SSA GROUP @ Detroit Zoo For more than 50 years, SSA has partnered with cultural attractions to design the hospitality experience journey, freeing our partners to remain mission-focused. We bring together admissions, culi…
Colorado Springs, Colorado, United States · On-site
$17/hr–$19/hr
Entry level
Who are we: For more than 50 years, SSA has partnered with cultural attractions to design the hospitality experience journey, freeing our partners to remain mission-focused. We bring together admissions, culinary, and re…
Skills: Guest Service, Event Setup, Inventory Management, Problem Solving, Communication Skills
SSA Group at Gathering Place is looking for talented associates to join us! Who are we: For more than 50 years, SSA has partnered with cultural attractions to design the hospitality experience journey, freeing our partne…
Skills: Leadership, Interpersonal Communication, Problem Solving, Decision Making, Multi-tasking
SSA Group at Gathering Place is looking for talented associates to join us! Who are we: For more than 50 years, SSA has partnered with cultural attractions to design the hospitality experience journey, freeing our partne…
Skills: Interpersonal Communication, Problem Solving, Decision Making, Organization, Flexibility
Who are we: For more than 50 years, SSA has partnered with cultural attractions to design the hospitality experience journey, freeing our partners to remain mission-focused. We bring together admissions, culinary, and re…
Skills: Interpersonal Communication, Problem Solving, Decision Making, Organization, Flexibility
SSA Group at Gathering Place is looking for talented associates to join us! Who are we: For more than 50 years, SSA has partnered with cultural attractions to design the hospitality experience journey, freeing our partne…
Skills: Food Preparation, Safe Food Handling, Guest Service, Problem Solving, Communication Skills
Who are we: For more than 50 years, SSA has partnered with cultural attractions to design the hospitality experience journey, freeing our partners to remain mission-focused. We bring together admissions, culinary, and re…
SSA Group at Gathering Place is looking for talented associates to join us! Who are we: For more than 50 years, SSA has partnered with cultural attractions to design the hospitality experience journey, freeing our partne…
Skills: Inventory Control, Communication Skills, Problem Solving, Organization, Flexibility
SSA Group at Wonders of Wildlife is looking for a talented Retail Operations Manager to join our team! All applications should be submitted within 7-days following posting of the job; applications will be prioritized bas…
Who are we: For more than 50 years, SSA has partnered with cultural attractions to design the hospitality experience journey, freeing our partners to remain mission-focused. We bring together admissions, culinary, and re…
Skills: Interpersonal Communication, Teamwork, POS Systems, Microsoft Excel, Cash Handling
SSA Group at National Aquarium is looking for a talented Catering & Event Operations Manager to join our team! All applications should be submitted within 7-days following posting of the job; applications will be priorit…
Who are we: For more than 50 years, SSA has partnered with cultural attractions to design the hospitality experience journey, freeing our partners to remain mission-focused. We bring together admissions, culinary, and re…
Skills: Food Preparation, Catering, Food Safety, Guest Service, Problem Solving
SSA Group at San Antonio Zoo is looking for a talented Executive Sous Chef to join our team! All applications should be submitted within 7-days following posting of the job; applications will be prioritized based upon ti…
SSA Group at Dallas Zoo is looking for a talented Executive Chef to join our team! All applications should be submitted within 7-days following posting of the job; applications will be prioritized based upon time submitt…
SSA Group at Naples Zoo is looking for a talented Assistant General Manager to join our team! All applications should be submitted within 7-days following posting of the job; applications will be prioritized based upon t…
Skills: Operations Management, Financial Management, Team Leadership, Budgeting, Inventory Control
Who are we: For more than 50 years, SSA has partnered with cultural attractions to design the hospitality experience journey, freeing our partners to remain mission-focused. We bring together admissions, culinary, and re…
Dishwasher (Need Open Availability) Who are we: For more than 50 years, SSA has partnered with cultural attractions to design the hospitality experience journey, freeing our partners to remain mission-focused. We bring t…
Retail Warehouse Supervisor Who are we: For more than 50 years, SSA has partnered with cultural attractions to design the hospitality experience journey, freeing our partners to remain mission-focused. We bring together …
Job Title: Hospitality Associate Location: In Unit Department: Varies (Dependent on Venue) Reports To: Department Director or Manager Employment Type: Hourly Part-Time Who are we: For more than 50 years, SSA has partnere…
Who are we: For more than 50 years, SSA has partnered with cultural attractions to design the hospitality experience journey, freeing our partners to remain mission-focused. We bring together admissions, culinary, and re…
Skills: Inventory Control, Warehouse Operations, Communication Skills, Problem Solving, Organization
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Full-time
Paid Time Off, Medical Insurance, Dental Insurance, Vision Insurance, Life Insurance, 401(k) with 15% Company Match
Posted 28d ago
~40 hrs/week
Responsibilities
Coordinate and oversee daily custodial operations for guest services and evening shifts to ensure strict cleanliness and sanitation standards. Lead and train a diverse team while managing supply inventory and supporting event setup and teardown.
Requirements
Requires proven experience leading diverse teams and advanced technical knowledge of custodial equipment and best practices. Candidates must be familiar with federal, state, and local compliance regulations and possess strong communication and problem-solving skills.
Full job description
SSA GROUP @ Detroit Zoo
For more than 50 years, SSA has partnered with cultural attractions to design the hospitality experience journey, freeing our partners to remain mission-focused. We bring together admissions, culinary, and retail with innovation and human connection to shape a seamless guest journey.
Our focus is on people, innovation, and operational intelligence as a means to create special moments with lasting impact. We call it 452 Hospitality, the foundation of how we serve our partners and their communities.
Position Overview: The Environmental Services Assistant Manager will work with the Environmental Services Manager to coordinate and oversee operations to fulfill contractual and organizational responsibilities effectively. This role involves leading a diverse team, ensuring compliance with cleanliness and sanitation standards, and fostering a positive and inclusive work environment.
Responsibilities:
Operational Leadership:
Plan, supervise, and manage daily operations for both daytime guest services and evening custodial shifts.
Oversee sanitation standards across all areas, ensuring cleanliness and compliance with organizational policies.
Adjust work schedules to optimize workflow and meet operational demands.
Team Management:
Train, and evaluate team members while ensuring compliance with safety and operational standards.
Provide feedback, and support employee development.
Foster an inclusive, respectful, and diverse team environment.
Training and Compliance:
Develop and implement custodial training programs for safe and effective equipment use.
Ensure team compliance with federal, state, and local regulations.
Promote sustainability initiatives across multiple teams.
Collaboration and Communication:
Partner with other departments to align services with established goals and standards.
Maintain positive relationships with internal and external stakeholders.
Communicate policies and procedures effectively, both verbally and in writing.
Budget and Resource Management:
Manage supply inventory and ensure maintenance of stock and equipment.
Event Support:
Assign and supervise event setup, monitoring, and teardown.
Ensure event spaces and public areas are clean and well-maintained.
Qualifications:
Proven ability to lead diverse teams and implement effective operational strategies.
Advanced technical knowledge of custodial equipment and best practices.
Strong communication skills with the ability to articulate policies and procedures clearly.
Familiarity with federal, state, and local compliance regulations.
Experience managing budgets and analyzing operational costs.
Passion for sustainability and environmental practices is a plus.
Ability to solve problems proactively and develop practical, well-reasoned solutions.
Physical Requirements:
Ability to safely operate custodial equipment such as trash compactors, floor scrubbers, pressure washers, and vehicles.
Capability to perform basic equipment maintenance and repairs.
Compensation and Benefits
Full-Time, non-exempt, eligible for overtime pay.
Paid Time Off plan: up to 144 hours based on tenure.
Medical, Dental, Vision, Life Insurance and other voluntary benefits for you and your family; employee premiums applicable.
Participation in a 401(k) program with a 15% company match (must be 21 years or older, eligible after one year of employment with 1,000 hours worked, available to enroll during Open Enrollment Periods).
SSA Paid Benefit: Up to 120 hours of Paid Leave for qualifying reasons, including Parental Leave and your or your family’s serious medical conditions.
Up to 40 hours Paid Bereavement.
On-Demand Pay Program: Get access to a portion of earned wages before payday.
Meal Plan & Employee Discounts where applicable
Tuition Discount through Partnership College
Holiday pay of1.5× the regular rateis provided for hours worked on Christmas Day and Thanksgiving Day.
Paid sick leave is provided in accordance with applicable state and local laws. Accrual rates, caps, and usage rules vary by location.
Locations include: Arizona, California, Chicago, Pittsburgh, Connecticut, Illinois, Massachusetts, Michigan, Minnesota, Missouri, New Mexico, New York, Rhode Island, Washington, D.C.. Colorado: Employees accrue 1 hour of paid sick leave for every 30 hours worked, up to 48 hours per year, under the Healthy Families and Workplaces Act (HFWA). Maryland: Employees accrue at least 1 hour of paid sick and safe leave for every 30 hours worked, up to 40 hours per year, as required under the Maryland Healthy Working Families Act. Washington: Employees accrue 1 hour of paid sick leave for every 40 hours worked, in accordance with the Seattle Paid Sick and Safe Time.
SSA Holdings and its affiliated companies, including SSA Group, A&F Souvenir, Cinchio Solutions, and Behavioral Essentials, are equal opportunity employers. We are committed to diversity and inclusion in our hiring practices and welcome applicants from all backgrounds. A diverse team strengthens our collective impact.
All California Residents: By submitting your job application, you agree you have reviewed the SSA Group California Consumer Privacy Act (CCPA) Candidate and Employee Privacy Notice ("Notice").
San Francisco Residents: Pursuant to the San Francisco Fair Chance Ordinance, we will consider for employment qualified applicants with arrest and conviction records. Please see the "Fair Chance Ordinance - Know Your Rights" document for more information. By submitting your job application, you agree you have reviewed the "Fair Chance Ordinance - Know Your Rights" document.
Rooted in family and relationships, SSA Group activates ticketing, culinary, and retail merchandise moments between the experiences at cultural attractions across the United States. Founded almost 50 years ago, SSA is based in Denver, Colorado, partners with approximately 99 cultural attractions and serves well over 52 million families annually. SSA Group is an industry leader in delivering an innovative suite of products and revenue-driving services. Built by family for families, our operational models are powered by exceptional results and continuously reshaped to align with changing consumer expectations. Our motto is, “Your Mission. Together”
Offices: 4624 Central Park Blvd, Denver, CO 80238, US
Rooted in family and relationships, SSA Group activates ticketing, culinary, and retail merchandise moments between the experiences at cultural attractions across the United States. Founded almost 50 years ago, SSA is based in Denver, Colorado, partners with approximately 99 cultural attractions and serves well over 52 million families annually. SSA Group is an industry leader in delivering an innovative suite of products and revenue-driving services. Built by family for families, our operational models are powered by exceptional results and continuously reshaped to align with changing consumer expectations. Our motto is, “Your Mission. Together”
Offices: 4624 Central Park Blvd, Denver, CO 80238, US