TRANZACT is a leading direct-to-consumer insurance services business, specializing in the distribution of Medicare Advantage, Medicare Supplement and Life & Supplemental insurance policies. Our focus is on leveraging our…
TRANZACT is a leading direct-to-consumer insurance services business, specializing in the distribution of Medicare Advantage, Medicare Supplement and Life & Supplemental insurance policies. Our focus is on leveraging our…
TRANZACT is a leading direct-to-consumer insurance services business, specializing in the distribution of Medicare Advantage, Medicare Supplement and Life & Supplemental insurance policies. Our focus is on leveraging our…
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Full-time
Posted 2d ago
~40 hrs/week
Responsibilities
The Creative Product Owner is accountable for the end-to-end delivery of all creative assets produced by the Content & Design team. This includes managing sprint priorities, leading SCRUM ceremonies, and optimizing workflows to increase team velocity.
Requirements
Candidates need 4-5+ years of experience in marketing, creative agencies, or paid media with a strong operational mindset. Proficiency in Jira and the ability to lead experienced creative professionals through organized project management is required.
Full job description
TRANZACT is a leading direct-to-consumer insurance services business, specializing in the distribution of Medicare Advantage, Medicare Supplement and Life & Supplemental insurance policies. Our focus is on leveraging our highly skilled team of over 3,000 professionals to deliver innovative solutions for our insurance carrier partners and provide consumers with a best-in-class experience.
We work with some of America’s largest insurance brands to attract, educate and connect with consumers. Our diverse team of analysts, writers, engineers, designers, business leads, data scientists and sales professionals all work together to create thoughtful, data-driven and effective marketing, technology, sales and servicing strategies. These efforts have resulted in TRANZACT earning recognition and winning awards from some of the biggest names in the industry.
When you become part of TRANZACT, you join a team of passionate people who push for excellence, follow through on commitments, and love to succeed together. Our culture rests on a simple principle – “Be Real” – that means being genuine, keeping your word, and having the courage to make tough decisions. Our “Be Real” values resonate and are meaningful to us. We are entrepreneurial, fast paced and empower our people. We know how to make things happen and know that our people are always the source of our success.
We need a Creative Product Owner who owns end-to-end delivery accountability for all creative assets, who operates with the same rigor as our Domain Product Owners, and enables our Creative leaders to focus on what they do best: producing best-in-class content and design.
Core Accountabilities
This role is accountable for the delivery of every creative asset produced by the Content & Design team. Specific accountabilities include:
Sprint Planning & Prioritization: Propose sprint priorities to the VP of Concrete; facilitate intake from Smartsheet to Jira; ensure alignment between stakeholder requests and team capacity
SCRUM Execution: Lead daily standups, retrospectives, and planning ceremonies; maintain Jira hygiene (ticket updates, dates, requirements, status tracking
Workflow Optimization: Evaluate and optimize the dual-board structure (Content/Design); identify and eliminate bottlenecks in the pitch → content → design → review → compliance & carrier workflow
Stakeholder Management: Serve as primary point of contact for asset requestors; manage expectations, create and communicate timelines, coordinate reviews
Efficiency & Automation: Identify opportunities to leverage technology, AI, and process improvements to increase team velocity and output quality; partner with Marketing Ops/Tech teams to implement solutions
Team Performance: Track and improve efficiency metrics (cycle time, throughput, quality/rework rates); ensure Directors of Design and Content have protected time for craft development and team mentorship; report on and optimize Time & Cost Per Creative metrics.
Cross-functional Delivery: Drive and own collaboration between Concrete and Marketing/MPS teams; lead WebDev-Concrete handoff meetings; accountable for successful delivery of Concrete assets in cross-team initiatives
Qualifications include:
Marketing & Creative Fluency: 4-5+ years experience in marketing, creative agencies, content marketing, or paid media; can "speak the language" of designers, writers, and marketers
Operations Mindset: Comfortable with the day-to-day foundational work—Jira administration, status updates, meeting facilitation, documentation—and sees this work as essential to team success
Confident Leadership: Can lead and guide experienced creative professional and earns their respect through competence, organization, and follow-through
Systems Thinker: Naturally identifies inefficiencies; proactively proposes process improvements and technology solutions; understands how workflows connect across teams
Highly Organized: Manages complexity with ease; tracks dozens of assets across multiple stages; nothing falls through the cracks
Collaborative, Not Controlling: Facilitates decisions rather than dictating them; builds trust with creative leaders by making their jobs easier
TRANZACT is an Equal Opportunity Employer. We celebrate diversity and are committed to creating an inclusive environment for all employees.
TRANZACT is the market leader in delivering high-volume sales for the top insurance brands in America. We reach millions of consumers a week.
We help the leading consumer insurance brands grow quality direct-to-consumer business.
TRANZACT has multiple subsidiaries, including Cignium, a software development and technology services company, and TZ Insurance Solutions, a licensed insurance producer. Together, our marketing, technology, and sales operations enable us to produce unrealized gains for our clients.
We serve the health, life and property and casualty insurance industries. Our team is made up of more than 1,500 employees spread throughout the Western Hemisphere. We all work together to strengthen our clients’ business and maximize their return on investment.
Offices: 2200 Fletcher Avenue, 4th Floor, Fort Lee, NJ 07024, US · 421 Fayetteville St, 1700, Raleigh, North Carolina 27601, US · 6800 Shoppes at Plantation Drive, Suite 120, Fort Myers, FL 33912, US · 219 E Maple Street, Suite 3000, Canton, OH 44720, US · 4902 W Waters Avenue, Suite 100, Tampa, FL 33634, US
TRANZACT is the market leader in delivering high-volume sales for the top insurance brands in America. We reach millions of consumers a week.
We help the leading consumer insurance brands grow quality direct-to-consumer business.
TRANZACT has multiple subsidiaries, including Cignium, a software development and technology services company, and TZ Insurance Solutions, a licensed insurance producer. Together, our marketing, technology, and sales operations enable us to produce unrealized gains for our clients.
We serve the health, life and property and casualty insurance industries. Our team is made up of more than 1,500 employees spread throughout the Western Hemisphere. We all work together to strengthen our clients’ business and maximize their return on investment.
Offices: 2200 Fletcher Avenue, 4th Floor, Fort Lee, NJ 07024, US · 421 Fayetteville St, 1700, Raleigh, North Carolina 27601, US · 6800 Shoppes at Plantation Drive, Suite 120, Fort Myers, FL 33912, US · 219 E Maple Street, Suite 3000, Canton, OH 44720, US · 4902 W Waters Avenue, Suite 100, Tampa, FL 33634, US