Work Schedule Standard (Mon-Fri) Environmental Conditions Office Job Description About the Role At Thermo Fisher Scientific, our mission is to enable our customers to make the world healthier, cleaner and safer. Every da…
Skills: Order management, Customer service, Sales support, Stakeholder management, Data quality management
Work Schedule Standard (Mon-Fri) Environmental Conditions Able to lift 40 lbs. without assistance, Office, Some degree of PPE (Personal Protective Equipment) required (safety glasses, gowning, gloves, lab coat, ear plugs…
Skills: Program management, IT validation, People management, Laboratory systems, Jira
Work Schedule First Shift (Days) Environmental Conditions Office Job Description Job Title: Staff Engineer, TEM Semiconductor Location/Division Specific Information Hyderabad, IN - Analytical Instruments Group, Materials…
Work Schedule Standard (Mon-Fri) Environmental Conditions Able to lift 40 lbs. without assistance, Office, Some degree of PPE (Personal Protective Equipment) required (safety glasses, gowning, gloves, lab coat, ear plugs…
Skills: Applications administration, Cloud platforms, AWS, Linux, Windows server
Work Schedule First Shift (Days) Environmental Conditions Office Job Description Job Title: Applications Development Engineer TEM - Semiconductor Requisition ID: Location/Division Specific Information The Semiconductor B…
Skills: Transmission Electron Microscopy, Semiconductor Manufacturing, Software Requirements, Technical Troubleshooting, Data Analysis
Chelmsford, Massachusetts, United States · On-site
$17/hr–$26/hr
Mid level$20B raised
Work Schedule Rotational days/weekends Environmental Conditions Able to lift 40 lbs. without assistance, Adherence to all Good Manufacturing Practices (GMP) Safety Standards, Some degree of PPE (Personal Protective Equip…
Work Schedule Standard (Mon-Fri) Environmental Conditions Adherence to all Good Manufacturing Practices (GMP) Safety Standards, Laboratory Setting, Office Job Description SupervisorDepartment: Small MoleculeLocation: Mid…
Work Schedule Standard (Mon-Fri) Environmental Conditions Office Job Description As part of the Thermo Fisher Scientific team, you’ll discover meaningful work that makes a positive impact on a global scale. Join our coll…
Work Schedule Standard (Mon-Fri) Environmental Conditions Able to lift 40 lbs. without assistance, Office, Some degree of PPE (Personal Protective Equipment) required (safety glasses, gowning, gloves, lab coat, ear plugs…
Skills: Server administration, Windows Server, Linux, Microsoft IIS, Oracle
Work Schedule First Shift (Days) Environmental Conditions Office Job Description Job Title: Engineer III, TEM Semiconductor Location/Division Specific Information Hyderabad, IN - Analytical Instruments Group, Materials &…
Work Schedule Standard (Mon-Fri) Environmental Conditions Office Job Description As part of the Thermo Fisher Scientific team, you’ll discover meaningful work that makes a positive impact on a global scale. Join our coll…
Skills: Product Marketing, Business Development, Demand Generation, Life Science, Chromatography
Work Schedule Standard (Mon-Fri) Environmental Conditions Office Job Description Thermo Fisher Scientific have an excellent opportunity for an individual to join the External Reporting Team. This is an exciting opportuni…
Work Schedule Standard (Mon-Fri) Environmental Conditions Office Job Description Position Summary: The "Accounts Payable Representative III" plays an important role in the "Procure to Pay" department, as their goal is to…
Work Schedule Standard (Mon-Fri) Environmental Conditions Adherence to all Good Manufacturing Practices (GMP) Safety Standards Job Description As part of the Thermo Fisher Scientific team, you’ll discover meaningful work…
Operations Manager, Medical Communications Contact Center
São Paulo, São Paulo, Brazil · Hybrid
Senior$20B raised
Work Schedule Standard (Mon-Fri) Environmental Conditions Office Job Description Join us as a Manager of Operations – And lead our medical information operations team, oversee the development and dissemination of accurat…
Skills: Leadership, Medical Information Management, Quality Review, Regulatory Compliance, Staff Training
Work Schedule Standard (Mon-Fri) Environmental Conditions Office Job Description Join Us as a Senior Clinical Research Associate (Level I) – Make an Impact at the Forefront of Innovation We have successfully supported th…
Work Schedule Standard (Mon-Fri) Environmental Conditions Cleanroom: no hair products, jewelry, makeup, nail polish, perfume, exposed piercings, facial hair etc... allowed, Laboratory Setting Job Description As part of t…
Work Schedule Standard (Mon-Fri) Environmental Conditions Office Job Description Join us as a Research Associate II - And utilize your expertise to support clinic operations, manage patient care workflows, assist with ad…
Skills: Clinical research, Phlebotomy, Patient care, Regulatory compliance, Good Clinical Practices (GCP)
Work Schedule First Shift (Days) Environmental Conditions Some degree of PPE (Personal Protective Equipment) required (safety glasses, gowning, gloves, lab coat, ear plugs etc.) Job Description When you’re part of the te…
Skills: RF Handheld Scanners, Inventory Control, Microsoft Office, English Communication, Stock Rotation
Work Schedule Rotational shift days Environmental Conditions Adherence to all Good Manufacturing Practices (GMP) Safety Standards, Some degree of PPE (Personal Protective Equipment) required (safety glasses, gowning, glo…
Sign up with Clera and we'll reach out the moment a role actually fits you — no more spraying applications into the void.
Full-time
Competitive compensation package, Annual performance bonus, Hybrid working model, Structured onboarding and training, Career development opportunities, Language development opportunities
Posted 9d ago
~40 hrs/week
Responsibilities
Manage the end-to-end customer order lifecycle, including quotation support, order processing, and maintenance of customer master data. Collaborate with internal stakeholders across sales, operations, and manufacturing to ensure timely order fulfillment and resolve any escalations.
Requirements
Requires at least 2 years of professional experience in customer operations, order management, or a related field, along with fluency in English and an additional European language. Proficiency in ERP systems is expected, with preference given to candidates experienced in SAP or Salesforce.
Full job description
Work Schedule
Standard (Mon-Fri)
Environmental Conditions
Office
Job Description
About the Role
At Thermo Fisher Scientific, our mission is to enable our customers to make the world healthier, cleaner and safer. Every day, our teams support scientific discoveries, healthcare innovations, and life-changing therapies that positively impact millions of people worldwide.
As an Order Management Support Specialist, you will play a key role in supporting customers and sales teams across the Benelux region. Acting as a central point of coordination, you will manage quotations, process customer orders, maintain customer master data, and ensure smooth order fulfilment through close collaboration with multiple internal stakeholders.
This role combines order management, sales support, stakeholder coordination, and operational excellence in a dynamic international environment. It is ideal for someone who enjoys working with complex processes, maintaining high levels of accuracy, and driving issues through to resolution.
Why Join Our Team?
You'll be joining a young, collaborative, and growing team where new colleagues are supported from day one. The team works closely together, values open communication, and actively contributes to process improvements and operational excellence initiatives.
This role offers exposure to multiple business functions, international stakeholders, and complex order management processes, while providing opportunities for continuous learning and long-term career development.
What You'll Do
Manage customer orders throughout the order lifecycle, ensuring accuracy and timely processing
Support quotation activities and coordinate with Sales Account Managers and other internal stakeholders
Maintain customer master data and ensure high levels of data quality
Monitor order progress and proactively follow up on open actions and exceptions
Support invoicing-related activities and order fulfilment processes
Investigate and resolve order-related issues and escalations
Collaborate with Sales, Operations, Manufacturing, and other internal teams to ensure smooth order execution
Maintain accurate documentation and system records
Support process improvement and operational excellence initiatives
What We're Looking For
Fluent English plus an additional European language
Ideally minimum 2 years of professional experience in customer service, customer operations, order management, sales support, logistics, or a related environment
Previous exposure to ERP systems or operational platforms
Strong attention to detail and commitment to accuracy
Excellent communication and stakeholder management skills
Ability to manage multiple priorities and follow complex processes
Strong problem-solving and organizational skills
Proactive mindset and willingness to continuously learn and improve
Nice to Have
SAP experience
Salesforce experience
Experience in multinational or shared service environments
What We Offer
Competitive compensation package and annual performance bonus
Hybrid working model
Structured onboarding and training
Exposure to SAP and other business systems
Internal career development opportunities
Language development opportunities
Participation in process improvement and automation initiatives
Modern office environment and comprehensive benefits package
Ready to Make an Impact?
Join a team where your expertise helps ensure the smooth execution of critical business processes that support scientific innovation around the world.
If you're looking for a role where you can develop your operational expertise, work with international stakeholders, and grow your career within a global organization, we'd love to hear from you.
Related keywords
Order ManagementCustomer ServiceSales SupportERPSAPSalesforceData QualityInvoicingLogisticsStakeholder ManagementOperational ExcellenceProcess ImprovementAutomationMultinationalShared ServiceOrder Fulfillment
About Thermo Fisher Scientific
Thermo Fisher Scientific Inc. is the world leader in serving science, with annual revenue of approximately $40 billion. Our Mission is to enable our customers to make the world healthier, cleaner and safer. Whether our customers are accelerating life sciences research, solving complex analytical challenges, increasing productivity in their laboratories, improving patient health through diagnostics or the development and manufacture of life-changing therapies, we are here to support them. Our global team delivers an unrivaled combination of innovative technologies, purchasing convenience and pharmaceutical services through our industry-leading brands, including Thermo Scientific, Applied Biosystems, Invitrogen, Fisher Scientific, Unity Lab Services, Patheon and PPD.
For more information, please visit www.thermofisher.com.
Offices: 168 Third Avenue, Waltham, MA, US
Analytical InstrumentsLaboratory Supply Chain Programs and eCommerceLaboratory EquipmentLab ServicesSpecialty DiagnosticsLife SciencesPharma Servicesand CDMOElectronicsHealth Care
About Thermo Fisher Scientific
Thermo Fisher Scientific Inc. is the world leader in serving science, with annual revenue of approximately $40 billion. Our Mission is to enable our customers to make the world healthier, cleaner and safer. Whether our customers are accelerating life sciences research, solving complex analytical challenges, increasing productivity in their laboratories, improving patient health through diagnostics or the development and manufacture of life-changing therapies, we are here to support them. Our global team delivers an unrivaled combination of innovative technologies, purchasing convenience and pharmaceutical services through our industry-leading brands, including Thermo Scientific, Applied Biosystems, Invitrogen, Fisher Scientific, Unity Lab Services, Patheon and PPD.
For more information, please visit www.thermofisher.com.
Offices: 168 Third Avenue, Waltham, MA, US
Analytical InstrumentsLaboratory Supply Chain Programs and eCommerceLaboratory EquipmentLab ServicesSpecialty DiagnosticsLife SciencesPharma Servicesand CDMOElectronicsHealth Care