- Ability to meet the shift requirements mentioned above
- A minimum of two-years of experience in Logistics Support or Project Coordinator role.
- Computer proficiency
*This is a remote position that will work from a home office, all necessary equipment will be provided. Essential Duties & Responsibilities • Process orders received in Customer Portal, communicate the pick & pack request with the origin Warehouse • Coordinate transportation and/or intake of materials with warehouses and freight forwarders • Maintain good relations with customers, warehouse partners, freight forwarders and other Logistics Coordinators to ensure open lines of communication. • Verify warehouse location, ship to address, EOR & IOR, incoterm and method of shipping. Check for duplicate shipments and ship to addresses. Verify accuracy of parts ordered. Verify required pick up date/delivery date align with the Service Level selected. Verify the Incoterm aligns with the Transportation Mode selected. • Process serial numbers and quantities prepared by warehouses in Shipping Portal and or ERP • Assist in updating shipments by providing dates, compliance documents, tracking numbers, tracking information, exceptions or delays • Respond to inquiries and requests from the customer, partner warehouses and freight forwarders • Make independent decisions, when unsure request guidance from the manager. • Receive and process orders in a timely manner, adhering to customer’s SLA’s • Prepare shipping requests with clear, concise, and complete job requirements using approved standard templates • Provide support to the Program Manager for additional duties • Obtain shipping quotes from freight forwarders within the requirements of the SLA • Generate and maintain portal reports including, but not limited to, Monthly Stock Reports per Warehouse or Weekly Shipping Metrics. • Accomplish tasks by working with others and be a good team player • Recognize how decisions may impact others • Seek input from others when necessary. Skills and Attributes • Team-oriented, can-do personality. • Ability to establish priorities, work independently, and proceed with objectives with minimal supervision. • Ability to multi-task. • Thorough knowledge of Microsoft Office Suite. • Customer service skills
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