About the Job: As the Restaurant General Manager, you'll lead a dynamic team, handpicking and training the best crew to deliver exceptional customer experiences. Imagine the pride you'll feel setting the gold standard th…
Skills: People Management, P&L Analysis, Recruitment, Staff Training, Conflict Resolution
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Full-time
Competitive Pay, Bonus Potential, 4 Weeks Vacation, Paid Time Off, Scholarship Programs, Career Advancement
Posted 8d ago
~40 hrs/week
Responsibilities
Lead and develop a high-performing team while overseeing recruitment, training, and daily restaurant operations. Manage financial performance and budgets to maximize profitability while ensuring exceptional customer experiences.
Requirements
Requires 5 years of restaurant or retail management experience with a proven track record in people management and P&L analysis. Must be proficient in digital tools and adhere to occupational health and food safety standards.
Full job description
About the Job:
As the Restaurant General Manager, you'll lead a dynamic team, handpicking and training the best crew to deliver exceptional customer experiences. Imagine the pride you'll feel setting the gold standard that others aspire to. You'll oversee the recruitment and training of your team, guiding them towards promotions and empowering them to build successful careers. By cultivating a team of top performers, you'll create a culture that's vibrant, optimistic, and incredibly rewarding. Your success will be reflected in the achievements of your team. RGMs work a 50-hour week, with 40 hours at regular pay and 10 hours at time and a half, providing a balanced and rewarding work experience.
The Day-to-Day:
Recruit, onboard, and conduct orientations for top Team Members and Shift Leads, ensuring a strong, well-prepared team.
Develop a comprehensive training plan, mentoring Assistant Managers, Shift Leaders, and Team Member Trainers, and overseeing the execution of all training and development initiatives.
Recognize and reward outstanding Team Member performance regularly, while fostering a culture of equity, inclusion, and belonging.
Address and resolve conflicts promptly, maintaining a positive work environment.
Personally engage with customers, swiftly resolving any issues to ensure a positive experience.
Strategically schedule staff to optimize customer service, coach the management team on the CHAMPS standards, and lead product rollout meetings to ensure successful implementation.
Analyze the restaurant’s financial performance, manage the budget, and develop strategies to maximize profitability without compromising the customer experience.
Stay informed about competitors and aim to exceed their standards in all aspects, including digital presence and loyalty programs.
Is this you?
5 years in restaurant or retail management with a strong track record in people management.
Proven ability to improve performance based on P&L analysis.
Proficient with digital tools and platforms.
Exceptional communication skills, including written, verbal, and interpersonal.
Solid understanding of restaurant maintenance programs.
Champions Taco Bell’s culture and values, with a focus on Equity, Inclusion, and Belonging.
Experienced in recognizing and motivating teams, with a successful track record in people development.
Skilled in recruiting top talent and training both high and under-performing employees.
Adaptable to change and experienced in supporting change management.
Adheres to corporate policies and Occupational Health and Food Safety standards.
Work-Hard, Play-Hard:
Competitive pay
Bonus potential
4 weeks’ vacation and additional Paid Time Off
Scholarship programs for continuing education
Career advancement and professional development
Medical benefits from day 1
Health and wellness programs
401k retirement plan with 6% match
Perks! Discounts on mortgages, vehicles, cell phones, gym memberships and more
Free meals
Related keywords
P&L AnalysisRestaurant ManagementRetail ManagementCHAMPS StandardsFood SafetyOccupational HealthBudgetingProfitabilityLoyalty ProgramsDigital PresenceOnboardingMentoringEquity Inclusion and BelongingChange ManagementTaco Bell
We Feed People’s Lives with Más. It’s our purpose and the reason why we are in business. It’s how we make a difference in the world and help people get a little more out of life. That’s the spirit that drove Glen Bell when he started and that spirit lives in the heart of our ®, Taco Bell organization today.
Offices: Orlando, Florida, US · Kissimmee, FL, US · Satellite Beach, FL, US · West Melbourne, FL, US · Winter Park, FL, US
We Feed People’s Lives with Más. It’s our purpose and the reason why we are in business. It’s how we make a difference in the world and help people get a little more out of life. That’s the spirit that drove Glen Bell when he started and that spirit lives in the heart of our ®, Taco Bell organization today.
Offices: Orlando, Florida, US · Kissimmee, FL, US · Satellite Beach, FL, US · West Melbourne, FL, US · Winter Park, FL, US