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Jobs at transcosmos inc. (Now Hiring) — 9 open

transcosmos inc. logotranscosmos inc.

Dutch-Speaking Technical Support Analyst

Budapest, Central Hungary, Hungary · Hybrid

Entry level

Turn Tech Support Into Something That Matters! Looking for more than just a job? Join transcosmos Europe and support a game-changing brand in the world of portable power and sustainable technology. These aren't ordinary …

Skills: Dutch Fluency, English Communication, Technical Troubleshooting, Customer Support, Mobile App Support

transcosmos inc. logotranscosmos inc.

French-Speaking Customer Solutions Specialist

Debrecen, North Great Plain, Hungary · Remote OK

Entry level

Make a real impact every day! As a Customer Solutions Specialist, you’ll support customers via phone and email, resolving service and technical inquiries with confidence and care. You’ll troubleshoot issues, provide clea…

Skills: English (B2), French (C1), Customer Support, Technical Troubleshooting, Problem Solving

transcosmos inc. logotranscosmos inc.

Senior Team Leader

Debrecen, North Great Plain, Hungary · Remote OK

Mid level

Ready to lead a high-performing service team? As a Senior Team Leader, you will drive service excellence, support your team’s growth, and ensure outstanding customer delivery aligned with TCIS standards. What You’ll Do L…

Skills: Team Leadership, Customer Service, Technical Support, People Management, Problem Solving

transcosmos inc. logotranscosmos inc.

German-Speaking Customer Logistics Support Specialist - Student Position

Budapest, Central Hungary, Hungary · Hybrid

Entry level

As a Customer Logistics Support Specialist, you'll play an essential role in helping customers throughout their delivery journey. This is more than a traditional customer service role – you'll gain exposure to the fast-p…

Skills: English (B2), German (C1), Customer Support, Logistics Coordination, Parcel Tracking

transcosmos inc. logotranscosmos inc.

HR Administrator

Debrecen, North Great Plain, Hungary · On-site

Entry level

The HR Administrator will work as part of a team providing administrative support as required within the HR department. The purpose of the role is to assist the HR officers and the HR lead by providing accurate and timel…

Skills: Administrative Skills, Microsoft Office, Written Communication, Verbal Communication, Organization

transcosmos inc. logotranscosmos inc.

German-Speaking Customer Logistics Support Specialist

Budapest, Central Hungary, Hungary · Hybrid

Entry level

As a Customer Logistics Support Specialist, you'll play an essential role in helping customers throughout their delivery journey. This is more than a traditional customer service role – you'll gain exposure to the fast-p…

Skills: English (B2), German (C1), Customer Support, Logistics Coordination, Case Management

transcosmos inc. logotranscosmos inc.

Student - French-Speaking Technical Support Analyst

Debrecen, North Great Plain, Hungary · On-site

Entry level

Turn Tech Support Into Something That Matters! Looking for more than just a job? Join transcosmos Europe and support a game-changing brand in the world of portable power and sustainable technology. These aren't ordinary …

Skills: French Fluency, English Communication, Technical Troubleshooting, Customer Support, Mobile App Proficiency

transcosmos inc. logotranscosmos inc.

French-Speaking Technical Support Analyst - Budapest

Budapest, Central Hungary, Hungary · On-site

Entry level

Turn Tech Support Into Something That Matters! Looking for more than just a job? Join transcosmos Europe and support a game-changing brand in the world of portable power and sustainable technology. These aren't ordinary …

Skills: French Fluency, English Communication, Technical Troubleshooting, Customer Support, Mobile App Proficiency

transcosmos inc. logotranscosmos inc.

German-Speaking Customer Success Specialist

Hungary · Remote OK

Mid level

Passionate about customer success and growth? Join our international team and help clients maximize the value of our solutions! Please note that although this is a remote position, the work must be performed within Hunga…

Skills: English (B2), German (C1), Customer Success, Account Management, BPO

transcosmos inc. logo

Dutch-Speaking Technical Support Analyst

transcosmos inc.

Budapest, Central Hungary, Hungary • Hybrid

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Entry level

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  • Full-time
  • Competitive Salary, Cafeteria Benefit Package (SZEP Card), Private Health Insurance (MediCare), Paid Training
  • Posted 2d ago
  • ~40 hrs/week

Responsibilities

Provide technical support via phone and email for portable power and sustainable technology products. Troubleshoot issues related to charging, solar connectivity, and mobile apps while managing the customer journey to resolution.

Requirements

Requires C1 fluency in Dutch and B2 English communication skills. Candidates should be tech-savvy with a service-oriented mindset and a preference for those with prior BPO or helpdesk experience.

Full job description

Turn Tech Support Into Something That Matters!

Looking for more than just a job? Join transcosmos Europe and support a game-changing brand in the world of portable power and sustainable technology. These aren't ordinary products — they’re smart, solar-ready solutions helping people stay connected wherever life takes them.

As a Technical Support Analyst you'll be the go-to expert for the users who rely on this innovative tech every day. You won’t just be answering questions — you’ll be powering adventures, solving real-world problems, and making sure customers feel confident using cutting-edge energy solutions.

What you’ll be doing

  • Respond to customer inquiries via phone and email with professionalism and clarity
  • Troubleshoot and resolve issues related to charging, solar connectivity, mobile app usage, and more
  • Guide customers through product features and best practices
  • Escalate technical issues following structured processes
  • Own the customer journey from first contact to final resolution
  • Log all interactions accurately and ensure compliance with privacy and security standards
  • Collaborate with your team to deliver exceptional support

Technical details of the position

  • Base location: Budapest, Váci út 1-3., DBH Flex, B building 3rd floor, 1062 Budapest - near WestEnd
  • Work Mode: Onsite, from our office
  • Working Hours: 08:30 – 17:00, from Monday to Friday
  • Type: Full-time, 40 hours / week
  • After the second month: KPI based incentive and hybrid system is available.

What you bring

  • Fluency in Dutch (C1) and strong English communication skills (B2)
  • A service mindset — patient, empathetic, and solution-oriented
  • Confidence working with modern tech — especially mobile apps and smart devices
  • Basic proficiency in Microsoft Office and general troubleshooting tools
  • Ability to multitask, stay organized, and follow procedures
  • Prior experience in customer support, helpdesk, or BPO is a plus

You’ll thrive if you are…

  • Genuinely interested in technology, sustainability, and innovation
  • Curious by nature — someone who asks “why” and seeks better answers
  • Calm under pressure and great at explaining complex things simply
  • Comfortable in a fast-paced, process-driven environment

What we offer

  • Work with a pioneering brand in the green tech and portable power space
  • Competitive salary
  • Cafeteria benefit package - SZEP Card
  • Private health insurance package - MediCare
  • Paid training to equip you with everything you need
  • A stable, full-time role in our modern office
  • A fun, multicultural team that values your input
  • Ongoing growth and development in a dynamic BPO environment

Related keywords

DutchEnglishTechnical SupportBPOSustainable TechnologySolar PowerPortable PowerTroubleshootingCustomer ExperienceHelpdeskMobile AppsSmart DevicesGreen TechSZEP CardMediCare

About transcosmos inc.

LinkedInVisit site

Global Digital Transformation Partner

Industry
IT Services and IT Consulting
Company size
10,001+ employees
Founded
1966
Headquarters
Toshima-ku
LinkedIn followers
28,716

transcosmos launched its operations in 1966. Since then we have combined superior People with the latest Technology to enhance the competitive strength of our client companies by providing them with superior and valuable services. transcosmos currently offers Cost Reduction Services (e.g., contact center, back-office services for HR/Finance/Sales departments, order management and supply chain management, and system development and operation) and Sales Expansion Services (e.g., Big Data analysis, Internet advertising, website development and operation, smartphone/SNS utilization, and telemarketing). transcosmos continues to pursue Operational Excellence by providing these services through our 171 locations in 32 countries with a focus on Asia. Furthermore, following the expansion of E-Commerce markets across the globe, transcosmos has been providing a comprehensive One-Stop Global E-Commerce Services to deliver the products and services of our clients to consumers in over 49 countries. transcosmos aims to be the “Global Digital Transformation Partner” of our clients, supporting the clients’ transformation by leveraging digital technology, responding to the ever changing business environment.

Offices: Sunshine 60 Bldg. 3-1-1, Higashi-Ikebukuro, Toshima-ku, 170-6016, JP · 3031 Tisch Way, Suite 300, San Jose, CA 95128, US · Kuala Lumpur Sentral, Jalan Tun Sambanthan, Kuala Lumpur, MY · Weihai Rd, Shanghai, CN · Mexico City, Mexico City, MX

Digital MarketingE-CommerceContact CenterFulfillmentWeb IntegrationOmni-Channel DMPTelemarketingAnalyticsHuman ResourcesAccounting
View all jobs at transcosmos inc.

About transcosmos inc.

LinkedInVisit site

Global Digital Transformation Partner

Industry
IT Services and IT Consulting
Company size
10,001+ employees
Founded
1966
Headquarters
Toshima-ku
LinkedIn followers
28,716

transcosmos launched its operations in 1966. Since then we have combined superior People with the latest Technology to enhance the competitive strength of our client companies by providing them with superior and valuable services. transcosmos currently offers Cost Reduction Services (e.g., contact center, back-office services for HR/Finance/Sales departments, order management and supply chain management, and system development and operation) and Sales Expansion Services (e.g., Big Data analysis, Internet advertising, website development and operation, smartphone/SNS utilization, and telemarketing). transcosmos continues to pursue Operational Excellence by providing these services through our 171 locations in 32 countries with a focus on Asia. Furthermore, following the expansion of E-Commerce markets across the globe, transcosmos has been providing a comprehensive One-Stop Global E-Commerce Services to deliver the products and services of our clients to consumers in over 49 countries. transcosmos aims to be the “Global Digital Transformation Partner” of our clients, supporting the clients’ transformation by leveraging digital technology, responding to the ever changing business environment.

Offices: Sunshine 60 Bldg. 3-1-1, Higashi-Ikebukuro, Toshima-ku, 170-6016, JP · 3031 Tisch Way, Suite 300, San Jose, CA 95128, US · Kuala Lumpur Sentral, Jalan Tun Sambanthan, Kuala Lumpur, MY · Weihai Rd, Shanghai, CN · Mexico City, Mexico City, MX

Digital MarketingE-CommerceContact CenterFulfillmentWeb IntegrationOmni-Channel DMPTelemarketingAnalyticsHuman ResourcesAccounting
View all jobs at transcosmos inc.

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