Company Description Meet Unit4. With over 40 years of heritage, we’re an agile, fast growing, Cloud company that is on a mission to redefine Enterprise Resource Planning (ERP) for mid-market people-centric organisations.…
Company Description Meet Unit4. With over 40 years of heritage, we’re an agile, fast growing, Cloud company that is on a mission to redefine Enterprise Resource Planning (ERP) for mid-market people-centric organisations.…
Skills: Generative AI, LLM Applications, RAG Pipelines, Microsoft Azure, Microsoft Copilot Studio
Beschrijving van het bedrijf Meet Unit4. With over 40 years of heritage, we’re an agile, fast growing, Cloud company that is on a mission to redefine Enterprise Resource Planning (ERP) for mid-market people-centric organ…
Skills: ERP Implementation, Data Migration, API Integration, XML/JSON, SOAP
Beschrijving van het bedrijf Meet Unit4. With over 40 years of heritage, we’re an agile, fast growing, Cloud company that is on a mission to redefine Enterprise Resource Planning (ERP) for mid-market people-centric organ…
Skills: ERP Implementation, Data Migration, API Integration, XML/JSON, SOAP
Beschrijving van het bedrijf Meet Unit4. With over 40 years of heritage, we’re an agile, fast growing, Cloud company that is on a mission to redefine Enterprise Resource Planning (ERP) for mid-market people-centric organ…
Skills: ERP Implementation, Data Migration, API Integration, XML/JSON, SOAP
Wrocław, Lower Silesian Voivodeship, Poland · Remote OK
$337k–$391k/yr
Senior
Opis firmy Unit4 Poland specializes in developing innovative IT systems that support key areas of enterprise operations, including HR and payroll, finance, logistics, and manufacturing. Our solutions are designed to adap…
Skills: AI Strategy, LLMs, Generative AI, Agentic Workflows, SDLC
Wrocław, Lower Silesian Voivodeship, Poland · Remote OK
$337k–$391k/yr
Senior
Opis firmy Unit4 Poland specializes in developing innovative IT systems that support key areas of enterprise operations, including HR and payroll, finance, logistics, and manufacturing. Our solutions are designed to adap…
Skills: AI Strategy, LLMs, Generative AI, Agentic Workflows, SDLC
Company Description Meet Unit4. With over 40 years of heritage, we’re an agile, fast growing, Cloud company that is on a mission to redefine Enterprise Resource Planning (ERP) for mid-market people-centric organisations.…
Company Description Meet Unit4. With over 40 years of heritage, we’re an agile, fast growing, Cloud company that is on a mission to redefine Enterprise Resource Planning (ERP) for mid-market people-centric organisations.…
Company Description Meet Unit4. With over 40 years of heritage, we’re an agile, fast growing, Cloud company that is on a mission to redefine Enterprise Resource Planning (ERP) for mid-market people-centric organisations.…
Company Description Meet Unit4. With over 40 years of heritage, we’re an agile, fast growing, Cloud company that is on a mission to redefine Enterprise Resource Planning (ERP) for mid-market people-centric organisations.…
Skills: Product Discovery, Product Definition, Backlog Prioritization, User Research, Prototyping
Company Description Meet Unit4. With over 40 years of heritage, we’re an agile, fast growing, Cloud company that is on a mission to redefine Enterprise Resource Planning (ERP) for mid-market people-centric organisations.…
Company Description Meet Unit4. With over 40 years of heritage, we’re an agile, fast growing, Cloud company that is on a mission to redefine Enterprise Resource Planning (ERP) for mid-market people-centric organisations.…
Company Description Meet Unit4. With over 40 years of heritage, we’re an agile, fast growing, Cloud company that is on a mission to redefine Enterprise Resource Planning (ERP) for mid-market people-centric organisations.…
Company Description Meet Unit4. With over 40 years of heritage, we’re an agile, fast growing, Cloud company that is on a mission to redefine Enterprise Resource Planning (ERP) for mid-market people-centric organisations.…
Company Description Meet Unit4. With over 40 years of heritage, we’re an agile, fast growing, Cloud company that is on a mission to redefine Enterprise Resource Planning (ERP) for mid-market people-centric organisations.…
Skills: Calendar Management, Travel Coordination, Expense Reporting, Purchase Order Processing, Microsoft Office Suite
Company Description Meet Unit4. With over 40 years of heritage, we’re an agile, fast growing, Cloud company that is on a mission to redefine Enterprise Resource Planning (ERP) for mid-market people-centric organisations.…
Skills: Calendar Management, Travel Coordination, Expense Reporting, Purchase Order Processing, Microsoft Office Suite
Company Description Meet Unit4. With over 40 years of heritage, we’re an agile, fast growing, Cloud company that is on a mission to redefine Enterprise Resource Planning (ERP) for mid-market people-centric organisations.…
Skills: Windows OS, Active Directory, SQL Server, Powershell, SMTP
Special capital Region of Jakarta, Java, Indonesia · Remote OK
Senior+
Company Description Meet Unit4. With over 40 years of heritage, we’re an agile, fast growing, Cloud company that is on a mission to redefine Enterprise Resource Planning (ERP) for mid-market people-centric organisations.…
Company Description Meet Unit4. With over 40 years of heritage, we’re an agile, fast growing, Cloud company that is on a mission to redefine Enterprise Resource Planning (ERP) for mid-market people-centric organisations.…
Sign up with Clera and we'll reach out the moment a role actually fits you — no more spraying applications into the void.
Full-time
Posted 28d ago
~40 hrs/week
Remote in Stockholm, Sweden
Responsibilities
The Product Success Partner works with Customer Success Managers to drive product adoption and optimization for customers. They translate product capabilities into measurable business outcomes and provide feedback to Product and Engineering teams for continuous improvement.
Requirements
Requires a minimum of 4 years of experience in technical customer support or consulting, specifically within the U4ERP area. Candidates should possess strong skills in enterprise SaaS/ERP, stakeholder management, and technical knowledge of SQL and APIs.
Full job description
Company Description
Meet Unit4. With over 40 years of heritage, we’re an agile, fast growing, Cloud company that is on a mission to redefine Enterprise Resource Planning (ERP) for mid-market people-centric organisations.
With our innovative, self-driving, adaptive and intuitive software, our customers can spend more time on meaningful high-value work.
At the heart of what we do lies a simple yet profound purpose: Improve how people work by focusing on what truly matters. A powerful statement that enables different priorities for different people.
We’re shaping how work should feel, and we empower our people by providing them with the right tools to achieve the autonomy they need - it's what makes us unique.
Job Description
At Unit4, our Product Success Partners (PSPs) bring deep product expertise into the customer journey, helping customers unlock more value from their Unit4 solutions through Success4U. Working alongside Customer Success Managers, PSPs turn product capability into measurable outcomes by driving adoption, optimisation, and value realisation.
What you’ll do:
Partner with CSMs to shape and evolve customer Success Plans, linking business goals to product adoption and measurable value.
Use deep product knowledge to identify adoption gaps, optimisation opportunities, and best-practice pathways across Unit4 solutions
Guide customers towards scalable, future-ready ways of working by promoting standard functionality and reducing unnecessary complexity.
Support Value Enhancement Services by triaging customer needs and aligning them to outcome-based packages or analysis paths.
Bring the voice of the customer back into Product, Engineering, and Customer Experience teams to influence continuous improvement
Qualifications
Minimum of 4 years of experience as technical customer support or technical consultant in the area of U4ERP
Experience in Customer Success, consulting, implementation, or enterprise SaaS/ERP roles
Strong ability to translate product capabilities into business value and guide customers towards measurable outcomes
Confidence in working with customers on adoption, optimisation, and value realisation
Ability to turn ambiguous customer needs into clear recommendations, practical actions, and next steps
Knowledge of ERPx and related domains such as reporting, configuration, extensibility, APIs, and Extension Kit is a strong advantage, along with an understanding of SQL and data
Strong stakeholder management and communication skills, with the ability to collaborate effectively across customers, CSMs, Product, Engineering, Support, and consulting teams
A proactive, consultative mindset with a strong focus on customer value, best practice, and continuous improvement
Additional Information
Who we are
We are a people-first community that nurtures all the areas that surround your working experience. With us, you’ll be surrounded by a high-performance team that supports your authentic self and celebrates your uniqueness.
We believe that ‘How work should feel’ is an evolving statement. Work goes beyond tasks and everyday responsibilities it’s about feeling valued, empowered, promoted, impactful, seen, and appreciated.
We are reimagining how work makes people feel.
What we offer
a culture built on trust and accountability - giving you the freedom and autonomy to be successful and make an impact
balance - with our Flexible Leave Paid Time Off policy, remote working opportunities, Global Wellbeing Days, and other great benefits
growth opportunities - we provide the tools and guidance required so that you can focus on what really matters to you and so, ultimately, you can achieve your best work
talented colleagues, role models and mentors - work, learn and be inspired by some of the best talent in the software industry
a commitment to sustainability - with initiatives such as our Environmental, Social, and Governance strategy and Act4Good programme
a safe and inclusive working environment – supported by our Employee Resource Groups, which are open to all.
Our commitment to equity
Unit4 is committed to ensuring equal opportunity for everyone. We make our hiring decisions solely based on skills, qualifications, and our current business needs. We know that diversity brings fresh perspectives, ideas, and solutions to our company. This is the essence of our culture. We also welcome and encourage people who are pregnant and/or parents-to-be to apply. If you would like to know more about our commitment to diversity, visit our blogs:
This role may require security clearance required for customer projects and access to sensitive (customer) data. That means that after you have accepted our offer, we could ask for background checks. Subject to applicable local laws, such security checks may require disclosure of personal information including criminal record declaration, right to work, personal identification and work history. No worries – we'll handle it according to local privacy laws and keep your information safe. Questions? Feel free to reach out!
The Next-Generation in Smart Enterprise Resource Planning.
Industry
Software Development
Company size
1,001-5,000 employees
Headquarters
International, global
LinkedIn followers
250,182
Unit4's next-generation enterprise resource planning (ERP) solutions power many of the world's mid-market organizations, bringing together the capabilities of Financials, Procurement, Project Management, HR, and FP&A to share real-time information, and deliver greater insights to help organizations become more effective. We are in business for people and believe that people-centric organizations do great things when their people can do great work. With +2,400 colleagues globally, we serve more than 5,100 customers across a number of industries including professional services, nonprofit and public sector.
Follow us for insights about our people, business, career opportunities and much more. You can also visit www.unit4.com and follow us on Facebook (Unit4 Business Software), Instagram @Unit4global, and YouTube @Unit4.
Offices: International, global, OO · Solbjerg Hedevej, 39, 8355, Solbjerg, Solbjerg, 8355, DK · Jalan Jenderal Sudirman, Jakarta, Special capital Region of Jakarta 12930, ID · Johan de Wittstraat 156, Dordrecht, 3311 KJ, NL · Gjerdrums vei 4, Oslo, 0484, NO
Enterprise Resource PlanningERPHuman Capital ManagementHCMFinancial Planning & Analysis FP&ASource to ContractProcurementPublic SectorNonprofit
The Next-Generation in Smart Enterprise Resource Planning.
Industry
Software Development
Company size
1,001-5,000 employees
Headquarters
International, global
LinkedIn followers
250,182
Unit4's next-generation enterprise resource planning (ERP) solutions power many of the world's mid-market organizations, bringing together the capabilities of Financials, Procurement, Project Management, HR, and FP&A to share real-time information, and deliver greater insights to help organizations become more effective. We are in business for people and believe that people-centric organizations do great things when their people can do great work. With +2,400 colleagues globally, we serve more than 5,100 customers across a number of industries including professional services, nonprofit and public sector.
Follow us for insights about our people, business, career opportunities and much more. You can also visit www.unit4.com and follow us on Facebook (Unit4 Business Software), Instagram @Unit4global, and YouTube @Unit4.
Offices: International, global, OO · Solbjerg Hedevej, 39, 8355, Solbjerg, Solbjerg, 8355, DK · Jalan Jenderal Sudirman, Jakarta, Special capital Region of Jakarta 12930, ID · Johan de Wittstraat 156, Dordrecht, 3311 KJ, NL · Gjerdrums vei 4, Oslo, 0484, NO
Enterprise Resource PlanningERPHuman Capital ManagementHCMFinancial Planning & Analysis FP&ASource to ContractProcurementPublic SectorNonprofit