Poland · Remote Solely
At U.S. Bank, we’re on a journey to do our best. Helping the customers and businesses we serve to make better and smarter financial decisions, enabling the communities we support to grow and succeed in the right ways, al…
Skills: Customer service, Communication, Interpersonal skills, Problem solving, Polish language
Cincinnati, Ohio, United States · Hybrid
$152k–$186k/yr
At U.S. Bank, we’re on a journey to do our best. Helping the customers and businesses we serve to make better and smarter financial decisions and enabling the communities we support to grow and succeed. We believe it tak…
Skills: Relationship management, Business development, Commercial lending, Financial analysis, Credit structuring
Columbus, Ohio, United States · Hybrid
$152k–$186k/yr
At U.S. Bank, we’re on a journey to do our best. Helping the customers and businesses we serve to make better and smarter financial decisions and enabling the communities we support to grow and succeed. We believe it tak…
Skills: Relationship management, Business development, Commercial lending, Financial analysis, Credit structuring
Amelia, Ohio, United States · On-site
$20/hr–$22/hr
At U.S. Bank, we’re on a journey to do our best. Helping the customers and businesses we serve to make better and smarter financial decisions and enabling the communities we support to grow and succeed. We believe it tak…
Skills: Customer service, Relationship building, Financial counseling, Retail banking, Digital products
Covington, Kentucky, United States · On-site
$20/hr–$22/hr
At U.S. Bank, we’re on a journey to do our best. Helping the customers and businesses we serve to make better and smarter financial decisions and enabling the communities we support to grow and succeed. We believe it tak…
Skills: Customer relationship management, Retail banking, Financial counseling, Digital products, Sales
Dallas, Texas, United States · Hybrid
$141k–$173k/yr
At U.S. Bank, we’re on a journey to do our best. Helping the customers and businesses we serve to make better and smarter financial decisions and enabling the communities we support to grow and succeed. We believe it tak…
Skills: Commercial lending, Relationship management, Strategic management, Leadership, Financial analysis
Milwaukee, Wisconsin, United States · On-site
At U.S. Bank, we’re on a journey to do our best. Helping the customers and businesses we serve to make better and smarter financial decisions and enabling the communities we support to grow and succeed. We believe it tak…
Skills: Data entry, 10-key, Alphanumeric data entry, Numeric data entry, Scanning
Tempe, Arizona, United States · On-site
$67k–$78k/yr
At U.S. Bank, we’re on a journey to do our best. Helping the customers and businesses we serve to make better and smarter financial decisions and enabling the communities we support to grow and succeed. We believe it tak…
Skills: Commercial real estate lending, Loan administration, Loan documentation, Portfolio management, Borrowing base lending
Edina, Minnesota, United States · On-site
$65k–$80k/yr
At U.S. Bank, we’re on a journey to do our best. Helping the customers and businesses we serve to make better and smarter financial decisions and enabling the communities we support to grow and succeed. We believe it tak…
Skills: Financial planning, Investment management, Portfolio construction, Relationship management, Sales
Arvada, Colorado, United States · Hybrid
$98k–$120k/yr
At U.S. Bank, we’re on a journey to do our best. Helping the customers and businesses we serve to make better and smarter financial decisions and enabling the communities we support to grow and succeed. We believe it tak…
Skills: Relationship management, Business development, Analytical skills, Problem-solving, Credit administration
Chicago, Illinois, United States · Hybrid
$112k–$131k/yr
At U.S. Bank, we’re on a journey to do our best. Helping the customers and businesses we serve to make better and smarter financial decisions and enabling the communities we support to grow and succeed. We believe it tak…
Skills: Quantitative modeling, AML transaction monitoring, SAS, SQL, Python
Fargo, North Dakota, United States · On-site
$20/hr–$23/hr
At U.S. Bank, we’re on a journey to do our best. Helping the customers and businesses we serve to make better and smarter financial decisions and enabling the communities we support to grow and succeed. We believe it tak…
Skills: Customer relationship management, Retail banking, Financial counseling, Proactive outreach, Digital banking products
Saint Paul, Minnesota, United States · On-site
$20/hr–$24/hr
At U.S. Bank, we’re on a journey to do our best. Helping the customers and businesses we serve to make better and smarter financial decisions and enabling the communities we support to grow and succeed. We believe it tak…
Skills: Document review, Clerical functions, Quality control, Compliance, File processing
Chennai, Tamil Nadu, India · On-site
At U.S. Bancorp India, we’re on a journey to do our best. We believe it takes all of us to bring our shared ambition to life, and each person is unique in their potential. A career with U.S. Bancorp India gives you a wid…
Skills: Robotics Process Automation, Desktop Automation, Java, VBA, Scripting
Missoula, Montana, United States · Hybrid
$86k–$106k/yr
At U.S. Bank, we’re on a journey to do our best. Helping the customers and businesses we serve to make better and smarter financial decisions and enabling the communities we support to grow and succeed. We believe it tak…
Skills: Relationship management, Business development, Analytical skills, Problem-solving, Credit administration
Salem, Oregon, United States · Hybrid
$104k–$127k/yr
At U.S. Bank, we’re on a journey to do our best. Helping the customers and businesses we serve to make better and smarter financial decisions and enabling the communities we support to grow and succeed. We believe it tak…
Skills: Relationship management, Business development, Analytical skills, Problem-solving, Credit administration
Chennai, Tamil Nadu, India · Hybrid
At U.S. Bancorp India, we’re on a journey to do our best. We believe it takes all of us to bring our shared ambition to life, and each person is unique in their potential. A career with U.S. Bancorp India gives you a wid…
Skills: Scala, Python, Java, SQL, Apache Spark
Owensboro, Kentucky, United States · On-site
$20/hr–$20/hr
At U.S. Bank, we’re on a journey to do our best. Helping the customers and businesses we serve to make better and smarter financial decisions and enabling the communities we support to grow and succeed. We believe it tak…
Skills: Administrative support, Operational support, Report writing, Data entry, Record keeping
Chennai, Tamil Nadu, India · On-site
At U.S. Bancorp India, we’re on a journey to do our best. We believe it takes all of us to bring our shared ambition to life, and each person is unique in their potential. A career with U.S. Bancorp India gives you a wid…
Skills: Java, Spring Boot, Microservices, RESTful APIs, Apache Kafka
Quinte West, Ontario, Canada · Hybrid
At U.S. Bank, we’re on a journey to do our best. Helping the customers and businesses we serve to make better and smarter financial decisions, enabling the communities we support to grow and succeed in the right ways, al…
Skills: Enterprise Architecture, Cloud Architecture, Payment Systems, API Design, Microservices
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You will serve as the first point of contact for customers, providing support for banking and card-related inquiries via phone and digital channels. Responsibilities include resolving customer issues, maintaining accurate documentation, and escalating complex cases to the appropriate teams.
Candidates must have a very good command of Polish (C1) and English (B2) and hold a high school diploma. A customer-oriented mindset, basic computer skills, and the ability to work with procedures are essential for this role.
At U.S. Bank, we’re on a journey to do our best. Helping the customers and businesses we serve to make better and smarter financial decisions, enabling the communities we support to grow and succeed in the right ways, all more confidently and more often—that’s what we call the courage to thrive. We believe it takes all of us to bring our shared ambition to life, and each person is unique in their potential. A career with U.S. Bank gives you a wide, ever-growing range of opportunities to discover what makes you thrive. Try new things, learn new skills and discover what you excel at—all from Day One.
As a wholly owned subsidiary of U.S. Bank, Elavon is committed to building the platforms and ecosystems that help over 1.5 million customers around the world to achieve their financial goals—no matter what they need. From transaction processing to customer service, to driving innovation and launching new products, we’re building a range of tailored payment solutions powered by the latest technology. As part of our team, you can explore what motivates and energizes your career goals: partnering with our customers, our communities, and each other.
We actively uphold transparent and fair hiring practices that support individual opportunity, inclusive culture, and career mobility across all levels of our organisation.
We offer meaningful opportunities for growth, a culture of inclusion, and a strong commitment to transparency and integrity in everything we do.
As a Junior Customer Representative, you will be the first point of contact for our customers, supporting them in Polish and English via phone and digital channels. This is a great opportunity to start your career in an international financial environment, gain valuable customer service experience, and grow within a structured organization.
Provide high-quality customer support for banking and card-related inquiries
Handle incoming calls and written requests from customers in Polish and English
Resolve customer issues during the first contact whenever possible
Support customers with account-related questions, payments, billing and card services
Escalate more complex cases to dedicated teams when required
Maintain accurate documentation in internal systems
Build positive and professional relationships with customers
Very good command of Polish (C1) and English (B2) both written and spoken
Secondary education (high school diploma) – students and graduates welcome
Customer-oriented mindset and willingness to learn
Good communication and interpersonal skills
Basic computer skills (MS Office, ability to navigate systems)
Ability to work with procedures and deadlines
First experience in customer service, call center or banking
Interest in financial products and customer support
Stable employment in a recognizable international company
Full onboarding and paid training
Clear career paths and internal development opportunities
Friendly, supportive team environment
Competitive salary and benefits package
This role is designated as home-based remote.
We are committed to providing an inclusive and accessible recruitment experience. If you need adjustments at any stage of the application or hiring process, please contact your recruiter for guidance and support.
U.S. Bank is committed to fair, equitable, and transparent compensation practices in line with local regulatory and legal requirements. Our total rewards approach is designed to attract, retain, and support top talent while ensuring equal pay for work of equal value.
We offer a market-competitive compensation package that includes:
Clearly defined salary ranges aligned with industry benchmarks and internal equity standards.
Performance-based incentives for eligible employees (as defined by relevant plan rules), awarded through transparent, objective criteria that recognize both individual and company performance.
Inclusive equitable benefits that are accessible to all employees and focused around our 3 main pillars of financial wellbeing, health & wellness).
Continuous development opportunities including training, education support, and career progression pathways based on inclusive and transparent criteria.
Employee recognition programs that celebrate achievements and milestones for all.
We regularly review our compensation and benefits to ensure they remain competitive, inclusive, and responsive to employee needs and market trends. Further details of the compensation package will be provided upon application.
We encourage candidates to explore the full value of our offer, including monetary and non-monetary benefits, at Employee benefits and development | U.S. Bank | Elavon.
Posting may be closed earlier due to high volume of applicants.
We aim to provide timely updates throughout the process and encourage early applications to ensure consideration.
At U.S. Bank, we help millions of clients achieve their goals with a balance of best-in-class technology and human expertise tailored to individual needs. As the fifth-largest commercial bank in the United States, we’ve built a reputation for strength and stability across a diversified mix of businesses, including commercial and institutional banking, business banking, payments, wealth management and consumer banking. We’ve been named one of the World’s Most Ethical Companies® by the Ethisphere Institute and the most admired superregional bank by Fortune. In addition to thousands of branches serving consumers, U.S. Bank offers a complete suite of products, services and strategic partnerships for business. Within our Wealth, Corporate, Commercial and Institutional Banking division, we serve more than half a million clients across the country and around the world, ranging from wealthy individuals and families to the largest corporations, including 90% of Fortune 1000 companies. We’re also consistently recognized as a great place to work. We’re shaping our company culture with intention, focused on creating a workplace where it’s safe to speak up, share ideas and try new things. We’re proud to be recognized as a “Best for Vets” employer by the Military Times and included on Fair360’s (formerly DiversityInc.) list of Top 50 Companies for Diversity. U.S. Bank, NA. Member FDIC. Equal Housing Lender.
Offices: 800 Nicollet Mall, Minneapolis, MN 55402, US · 425 Walnut St, Cincinnati, OH 45202, US
At U.S. Bank, we help millions of clients achieve their goals with a balance of best-in-class technology and human expertise tailored to individual needs. As the fifth-largest commercial bank in the United States, we’ve built a reputation for strength and stability across a diversified mix of businesses, including commercial and institutional banking, business banking, payments, wealth management and consumer banking. We’ve been named one of the World’s Most Ethical Companies® by the Ethisphere Institute and the most admired superregional bank by Fortune. In addition to thousands of branches serving consumers, U.S. Bank offers a complete suite of products, services and strategic partnerships for business. Within our Wealth, Corporate, Commercial and Institutional Banking division, we serve more than half a million clients across the country and around the world, ranging from wealthy individuals and families to the largest corporations, including 90% of Fortune 1000 companies. We’re also consistently recognized as a great place to work. We’re shaping our company culture with intention, focused on creating a workplace where it’s safe to speak up, share ideas and try new things. We’re proud to be recognized as a “Best for Vets” employer by the Military Times and included on Fair360’s (formerly DiversityInc.) list of Top 50 Companies for Diversity. U.S. Bank, NA. Member FDIC. Equal Housing Lender.
Offices: 800 Nicollet Mall, Minneapolis, MN 55402, US · 425 Walnut St, Cincinnati, OH 45202, US
