Pittsburgh, Pennsylvania, United States · Remote OK
Mid level$20B raised
Work Schedule Standard (Mon-Fri) Environmental Conditions Office Job Description As part of the Thermo Fisher Scientific team, you’ll discover meaningful work that makes a positive impact on a global scale. Join our coll…
Skills: Salesforce.com, Microsoft Excel, Data Analysis, CRM Systems, Project Management
Work Schedule Standard (Mon-Fri) Environmental Conditions Office Job Description Join Us as a Site Contract Specialist – Make an Impact at the Forefront of Innovation We have successfully supported the top 50 pharmaceuti…
Work Schedule Standard (Mon-Fri) Environmental Conditions Office Job Description The Sample Prep and Analysis (SPA) group develops and maintains software that automates the operation of Scanning Electron Microscopes (SEM…
Work Schedule Standard (Mon-Fri) Environmental Conditions Office Job Description Join Us as a Site Contract Specialist – Make an Impact at the Forefront of Innovation We have successfully supported the top 50 pharmaceuti…
Work Schedule Standard (Mon-Fri) Environmental Conditions Office Job Description Join Us as a Site Contract Specialist – Make an Impact at the Forefront of Innovation We have successfully supported the top 50 pharmaceuti…
Work Schedule First Shift (Days) Environmental Conditions Able to lift 40 lbs. without assistance, Adherence to all Good Manufacturing Practices (GMP) Safety Standards, Laboratory Setting, Loud Noises (Equipment/Machiner…
Work Schedule Standard (Mon-Fri) Environmental Conditions Office Job Description Join Us as Senior Site Contract Specialist- Make an Impact at the Forefront of Innovation The Senior Site Contract Specialist manages the p…
Work Schedule Standard (Mon-Fri) Environmental Conditions Office Job Description Thermo Fisher Scientific offers impactful work globally, enabling customers to improve health and safety. We have a vacancy for a Senior IC…
Skills: Project Management, Budgeting, Forecasting, Medical Writing, Clinical Research
Work Schedule Standard (Mon-Fri) Environmental Conditions Office Job Description Join Us as a Country Approval Specialist – Make an Impact at the Forefront of Innovation We have successfully supported the top 50 pharmace…
Skills: Regulatory Submissions, Local Regulatory Strategy, Site Activation, Clinical Trial Coordination, Documentation Quality
Work Schedule Standard (Mon-Fri) Environmental Conditions Adherence to all Good Manufacturing Practices (GMP) Safety Standards, Cold Room/Freezers -22degreesF/-6degrees C, Office, Some degree of PPE (Personal Protective …
Skills: Validation, CSV, GMP, Equipment Qualification, Root Cause Analysis
Work Schedule Second Shift (Afternoons) Environmental Conditions Able to lift 40 lbs. without assistance, Adherence to all Good Manufacturing Practices (GMP) Safety Standards, Cold Room/Freezers -22degreesF/-6degrees C, …
Skills: GMP Adherence, Filling Equipment Operation, Pallet Jack Operation, Material Handling, Metric System Conversions
Work Schedule Standard (Mon-Fri) Environmental Conditions Office Job Description Join Us as a Clinical Trial Coordinator – Make an Impact at the Forefront of Innovation We have successfully supported the top 50 pharmaceu…
Work Schedule Standard (Mon-Fri) Environmental Conditions Some degree of PPE (Personal Protective Equipment) required (safety glasses, gowning, gloves, lab coat, ear plugs etc.) Job Description Join Us as a Laboratory Co…
Work Schedule Third Shift (Nights) Environmental Conditions Adherence to all Good Manufacturing Practices (GMP) Safety Standards Job Description Shift: 3rd Shift Monday-Saturday 11:00pm-7:30am As part of the Thermo Fishe…
Work Schedule Standard (Mon-Fri) Environmental Conditions Adherence to all Good Manufacturing Practices (GMP) Safety Standards, Office Job Description As part of the Thermo Fisher Scientific team, you’ll discover meaning…
Skills: Continuous Process Verification, Biostatistics, Process Validation, Data Analysis, JMP
Work Schedule Standard (Mon-Fri) Environmental Conditions Adherence to all Good Manufacturing Practices (GMP) Safety Standards, Cleanroom: no hair products, jewelry, makeup, nail polish, perfume, exposed piercings, facia…
Work Schedule Standard (Mon-Fri) Environmental Conditions Laboratory Setting, Office Job Description Position Summary Thermo Fisher Scientific's Ion Chromatography and Sample Preparation (ICSP) team is seeking a Software…
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Full-time
bachelor degree
Posted 18d ago
~40 hrs/week
Remote in Houston, Texas, United States, Pittsburgh, Pennsylvania, United States
Responsibilities
The role focuses on coordinating sales processes from quote to delivery by connecting sales teams, customers, and internal departments. Key duties include resolving issues related to pricing, shipping, and billing while maintaining data accuracy in Salesforce.com.
Requirements
A Bachelor's degree or equivalent experience is required, with a preference for backgrounds in business administration or sales operations. Candidates must demonstrate proficiency in Microsoft Excel and CRM systems, alongside strong analytical and communication skills.
Full job description
Work Schedule
Standard (Mon-Fri)
Environmental Conditions
Office
Job Description
As part of the Thermo Fisher Scientific team, you’ll discover meaningful work that makes a positive impact on a global scale. Join our colleagues in bringing our Mission to life every single day to enable our customers to make the world healthier, cleaner and safer. We provide our global teams with the resources needed to achieve individual career goals while helping to take science a step beyond by developing solutions for some of the world’s toughest challenges, like protecting the environment, making sure our food is safe or helping find cures for cancer.
DESCRIPTION: As a Sales Support Representative at Thermo Fisher Scientific, you'll contribute to operational excellence and enhance customer experience across our commercial teams. This position connects sales, customers, and internal departments, ensuring smooth coordination of sales processes from quote to delivery. You'll manage product and customer data, optimize processes, and provide essential support to drive business growth and customer satisfaction. Working with Salesforce.com you'll maintain data accuracy and coordinate cross-functional activities to enable seamless order fulfillment. This role offers the opportunity to contribute to continuous improvement initiatives while supporting our mission of enabling customers to make the world healthier, cleaner, and safer.
The selected candidate will be expected to be based remotely from Houston, or hybrid onsite in Pittsburgh.
Key Responsibilities:
Prioritize research and resolve issues that impact the customer and sales productivity including pricing, shipping, billing, invoicing, backorders, returns, transportation, order charge and other defined issues.
Increase sales effectiveness by interacting with functional areas in the execution and follow through with sales processes that are administratively burdensome and time-consuming for the sales team including pricing, rebates, standing orders and complex quotes.
Increase sales effectiveness by assisting with backorders; research and resolving high-priority issues by contacting warehouses and vendors to ship and bill orders.
Performs other duties as assigned
REQUIREMENTS: • Bachelor's Degree or equivalent years of experience required; sales operations, customer service, or related business operations experience preferred • Preferred Fields of Study: Business Administration or related field • Additional relevant certifications in project management or process improvement beneficial • Advanced proficiency in Microsoft Office suite, particularly Excel for data analysis • Demonstrated expertise with CRM systems (especially Salesforce.com) • Strong analytical and problem-solving abilities with attention to detail • Project management and process improvement skills • Clear written and verbal communication abilities • Experience in cross-functional collaboration and stakeholder management • Ability to work independently and prioritize multiple tasks • Customer service orientation with focus on quality • Experience with data management and maintaining system accuracy • Capability to handle customer inquiries and resolve escalations
Strong project, time and stakeholder management competency is therefore essential to maintain several priorities and meet established deadlines
Ability to manage self, including time and surrounding circumstances to deliver both short-term and long-term goals
Strong work-ethic, the ideal candidate will have a commitment to continuous learn and development, and seek opportunities to stretch capabilities
Ability to prepare and deliver business reviews and presentations
Understanding of pricing structures and contract management
About Thermo Fisher Scientific
Thermo Fisher Scientific Inc. is the world leader in serving science, with annual revenue of approximately $40 billion. Our Mission is to enable our customers to make the world healthier, cleaner and safer. Whether our customers are accelerating life sciences research, solving complex analytical challenges, increasing productivity in their laboratories, improving patient health through diagnostics or the development and manufacture of life-changing therapies, we are here to support them. Our global team delivers an unrivaled combination of innovative technologies, purchasing convenience and pharmaceutical services through our industry-leading brands, including Thermo Scientific, Applied Biosystems, Invitrogen, Fisher Scientific, Unity Lab Services, Patheon and PPD.
For more information, please visit www.thermofisher.com.
Offices: 168 Third Avenue, Waltham, MA, US
Analytical InstrumentsLaboratory Supply Chain Programs and eCommerceLaboratory EquipmentLab ServicesSpecialty DiagnosticsLife SciencesPharma Servicesand CDMOElectronicsHealth Care
About Thermo Fisher Scientific
Thermo Fisher Scientific Inc. is the world leader in serving science, with annual revenue of approximately $40 billion. Our Mission is to enable our customers to make the world healthier, cleaner and safer. Whether our customers are accelerating life sciences research, solving complex analytical challenges, increasing productivity in their laboratories, improving patient health through diagnostics or the development and manufacture of life-changing therapies, we are here to support them. Our global team delivers an unrivaled combination of innovative technologies, purchasing convenience and pharmaceutical services through our industry-leading brands, including Thermo Scientific, Applied Biosystems, Invitrogen, Fisher Scientific, Unity Lab Services, Patheon and PPD.
For more information, please visit www.thermofisher.com.
Offices: 168 Third Avenue, Waltham, MA, US
Analytical InstrumentsLaboratory Supply Chain Programs and eCommerceLaboratory EquipmentLab ServicesSpecialty DiagnosticsLife SciencesPharma Servicesand CDMOElectronicsHealth Care