Titan Security is built on serving our clients and building careers – just like yours. We are trusted by some of the most well-known companies and properties in the country while remaining dedicated to building personali…
Titan Security is built on serving our clients and building careers – just like yours. We are trusted by some of the most well-known companies and properties in the country while remaining dedicated to building personali…
Skills: Inventory Control, Warehouse Operations, Shipping And Logistics, Purchasing Support, Material Staging
Titan Security is built on serving our clients and building careers – just like yours. We are trusted by some of the most well-known companies and properties in the country while remaining dedicated to building personali…
Titan Security is built on serving our clients and building careers – just like yours. We are trusted by some of the most well-known companies and properties in the country while remaining dedicated to building personali…
Titan Security is built on serving our clients and building careers – just like yours. We are trusted by some of the most well-known companies and properties in the country while remaining dedicated to building personali…
Titan Security is built on serving our clients and building careers – just like yours. We are trusted by some of the most well-known companies and properties in the country while remaining dedicated to building personali…
Titan Security is built on serving our clients and building careers – just like yours. We are trusted by some of the most well-known companies and properties in the country while remaining dedicated to building personali…
Mobile Patrol / Security Officers in Detroit, Michigan
Detroit, Michigan, United States · On-site
$15/hr–$16/hr
Entry level
Titan Security is built on serving our clients and building careers – just like yours. We are trusted by some of the most well-known companies and properties in the country while remaining dedicated to building personali…
Titan Security is built on serving our clients and building careers – just like yours. We are trusted by some of the most well-known companies and properties in the country while remaining dedicated to building personali…
Titan Security is built on serving our clients and building careers – just like yours. We are trusted by some of the most well-known companies and properties in the country while remaining dedicated to building personali…
Skills: Access Control, Security Patrol, Incident Response, Microsoft Office Suite, Microsoft Excel
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$55k–$57k/yr
Full-time
high school
Paid Time Off, Mbo Bonus, Medical Insurance, Dental Insurance, Paid Holidays, Pension/Retirement Benefits
Posted 36d ago
~40 hrs/week
Responsibilities
The Scheduling Manager supervises day-to-day security operations, focusing on establishing schedules to minimize overtime and maintaining client relationships. They are also responsible for monitoring staff performance, handling escalated security issues, and managing personnel files.
Requirements
Candidates must have a high school diploma or GED and at least 2 years of supervisory experience in security or customer service. Proficiency in Microsoft Office is required, and the ability to obtain a security license is necessary.
Full job description
Titan Security is built on serving our clients and building careers – just like yours. We are trusted by some of the most well-known companies and properties in the country while remaining dedicated to building personalized security solutions that solve the needs of every customer we support. Named as a nationally recognized Top Workplace in 2024 and 2025 by USA Today, Titan's customized approach to security services will provide you with the opportunity to learn, grow and succeed. Our core values of being Unified, Transparent, Innovative, Committed and Accountable help us in providing unparalleled service and support in all that we do. If you are looking for a meaningful career, a culture of excellence, and the ability to make a difference, we want to talk to you!
The Scheduling Manager reports to the Director of Operations and is primarily responsible for supervising the day-to-day security operations of Titan Security. Responsibilities include but are not limited to:
Responsible for establishing, maintaining and reviewing schedules to minimize company overtime within WinTeam
Build, improve and maintain effective relationships with both client and employees
Report all operational matters directly to the Vice President of Operations and/or members of senior management
Coordinate necessary support services to effectively manage client sites to meet or exceed financial and operational goals and provide quality customer service.
Handle any escalated security issues or emergency situations appropriately
Monitors the quality of staff performance including review of disciplinary actions, recommendations for suspension or termination as well as ensuring a regular performance appraisal program for all staff
Clearly and accurately record reported data such as call-offs, tardies, emergencies, unusual occurrences, and malfunctioning of equipment
Coordinates and documents performance tracking of all staff personnel
Maintain and ensure the integrity of personnel files and workforce management systems working with Account Managers and HR department, as necessary
Support HR department in review of involuntary terminations including coordinating and conducting exit interviews, assisting with unemployment claims, union grievances and appeals Explain company personnel policies, benefits, and procedures to all staff and job applicants
Compile and prepare reports and documents pertaining to personnel activities and account trends
Prepare correspondence and memos as needed
Responsible for tracking company equipment in the field including technology, vehicles, etc. and ensuring company equipment is utilized in accordance with applicable policies
Stays current on federal, state guidelines relative our services
Supports the organization’s culture, processes, practices and systems to ensure that all employees are given the opportunity to contribute to the business goals of the company and its clients
Flexible schedule to meet the needs of the business which includes weekends and evenings
Other duties as assigned
Qualifications:
Education and/or Experience: High School diploma or general education degree (GED) and 2 years prior satisfactory employment as a supervisor in security or customer service position. Experience in a heavy volume call center is preferred.
Must be at least 21 years of age.
Certificates, Licenses, Registrations: Ability to acquire and maintain a security license (if required by the state), including state accredited training requirements.
Language Skills: Must have the ability to read, write, speak, and understand English. Bi-lingual considered a plus.
Computer Skills: Proficiency with Microsoft Office software, scheduling software a plus.
Other Qualifications: Ability to pass pre-employment drug screen and criminal background check. Must maintain a working telephone number though which we can contact you.
Physical Demands: Standard office environment.
Salary & Benefits: Salary starts at 55K - 57K plus paid time off, MBO bonus, medical insurance, dental insurance, paid holidays, and pension/retirement benefits. Skills-enhancing training and opportunities for career growth and promotion.
Serving Clients and Building Careers. Providing customized security solutions — all from a single, trusted source.
Industry
Security and Investigations
Company size
1,001-5,000 employees
Founded
1994
Headquarters
Chicago, Illinois
LinkedIn followers
12,623
At Titan Security Group, we understand that each client is unique, with specific security needs shaped by the type of property and its location. That is why we take a personalized approach to service, crafting customized security plans that align with our client’s objectives. Our holistic approach combines traditional security staffing with cutting-edge electronic security systems, ensuring integrated and efficient security solutions—all from a single, trusted source.
Founded in 1994, we continue to focus on our mission: to serve clients and build careers. We provide clients with tailored and flexible security solutions complemented by unparalleled customer service and active management support. We prioritize efficient communication and streamline interactions with our dedicated service teams to build partnerships with our clients to ensure their needs are addressed promptly and their expectations are exceeded.
Titan’s full-service security offerings are comprised of security staffing, consulting, training programs, investigations, and all aspects of security technology, including digital CCTV, electronic access control and all types of alarms.
Titan Security Group has expertise in a variety of vertical markets including: commercial buildings, residential, mixed use facilities, retail centers, financial institutions, industrial and manufacturing centers, distribution and logistics centers, mobile patrol, high-end private residences, healthcare facilities, and temporary security services.
Follow Us
Instagram @titansecuritygrp
Twitter @TitanGrp
Facebook @SecureTitan
Offices: 600 W Jackson Blvd, Suite 300, Chicago, Illinois 60661, US · 1020 31st Street, Downers Grove, IL 60515, US · 18000 W 9 Mile Rd, Suite 1200, Southfield, Michigan 48075, US · 7270 NW 12th St, Suite 680, Miami, Florida 33126, US · 301 S. Perimeter Park Drive, Suite 123, Nashville, Tennessee 37211, US
Serving Clients and Building Careers. Providing customized security solutions — all from a single, trusted source.
Industry
Security and Investigations
Company size
1,001-5,000 employees
Founded
1994
Headquarters
Chicago, Illinois
LinkedIn followers
12,623
At Titan Security Group, we understand that each client is unique, with specific security needs shaped by the type of property and its location. That is why we take a personalized approach to service, crafting customized security plans that align with our client’s objectives. Our holistic approach combines traditional security staffing with cutting-edge electronic security systems, ensuring integrated and efficient security solutions—all from a single, trusted source.
Founded in 1994, we continue to focus on our mission: to serve clients and build careers. We provide clients with tailored and flexible security solutions complemented by unparalleled customer service and active management support. We prioritize efficient communication and streamline interactions with our dedicated service teams to build partnerships with our clients to ensure their needs are addressed promptly and their expectations are exceeded.
Titan’s full-service security offerings are comprised of security staffing, consulting, training programs, investigations, and all aspects of security technology, including digital CCTV, electronic access control and all types of alarms.
Titan Security Group has expertise in a variety of vertical markets including: commercial buildings, residential, mixed use facilities, retail centers, financial institutions, industrial and manufacturing centers, distribution and logistics centers, mobile patrol, high-end private residences, healthcare facilities, and temporary security services.
Follow Us
Instagram @titansecuritygrp
Twitter @TitanGrp
Facebook @SecureTitan
Offices: 600 W Jackson Blvd, Suite 300, Chicago, Illinois 60661, US · 1020 31st Street, Downers Grove, IL 60515, US · 18000 W 9 Mile Rd, Suite 1200, Southfield, Michigan 48075, US · 7270 NW 12th St, Suite 680, Miami, Florida 33126, US · 301 S. Perimeter Park Drive, Suite 123, Nashville, Tennessee 37211, US