Description Velocity Network, Inc. is currently seeking a Customer Experience Representative for our Fiber to the Home team. The incumbent will advise customers on the benefits of fiber optics through inbound and outboun…
Skills: Customer Service, Sales, Inbound Sales, Outbound Sales, Communication
Description Velocity Network, Inc. is Northwest Pennsylvania's leading technology services firm. We are a network of experienced IT professionals, telephony and Internet teams, and hardware and software specialists worki…
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Full-time
Health Insurance, Dental Insurance, Vision Insurance, Flexible Spending Accounts, Section 125 Plan, 401(k) Savings Plan
Posted 1d ago
~40 hrs/week
Responsibilities
The incumbent will advise customers on fiber optic benefits through inbound and outbound sales calls. Responsibilities also include managing bill inquiries, service issues, payments, and equipment returns.
Requirements
The role requires a candidate capable of handling sales and customer service tasks effectively. No specific educational or experience requirements were explicitly stated in the posting.
Full job description
Description
Velocity Network, Inc. is currently seeking a Customer Experience Representative for our Fiber to the Home team. The incumbent will advise customers on the benefits of fiber optics through inbound and outbound sales calls. In addition, responsibilities will include providing exceptional customer service in the areas of bill inquiries, service issues, payments, and handling equipment returns.
VNET offers an outstanding work environment and a competitive compensation and benefits package including:
Health Insurance
Dental Insurance
Vision Insurance
Flexible Spending Accounts/Section 125 Plan
401(k) Savings Plan with a company match
Life Insurance
Short Term Disability Insurance
Paid Time Off
Sick Time
Paid Holidays
Employee Assistance Program
Free Parking
On-Site Fitness Facility
If you’re looking for a challenging career that will allow you to showcase your talents, skills, and expertise, a position at VNET could be a great fit!
Related keywords
Customer ExperienceFiber OpticsSalesInbound CallsOutbound CallsBillingCustomer ServiceFiber To The HomeTelecommunications
Our Business is Protecting and Supporting Your Business.
Industry
IT Services and IT Consulting
Company size
51-200 employees
Founded
1990
Headquarters
Erie, Pennsylvania
LinkedIn followers
1,570
Velocity Network (VNET) is Northwest Pennsylvania’s leading technology services firm. Founded in 1990, VNET delivers a wide range of advanced IT, internet, and managed services to regional and national clients.
Velocity Network (VNET) is a privately owned company, based in Erie, PA, and continues to expand its product portfolio to serve the needs of small, medium, and enterprise clients. For more information on how Velocity Network can help your organization, contact sales at 1 (888) 833-9111.
Offices: 121 W 10th St, Erie, Pennsylvania 16501, US
Our Business is Protecting and Supporting Your Business.
Industry
IT Services and IT Consulting
Company size
51-200 employees
Founded
1990
Headquarters
Erie, Pennsylvania
LinkedIn followers
1,570
Velocity Network (VNET) is Northwest Pennsylvania’s leading technology services firm. Founded in 1990, VNET delivers a wide range of advanced IT, internet, and managed services to regional and national clients.
Velocity Network (VNET) is a privately owned company, based in Erie, PA, and continues to expand its product portfolio to serve the needs of small, medium, and enterprise clients. For more information on how Velocity Network can help your organization, contact sales at 1 (888) 833-9111.
Offices: 121 W 10th St, Erie, Pennsylvania 16501, US