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Full-time
high school
Posted 1d ago
Apply by Aug 11
~40 hrs/week
Responsibilities
The operator manages incoming hospital calls, monitors alarms and CCTV, and announces emergency codes. They also provide clerical assistance to the Patient Registration Department while adhering to hospital policies.
Requirements
Candidates must possess a High School Diploma or GED and have experience with multi-line phone systems or switchboards. The role requires the ability to work in a high-stress hospital environment and maintain strict confidentiality regarding patient information.
Full job description
Overview
The Telephone Operator has a large range of duties. These responsibilities include monitoring all incoming calls that come in to the hospital through the switchboard, answering and announcing all Code calls, monitoring alarms and monitoring the CCTV for the hospital and others as required. The PBX Operator assists the Patient Registration Department with clerical duties as needed. All PBX Operators are to abide by the policies and procedures established by the department and hospital at all times.
Qualifications
Education:
High School Diploma/GED
Training/Experience Required:
Answering multi phone line or switchboard experience preferred
Working under stress, dealing with different situation simultaneously
Working in a hospital environment and flexible hours
Experience in dealing with the public and customer service
Discretion is necessary in the handling of confidential information to remain in compliance with all HIPAA requirements Must be able to read, write, speak and understand English
University of Florida Health is a world-class academic health center in Florida, encompassing hospitals, physician practices, colleges, centers, institutes, programs and services across northeast and north-central Florida.
UF Health represents the shared vision and commitment to patient care excellence of more than 22,000 employees of the University of Florida Health Science Center and UF Health Shands health care system.
Offices: 1600 SW Archer Rd, Gainesville, FL 32608, US · 1515 SW Archer Road, Gainesville, FL 32608, US · 1600 SW Archer Road, Gainesville, FL 32608, US · 655 West 8th Street, Jacksonville, FL 32209, US
University of Florida Health is a world-class academic health center in Florida, encompassing hospitals, physician practices, colleges, centers, institutes, programs and services across northeast and north-central Florida.
UF Health represents the shared vision and commitment to patient care excellence of more than 22,000 employees of the University of Florida Health Science Center and UF Health Shands health care system.
Offices: 1600 SW Archer Rd, Gainesville, FL 32608, US · 1515 SW Archer Road, Gainesville, FL 32608, US · 1600 SW Archer Road, Gainesville, FL 32608, US · 655 West 8th Street, Jacksonville, FL 32209, US