Nashville, Tennessee, United States · On-site
ABOUT TOPGOLF Topgolf is a sports entertainment company that has changed how millions of people experience golf and where you can build a serious career. Our venues are high-energy, high-volume environments where perform…
Skills: Hospitality Management, Team Leadership, Guest Experience, Operational Management, Staff Coaching
Austin, Texas, United States · On-site
How You’ll Do It Supervise the team in providing best-in-class culinary experiencesCoach and develop the team and drive Associate engagementDelegate tasks and work with your team Demonstrate Topgolf’s Core Values: Fun, O…
Skills: Culinary Management, Team Leadership, Inventory Management, Budgeting, COGS Management
Greensboro, North Carolina, United States · On-site
Job Responsibilities Prepare and cook food items according to standardized recipes and menu specifications.Follow proper food safety and sanitation procedures to ensure food quality and safety.Adhere to portion control g…
Skills: Food Preparation, Food Safety, Sanitation Procedures, Portion Control, Kitchen Maintenance
Independence, Ohio, United States · On-site
Job Responsibilities Clean and sanitize various areas of the venue, including restrooms, dining areas, and kitchen spaces.Empty trash receptacles and ensure proper disposal of waste.Sweep, mop, and vacuum floors and perf…
Skills: Cleaning, Sanitization, Waste Disposal, Floor Maintenance, Inventory Management
The Colony, Texas, United States · On-site
🚨 Immediate Hiring | Swing into a Job You’ll Love at Topgolf! ⛳🍔🎉 At Topgolf, we believe in the unlimited power of play to drive fun, connection and innovation. Whether you work behind the scenes or directly engaging …
Skills: Bartending, Customer service, Upselling, Drink preparation, Teamwork
Schaumburg, Illinois, United States · On-site
Job Responsibilities Prepare and cook food items according to standardized recipes and menu specifications.Follow proper food safety and sanitation procedures to ensure food quality and safety.Adhere to portion control g…
Skills: Food Preparation, Food Safety, Sanitation, Portion Control, Kitchen Maintenance
Scottsdale, Arizona, United States · On-site
🚨 Immediate Hiring | Swing into a Job You’ll Love at Topgolf! At Topgolf, we believe in the unlimited power of play to drive fun, connection and innovation. Whether you work behind the scenes or directly engaging with P…
Skills: Customer service, Communication, Teamwork, Hospitality, Problem solving
Centennial, Colorado, United States · On-site
$19/hr–$23/hr
Job Responsibilities Prepare and cook food items according to standardized recipes and menu specifications.Follow proper food safety and sanitation procedures to ensure food quality and safety.Adhere to portion control g…
Skills: Food Preparation, Food Safety, Sanitation, Portion Control, Culinary Skills
Richmond, Virginia, United States · On-site
$17/hr–$20/hr
Cook up a Career You’ll Love at Topgolf! At Topgolf, we believe in the unlimited power of play to drive fun, connection, and innovation. Whether you work behind the scenes or directly engage with Players, your role is ke…
Skills: Culinary preparation, Food safety, Sanitation, Teamwork, Customer service
St. Petersburg, Florida, United States · On-site
Job Responsibilities Perform routine inspections and maintenance tasks on facilities equipment.Monitor inventory of facility supplies and materials.Assist in setting up and arranging meeting rooms and workspaces.Conduct …
Skills: Facility maintenance, Repair procedures, Hand tools, Power tools, Organizational skills
The Colony, Texas, United States · On-site
🚨 Immediate Hiring | Swing into a Job You’ll Love at Topgolf! ⛳🍔🎉 At Topgolf, we believe in the unlimited power of play to drive fun, connection and innovation. Whether you work behind the scenes or directly engaging …
Skills: Customer service, Food and beverage service, Suggestive selling, Teamwork, Communication
Naperville, Illinois, United States · On-site
Job Responsibilities Prepare and cook food items according to standardized recipes and menu specifications.Follow proper food safety and sanitation procedures to ensure food quality and safety.Adhere to portion control g…
Skills: Food preparation, Food safety, Sanitation, Portion control, Kitchen maintenance
Auburn Hills, Michigan, United States · On-site
🚨 Immediate Hiring | Swing into a Job You’ll Love at Topgolf! At Topgolf, we believe in the unlimited power of play to drive fun, connection and innovation. Whether you work behind the scenes or directly engaging with P…
Skills: Customer service, Communication, Teamwork, Hospitality, Problem solving
Scottsdale, Arizona, United States · On-site
Immediate Hiring | Swing into a Job You’ll Love at Topgolf! At Topgolf, we believe in the unlimited power of play to drive fun, connection and innovation. Whether you work behind the scenes or directly engaging with Play…
Skills: Customer service, Hospitality, Teamwork, Communication, Food service
Independence, Ohio, United States · On-site
Job Responsibilities Perform routine inspections and maintenance tasks on facilities equipment.Monitor inventory of facility supplies and materials.Assist in setting up and arranging meeting rooms and workspaces.Conduct …
Skills: Facility maintenance, Repair procedures, Hand tools, Power tools, Organizational skills
Pompano Beach, Florida, United States · On-site
Immediate Hiring | Swing into a Job You’ll Love at Topgolf! At Topgolf, we believe in the unlimited power of play to drive fun, connection and innovation. Whether you work behind the scenes or directly engaging with Play…
Skills: Customer service, Hospitality, Teamwork, Communication, Food service
Surrey, England, United Kingdom · On-site
Job Responsibilities Assist in food preparation, including chopping, grilling, and plating dishes.Follow recipes and cooking techniques to maintain food quality and presentation.Ensure food safety and sanitation standard…
Skills: Food preparation, Grilling, Plating, Food safety, Sanitation
Lake Mary, Florida, United States · On-site
🚨 Immediate Hiring | Swing into a Job You’ll Love at Topgolf! ⛳🍔🎉 At Topgolf, we believe in the unlimited power of play to drive fun, connection and innovation. Whether you work behind the scenes or directly engaging …
Skills: Bartending, Customer service, Upselling, Beverage preparation, Teamwork
Dallas, Texas, United States · On-site
How You’ll Do It Supervise the team in providing best-in-class service on a daily basisCoach and develop the team and drive Associate engagementUphold operating procedures and service and safety standards, especially Gue…
Skills: Team Supervision, Staff Coaching, Operational Procedures, Guest Satisfaction, Business Metrics
Togo · Remote OK
The Installation Specialist will be responsible for completing large low voltage installations within specified timeframe, scope and costs. This role involves establishing cable pathway systems, terminating and certifica…
Skills: Low voltage installation, Network cabling, Fiber optic cabling, MDF/IDF rack build out, AV equipment installation
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The Front of House Manager leads the guest-facing team to deliver exceptional service while overseeing daily operations, including staffing, scheduling, and performance management. They are responsible for coaching team members, maintaining high operational standards, and ensuring a positive, high-energy environment for all guests.
Candidates must have at least 2 years of management experience in a restaurant, hotel, or entertainment venue. A high school diploma or equivalent is required, along with the ability to work a flexible schedule including evenings, weekends, and holidays.
ABOUT TOPGOLF
Topgolf is a sports entertainment company that has changed how millions of people experience golf and where you can build a serious career. Our venues are high-energy, high-volume environments where performance matters and results are visible. Every day, we bring together golf, food and beverage, events, and entertainment into one experience that keeps guests coming back.
WHAT WE’RE SEEKING
Do you feel it when the guest experience is off before anyone says a word? Can you manage the energy of a room, hold your team to high standards, and still make every guest feel like the most important person there?
We're looking for a Front of House Manager who understands that hospitality is a craft. Someone who develops their team through real coaching, not just correction, and who knows the difference between a shift that ran smoothly and a shift that was truly exceptional. Standards do not maintain themselves. They're held by leaders who care.
If hospitality is more than a job title to you, this is where that shows.
THE ROLE
The Front of House Manager leads our guest-facing team in delivering best-in-class, rockstar-level service and hospitality. This role is responsible for coaching Team members, driving guest satisfaction, and ensuring every area of the venue is staffed, running, and delivering an exceptional experience.
Beyond the guest experience, the Front of House Manager owns general operational responsibilities including opening and closing, managing shifts, hiring, scheduling, and supporting team development. The guest experience always comes first.
As a leader of a high-energy, guest-facing venue, this role requires a flexible schedule including evenings, weekends, and holidays, with availability to work extended hours during peak periods, special events, and high-volume seasons.
WHAT YOU WILL DO
Lead the Guest Experience
• Set the daily standard for service and hospitality across the front of house
• Stay visible on the floor and interact with guests to assess and elevate their experience
• Always uphold operating procedures and guest safety and satisfaction standards
• Ensure all guest areas are fully staffed and functioning efficiently
Coach and Develop the Team
• Supervise front of house team members and coach them in the moment
• Drive team member engagement and create a team culture rooted in care and accountability
• Support hiring, scheduling, onboarding, and ongoing development
• Delegate tasks clearly and follow up to ensure completion
Manage Operations
• Execute opening and closing procedures and manage assigned shifts
• Use business metrics and guest feedback to drive performance improvements
• Maximize revenue and profit within your area of responsibility
• Support ordering, inventory management, and facilities needs as assigned
Uphold Standards and Culture
• Demonstrate Topgolf's core values: Fun, One Team, Excellence, Courage, and Caring
• Maintain compliance with all health, safety, and operational standards
• Champion a positive, high-energy work environment that reflects the Topgolf brand
CORE COMPETENCIES FOR SUCCESS
Customer Focus | Building strong customer relationships and delivering customer-centric solutions.
• Gathers guest satisfaction input on behalf of the team and takes action on findings
• Holds Team members accountable for meeting and exceeding guest expectations
• Addresses gaps in the team's ability to meet emerging guest needs
• Aligns daily operations and team behaviors to create outstanding guest experiences
Builds Effective Teams | Building strong-identity teams that apply their diverse skills and perspectives to achieve common goals.
• Communicates clear goals, roles, and expectations to all team members
• Coaches others on how to deliver best-in-class hospitality
• Ensures the team has the right skills and leverages individual strengths
• Rewards team efforts and creates a strong sense of team spirit
Drives Results | Consistently achieving results, even under tough circumstances.
• Pushes the team to achieve results and maintains focus during high-volume periods
• Fosters a sense of urgency for reaching goals and meeting shift objectives
• Leverages business metrics to drive performance and maximize profitability
• Maintains operational standards even when circumstances are challenging
Communicates Effectively | Developing and delivering multi-mode communications that convey a clear understanding of the unique needs of different audiences.
• Adjusts communication style and content to suit guests, team members, and leadership
• Encourages open, candid communication within the team
• Listens actively to guests and team members and responds with clarity
• Breaks down communication barriers to keep the operation running smoothly
QUALIFICATIONS
2+ years of restaurant, hotel, or entertainment venue management experience as an Assistant General Manager or General Manager
High school diploma or equivalent
Ability to obtain required licenses and certifications for your location
Must be 21 years of age or older as required by state or local law
PHYSICAL REQUIREMENTS
Let us be real; this is not your typical desk job! Here is what you will need to do to thrive in this role:
Ability to lift, carry, and move items up to 50 pounds on an occasional basis, including bending, stooping, and carrying
Ability to remain on your feet and in motion for extended periods throughout the shift, including standing, walking, and navigating stairs
Ability to perform a variety of physical tasks consistently throughout the workday in a fast-paced, high-energy venue environment
Ability to work in varying outdoor weather conditions for extended periods of time, including heat, cold, and inclement weather
Ability to communicate clearly and effectively in a venue environment that may include moderate to high levels of background noise
Ability to remain in a stationary position for periods of time while performing desk-based tasks, including working at a computer and reviewing documents
Sounds like a fit? We cannot wait to meet with you!
Free Play & 1/2 price food! Health, dental, vision, 401(k) team member match, free mental well-being platform – and that’s just for starters for those who qualify. View team member benefits here.
ADA
The above statements cover what are generally believed to be principal and essential functions of the job. Specific circumstances may allow or require some incumbents assigned to the job to perform a different combination of duties.
EEO Statement
Topgolf is a global sports and entertainment community and is committed to equal opportunity and is firmly committed to preventing discrimination and harassment, including sexual misconduct, based on legally protected diversity characteristics (such as race, color, religion, national origin, sex, age, disability, sexual orientation, gender identity or expression, family status, citizenship, genetic information and veteran status) in its application and hiring processes and in its employment decisions. As an affirmative action employer, Topgolf also takes steps to prevent retaliation and to create a respectful, equitable and inclusive environment for our Guests, Associates, business partners, vendors, and the communities we serve.
Topgolf is an equal opportunity affirmative action employer and administers all personnel practices without regard to race, color, religion, sex, age, national origin, disability, sexual orientation, gender identity or expression, marital status, veteran status, genetics or any other category protected under applicable law.
Topgolf Entertainment Group does not accept unsolicited agency resumes. Please do not forward unsolicited agency resumes to our website, employees or Human Resources. Topgolf will not pay fees for unsolicited agency resumes and will not be responsible for any agency fees associated with unsolicited resumes. Unsolicited resumes received will be considered property of Topgolf Entertainment Group and will be processed accordingly without fee.
Topgolf participates in E-Verify and will provide the federal government with your Form I-9 information to confirm that you are authorized to work in the U.S.
It’s golf. It’s not golf. It’s Topgolf. Come Play Around.
Topgolf is the ultimate instigator of play. Thanks to our 100+ venues around the globe, which are powered by industry-leading Toptracer technology, we're leading the charge of modern golf. We offer a variety of tech-driven games, a top-tier food and drink menu, space to host large events, and a vibe focused on more play for all. To learn more, plan an event, or make plans to come play around, visit topgolf.com.
Offices: 8750 N. Central Expressway, Dallas, Texas 75231, US · 100 California St, San Francisco, California 94111, US · Svärdvägen 11, Danderyd, Stockholm County 182 33, SE
It’s golf. It’s not golf. It’s Topgolf. Come Play Around.
Topgolf is the ultimate instigator of play. Thanks to our 100+ venues around the globe, which are powered by industry-leading Toptracer technology, we're leading the charge of modern golf. We offer a variety of tech-driven games, a top-tier food and drink menu, space to host large events, and a vibe focused on more play for all. To learn more, plan an event, or make plans to come play around, visit topgolf.com.
Offices: 8750 N. Central Expressway, Dallas, Texas 75231, US · 100 California St, San Francisco, California 94111, US · Svärdvägen 11, Danderyd, Stockholm County 182 33, SE
