Stockholm, Sweden · On-site
At Vertiseit Group, we’re on a mission to become the world’s #1 platform company for digital in-store experiences, with offices across Europe and North America and a strong partner network worldwide. We’re looking for an…
Skills: IT support, Microsoft 365, Microsoft Entra ID, Microsoft Intune, Device management
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The IT Technician will provide hands-on support for employees, manage Microsoft 365 and Intune environments, and troubleshoot network connectivity issues. They will also take ownership of IT initiatives, maintain documentation, and proactively identify opportunities for process improvement.
Candidates should have relevant experience in IT support or operations, with strong proficiency in Microsoft 365, Entra ID, and Intune. Excellent troubleshooting skills for both Windows and Mac environments, along with strong communication skills in Swedish and English, are required.
At Vertiseit Group, we’re on a mission to become the world’s #1 platform company for digital in-store experiences, with offices across Europe and North America and a strong partner network worldwide.
We’re looking for an IT Technician to join our Group function, Digital Operations. Here, you’ll get the opportunity to work across our brands Grassfish, Dise, and Visual Art, helping develop and evolve the technology that powers our business.
As an IT Technician at Vertiseit, you will play an important role in ensuring stable, secure and efficient IT operations across the organisation. The role combines hands-on IT support with technical ownership and continuous improvement of our internal IT environment.
You will be based at our Stockholm office, where you will be an important point of contact for local IT support, while also working with colleagues and users across the wider Vertiseit group.
We are looking for someone who is comfortable handling day-to-day support as well as more complex technical issues. You take ownership of problems, drive them through to resolution and look for opportunities to prevent them from happening again.
As an IT Technician, you will:
Provide hands-on IT support to employees across the group, with a primary focus on our Stockholm office, ensuring a high level of service and taking ownership of issues from initial troubleshooting through resolution.
Manage and troubleshoot our Microsoft 365 and Microsoft Entra ID environment, including users, groups, permissions and access.
Manage Windows and Mac devices through Microsoft Intune, including configuration, deployment, compliance and troubleshooting.
Troubleshoot network and connectivity issues involving areas such as Wi-Fi, DHCP, DNS, VLANs and firewalls.
Support the onboarding and offboarding of employees and ensure that devices, accounts and access are managed efficiently and securely.
Identify recurring technical issues and proactively suggest improvements, standardisation or automation.
Participate in and take ownership of IT initiatives and smaller improvement projects.
Contribute to developing documentation, processes and ways of working within Global Internal IT.
Collaborate with colleagues, vendors and other stakeholders to ensure reliable and secure IT services across the organisation.
We believe you are curious, service-minded and solution-oriented, with a strong interest in technology and improving how things work.
You have several years of experience working with IT support, workplace IT or IT operations and are comfortable troubleshooting technical issues independently. You enjoy working close to users and providing great service, but you are equally motivated by understanding the root cause of a problem and finding a better long-term solution.
You are comfortable taking responsibility and moving things forward on your own while also enjoying being part of a collaborative team. You know when to solve something yourself, when to involve a colleague and when external expertise is needed.
At Vertiseit, we work together with a flexible and pragmatic mindset. No task is too small or too big—we all pitch in where needed to keep our IT environment running smoothly. One moment you might be helping a colleague with a new laptop, and the next troubleshooting an infrastructure issue or improving how devices are managed across the group.
To succeed in this role, we believe you have:
Relevant experience within IT support, IT operations, workplace IT or a similar role
Strong experience working with Microsoft 365 and Microsoft Entra ID
Hands-on experience with Microsoft Intune and modern device management
Good understanding of networking concepts such as DHCP, DNS, VLANs, Wi-Fi and firewalls, as well as the ability to troubleshoot common network-related issues
Experience supporting and managing both Windows and Mac devices and operating systems.
Strong troubleshooting skills and the ability to independently take ownership of technical issues from problem to resolution
Strong interpersonal and communication skills and the ability to work with multiple tasks and stakeholders simultaneously
Proficiency in both Swedish and English, spoken and written.
Experience within areas such as PowerShell or other scripting and automation, identity and access management, IT security or larger IT improvement projects is considered an advantage.
At Vertiseit, you will become part of an international group where technology, collaboration and continuous development are at the heart of what we do.
We offer:
A dynamic and inclusive workplace with fair and competitive employment conditions.
A role with a high degree of responsibility and the opportunity to influence how our internal IT environment develops.
Opportunities to work with a broad range of technologies, challenges and improvement initiatives across an international organisation.
A strong focus on employee well-being, including health initiatives and a wellness allowance.
A collaborative and engaging work environment where we enjoy social activities together.
Opportunities for professional growth and internal career development.
Skilled and supportive colleagues who contribute to an inspiring and innovative atmosphere.
This is a full-time position based at our Stockholm office, the headquarters of Visual Art.
You will work closely with a colleague based in Stockholm as part of Vertiseit's Global Internal IT team and report to Emil Brandt, Global Head of Digital Operations, who is based in Varberg.
We recruit on an ongoing basis, with the last day of application being September 13, 2026.
If you have any questions about the position, feel free to contact Emil Brandt, Global Head of Digital Operations, at [email protected]
You can submit your application in either Swedish or English.
Connecting a world of retail
Vertiseit is a leading digital in-store company offering the In-store Experience Management (IXM) platforms Dise, Grassfish and Visual Art. The platforms enable global brands and leading retailers to strengthen the customer experience by offering seamless customer journeys through connecting physical and digital meetings.
Offices: Kyrkogatan 7, Varberg, 432 41, SE · Ranhammarsvägen 20, Bromma, 168 67, SE
Connecting a world of retail
Vertiseit is a leading digital in-store company offering the In-store Experience Management (IXM) platforms Dise, Grassfish and Visual Art. The platforms enable global brands and leading retailers to strengthen the customer experience by offering seamless customer journeys through connecting physical and digital meetings.
Offices: Kyrkogatan 7, Varberg, 432 41, SE · Ranhammarsvägen 20, Bromma, 168 67, SE
