support, Sales coordination, CRM management, Contract preparation, Proposal generation
New York, New York, United States · On-site
$120k–$125k/yr
Viceroy Hotels Viceroy Hotels & Resorts offers a fresh take on hospitality, centered on the richness of experiences and cultural connection. A leader in modern luxury, Viceroy is committed to creating unique, immersive e…
Skills: Group sales, Corporate sales, Strategic account management, Business development, Contract negotiation
New York, New York, United States · On-site
$150k–$155k/yr
Viceroy Hotels Viceroy Hotels & Resorts offers a fresh take on hospitality, centered on the richness of experiences and cultural connection. A leader in modern luxury, Viceroy is committed to creating unique, immersive e…
Skills: Luxury sales, Strategic planning, Relationship management, Business development, Account management
New York, New York, United States · On-site
$175k–$180k/yr
Viceroy Hotels Viceroy Hotels & Resorts offers a fresh take on hospitality, centered on the richness of experiences and cultural connection. A leader in modern luxury, Viceroy is committed to creating unique, immersive e…
Skills: Financial reporting, Cash flow management, Budgeting, Variance analysis, Internal controls
New York, New York, United States · On-site
$150k–$155k/yr
Viceroy Hotels Viceroy Hotels & Resorts offers a fresh take on hospitality, centered on the richness of experiences and cultural connection. A leader in modern luxury, Viceroy is committed to creating unique, immersive e…
Skills: Strategic sales planning, Relationship building, Account management, Negotiation, Business development
New York, New York, United States · On-site
$100k–$125k/yr
Viceroy Hotels Viceroy Hotels & Resorts offers a fresh take on hospitality, centered on the richness of experiences and cultural connection. A leader in modern luxury, Viceroy is committed to creating unique, immersive e…
Skills: Event planning, Hospitality management, Client relations, Project management, Budgeting
Chicago, Illinois, United States · On-site
Viceroy Hotels Viceroy Hotels & Resorts offers a fresh take on hospitality, centered on the richness of experiences and cultural connection. A leader in modern luxury, Viceroy is committed to creating unique, immersive e…
Skills: Guest Service, POS System Operation, Cashiering, Upselling, Multitasking
Santa Monica, California, United States · On-site
$110k–$115k/yr
Viceroy Hotels Viceroy Hotels & Resorts offers a fresh take on hospitality, centered on the richness of experiences and cultural connection. A leader in modern luxury, Viceroy is committed to creating unique, immersive e…
Skills: Staff Management, Budgeting, Inventory Management, Quality Control, Vendor Management
Santa Monica, California, United States · On-site
$26/hr–$33/hr
Viceroy Hotels Viceroy Hotels & Resorts offers a fresh take on hospitality, centered on the richness of experiences and cultural connection. A leader in modern luxury, Viceroy is committed to creating unique, immersive e…
Skills: Public Area Cleaning, Sanitation, Guest Relations, Time Management, Multitasking
Santa Monica, California, United States · On-site
$26/hr–$33/hr
Viceroy Hotels Viceroy Hotels & Resorts offers a fresh take on hospitality, centered on the richness of experiences and cultural connection. A leader in modern luxury, Viceroy is committed to creating unique, immersive e…
Skills: Cleaning, Maintenance, Guest Relations, Sanitation, Equipment Handling
Chicago, Illinois, United States · On-site
Viceroy Hotels Viceroy Hotels & Resorts offers a fresh take on hospitality, centered on the richness of experiences and cultural connection. A leader in modern luxury, Viceroy is committed to creating unique, immersive e…
Skills: Luggage Handling, Guest Relations, Communication, Customer Service, Local Area Knowledge
Chicago, Illinois, United States · On-site
$85k–$95k/yr
Viceroy Hotels Viceroy Hotels & Resorts offers a fresh take on hospitality, centered on the richness of experiences and cultural connection. A leader in modern luxury, Viceroy is committed to creating unique, immersive e…
Skills: Financial Reporting, Budgeting, Cash Flow Management, General Ledger Reconciliation, Bank Reconciliation
Ketchum, Idaho, United States · On-site
Viceroy Hotels Viceroy Hotels & Resorts offers a fresh take on hospitality, centered on the richness of experiences and cultural connection. A leader in modern luxury, Viceroy is committed to creating unique, immersive e…
Skills: Banquet Supervision, Event Set-up, Staff Management, Guest Relations, Inventory Control
Washington, District of Columbia, United States · On-site
$120k–$130k/yr
Viceroy Hotels Viceroy Hotels & Resorts offers a fresh take on hospitality, centered on the richness of experiences and cultural connection. A leader in modern luxury, Viceroy is committed to creating unique, immersive e…
Skills: Food Production, F&B Operations, Cost Control, Menu Design, Staff Training
Santa Monica, California, United States · On-site
$26/hr–$33/hr
Viceroy Hotels Viceroy Hotels & Resorts offers a fresh take on hospitality, centered on the richness of experiences and cultural connection. A leader in modern luxury, Viceroy is committed to creating unique, immersive e…
Skills: Sanitation Standards, Dishwashing Equipment Operation, Chemical Handling, Kitchen Cleaning, Food Storage and Rotation
Chicago, Illinois, United States · On-site
Viceroy Hotels Viceroy Hotels & Resorts offers a fresh take on hospitality, centered on the richness of experiences and cultural connection. A leader in modern luxury, Viceroy is committed to creating unique, immersive e…
Skills: Mixology, Customer Service, Inventory Control, Beverage Preparation, Communication
Santa Monica, California, United States · On-site
$125k–$135k/yr
Compensation TypeYearly Highgate Hotels Highgate is a leading real estate investment and hospitality management company with over $15 billion of assets under management and a global portfolio of more than 400 hotels span…
Skills: Revenue Management, Pricing Strategy, Inventory Control, Financial Forecasting, Market Analysis
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The General Manager serves as the strategic and operational leader, overseeing all aspects of the hotel's performance, including guest satisfaction, financial success, and team leadership. They are responsible for building strong relationships with ownership and ensuring the property meets luxury service standards from its pre-opening phase.
Candidates must have 7+ years of progressive leadership in hotel management, with specific experience in luxury or lifestyle properties. A college degree is required, along with strong financial acumen and the ability to lead effectively in a fast-paced, dynamic environment.
Viceroy Hotels & Resorts offers a fresh take on hospitality, centered on the richness of experiences and cultural connection. A leader in modern luxury, Viceroy is committed to creating unique, immersive experiences that allow guests to craft unforgettable narratives rooted in the authenticity of each destination. Viceroy’s portfolio of hotels and resorts can be found in a diverse array of breathtaking and inspiring locations including Los Cabos, Santa Monica, Chicago, Riviera Maya, Kopaonik, Snowmass, Washington D.C., St. Lucia, and Portugal’s Algarve, with a forthcoming resort in Sun Valley, Idaho slated to open in summer 2026.
Viceroy Hotels & Residences is returning to New York City with the opening of Viceroy Park Avenue in December 2026! Located in the heart of Manhattan's NoMad neighborhood, this highly anticipated luxury hotel represents an exciting new chapter for the globally recognized, design-forward hospitality brand. We are seeking motivated, hospitality-driven professionals who are passionate about delivering exceptional guest experiences. This is a unique opportunity to be part of a pre-opening team, helping establish the property's culture, service standards, and operational excellence from day one.
The General Manager serves as the strategic and operational leader of the resort, working in close partnership with the Corporate Office and Hotel Executive Committee to deliver an exceptional guest experience and drive outstanding business results. This role oversees all aspects of the hotel’s performance, including guest satisfaction, operational excellence, team leadership, and financial success, while maintaining the integrity of the hotel. A critical part of this role includes building and maintaining a strong relationship with the hotel’s ownership group and asset managers through consistent, transparent communication and personal engagement.
Strategic Leadership
Guest Experience
Operations Management
Financial Performance
Team Leadership & Culture
Sales & Marketing Collaboration
Welcome to Viceroy Hotels & Resorts – Redefining Modern Luxury in Global Hospitality Named in the top ten of ‘Top 25 Hotel Brands’ on Travel + Leisure World's Best Awards 2023. At Viceroy Hotels & Resorts, we take pride in crafting one-of-a-kind, authentic experiences that seamlessly blend design and service, inspiring travelers worldwide. Our diverse portfolio of luxury hotels and resorts spans the globe, offering exceptional destinations, including Los Cabos, Santa Monica, Chicago, Riviera Maya, Snowmass, Washington D.C., and St. Lucia, Portugal and Serbia. Awards & Accolades: Recipient of the prestigious 'Top 25 Hotel Brands' award on Travel + Leisure World's Best Awards 2023, a testament to our commitment to excellence in hospitality. Viceroy for Everyone - Fostering Diversity, Equity & Inclusion We value diversity, equity, and inclusion, empowering our colleagues and guests to thrive in an inclusive environment. Learn more about our ongoing commitment to Diversity & Inclusion Initiatives: https://www.viceroyhotelsandresorts.com/culture-community/diversity-equity-inclusion-belonging. Join our Journey: Discover more about our modern luxury brand and explore exciting career opportunities: https://www.viceroyhotelsandresorts.com/about-us/careers. #LuxuryTravel #Hospitality #DiversityAndInclusion #TravelWithViceroy #ViceroyPride
Offices: 750 North San Vicente Boulevard - East, Suite 1000, West Hollywood, California 90069, US · 130 Wood Rd, Snowmass Village, Colorado 81615, US · 1118 N State St, Chicago, Illinois 60610, US · 1155 14th St NE, Washington, District of Columbia, US · 1430 Rhode Island Ave NW, Washington, District of Columbia 20005, US
Welcome to Viceroy Hotels & Resorts – Redefining Modern Luxury in Global Hospitality Named in the top ten of ‘Top 25 Hotel Brands’ on Travel + Leisure World's Best Awards 2023. At Viceroy Hotels & Resorts, we take pride in crafting one-of-a-kind, authentic experiences that seamlessly blend design and service, inspiring travelers worldwide. Our diverse portfolio of luxury hotels and resorts spans the globe, offering exceptional destinations, including Los Cabos, Santa Monica, Chicago, Riviera Maya, Snowmass, Washington D.C., and St. Lucia, Portugal and Serbia. Awards & Accolades: Recipient of the prestigious 'Top 25 Hotel Brands' award on Travel + Leisure World's Best Awards 2023, a testament to our commitment to excellence in hospitality. Viceroy for Everyone - Fostering Diversity, Equity & Inclusion We value diversity, equity, and inclusion, empowering our colleagues and guests to thrive in an inclusive environment. Learn more about our ongoing commitment to Diversity & Inclusion Initiatives: https://www.viceroyhotelsandresorts.com/culture-community/diversity-equity-inclusion-belonging. Join our Journey: Discover more about our modern luxury brand and explore exciting career opportunities: https://www.viceroyhotelsandresorts.com/about-us/careers. #LuxuryTravel #Hospitality #DiversityAndInclusion #TravelWithViceroy #ViceroyPride
Offices: 750 North San Vicente Boulevard - East, Suite 1000, West Hollywood, California 90069, US · 130 Wood Rd, Snowmass Village, Colorado 81615, US · 1118 N State St, Chicago, Illinois 60610, US · 1155 14th St NE, Washington, District of Columbia, US · 1430 Rhode Island Ave NW, Washington, District of Columbia 20005, US
