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Jobs at Velocity Network (Now Hiring) — 2 open

Velocity Network logoVelocity Network

Customer Experience Representative

Erie, Pennsylvania, United States · On-site

Entry level

Description Velocity Network, Inc. is currently seeking a Customer Experience Representative for our Fiber to the Home team. The incumbent will advise customers on the benefits of fiber optics through inbound and outboun…

Skills: Customer Service, Sales, Inbound Sales, Outbound Sales, Communication

Velocity Network logoVelocity Network

Service Bench Technician

Erie, Pennsylvania, United States · On-site

Entry level

Description Velocity Network, Inc. is Northwest Pennsylvania's leading technology services firm. We are a network of experienced IT professionals, telephony and Internet teams, and hardware and software specialists worki…

Skills: Hardware Troubleshooting, Software Troubleshooting, Inventory Management, Deployment Systems, RMM Systems

Velocity Network logo

Customer Experience Representative

Velocity Network

Erie, Pennsylvania, United States • On-site

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Entry level

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  • Full-time
  • Health Insurance, Dental Insurance, Vision Insurance, Flexible Spending Accounts, Section 125 Plan, 401(k) Savings Plan
  • Posted 1d ago
  • ~40 hrs/week

Responsibilities

The incumbent will advise customers on fiber optic benefits through inbound and outbound sales calls. Responsibilities also include managing bill inquiries, service issues, payments, and equipment returns.

Requirements

The role requires a candidate capable of handling sales and customer service tasks effectively. No specific educational or experience requirements were explicitly stated in the posting.

Full job description

Description

Velocity Network, Inc. is currently seeking a Customer Experience Representative for our Fiber to the Home team. The incumbent will advise customers on the benefits of fiber optics through inbound and outbound sales calls. In addition, responsibilities will include providing exceptional customer service in the areas of bill inquiries, service issues, payments, and handling equipment returns.


VNET offers an outstanding work environment and a competitive compensation and benefits package including:

  • Health Insurance
  • Dental Insurance
  • Vision Insurance
  • Flexible Spending Accounts/Section 125 Plan
  • 401(k) Savings Plan with a company match
  • Life Insurance
  • Short Term Disability Insurance
  • Paid Time Off
  • Sick Time
  • Paid Holidays
  • Employee Assistance Program
  • Free Parking
  • On-Site Fitness Facility

If you’re looking for a challenging career that will allow you to showcase your talents, skills, and expertise, a position at VNET could be a great fit!
 

Related keywords

Customer ExperienceFiber OpticsSalesInbound CallsOutbound CallsBillingCustomer ServiceFiber To The HomeTelecommunications

About Velocity Network

LinkedInVisit site

Our Business is Protecting and Supporting Your Business.

Industry
IT Services and IT Consulting
Company size
51-200 employees
Founded
1990
Headquarters
Erie, Pennsylvania
LinkedIn followers
1,570

Velocity Network (VNET) is Northwest Pennsylvania’s leading technology services firm. Founded in 1990, VNET delivers a wide range of advanced IT, internet, and managed services to regional and national clients. Velocity Network (VNET) is a privately owned company, based in Erie, PA, and continues to expand its product portfolio to serve the needs of small, medium, and enterprise clients. For more information on how Velocity Network can help your organization, contact sales at 1 (888) 833-9111.

Offices: 121 W 10th St, Erie, Pennsylvania 16501, US

Virtual CIOOutsourced ITTelephony & VoIPBackup & Disaster RecoveryServer CareNetwork CareIT HardwareWirelessand Fiber InternetInformation Technology
View all jobs at Velocity Network

About Velocity Network

LinkedInVisit site

Our Business is Protecting and Supporting Your Business.

Industry
IT Services and IT Consulting
Company size
51-200 employees
Founded
1990
Headquarters
Erie, Pennsylvania
LinkedIn followers
1,570

Velocity Network (VNET) is Northwest Pennsylvania’s leading technology services firm. Founded in 1990, VNET delivers a wide range of advanced IT, internet, and managed services to regional and national clients. Velocity Network (VNET) is a privately owned company, based in Erie, PA, and continues to expand its product portfolio to serve the needs of small, medium, and enterprise clients. For more information on how Velocity Network can help your organization, contact sales at 1 (888) 833-9111.

Offices: 121 W 10th St, Erie, Pennsylvania 16501, US

Virtual CIOOutsourced ITTelephony & VoIPBackup & Disaster RecoveryServer CareNetwork CareIT HardwareWirelessand Fiber InternetInformation Technology
View all jobs at Velocity Network

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