Los Angeles, California, United States · Hybrid
Varsity, a company under Treeline, is looking for a Client Engineer to handle complex technical issues across both remote and onsite client environments. Based in the Los Angeles metro area, this is a hybrid role that co…
Skills: M365 Administration, macOS Support, Network Troubleshooting, Generative AI Support, Client Relationship Management
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The Client Engineer handles complex technical escalations and infrastructure troubleshooting for multiple clients, combining remote support with onsite field visits. They are responsible for managing M365 environments, macOS systems, and networking issues while maintaining professional client relationships.
Candidates need 3 to 5 years of IT support experience in an MSP environment and must be based in the Los Angeles area with a valid driver's license. Proficiency in M365, macOS, networking, and generative AI platforms is required, along with strong interpersonal communication skills.
Varsity, a company under Treeline, is looking for a Client Engineer to handle complex technical issues across both remote and onsite client environments. Based in the Los Angeles metro area, this is a hybrid role that combines senior-level remote support work with direct, in-person client engagement in the field.
You will pick up escalations from Specialist I, work through root cause on complex problems, and travel to client sites across the LA area as needed to deploy technology, resolve issues, and build client relationships in person. Beyond technical depth, this role requires someone who is genuinely at ease with people: able to walk into a client environment, read the room quickly, and communicate clearly and professionally whether you are speaking with an executive or an individual end user. Strong independent judgment, a valid driver's license, and the ability to manage ambiguity in both remote and field settings are all essential.
Varsity is a technology services company operating as part of Treeline. Treeline is building a comprehensive software stack to transform traditional Managed Service Providers into a software-defined model powered by automation and AI.
Together, our work is grounded in the belief that organizations deserve technology partners who combine deep expertise with a genuine commitment to the people they serve. We help clients in the nonprofit, education, and healthcare sectors make strategic technology decisions that create real impact in their communities. Developing and implementing great solutions requires both proven methodology and people who place a high value on delivering exceptional service.
To perform this job successfully, a candidate must be able to perform each essential duty satisfactorily and be in possession of the following minimum qualifications:
We are a small, highly effective team that values impactful execution, modern tooling, and minimal bureaucracy. Communication is open, collaboration is genuine, and the work is meaningful. A few other things that define how we operate:
We are an equal opportunity employer and welcome candidates from all backgrounds to apply. If you are an ambitious individual who wants to build a career in the evolving IT managed services landscape, then we would love to hear from you.
Note: Background checks will be performed as a condition of employment.
Scaling technology to help our clients impact the world
Varsity Technologies (certified B Corporation) is a strategic IT consulting firm that is committed to developing innovative IT services and solutions for educational institutions and mission-driven business in California. Our innovative and holistic approach helps clients to grow and succeed through better efficiency, continuity of services, strategy, and access to data for better decision making. Through knowledge, partnership, and mission-alignment we help our clients to increase their impact on the world.
Offices: 1390 Market Street, Suite 1100, San Francisco, CA 94102, US · 4701 Stoddard Rd, Modesto, California 95356, US
Scaling technology to help our clients impact the world
Varsity Technologies (certified B Corporation) is a strategic IT consulting firm that is committed to developing innovative IT services and solutions for educational institutions and mission-driven business in California. Our innovative and holistic approach helps clients to grow and succeed through better efficiency, continuity of services, strategy, and access to data for better decision making. Through knowledge, partnership, and mission-alignment we help our clients to increase their impact on the world.
Offices: 1390 Market Street, Suite 1100, San Francisco, CA 94102, US · 4701 Stoddard Rd, Modesto, California 95356, US
