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Position Title:

Academic Advising Manager

Job Category:

Academic Staff

Employment Type:

Regular

Job Profile:

Academic Advising Manager

Job Duties:

Introductory Description:

One annual (12-month) Academic Staff position for the role of Academic Advising Manager is open in the First-Year Bridge (FYB) program in the College of Letters and Science at UW-Milwaukee (UWM). The FYB program utilizes a first-year student-cohort model for students requiring additional academic support; FYB bolsters its students’ future academic achievements through small, face-to-face campus classroom settings taught by teacher-scholar experts utilizing pedagogical best practices. The College of Letters and Science is the largest school or college at UWM; it offers a diverse array of courses in the humanities, natural sciences, and social sciences.

Job Summary:

The First-Year Bridge Academic Advising Manager advises students, manages First-Year Bridge academic student services, and supervises First-Year Bridge academic advisors. Our advisors engage students in decision-making processes and promote appropriate and responsible choices on academic matters, such as course selection and degree requirements. They maintain appropriate confidentiality, updates student advising records, and contribute to the development of academic advising related programming. Advisors work to ensure students receive accurate, timely, and holistic advising services in support of promoting student success, retention, and program completion. The advising team strives to create a welcoming, equitable, and inclusive work environment.

Specific goals, responsibilities, and work activities for this position include:

Manages the day-to-day activities of FYB student affairs/services, serving as team lead, and supervises and supports the FYB academic advisors. Also develops and implements academic advising events in collaboration with FYB academic advisors.

Serves as a main point of contact for students and proactively engages students to provide information about educational options and academic requirements; assists with identifying and assessing interests, skills, and values to match appropriate field of study/career options and refers students to appropriate institutional resources.

Maintains confidentiality and accurate student records and processes and responds to academic inquiries according to established institutional and Family Educational Rights and Privacy Act (FERPA) policies.

Participate in new student orientation for FYB students.

Maintains expertise with FYB curriculum as well as college and university academic policies and procedures.

Participates in the campus-wide advising community as the FYB representative, providing input to leadership regarding the development of FYB advising, retention, and student success initiatives.

Key Job Responsibilities:

• Proactively engages students as needed
• Participates in the campus-wide advising community providing input to leadership regarding the development of advising, recruitment, and co/curricular programs offered by the school/college
• Receives, processes, and responds to academic inquiries according to established policies and procedures
• Serves as a main point of contact for students and provides information about educational options and academic requirements; assists with identifying and assessing interests, skills, and values to match appropriate field of study/career options, and refers students to appropriate institutional resources
• Maintains expertise with advised curriculum and may assist in developing and recommending exceptions for policy and curriculum
• Supervises unit staff and/or plans, organizes, allocates resources, assesses performance, and leads the operational activities of a function within the advising or academic services portfolio, such as program management and/or curriculum management
• Maintains confidentiality and accurate student records and processes and responds to academic inquiries according to established institutional and Family Educational Rights and Privacy Act (FERPA) policies
• Develops and implements academic advising events such as workshops, panel discussions, and guest speakers

Department:

The Division of Academic Access Programing of the UW-Milwaukee College of Letters & Science invites applications for one Academic Advising Manager staff person who will oversee the Academic Advisor staff for the First Year Bridge and FLEX programs, and report directly to the Assistant Dean of the program. This is a fixed-term renewable position.

Compensation:

$58,000-$65,000 (Final salary offer will be determined based on qualifications and experience).

Required Qualifications:

• Bachelor’s degree
• Five or more years of professional experience advising students in a college/university setting.

Preferred Qualifications

• Master’s degree
• Leadership experience in a student services setting, demonstrating the ability to problem-solve, and work independently managing programs and/or supervising staff.
• Demonstrated experience building relationships with diverse, academically at-risk student populations.
• Excellent communication skills, including written correspondence.
• Familiarity with and effective usage of student services online platforms (e.g., PAWS, NAVIGATE, STELLIC) is considered a plus.

Education:

Bachelor's degree is required.

How to Apply:

Interested applicants are required to apply online and provide a cover letter and resume addressing your professional level work experience as it relates to all required and preferred qualifications.

Note: Applicants must complete all required fields and attach all required documents prior to submitting the online application. Applications missing any of the required documents listed prior to the application deadline will be marked as incomplete and may not be considered.

In instances where the Search and Screen Committee is unable to ascertain from the candidates' application materials whether they meet any of the qualifications, they may be evaluated as not meeting such qualifications. Additional documents submitted aside from a cover letter and resume will not be reviewed.  

 

Finalist candidates(s) will be asked to provide three professional/supervisor references through an external reference checking tool. References will not be contacted prior to candidates being notified. 

 

Apply electronically by the application deadline date of Sunday, August 16th, 2026, at 11:59pm. Questions about this position should be directed to Coua Xiong at [email protected]. 

Reasonable Accommodations
Pursuant to university policy, UWM provides reasonable accommodations to qualified individuals with disabilities who are employees or applicants for employment. Employment opportunities will not be denied because of the need to make reasonable accommodations for a qualified individual with a disability. If you need assistance or accommodation in applying because of a disability, please contact [email protected] or 414-229-4463. This job announcement and other material on this site will be made available in alternate formats upon request to an individual with a disability.

Confidentiality of Applicant Materials
UWM is a State agency and subject to Wisconsin’s Open Records Law. UWM will not, however, reveal the identities of applicants who request confidentiality in writing except as may be required by Wisconsin’s Open Records law. In certain circumstances, the identities of “final candidates” and/or the identity of the appointed applicant must be revealed upon request.

CBC and Reference Check Policy
Employment will require a criminal background check. UWM takes the prevention of sexual misconduct seriously. As such, you and your references will be required to answer questions regarding any past findings of sexual violence and sexual harassment or any pending allegations of sexual violence or sexual harassment.

Annual Security and Fire Safety Report (Clery Act)
For the UWM Annual Security and Fire Safety Reports (i.e., Clery Report), which includes statistics about reported crimes and information about campus security policies, see http://www.cleryact.uwm.edu/, or call UWM’s Dean of Students Office, Student Union 345 at (414) 229-4632 for a paper copy.

Employment Authorization
In compliance with federal law, all persons at the time of their start date will be required to verify identity and eligibility to work in the United States and to complete the required employment eligibility verification form upon hire.

UW is an Equal Opportunity Employer
Qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, age, pregnancy, disability, status as a protected veteran, or any other bases protected by applicable federal or State law and UW System policies. We are committed to building a workforce that represents a variety of backgrounds, perspectives, and skills, and encourage all qualified individuals to apply.