Singapore · On-site
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Skills: Quality Assurance, Regulatory Affairs, People Management, Risk Management, GMP
Wrocław, Lower Silesian Voivodeship, Poland · On-site
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Skills: French Language, English Language, Accounting Basics, Data Entry Accuracy, MS Office
Tokyo, Japan · On-site
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Skills: Safe Driving, Customer Service, Heavy Lifting, Time Management, Package Delivery
Alliance, Ohio, United States · On-site
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Skills: Order Fulfillment, Inventory Audit, RF Scanners, Warehouse Management System (WMS), Shipping and Receiving
Richmond, Virginia, United States · On-site
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Skills: Troubleshooting, Calibration, Programming, Network Knowledge, Motor Control Theory
Alliance, Ohio, United States · On-site
Before you apply to a job, select your language preference from the options available at the top right of this page. Explore your next opportunity at a Fortune Global 500 organization. Envision innovative possibilities, …
Skills: Order Fulfillment, Inventory Audit, RF Scanning, Warehouse Management System, Shipping and Receiving
United States · On-site
Before you apply to a job, select your language preference from the options available at the top right of this page. Explore your next opportunity at a Fortune Global 500 organization. Envision innovative possibilities, …
Skills: Conveyor Maintenance, Blueprint Reading, PLC Software Diagnostics, Automation, Technical Troubleshooting
Pune City, Maharashtra, India · On-site
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Skills: Manual Billing, Incentives Knowledge, Written Communication, Verbal Communication, Prioritization
Nuremberg, Bavaria, Germany · On-site
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Skills: Loading and Unloading, Physical Stamina, Reliability, Motivation, German Language
pune, Maharashtra, India · On-site
Before you apply to a job, select your language preference from the options available at the top right of this page. Explore your next opportunity at a Fortune Global 500 organization. Envision innovative possibilities, …
Skills: Quality Assurance, GMP, Standard Operating Procedures, Regulatory Compliance, Internal Auditing
Switzerland · On-site
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Skills: Driving, Delivery, Logistics, Customer Service, Time Management
United States · On-site
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Skills: Python, SQL, Applied Statistics, Azure, Google Cloud Platform
United States · Hybrid
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Skills: Digital Experience Strategy, Customer Journey Mapping, UX Principles, SEO/AEO, Adobe Experience Manager
Hartford, Connecticut, United States · On-site
$71k–$100k/yr
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Skills: Sales Strategy, Account Management, Supply Chain Analysis, Negotiation, Healthcare Industry Knowledge
Tokyo, Japan · On-site
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Skills: Administrative Support, Analytical Skills, Oral Communication, Written Communication, Problem Solving
Mexico · On-site
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Skills: Customs Entry Writing, Harmonized Tariff Schedules (HTS), PGA Clearances, Customs Regulations, Data Entry
Belgium · Hybrid
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Skills: Analytical Skills, Problem-solving Skills, English Communication, Microsoft Excel, Data Manipulation
Switzerland · On-site
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Skills: Microsoft Excel, Microsoft Word, Microsoft PowerPoint, Data Entry, Typing
Pune City, Maharashtra, India · On-site
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Skills: Report Preparation, Data Entry, Auditing Documents, Word Processing, Meeting Coordination
Cancún, Quintana Roo, Mexico · On-site
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Skills: Safe Driving, Customer Service, Package Handling, Time Management, Physical Stamina
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The Healthcare QA Manager oversees the quality policy and effectiveness of the UPS Healthcare quality program, managing risk assessments and audits. They are responsible for leading staff, managing document control processes, and ensuring compliance with regulatory standards across facilities.
Candidates must have a Bachelor's degree in a science-related discipline and 5 to 7 years of quality experience in the pharmaceutical or healthcare industry. Proficiency in GMP, GDP, ISO standards, and strong people management skills are required.
Before you apply to a job, select your language preference from the options available at the top right of this page.
Explore your next opportunity at a Fortune Global 500 organization. Envision innovative possibilities, experience our rewarding culture, and work with talented teams that help you become better every day. We know what it takes to lead UPS into tomorrow—people with a unique combination of skill + passion. If you have the qualities and drive to lead yourself or teams, there are roles ready to cultivate your skills and take you to the next level.
The Healthcare Quality Assurance (QA) Manager communicates and manages quality policy and objectives and reports on the overall effectiveness of the UPS Healthcare quality program.
Ensure direct and indirect reports have documented career goals
Conducts frequent performance evaluations in a consistent, fair and objective manner
Delivers training
Identifies individual and team skill gaps and developmental opportunities
Hold others accountable to established performance levels to achieve individual and group goals
Resolves individual and group performance issues
Coaches others and provides on-going feedback and support to improve performance
Identifies opportunities to involve others in new and challenging work assignments or rotations that advance the skills of the individual
Make salary recommendations to reward employee performance
Manages staffing levels and manages resource needs in order to meet the business demand.
Manages risk assessment & risk minimization of storage, distribution and transportation of healthcare products
Manages and conducts assessments of current SCS capabilities to determine SCS’s ability to meet client requirements and proposes appropriate solutions
Manages licensing and RA appropriate risk assessment procedures and processes to minimize risk
Manages and conducts consultations with Corporate Legal to determine compliance implications of pending business opportunities
Assesses risk and develops corrective and preventive actions (CAPA) to close identified gaps or concerns
Manages information gathering, scheduling, preparation and distribution of reports to
prepare for internal and client audits
Review and approve audit response to findings for internal and client audits
Manages audit response timeliness and ensures that action items from AIPs are
completed on time.
Manages Corporate Compliance and agency audits to ensure follow up activities are
identified and conducted on time
Manages change controls, training, PACs, audits, audit responses and the writing and
revising of procedures identified as needed
Create, revise, review and approve controlled documents and record templates (e.g., SOP, manuals, work instructions).
Review and approve Quality Agreements
Manage projects
Support growth of new and expanded facilities, clients and services
Support continuous quality management system improvements
Review and approve major and critical nonconformance reports
Evaluates and manages procedures across locations to ensure consistency in content and implementation
Analyzes information on incidents to determine causes and document findings
Identifies patterns or trends among incidents to determine next steps required by type of incident and recommends new approaches to incident investigation and response
Collaborates with internal groups (e.g., Operations, Business Development (BD), solutions, implementations etc.) to ensure the smooth implementation and running of new healthcare business
Interface with senior management, site management and other internal colleagues
Manage and support development of QA Associate Managers and other staff
Next-level escalation for QA Supervisors and QA Associate Managers
Possess at least a Bachelor’s degree in a Science-related discipline
Possess 5 to 7 years’ experience in pharmaceutical or healthcare industry in a quality related role
Possess strong technical quality and regulatory affairs (QA/RA) knowledge
Prior experience with GMP and/or GDP guidelines
Prior experience with ISO 13485 and 9001 standards
Demonstrate superior people management with prior experience in past roles
Demonstrates a detailed understanding of supply chain concept
Display superior attention to detail
Display positive leadership, influence and negotiation skills
Possess strong written and verbal communications skills
Proficient in Microsoft Office applications (Word, PowerPoint, Excel)
Employee Type:
UPS is committed to providing a workplace free of discrimination, harassment, and retaliation.
Operating in more than 200 countries and territories, we’re committed to moving our world forward by delivering what matters. Beginning as a small messenger service, UPS was started by two enterprising teenagers and a $100 loan. Now, we’re almost 500,000 UPSers strong, with operations around the globe. As a transportation and logistics leader, we are proud to offer innovative solutions to our customers—both big and small. We also support the communities we serve. Just take a look at The UPS Foundation’s social impact report! Headquartered in Atlanta, we can be found on the web at ups.com and about.ups.com. Job seekers can visit upsjobs.com to learn more. Our active social media channels include Facebook, Instagram, Twitter, YouTube, and TikTok. Facebook: www.facebook.com/ups Instagram: www.instagram.com/ups/ Twitter: www.twitter.com/ups TikTok: UPS YouTube: www.youtube.com/ups Website https://about.ups.com/ The UPS Foundation’s social impact report: https://about.ups.com/us/en/social-impact/reporting/the-ups-foundations-social-impact-report.html Career Site upsjobs.com
Offices: 55 Glenlake Parkway, NE, Atlanta, GA 30328, US · 24 Rue du Trait-d'Union, Tremblay-en-France, IdF 93290, FR · 31 Alps Ave, Singapore, Singapore 498784, SG · De Schakel 14, Eindhoven, North Brabant 5651 GH, NL · Niittytie 23, Vantaa, Southern Finland 01510, FI
Operating in more than 200 countries and territories, we’re committed to moving our world forward by delivering what matters. Beginning as a small messenger service, UPS was started by two enterprising teenagers and a $100 loan. Now, we’re almost 500,000 UPSers strong, with operations around the globe. As a transportation and logistics leader, we are proud to offer innovative solutions to our customers—both big and small. We also support the communities we serve. Just take a look at The UPS Foundation’s social impact report! Headquartered in Atlanta, we can be found on the web at ups.com and about.ups.com. Job seekers can visit upsjobs.com to learn more. Our active social media channels include Facebook, Instagram, Twitter, YouTube, and TikTok. Facebook: www.facebook.com/ups Instagram: www.instagram.com/ups/ Twitter: www.twitter.com/ups TikTok: UPS YouTube: www.youtube.com/ups Website https://about.ups.com/ The UPS Foundation’s social impact report: https://about.ups.com/us/en/social-impact/reporting/the-ups-foundations-social-impact-report.html Career Site upsjobs.com
Offices: 55 Glenlake Parkway, NE, Atlanta, GA 30328, US · 24 Rue du Trait-d'Union, Tremblay-en-France, IdF 93290, FR · 31 Alps Ave, Singapore, Singapore 498784, SG · De Schakel 14, Eindhoven, North Brabant 5651 GH, NL · Niittytie 23, Vantaa, Southern Finland 01510, FI
